Xerox PHASER 3124 Service Manual
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Xerox PHASER 3124 Service Manual

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Product
Phaser 3124
Phaser 3125
Status
Launch
Transmittal Page
Title
Service Manual
Part Number
708P88624
Date
September 2006

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Summary of Contents for Xerox PHASER 3124

  • Page 1 Transmittal Page Product Title Part Number Phaser 3124 Service Manual 708P88624 Phaser 3125 Status Date Launch September 2006...
  • Page 3 Service Manual 708P88624 PHASER 3124 PHASER 3125 708P88624 09/06...
  • Page 4 Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
  • Page 5 3. Image Quality Section Contents ........................3-1 4. Repairs/Adjustments Section Contents ........................4-1 5. Parts List Section Contents ........................5-1 6. General Procedures/Information Section Contents ........................6-1 7. Wiring Data Section Contents ........................7-1 PHASER 3124 / PHASER 3125 09/06...
  • Page 6 Introduction Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...
  • Page 7 Introduction Service Manual Formats Table 1: Service Manual Formats Part number Format 708P88624 Hardcopy 708P88623 PDF on CD PHASER 3124 / PHASER 3125 09/06...
  • Page 8 High voltages and lasers inside this product are dangerous. This machine should only be serviced by a suitably trained and qualified service engineer. 2. Use only Xerox replacement parts There are no user serviceable parts inside the machine. Do not make any unauthorized changes or additions to the machine, these could cause the machine to malfunction and create electric shock or fire hazards.

  • Page 9: Caution For Safety

    4. Do not allow water or other liquids to spill into the machine, this can cause electric shock. Do not allow paper clips, pins or other foreign objects to fall into the machine these, could cause a short circuit leading to an electric shock or fire hazard. PHASER 3124 / PHASER 3125 09/06...
  • Page 10 Take care not to cut or damage the power cable or plugs when moving the machine. 9. Use caution during thunder or lightning storms. Xerox recommend that this machine be dis- connected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather condi- tions.
  • Page 11 5. Do not place candles, burning cigarettes, etc. on the machine, these could cause a fire. Assembly / Disassembly Precautions Replace parts carefully, always use Xerox parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are re- placed correctly.
  • Page 12 Failure to do so could cause the machine to tip or fall possi- bly causing personal injury or damaging the machine. 5. Do not install the machine on a sloping or unstable surface. After installation, double check that the machine is stable. viii 09/06 PHASER 3124 / PHASER 3125...
  • Page 13 9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. PHASER 3124 / PHASER 3125 09/06...
  • Page 14 Introduction Toner Cartridge Service Only toner cartridges supplied by Xerox should be used. Printing defects or set damage caused by the use of non-approved print cartridges or un-licensed toner refills are not covered by the guar- antee. Precautions on Safe-keeping of Toner Cartridge Excessive exposure to direct light for more than a few minutes may cause damage to the car- tridge.

  • Page 15: Health And Safety Incident Reporting

    (equipment and materials) at customer locations. II. Scope Xerox Corporation and subsidiaries worldwide. III. Objective To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance. IV. Definitions Incident: An event or condition occurring in a customer account that has resulted in injury, illness or prop- erty damage.
  • Page 16 Fund all field retrofits. 1. Field Service Operations shall: a. Preserve the Xerox product involved and the scene of the incident inclusive of any associ- ated equipment located in the vicinity of the incident. b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the Business Division.
  • Page 17 Service Call Procedures 1. Service Call Procedures SCP 1 Service Call Actions .......................1-3 SCP 2 Final Actions .........................1-4 PHASER 3124 / PHASER 3125 09/06...
  • Page 18 Service Call Procedures Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...

  • Page 19: Scp 1 Service Call Actions

    4. If available, check the machine service log book for any previous actions that may be relevant to the call. 5. Review any defective print or copy samples. 6. Perform ‘1 Initial Checks RAP’. PHASER 3124 / PHASER 3125 09/06...

  • Page 20: Scp 2 Final Actions

    Remove and destroy any copies of test patterns. • Complete the machine service log book, refer to GP 12 Service Log. • Ensure the machine and service area are clean before leaving the customer premises. • Provide customer training if required. 09/06 PHASER 3124 / PHASER 3125...

  • Page 21: Table Of Contents

    10 Paper Empty RAP ......................2-14 11 Cover Open RAP ........................2-15 12 Faulty Motor RAP .......................2-16 13 No Power RAP ........................2-17 14 Bad Software Environment RAP ..................2-18 15 Abnormal Printing RAP ......................2-20 16 Spool Error RAP .........................2-21 PHASER 3124 / PHASER 3125 09/06...

  • Page 22: Status Indicator Raps

    Status Indicator RAPs Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...

  • Page 23: Initial Checks Rap

    The printer is online and ready to receive data from the computer. Blinking • If the LED is blinking slowly, the printer is currently receiving data from the computer. • If the LED is blinking quickly, the machine is currently printing. PHASER 3124 / PHASER 3125 09/06...
  • Page 24 Is the unit rated at the same voltage as the supply? • Does the fan work when power is turned on? Check the connectors on the SMPS and/or HVPS, PL 1. Check the fuses on the SMPS and/or HVPS, PL 1. 09/06 PHASER 3124 / PHASER 3125...
  • Page 25 Only use paper which is of suitable quality, weight and size. See the user guide. 4. Check the overall condition of the machine • Clean the paper transport areas. Any rollers with dirt surfaces should be cleaned. If necessary, install new rollers. PHASER 3124 / PHASER 3125 09/06...

  • Page 26: Jam 0 Rap

    5. If paper feeds into the printer and Jam 0 5. Check and install new parts as necessary: occurs, check the feed sensor. • SMPS, PL 1 • Main PBA, PL 1 Note: The feed sensor is mounted on the SMPS, PL 1. 09/06 PHASER 3124 / PHASER 3125...

  • Page 27: Jam 1 Rap

    PL 3. The feed sensor is defective. • Feed sensor actuator, PL 4 • Feed sensor Note: The feed sensor is mounted on the SMPS, PL 1. Note: The feed sensor is mounted on the SMPS, PL 1. PHASER 3124 / PHASER 3125 09/06...

  • Page 28: Jam 2 Rap

    PL 3. • The heat roller and pressure roller, PL 3 Install new parts as necessary: are contaminated. • Heat roller, PL 3 • Pressure roller, PL 3 • Fuser unit, PL 3 09/06 PHASER 3124 / PHASER 3125...

  • Page 29: Multi-Feeding Rap

    Install a new paper path unit, PL 4 if neces- sary. 4. The solenoid, PL 4 may be defective. 4.Check and install new parts as necessary: • Solenoid, PL 4 • Main PBA, PL 1 PHASER 3124 / PHASER 3125 09/06...

  • Page 30: Fuser Jam Rap

    3. Damaged stripper fingers, PL 3. 3. If there is a dark background on the docu- ment, refer to IQ 8. Check the stripper fingers, PL 3. Install a new fuser, PL 3 if necessary. 2-10 09/06 PHASER 3124 / PHASER 3125...

  • Page 31: Toner Cartridge Jam Rap

    1. Refer to clearing paper jams, GP 6. 2. Paper is out of specification. 2. Use paper within specification and refer to the User Guide. Recommend the use of good quality ‘long grain’ paper. PHASER 3124 / PHASER 3125 09/06 2-11...
  • Page 32 1. All LED’s on the OPE panel are blinking. Check and Cause Solution 1. Check and install a new LSU, PL 1 if nec- 1. The LSU may be defective, PL 1. essary. 2-12 09/06 PHASER 3124 / PHASER 3125...

  • Page 33: Melting Fuser Gear Rap

    Check and Cause Solution 1. Problem caused due to an overheated 1. Check and install new parts as necessary: machine. • Halogen lamp, PL 3 • Fuser assembly, PL 3 • Main PBA, PL 1 PHASER 3124 / PHASER 3125 09/06 2-13...

  • Page 34: Paper Empty Rap

    1. Check and install a new paper sensor actu- bent, PL 2. ator, PL 2 if necessary. 2. The main PBA, PL 1 may be defective. 2. Check and install a new main PBA, PL 1 if necessary. 2-14 09/06 PHASER 3124 / PHASER 3125...

  • Page 35: Cover Open Rap

    SMPS, PL 1 • HVPS, PL 1 Note: The front cover open switch is mounted on the HVPS, PL 1 while the exit cover open switch is mounted on the SMPS, PL 1. PHASER 3124 / PHASER 3125 09/06 2-15...

  • Page 36: Faulty Motor Rap

    'Jam 0'. Check and Cause Solution 1. The main motor, PL 5 may be defective. 1.Check and install new parts as necessary: • Main drive assembly, PL 5. • Main PBA, PL 1. 2-16 09/06 PHASER 3124 / PHASER 3125...

  • Page 37: No Power Rap

    SMPS, PL 1 2. Check the LED. 2. Check and install new parts as necessary: • HVPS, PL 1 Note: The LED is mounted on the HVPS, PL • Main PBA, PL 1 PHASER 3124 / PHASER 3125 09/06 2-17...

  • Page 38: Bad Software Environment Rap

    4. Check the following parts are properly 4. Check and install the following parts as nec- installed: essary: • Printer cable, PL 1 • Printer cable, PL 1 • Toner cartridge, PL 1 • Toner cartridge, PL 1 2-18 09/06 PHASER 3124 / PHASER 3125...
  • Page 39 Turn the PC and printer off, and reboot the system to print again. If not solved, double- click the printer in my computer. If the regular fonts are not printed this time install a new ca- ble. PHASER 3124 / PHASER 3125 09/06 2-19...

  • Page 40: Abnormal Printing Rap

    2. Printer Driver Error. 2.Ensure that the correct driver is loaded. Use the driver supplied on the CD or down- loaded from Xerox.com. DO NOT use the Microsoft driver supplied with the Windows operating system. If the machine is a GDI...

  • Page 41: Spool Error Rap

    If there is a problem with the machine (out of toner, off-line, out of paper etc.) the job may take a long time to delete as it must wait for a time out. PHASER 3124 / PHASER 3125 09/06 2-21...
  • Page 42 Status Indicator RAPs Page intentionally blank 2-22 09/06 PHASER 3124 / PHASER 3125...
  • Page 43 IQ 14 Contamination on the Back of Page ................3-16 IQ 15 Blank Page Print out (1) ....................3-17 IQ 16 Blank Page Print out (2) ....................3-18 IQ 17 Uneven Vertical Lines.....................3-19 IQ 18 Periodic Defective Image....................3-20 PHASER 3124 / PHASER 3125 09/06...

  • Page 44: Image Quality

    Image Quality Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...

  • Page 45: Iq 1 Vertical Black Lines And Bands

    2. Install a new toner cartridge, PL 1. inside the toner cartridge, PL 1 is damaged. 3. The surface of the charge roller in 3. Install a new toner cartridge, PL 1. the toner cartridge, PL 1 is scratched. PHASER 3124 / PHASER 3125 09/06...

  • Page 46: Iq 2 Vertical White Line

    PL 1. 6. If the fuser, PL 3 is defective, 6. Check and install a new fuser if voids occur periodically at the top of necessary, PL 3. a black image. 09/06 PHASER 3124 / PHASER 3125...

  • Page 47: Iq 3 Horizontal Black Band

    2. The developer rollers in the toner 2. Clean all the toner cartridge cartridge may be stained. gears, PL 1. If the problem still persists, install a new toner cartridge, PL 1. PHASER 3124 / PHASER 3125 09/06...

  • Page 48: Iq 4 Black/White Spots

    PL 4 life has expired, PL 2. refer to GP 4. Install a new transfer roller, PL 4 if necessary. 09/06 PHASER 3124 / PHASER 3125...

  • Page 49: Iq 5 Light Image

    30 minutes before using it. 3. Bad contacts on the toner car- 3. Install a new toner cartridge, PL tridge caused by contamination. 4. Check the HVPS, PL 1. 4. If necessary, install a new HVPS, PL 1. PHASER 3124 / PHASER 3125 09/06...

  • Page 50: Iq 6 Dark Image Or Black Image

    2. Bad connection between the 2. Check the harness that connects power supply, PL 1 and HVPS, PL the Main PBA to the HVPS. PL 1 Check and install a new HVPS, PL 1 if necessary. 09/06 PHASER 3124 / PHASER 3125...

  • Page 51: Iq 7 Uneven Density

    1. The toner level is uneven in the 1. Gently shake the toner cartridge, toner cartridge, PL 1 PL 1. 2. The transfer roller, PL 4 is une- 2. Reinstall the transfer roller, PL 4. ven. PHASER 3124 / PHASER 3125 09/06...

  • Page 52: Iq 8 Background

    4. Install a new toner cartridge, PL expired, refer to GP 4. 5. Check the HVPS, PL 1. 5. Clean the terminals, PL 1. If the problem still persists, install a new HVPS, PL 1. 3-10 09/06 PHASER 3124 / PHASER 3125...

  • Page 53: Iq 9 Ghost (1)

    5. Clean the HVPS contact termi- of the terminals, PL 1 and the HVPS, nals, PL 1. If the problem persists, PL 1, caused by toner particles. install a new HVPS, PL 1. PHASER 3124 / PHASER 3125 09/06 3-11...

  • Page 54: Iq 10 Ghost (2)

    'Thick Mode' from the paper type age is required. menu using the software applica- tion. It is advisable to return the printer to original mode when fin- ished. 3-12 09/06 PHASER 3124 / PHASER 3125...

  • Page 55: Iq 11 Ghost (3)

    1. Clean the terminals, PL 1. aged. 2. The life of the toner cartridge 2. Install a new toner cartridge, PL may have expired, refer to GP 4. 1 and print a configuration page. PHASER 3124 / PHASER 3125 09/06 3-13...

  • Page 56: Iq 12 Ghost (4)

    1. Disassemble the fuser, PL 3, REP 3 is abnormally high. 7 and remove any toner particles. Ensure to clean any foreign matter between the thermistor and heat roller. CAUTION Take care not to deform the heat roll- 3-14 09/06 PHASER 3124 / PHASER 3125...

  • Page 57: Iq 13 Contamination On The Face Of Page

    3 times. Perform Self-Test 2 or 3 times to remove contamination. 2. Toner leakage due to a dam- 2. Install a new toner cartridge, PL 1. aged sealed developer in the toner cartridge, PL 1. PHASER 3124 / PHASER 3125 09/06 3-15...

  • Page 58: Iq 14 Contamination On The Back Of Page

    2. Disassemble the fuser, REP 7 taminated. and clean the heat roller and pres- sure roller, PL 3.Clean the area between the heat roller and Ther- mistor, PL 3. CAUTION Take care not to deform the heat roller. 3-16 09/06 PHASER 3124 / PHASER 3125...

  • Page 59: Iq 15 Blank Page Print Out (1)

    Description Blank page is printed. Checks and Causes Solutions 1. Bad ground contacts on the toner 1. Clean the terminals, PL 1 and the cartridge, PL 1. toner cartridge contacts, PL 1. PHASER 3124 / PHASER 3125 09/06 3-17...

  • Page 60: Iq 16 Blank Page Print Out (2)

    2. Clean the terminals, PL 1 and the cartridge, PL 1. toner cartridge contacts, PL 1. 3. Damaged solenoid, PL 4. 3. Check the solenoid, PL 4. Check and install a new main PBA, PL 1 if necessary. 3-18 09/06 PHASER 3124 / PHASER 3125...

  • Page 61: Iq 17 Uneven Vertical Lines

    Description Printed vertical lines are not straight. Check and Cause Solution 1.Check the LSU, PL 1. 1. Check and install new parts as necessary: • LSU, PL 1 • Main PBA, PL 1 PHASER 3124 / PHASER 3125 09/06 3-19...

  • Page 62: Iq 18 Periodic Defective Image

    46.2mm (1.82 inches) Ghost image Heat Roller 77.7mm (3.06 inches) Black spots or ghost image Pressure Roller 75.4mm (2.97 inches) Black spots on the back page Feed Roller 57mm (2.24 inches) Black spots 3-20 09/06 PHASER 3124 / PHASER 3125...
  • Page 63 REP 7 Fuser Assembly ......................4-10 REP 8 HVPS ..........................4-13 REP 9 SMPS ...........................4-14 REP 10 Main PBA ........................4-15 REP 11 Main Drive Assembly ....................4-15 REP 12 LSU ..........................4-18 REP 13 Paper Path Assembly ....................4-18 PHASER 3124 / PHASER 3125 09/06...

  • Page 64: Repairs/Adjustments

    Repairs/Adjustments Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...

  • Page 65: Rep 1 Front Cover Assembly

    Electricity can cause death or injury. Moving parts can cause injury. 1. Open the front cover, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 PHASER 3124 / PHASER 3125 09/06...

  • Page 66: Rep 2 Cassette Tray

    Electricity can cause death or injury. Moving parts can cause injury. 1. Open the cassette tray, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal Figure 1 procedure. 09/06 PHASER 3124 / PHASER 3125...

  • Page 67: Rep 3 Rear Cover

    Electricity can cause death or injury. Moving parts can cause injury. 1. Open the exit cover, Figure 1. Figure 2 3. Remove 4 screws, Figure 3. Figure 1 Figure 3 PHASER 3124 / PHASER 3125 09/06...

  • Page 68: Rep 4 Top Cover

    3. Remove the toner cartridge. 4. Remove 2 screws, Figure 1. Figure 4 5. Remove the rear cover while disconnect- ing CN2 (Phaser 3124) / CN 6 (Phaser 3125) from the main PBA, Figure 5. Figure 1 Figure 5 Replacement Replacement is the reverse of the removal procedure.
  • Page 69 Note: The plastic latches holding the top cover and the main assembly together are tightly fitted. Figure 2 6. Remove 2 screws. Remove the LED lens and online key, Figure 3. Figure 3 PHASER 3124 / PHASER 3125 09/06...

  • Page 70: Rep 5 Left Cover And Right Cover

    1. Remove the top cover (refer to REP 4). 2. Gently flex the left cover in the direction of the arrows, then remove the left cover, Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 09/06 PHASER 3124 / PHASER 3125...

  • Page 71: Rep 6 Engine Shield

    Figure 1. Figure 2 Replacement Replacement is the reverse of the removal procedure. Figure 1 5. Remove 6 screws, then the shield assem- bly. Carefully release all the harnesses wound around the shield assembly. PHASER 3124 / PHASER 3125 09/06...

  • Page 72: Rep 7 Fuser Assembly

    Electricity can cause death or injury. Moving parts can cause injury. 1. Remove the engine shield (refer to REP 2. Disconnect CN 1 (Phaser 3124) / CN 4 (Phaser 3125) from the main PBA and CON 1 from the SMPS, Figure 1.
  • Page 73 Figure 6 Figure 4. Figure 6 8. Disconnect the thermostat harnesses. Remove 2 screws, then the thermostat, Figure 7. Figure 4 6. Remove the roller rack assemblies, Figure Figure 7 Figure 5 PHASER 3124 / PHASER 3125 09/06 4-11...
  • Page 74 12. Slide the halogen lamp out of the fuser 10. Disconnect the halogen lamp harnesses, and remove the halogen lamp, Figure 11. then remove 2 screws, Figure 9. Figure 11 Replacement Figure 9 Replacement is the reverse of the removal procedure. 4-12 09/06 PHASER 3124 / PHASER 3125...

  • Page 75: Rep 8 Hvps

    3. Remove the top cover (refer to REP 4). 4. Remove the left cover (refer to REP 5). 5. Remove 6 screws, then the protective sheet. Figure 2 7. Remove 2 HVPS grounds. Figure 1 Figure 3 PHASER 3124 / PHASER 3125 09/06 4-13...

  • Page 76: Rep 9 Smps

    Moving parts can cause injury. 1. Remove the rear cover (refer to REP 1). 2. Disconnect all SMPS connectors. Remove 5 screws, then the SMPS, Figure Figure 1 Replacement Replacement is the reverse of the removal procedure. 4-14 09/06 PHASER 3124 / PHASER 3125...

  • Page 77: Rep 10 Main Pba

    3. Remove the top cover assembly (refer to REP 4). 4. Remove the left cover (refer to REP 5). 5. Remove 8 screws, Figure 1. Figure 1 Replacement Figure 1 Replacement is the reverse of the removal procedure. PHASER 3124 / PHASER 3125 09/06 4-15...
  • Page 78 RDCN gear 113/83, Figure Figure 2 7. Remove the feed gear if necessary, Fig- ure 3. Figure 4 9. Remove the 2 screws, then the main motor, Figure 5. Figure 3 Figure 5 4-16 09/06 PHASER 3124 / PHASER 3125...
  • Page 79 1. When replacing the main drive assembly, tighten the screws in the reverse order they are numbered. Replacement is the reverse of the removal procedure. Figure 6 11. Remove the RDCN gear 139/83 gear, Fig- ure 7. Figure 7 PHASER 3124 / PHASER 3125 09/06 4-17...

  • Page 80: Rep 12 Lsu

    2. Remove 4 screws, then the paper path Remove the LSU, Figure 1. assembly, Figure 1. Figure 1 Figure 1 Replacement Replacement is the reverse of the removal procedure. 4-18 09/06 PHASER 3124 / PHASER 3125...
  • Page 81 Figure 4. Figure 2 4. Remove 1 screw, then the solenoid, Fig- ure 3. Figure 4 6. Remove the pick up assembly. Replacement Replacement is the reverse of the removal procedure. Figure 3 PHASER 3124 / PHASER 3125 09/06 4-19...
  • Page 82 Repairs/Adjustments Page intentionally blank. 4-20 09/06 PHASER 3124 / PHASER 3125...
  • Page 83 PL 1 Main Assembly ........................5-2 PL 2 Frame Assembly .......................5-4 PL 3 Fuser Assembly ........................5-6 PL 4 Paper Path Assembly .......................5-8 PL 5 Main Drive Assembly ......................5-10 PL 6 Common Hardware & General Service Items ..............5-12 PHASER 3124 / PHASER 3125 09/06...

  • Page 84: Spare Parts List

    Spare Parts List PL 1 Main Assembly 09/06 PHASER 3124 / PHASER 3125...
  • Page 85 Spare Parts List PL 1 Main Assembly Item Part Number Description Remark PHASER 3124 / PHASER 3125 LOWER FRAME UNIT MAIN COVERS STACKER EXT 2-1-1 GUIDE-M-STACKER RX 2-1-2 GUIDE-M-SUB-STACKER RIGHT COVER REP 5 TOP COVER ASSEMBLY REP 4 2-3-1 TOP COVER...

  • Page 86: Pl 2 Frame Assembly

    Spare Parts List PL 2 Frame Assembly 09/06 PHASER 3124 / PHASER 3125...
  • Page 87 PAPER KNOCK-UP ASSEMBLY 007N01572 MAIN DRIVE ASSEMBLY RIGHT PAPER GUIDE LEFT PAPER GUIDE GEAR PINION 120N00504 PAPER EMPTY ACTUATOR OPC GROUND RIGHT TORSION SPRING LEFT TORSION SPRING KNOCK-UP SPRING ACTUATOR SPRING FEED GEAR SPRING RUBBER FOOT PHASER 3124 / PHASER 3125 09/06...

  • Page 88: Pl 3 Fuser Assembly

    Spare Parts List PL 3 Fuser Assembly 09/06 PHASER 3124 / PHASER 3125...
  • Page 89 SPRING PLACE HOLDER LEFT FUSER COVER RIGHT FUSER COVER 130N01499 THERMISTOR 130N01498 THERMOSTAT THERMOSTAT CAP FUSER HARNESS JOINT STRIPPER FINGER 23-1 SPRING 23-2 FINGER PLATE 23-3 CLAW E-CLIP FUSER DUMMY FUSER GEAR WASHER C-RING PHASER 3124 / PHASER 3125 09/06...

  • Page 90: Pl 4 Paper Path Assembly

    Spare Parts List PL 4 Paper Path Assembly 09/06 PHASER 3124 / PHASER 3125...
  • Page 91 PICK-UP SHAFT NOT USED PICK-UP ASSEMBLY 22-1 PICK-UP RUBBER HOUSING 22-2 RUBBER PICK UP NOT USED PICK-UP CAM TRANSFER ROLLER GEAR IDLE BAR IDLE ROLLER FEED EXTENSION FEED ROLLER CATCH IDLE RING IDLE ROLL HOLDER PHASER 3124 / PHASER 3125 09/06...

  • Page 92: Pl 5 Main Drive Assembly

    Spare Parts List PL 5 Main Drive Assembly 5-10 09/06 PHASER 3124 / PHASER 3125...
  • Page 93 PL 5 Main Drive Assembly Item Part Number Description Remark MAIN DRIVE ASSEMBLY REP 11 E-CLIP WASHER MAIN MOTOR MOTOR BRACKET PLATE MOTOR IMPELLER RDCN GEAR 139/83 RDCN GEAR 113/83 FUSER DRIVE GEAR OPC DRIVE GEAR SPACER PHASER 3124 / PHASER 3125 09/06 5-11...
  • Page 94 Spare Parts List Page intentionally blank 5-12 09/06 PHASER 3124 / PHASER 3125...
  • Page 95 GP 7 Tools ..........................6-34 GP 8 Acronyms and Abbreviations ..................6-35 GP 9 Selecting Printer Locations ....................6-37 GP 10 Restriction of Hazardous Substances (RoHS) ..............6-38 GP 11 Sample Test Pattern .....................6-39 GP 12 Service Log ........................6-40 PHASER 3124 / PHASER 3125 09/06...

  • Page 96: General Procedures/Information

    General Procedures / Information Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...

  • Page 97: Gp 1 Printer Specifications

    Windows XP: 128MB or higher Free Disk Space 1GB or higher Internet Explorer 5.0 or higher Interface Support Standard Interfaces USB 1.1(Compati- USB 2.0 ble with USB 2.0) IEEE 1284 Parallel Ethernet 10/100 Base TX wired LAN PHASER 3124 / PHASER 3125 09/06...
  • Page 98 Sound Power: 66dB Consumables Specifications Toner Cartridge Yield Initial 1,000 sheets@ISO 5% coverage Standard 3,000 sheets@ISO 5% coverage Developing Method Non-magnetic Contact Developing Charging Method Conductive Roller Charging Toner Empty Sensor Cartridge Style Single cartridge 09/06 PHASER 3124 / PHASER 3125...

  • Page 99: Gp 2 System Overview

    General Procedures and Information GP 2 System Overview Printing Path Layout Figure 1 Printing Path PHASER 3124 / PHASER 3125 09/06...
  • Page 100 Life : 3000 Hr. 2. Thermostat • Thermostat Type : Non-contact type THERMOSTAT • Control Temperature : 150 +/- 5°C 3. Thermistor • Thermistor Model : FS-50004 (SEMITEC 364Fs Type) • Temperature Resistance : 7 (180) 09/06 PHASER 3124 / PHASER 3125...
  • Page 101 2nd protection device: Software system stops when printer is overheated 3rd protection device: Thermostat cuts off power to the lamp. • Safety device The fuser power is cut-off when the front cover is open. The overheating safety device for customer PHASER 3124 / PHASER 3125 09/06...
  • Page 102 After detecting the HSYNC signal, the image data is sent to the LSU to set the margin on the paper. Each side of the polygon mirror represents one line of scanned data. Figure 2 LSU 09/06 PHASER 3124 / PHASER 3125...
  • Page 103 - OPC Cleaning: Removes toner by using static electricity - OPC drum protective shutter: N/A - Classifying device for toner cartridge: ID is classified by interruption of the frame channel. PHASER 3124 / PHASER 3125 09/06...
  • Page 104 General Procedures and Information Hardware Structure and Descriptions The printer is basically controlled by the main PBA. The Phaser 3124/B main PBA uses a Jupiter4E processor while the Phaser 3125/B and Phaser 3125/N uses a SPGP V3 processor. The processor provides integrated printing functions such as the printer video controller, laser scan unit controller, PWM controller and bi-polar stepper motor controller and has USB and IEEE 1284 parallel interface capacity.
  • Page 105 General Procedures and Information Jupiter 4E Specifications (Phaser 3124/B only) Figure 5 Jupiter4E Internal Block Diagram PHASER 3124 / PHASER 3125 09/06 6-11...
  • Page 106 Interrupt Controller (INTC) FIQ or IRQ mode operation selectable Programmable interrupt Enable/Disable • USB interface Version 1.1 Four 128x8 FIFOs for Data transmission. Interrupt based input / output interface, no DMA based interface support 6-12 09/06 PHASER 3124 / PHASER 3125...
  • Page 107 Watch Dog timer for Software Trap • Miscellaneous Mux controlled 24 GPI, 28 GPO & 5 GPIO ports . Mutual exclusive GPO/GPIO ports control by the port control enable register Programmable bus master priority. PHASER 3124 / PHASER 3125 09/06 6-13...
  • Page 108 General Procedures and Information SPGPv3 Specifications (Phaser 3125/B and Phaser 3125/N only) Figure 6 SPGPv3 Internal Block Diagram 6-14 09/06 PHASER 3124 / PHASER 3125...
  • Page 109 • Flash Memory : Capacity : 8MB Random Access Time : 10 us (Max) Serial Page Access Time : 50ns (Min) • DRAM : Capacity : 32MB (STD/MAX) Type : SDRAM 100MHz/133MHz, 16bit PHASER 3124 / PHASER 3125 09/06 6-15...
  • Page 110 Input Voltage fluctuating range : AC 90V ~ 135V / AC 180V ~ 270V(EXP version) Rated Frequency : 50/60 Hz Frequency fluctuating range : 47 ~ 63 Hz Input current : Under 4.0Amps / 2.5Amps (But, the status when lamp is off or rated voltage is inputted/outputted) 6-16 09/06 PHASER 3124 / PHASER 3125...
  • Page 111 Preserving Humidity Condition : 10% ~ 90% RH Operating atmospheric pressure range : 1atm • EMI Requirement : CISPR ,FCC, CE, MIC, • Safety Requirement : IEC950 UL1950, CSA950, C-UL,Semko, EK, CB, CCC(CCIB), GOST, EPA, Power Save PHASER 3124 / PHASER 3125 09/06 6-17...
  • Page 112 Output Voltage Rising Time : 50 ms Max Output Voltage Falling Time : 50 ms Max Output Loading range : 10Mߟ ~ 1000 Output Control Signal (BIAS-PWM) : the CPU output is HV output when PWM is low. 6-18 09/06 PHASER 3124 / PHASER 3125...
  • Page 113 • Triac (THY1) feature :16A, 600V SWITCHING • Phototriac coupler (PC3) Turn ON if current : 16mA High repetive peak off state voltage : Min 600V PHASER 3124 / PHASER 3125 09/06 6-19...
  • Page 114 This Engine Control Firmware is a program that controls the laser beam printer engine of the Phaser 3124 and Phaser 3125. This firmware is executed every 10msec as an interrupt routine by the main system. At stand-by state, this firmware monitors the enable print command signal from the main system.
  • Page 115 General Procedures and Information Architecture of Engine Control Firmware Figure 7 Architecture Diagram PHASER 3124 / PHASER 3125 09/06 6-21...
  • Page 116 The third one is a fan control function that controls the fan unit. And the last one sets the flag that describes the present status of each sensor. 6-22 09/06 PHASER 3124 / PHASER 3125...
  • Page 117 General Procedures and Information Firmware Architecture Figure 8 PHASER 3124 / PHASER 3125 09/06 6-23...

  • Page 118: Gp 3 Control Panel

    After loading the bypass tray, press the button to feed the loaded media into the printer. Note: When feeding from the bypass tray, ensure the ‘Manual Feed for Source’ option is selected from the software application. 6-24 09/06 PHASER 3124 / PHASER 3125...

  • Page 119: Manual Feed Mode

    The printer will then return to Ready mode. The time taken to cancel a print job depends on the size. Note: A print job cannot be cancelled while in Manual Feed mode. PHASER 3124 / PHASER 3125 09/06 6-25...

  • Page 120: Gp 4 Consumables And Replacement Parts

    Environmental conditions and actual use will vary these factors. The cycle period given below is for reference only. COMPONENT REPLACEMENT CYCLE Pick-up Roller 50,000 Pages Transfer Roller 50,000 Pages Fuser 50,000 Pages Toner Cartridge 3000 Pages (Sales), 1000 Pages (Initial) 6-26 09/06 PHASER 3124 / PHASER 3125...

  • Page 121: Gp 5 Printer Settings Utility

    The Printer Settings Utility enables the customer to select various printing preferences. To enter Printer Settings Utility: • Click on Start > All Programs > ‘Xerox Phaser 3125’ or ‘Xerox Phaser 3124’ > Printer Settings Utility. • When the program has loaded, click on the item you want to change the settings or values.
  • Page 122 Setting Print Postscript Error EPSON / IBM Setting Font Character Set Character Table Pitch Auto Wrap Network Configuration Network TCP/IP BOOTP (3125/N DHCP only) Static IP Address Subnetmask Gateway Print Network Configuration Print 6-28 09/06 PHASER 3124 / PHASER 3125...

  • Page 123: Gp 6 Clearing Paper Jams

    If you do not see the jammed paper or if there is any resistance when you pull, stop pulling and go to the next step. 3. Open the exit cover, PL 1 and fuser dummy, PL 3, Figure 2. Figure 2 PHASER 3124 / PHASER 3125 09/06 6-29...
  • Page 124 In the standard tray 1. Remove the jammed paper by gently pulling it straight out. Make sure that all of the paper is properly aligned in the standard tray, Figure 4. Figure 4 6-30 09/06 PHASER 3124 / PHASER 3125...

  • Page 125: In The Manual Tray

    If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge PL 1. 2. Open and close the front cover, PL 1 to resume printing the document from failed pages. PHASER 3124 / PHASER 3125 09/06 6-31...

  • Page 126: Around The Toner Cartridge

    3. Remove the jammed paper by gently pulling it out, Figure 7. If you do not see the jammed paper or if there is any resistance removing the paper, stop pulling and go to the paper exit area. Figure 7 6-32 09/06 PHASER 3124 / PHASER 3125...
  • Page 127 • Do not mix paper types in the input tray. • Use only recommended print media. • Ensure that the recommended print side is facing up when loading paper into the input tray. PHASER 3124 / PHASER 3125 09/06 6-33...

  • Page 128: Gp 7 Tools

    Standard: Slotted and Philips (M3 long, M3 short, M2 long, M2 short). Spring Hook Standard: For general use Tweezers Standard: For general home use. Software (Driver) installation CD ROM Cotton Swab Standard: For general home use. 6-34 09/06 PHASER 3124 / PHASER 3125...

  • Page 129: Gp 8 Acronyms And Abbreviations

    HVPS High Voltage Power Supply interface Input and Output integrated circuit Intelligent Drive electronics or Embedded Drive Electronics IEEE Institute of Electrical and Electronics Engineers. Inc. Isopropyl Alcohol Images Per Minute PHASER 3124 / PHASER 3125 09/06 6-35...
  • Page 130 Random Access Memory Read Only Memory Second Cassette Feeder SMPS Switching Mode Power Supply Spool Simultaneous Peripheral Operation Online switch sync synchronous or synchronization Universal Serial Bus WECA Wireless Ethernet Compatibility Alliance 6-36 09/06 PHASER 3124 / PHASER 3125...

  • Page 131: Gp 9 Selecting Printer Locations

    - A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Figure 1 PHASER 3124 / PHASER 3125 09/06 6-37...

  • Page 132: Gp 10 Restriction Of Hazardous Substances (Rohs)

    Polybrominated Biphenyls (PBB’s) Identification of a RoHS Compliant Machine Xerox will maintain a central list of RoHS compliant machines. This general procedure is for information only. All Phaser 3124/B, Phaser 3125/B and Phaser 3125/N machines are RoHS compliant. 6-38 09/06...

  • Page 133: Gp 11 Sample Test Pattern

    The life of the print cartridge, developer cartridge and printing speed are measured with the pat- tern shown below of 5% area coverage. The pattern is shown at approximately 70% of actual size. A4 ISO 19752 Standard Pattern A4 ISO 19752 Standard Patter Figure 1 PHASER 3124 / PHASER 3125 09/06 6-39...

  • Page 134: Gp 12 Service Log

    General Procedures and Information GP 12 Service Log Service Log Use the service log to record all service procedures. 6-40 09/06 PHASER 3124 / PHASER 3125...
  • Page 135 Wiring Diagrams 7. Wiring Data WD 1 PJ Locations........................7-3 WD 2 Connection Diagram Phaser 3124 (1/2)................7-4 WD 3 Connection Diagram Phaser 3124 (2/2)................7-5 WD 4 Connection Diagram Phaser 3125 (1/2)................7-6 WD 5 Connection Diagram Phaser 3125 (2/2)................7-7 WD 6 Phaser 3124 Main PBA (1/5)....................7-8 WD 7 Phaser 3124 Main PBA (2/5)....................7-9...
  • Page 136 Wiring Diagrams Page intentionally blank 09/06 PHASER 3124 / PHASER 3125...

  • Page 137: Wd 1 Pj Locations

    Wiring Diagrams WD 1 PJ Locations Figure 1 PHASER 3124 / PHASER 3125 09/06...

  • Page 138: Wd 2 Connection Diagram Phaser 3124 (1/2)

    Wiring Diagrams WD 2 Connection Diagram Phaser 3124 (1/2) Figure 2 09/06 PHASER 3124 / PHASER 3125...

  • Page 139: Wd 3 Connection Diagram Phaser 3124 (2/2)

    Wiring Diagrams WD 3 Connection Diagram Phaser 3124 (2/2) Figure 3 PHASER 3124 / PHASER 3125 09/06...

  • Page 140: Wd 4 Connection Diagram Phaser 3125 (1/2)

    Wiring Diagrams WD 4 Connection Diagram Phaser 3125 (2/2) Figure 4 09/06 PHASER 3124 / PHASER 3125...

  • Page 141: Wd 5 Connection Diagram Phaser 3125 (2/2)

    Wiring Diagrams WD 5 Connection Diagram Phaser 3125 (2/2) Figure 5 PHASER 3124 / PHASER 3125 09/06...

  • Page 142: Wd 6 Phaser 3124 Main Pba (1/5)

    Wiring Diagrams WD 6 Phaser 3124 Main PBA (1/5) Figure 6 09/06 PHASER 3124 / PHASER 3125...

  • Page 143: Wd 7 Phaser 3124 Main Pba (2/5)

    Wiring Diagrams WD 7 Phaser 3124 Main PBA (2/5) Figure 7 PHASER 3124 / PHASER 3125 09/06...

  • Page 144: Wd 8 Phaser 3124 Main Pba (3/5)

    Wiring Diagrams WD 8 Phaser 3124 Main PBA (3/5) Figure 8 7-10 09/06 PHASER 3124 / PHASER 3125...

  • Page 145: Wd 9 Phaser 3124 Main Pba (4/5)

    Wiring Diagrams WD 9 Phaser 3124 Main PBA (4/5) Figure 9 PHASER 3124 / PHASER 3125 09/06 7-11...

  • Page 146: Wd 10 Phaser 3124 Main Pba (5/5)

    Wiring Diagrams WD 10 Phaser 3124 Main PBA (5/5) Figure 10 7-12 09/06 PHASER 3124 / PHASER 3125...

  • Page 147: Wd 11 Phaser 3125 Main Pba (1/11)

    Wiring Diagrams WD 11 Phaser 3125 Main PBA (1/11) Figure 11 PHASER 3124 / PHASER 3125 09/06 7-13...

  • Page 148: Wd 12 Phaser 3125 Main Pba (2/11)

    Wiring Diagrams WD 12 Phaser 3125 Main PBA (2/11) Figure 12 7-14 09/06 PHASER 3124 / PHASER 3125...

  • Page 149: Wd 13 Phaser 3125 Main Pba (3/11)

    Wiring Diagrams WD 13 Phaser 3125 Main PBA (3/11) Figure 13 PHASER 3124 / PHASER 3125 09/06 7-15...

  • Page 150: Wd 14 Phaser 3125 Main Pba (4/11)

    Wiring Diagrams WD 14 Phaser 3125 Main PBA (4/11) Figure 14 7-16 09/06 PHASER 3124 / PHASER 3125...

  • Page 151: Wd 15 Phaser 3125 Main Pba (5/11)

    Wiring Diagrams WD 15 Phaser 3125 Main PBA (5/11) Figure 15 PHASER 3124 / PHASER 3125 09/06 7-17...

  • Page 152: Wd 16 Phaser 3125 Main Pba (6/11)

    Wiring Diagrams WD 16 Phaser 3125 Main PBA (6/11) Figure 16 7-18 09/06 PHASER 3124 / PHASER 3125...

  • Page 153: Wd 17 Phaser 3125 Main Pba (7/11)

    Wiring Diagrams WD 17 Phaser 3125 Main PBA (7/11) Figure 17 PHASER 3124 / PHASER 3125 09/06 7-19...

  • Page 154: Wd 18 Phaser 3125 Main Pba (8/11)

    Wiring Diagrams WD 18 Phaser 3125 Main PBA (8/11) Figure 18 7-20 09/06 PHASER 3124 / PHASER 3125...

  • Page 155: Wd 19 Phaser 3125 Main Pba (9/11)

    Wiring Diagrams WD 19 Phaser 3125 Main PBA (9/11) Figure 19 PHASER 3124 / PHASER 3125 09/06 7-21...

  • Page 156: Wd 20 Phaser 3125 Main Pba (10/11)

    Wiring Diagrams WD 20 Phaser 3125 Main PBA (10/11) Figure 20 7-22 09/06 PHASER 3124 / PHASER 3125...

  • Page 157: Wd 21 Phaser 3125 Main Pba (11/11)

    Wiring Diagrams WD 21 Phaser 3125 Main PBA (11/11) Figure 21 PHASER 3124 / PHASER 3125 09/06 7-23...

  • Page 158: Wd 22 Connector Circuit Diagram

    Wiring Diagrams WD 22 Connector Circuit Diagram Figure 22 7-24 09/06 PHASER 3124 / PHASER 3125...

  • Page 159: Wd 23 Smps

    Wiring Diagrams WD 23 SMPS Figure 23 PHASER 3124 / PHASER 3125 09/06 7-25...

  • Page 160: Wd 24 Hvps (1/3)

    Wiring Diagrams WD 24 HVPS (1/3) Figure 24 7-26 09/06 PHASER 3124 / PHASER 3125...

  • Page 161: Wd 25 Hvps (2/3)

    Wiring Diagrams WD 25 HVPS (2/3) Figure 25 PHASER 3124 / PHASER 3125 09/06 7-27...

  • Page 162: Wd 26 Hvps (3/3)

    Wiring Diagrams WD 26 HVPS (3/3) Figure 26 7-28 09/06 PHASER 3124 / PHASER 3125...

  • Page 163: Wd 27 Phaser 3124 Block Diagram

    Wiring Diagrams WD 27 Phaser 3124 Block Diagram Figure 27 PHASER 3124 / PHASER 3125 09/06 7-29...

  • Page 164: Wd 28 Phaser 3125 Block Diagram

    Wiring Diagrams WD 28 Phaser 3125 Block Diagram Figure 28 7-30 09/06 PHASER 3124 / PHASER 3125...
  • Page 165 Page 1 of 2 APPENDIX A: Health & Safety Incident Report Involving a Xerox Product Customer Identification Customer Name: Name of Customer Contact Person: Address: E-mail: Telephone : Fax : Customer Service Engineer Identification Name: Employee : Pager : Location:...
  • Page 166 E-Mail: Mailing Address: Date Report Submitted: Instructions: E-mail or fax this completed form to EH&S: ž For incidents in Xerox Europe and Developing Markets East (Middle East, Africa, India, China, and Hong Kong) please e-mail: Elaine.Grange@xerox.com or fax: +44 (0) 1707 35 3914 [intelnet 8*668 3914] Note: - If you fax this form, please also send original by internal mail ž...

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