Page 1 System x3850 X6 and x3950 X6 Installation and Service Guide Machine Type: 6241...
Page 2 Warranty document that comes with the server. Thirteenth Edition (May 2019) © Copyright Lenovo 2014, 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Page 3: Table Of Contents
Installing a 750-watt -48 volt to -60 volt dc power supply ....102 Lenovo XClarity Administrator ..Installing a 1400-watt or 900-watt hot-swap Server components .
Page 4 Nx boot failure ....199 DSA Nvidia GPU test results ..448 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 6 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 7: Safety
Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. © Copyright Lenovo 2014, 2019...
Page 8: Safety Statements
Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 9 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2014, 2019...
Page 10 Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) viii System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 11 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2014, 2019...
Page 12 Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 13 2. Remove the signal cables from the connectors. 4. Attach signal cables to other devices. 3. Remove all cables from the devices. 5. Connect power cords to their sources. 6. Turn ON all the power sources. © Copyright Lenovo 2014, 2019...
Page 14 The product is not suitable for use at visual display workplaces according to §2 of the German Ordinance for Work with Visual Display Units. Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 15: Chapter 1. The Lenovo System X3850 X6 And X3950 X6 Type 6241 Server
Chapter 1. The Lenovo System x3850 X6 and x3950 X6 Type 6241 server Use this information for a product overview of the Lenovo® System x3850 X6 and x3950 X6 server and links to additional information for users of the system and Business Partners. Read the safety information before installing and removing components in the server.
Page 16 Table 1. Record of the system information Machine Type (s) Product name Model number Serial number Lenovo System x3850 X6 Type 6241 (record the model here) (record the serial number and x3950 X6 here) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 17 (QR) code for mobile access to service information. You can scan the QR code with a mobile device using a QR code reader application and get quick access to the Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 18: Related Documentation
S tr Service card You can download an Lenovo ServerGuide™ Setup and Installation DVD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, go to http://www.lenovo.com/serverproven/...
Page 19: Notices And Statements In This Document
You can also find documentation that is related to System x products at http://www.lenovo.com/data-center/ The ToolsCenter for Lenovo x86 servers is an online information center that contains information about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The ToolsCenter for Lenovo x86 servers is at https://support.lenovo.com/solutions/LNVO-BOMC...
Page 20 – The server also supports 200 GB and 400 GB eXFlash™ DIMMs that you can install in unused DIMM slots to increase high performance storage capabilities. • Drive expansion bays (depending on the model): System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 21 The server supports up to 10 fan packs with dual-motor, counter-rotating, speed-controlled hot-swap fans (two fans in each fan pack for a total of 20 fans). • RAID controllers: The following RAID adapter options are available for the server: Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 22 – ServeRAID M5120 SAS/SATA Controller for System x – ServeRAID M5210 SAS/SATA Controller for System x System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 23 – 4-socket system: – Declared sound power, idling: 6.3 bels – Declared sound power, operating: 6.7 bels – 8-socket system: – Declared sound power, idling: 6.6 bels Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 24 – Minimum: 100 V ac – Maximum: 127 V ac – Input voltage high range: – Minimum: 200 V ac – Maximum: 240 V ac – Input kilovolt-amperes (kVA), approximately: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 25 • Noise levels (the declared A-weighed sound power level of the server): See Acoustical noise emissions on page . • Test voltage and frequency: 230V / 50 Hz or 60 Hz Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 26: What Your Server Offers
IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file.
Page 27 (IMM2). For more information, see “Enabling Features on Demand RAID software” on page 139. • FlexNode Support The Lenovo System x3850 X6 and x3950 X6 server provides support for reconfiguring a multinode server into two independent, stand-alone servers, also known as FlexNode. When FlexNode support is enabled, each scalable partition can support its own independent operating-system installation.
Page 28 The server provides a quick reference (QR) code on the system Service Card that you can scan with a mobile device using a QR code reader application to get quick access to the Lenovo Service Information Web page. The Service Information Web page provides additional information for parts installation and replacement videos, and error codes for server support.
Page 29 • ServerGuide Setup and Installation DVD The Lenovo ServerGuide™ Setup and Installation DVD, which you can download from the web, provides programs to help you set up the server and install a Windows operating system. The ServerGuide program detects installed optional hardware devices and provides the correct configuration programs and device drivers.
Page 30 The server comes with the Service Advisor feature that can collect data about the system when the system detects a fault and sends that data to Lenovo Service for problem determination. It also includes the call home feature that automatically calls Lenovo Service when a problem occurs. The Service Advisor feature is integrated into the Integrated Management Module II (IMM2).
Page 31: Reliability, Availability, And Serviceability
Lenovo XClarity is easily extended into the leading virtualization management platforms from Microsoft and VMware using software plug-ins, called Lenovo XClarity Integrators. The solution improves workload uptime and service-level assurance by dynamically relocating workloads from affected hosts in the cluster during rolling server reboots or firmware updates, or during predicted hardware failures.
Page 32 • Vital product data (VPD) on the microprocessor and memory expansion modules, PCIe expansion modules, base I/O module, storage and I/O module, power supplies, and SAS/SATA (hot-swap hard disk drive or solid state drive) backplanes • Wake on LAN capability System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 33: Server Scalability
This topic provides information about scaling from a 4-socket to an 8-socket configuration. The Lenovo System x3850 X6 and x3950 X6 server uses a direct QPI connection topology through the midplane to scale from a x3850 X6 (4-socket configuration) to a x3950 X6 (8-socket configuration) server.
Page 34: Lenovo Xclarity Administrator
Lenovo XClarity Administrator provides a centralized view of all events and alerts that are generated from the managed endpoints. When a CMM or IMM detects an issue, an alert or event is passed to the Lenovo XClarity Administrator and is displayed in the events or alerts log. A summary of all alerts and events is visible from the Dashboard and the Status bar.
Page 35 Lenovo XClarity Administrator is available stand-alone or as a bundled offering that is known asLenovo XClarity Pro. Lenovo XClarity Pro is composed of the base Administrator product plus two Lenovo XClarity Integrator modules that provide integration into Microsoft Systems Center or VMware vCenter. Together, these tools provide discovery, monitoring, configuration, and management functions to reduce the cost and complexity of routine system administration for System x, NeXtScale, and Flex System endpoints.
Page 36: Server Components
2.5-inch hard disk drive Compute book Storage Front I/O book panel Front fan-pack The following illustration shows the major components in the rear of the server: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 37 See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 38: Front View Of The Server
– PCIe slot 11 is the secondary storage slot • One VGA connector • One USB 2.0 connectors • Two USB 3.0 connectors • The front operator panel connector • The LCD system information display panel connector System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 39 – For SAS and SATA drives, this LED is off when the drive is powered but not active. – For NVMe (PCIe SSD) solid state drives, this LED is on solid when the drive is powered but not active. Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 40 LED is lit and remains lit until you press it again to turn it off. This button is also used as the physical presence for the Trusted Platform Module (TPM). You can use management software, such as Lenovo XClarity Administrator software, or the IMM2 interface to light this LED remotely. This LED is controlled by the IMM2.
Page 41 • Scroll down button: Press this button to scroll down or scroll to the right in the main menu to location and select the system information that you want displayed. Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 42 To move within the menu options, use the Scroll up or Scroll down buttons, then the Select button to enter a submenu set. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 43 The following illustration shows the front view of the compute book: Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 44 DIMM 4 DIMM 5 DIMM 6 DIMM 10 DIMM 11 DIMM 12 The following illustration shows the location of the DIMM connectors on the non-microprocessor side of the compute book board: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 45: Rear View Of The Server
I/O book. Other PCIe adapters that do not come with a flash power module can also be installed in the standard I/O book. Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 46 You can also use it to force a blue- screen memory dump. Use this button only when you are directed to do so by Lenovo Support.
Page 47 The standard I/O book is connected to compute book 1 and compute book 2. The standard I/O book PCIe buses are also connected to compute books 1 and 2. Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 48 Slot power I/O board LEDs error LED • Slot error LEDs: The states of the slot error LEDs are as follows: Off: The slot or adapter is in normal operation. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 49 – Two PCIe Gen3 x16 slots – One PCIe Gen2 x8 (4, 1) slot The following illustration shows the PCIe slots on the full-length I/O book board: Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 50 For notes and information about what you need to consider when you install this I/O book and instructions on how to install it in the server, see “Installing the full-length I/O book” on page 80. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 51: Jumpers, Switches, And Buttons On Standard I/O Book Board
The following illustration shows the location of the switches, jumper, and button on the server. Note: If there is a clear protective sticker on the top of the switch block, you must remove and discard it to access the switch. Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 52 Note: If no jumper is present, the server responds as if the pins are set to the default. The following table describes the functions of the SW1 switch block on the standard I/O book board. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 53: Server Power Features
When the server is connected to a suitable input power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the integrated management module) is shut Chapter 1 The Lenovo System x3850 X6 and x3950 X6 Type 6241 server...
Page 54 • You can press the power-on button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 55: X3950 X6 4-Socket To 8-Socket Upgrade Kit
(power supplies, compute books, storage devices, storage controllers, memory, etc.). For more system parts information, see “Replaceable server components” on page 201. Note: The upgrade from a 4-socket to an 8-socket server must be performed by a Lenovo approved service technician. Chapter 1...
Page 56 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 57: Chapter 2. Installing Optional Devices
Attention: Installing the wrong firmware or device-driver update might cause the server to malfunction. Before you install a firmware or device-driver update, read any readme and change history files that are provided with the downloaded update. These files contain important information about the update and the © Copyright Lenovo 2014, 2019...
Page 58: How To Send Dsa Data
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 44.
Page 59: System Reliability Guidelines
For additional information about tools for updating, managing, and deploying firmware, see the ToolsCenter for Lenovo x86 servers website at https://support.lenovo.com/solutions/LNVO-BOMC • Observe good housekeeping in the area where you are working. Place removed parts in a safe place.
Page 60: Handling Static-Sensitive Devices
• Server models with the DDR4 compute book support error correcting code (ECC) for up to 96 industry- standard PC4-17000 2400 MHz, single rank x4, dual rank x4, quad rank x4, single rank x8, dual rank x8, System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 61 and quad rank x8 RDIMM configurations, DDR4 (fourth-generation double-data-rate), registered, synchronous dynamic random access memory (SDRAM) DIMMs. • The server also supports 200 GB and 400 GB eXFlash DIMMs. You can use eXFlash DIMMs to utilize unused DIMM slots to increase high performance storage capabilities. You can use eXFlash DIMMs as block storage or storage cache.
Page 62 – Installing any other type of DIMM in the same system as the 128 GB RDIMM is not supported. – The system must be running UEFI vcersion 4.10 (build ID A9E140J) or higher. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 63 • The server supports the following eXFlash DDR3 DIMMs: Table 7. Supported eXFlash DDR3 DIMMs SDRAM SDRAM SDRAM SDRAM Equiva- Equiva- Equiva- Equivalent Stor- lent lent Bandwidth lent Organiza- Form Capacity Density Voltage Type (MHz) Ranks tion factor 200 GB 8 GB 4 Gb 1024Mb x 4...
Page 64: Exflash Dimms
This topic provides information about eXFlash DIMM installation and requirements. The Lenovo System x3850 X6 and x3950 X6 server provides support for eXFlash™ DIMMs. You can use eXFlash DIMMs in unused DIMM slots for solid state drive storage on the server. For more information and notes about installing DIMMs, see “Installing a memory module”...
Page 65 • When you install eXFlash DIMMs in the server, see “Environment” in the “Server features and specifications” on page 5 section for the supported environment information for eXFlash DIMMs. • If you install eXFlash DIMMs on the Red Hat and SLES operating systems, keep in mind that the server supports only Red Hat Enterprise Linux version 6.5 or later and SUSE Linux Enterprise Server (SLES) version 11 SP3 or later operating systems.
Page 66: Memory Mirroring
DIMM population sequence for memory rank sparing, see “Memory rank sparing in independent mode” on page 55 and “Memory rank sparing in lockstep mode” on page 59. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 67: Independent Memory Mode
Memory-sparing is supported in both independent memory mode and lockstep memory mode. The DIMM installation order for memory rank sparing follows the independent mode (performance) or lockstep mode (RAS) installation order based on the mode of operation selected. For more information, see “Independent memory mode”...
Page 68 DIMM connector 9 DIMM connectors 9 and 19 DIMM connector 6 DIMM connectors 6 and 16 DIMM connector 1 DIMM connectors 1 and 15 DIMM connector 10 DIMM connectors 10 and 24 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 69 Table 11. DIMM population sequence with memory mirroring enabled or disabled in independent memory mode (continued) Independent mode with memory Independent mode with memory mirroring disabled mirroring enabled DIMM installation order DIMM connector 15 DIMM connectors 8 and 20 DIMM connector 24 DIMM connectors 5 and 17 DIMM connector 19 DIMM connectors 2 and 14...
Page 70 • When multi-rank DIMMs (that is, 16 GB, 32 GB, and 64 GB) are used, one multi-rank DIMM can be installed per memory channel to support memory sparing. • The total memory available in the system is reduced by the amount of memory allocated for the spare ranks. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 71: Lockstep Memory Mode
Lockstep memory mode This topic describes the lockstep memory mode and the DIMM population sequence. Lockstep memory mode supports the memory mirroring and memory rank sparing features. When you use lockstep memory mode, consider the following: • Lockstep memory mode provides the best memory RAS features. •...
Page 72 DIMM connectors 2 and 20 DIMM connectors 11 and 17 DIMM connectors 7 and 13 DIMM connectors 4 and 22 DIMM connectors 3 and 21 DIMM connectors 12 and 18 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 73: Dimm Installation Instructions
Memory rank sparing in lockstep mode This information covers using the memory rank sparing feature of the lockstep memory mode. The server supports memory rank sparing. Memory rank sparing reserves memory capacity for failover in the event of a DIMM failure, and the reserved capacity is subtracted from the total available memory. Memory sparing provides less redundancy than memory mirroring does.
Page 74 Attention: Remove only one cover (on one side) at a time to protect the compute book components on the other side of the compute book from being damaged. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 75 Compute book cover Cover release/ touch points Microprocessor heatsink Compute book 5. Open the retaining clip on each end of the DIMM connector. Note: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently.
Page 76 DIMM, and then reinsert it. 10. Replace the compute book cover. Align the cover on the compute book and slide it forward toward the front to the expansion module until it is firmly seated. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 77: Installing A Compute Book
Compute book cover Microprocessor heatsink Compute book 11. Reinstall the compute book into the server (see “Replacing a compute book” on page 292). If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 117.
Page 78 (bay node (bay node (bay node (bay Compute (bay 1) (bay 2) (bay 3) (bay 4) book compute book 1 compute book 2 compute book 3 compute book 4 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 79 • For more information about the compute book, see “Compute book” on page 29. For more information about installing DIMMs, see “Installing a memory module” on page 46. • For a list of supported devices, see http://www.lenovo.com/serverproven/ To install the compute book, complete the following steps: Step 1.
Page 80: Installing Drives
• You can mix 2.5-inch hot-swap SAS and SATA hard disk drives, 2.5-inch hot-swap SATA solid-state drives, and 1.8-inch hot-swap SATA solid-state drives in the same server as long as you use the same type of drives within the same array. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 81: Drive Ids
• When mixing drive backplane configurations, you must install all 1.8-inch solid state drive backplanes above all 2.5-inch hard disk drive or 2.5-inch solid state drive backplanes. See “Drive IDs” on page 67 for drive ID assignment information and “Supported drive backplane configurations” on page 69 for information about the combination of supported drive backplane configurations.
Page 82 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 83: Supported Drive Backplane Configurations
Supported drive backplane configurations This information describes the supported drive backplane configurations for the server. Notes: 1. When mixing drive backplane configurations, you must install all 1.8-inch SSD drive backplanes above all 2.5-inch drive backplanes. 2. When you mix drive backplane configurations, IMM renumbers the drive bay IDs automatically. 3.
Page 84 4-lane SAS/SATA signal connectors. Also, the server must have a minimum of two compute books with microprocessors and memory installed to support the controller, backplane, and drives. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 85 NVMe backplane configuration Use this information for an overview of the supported NVMe backplane configuration. Attention: To help ensure proper system cooling and system reliability, make sure that the following requirements are met: • Install a backplane filler in the bottom backplane bay, if no backplane is installed. •...
Page 86 Empty 3 2.5-inch HDD/SSD drive 2 2.5-inch HDD/SSD drive 1 2.5-inch HDD/SSD drive 0 2.5-inch HDD/SSD drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 87 Backplane configurations for 8 drives Use this information for an overview of the supported backplane configurations for 8 drives. The following illustrations show the supported backplane configurations to support eight drives. This configuration consists of two 4x2.5-inch drive backplanes and requires two SAS signal cables. This configuration consists of one 8x1.8-inch drive backplane and requires two SAS signal cables.
Page 88 7 1.8-inch SSD drive 6 1.8-inch SSD drive 5 1.8-inch SSD drive 4 1.8-inch SSD drive 3 1.8-inch SSD drive 2 1.8-inch SSD drive 1 1.8-inch SSD drive 0 1.8-inch SSD drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 89 Backplane configuration for 12 drives Use this information for an overview of the supported backplane configuration for 12 drives. The following illustration shows the supported backplane configuration to support 12 drives. This configuration consists of one 4x2.5-inch drive backplane and one 8x1.8-inch drive backplane and requires three SAS signal cables.
Page 90: Installing 2.5-Inch And 1.8-Inch Hot-Swap Drives
Remove the filler from the empty drive bay. Make sure that the drive-tray handle is in the open (unlocked) position. Align the drive assembly with the guide rails in the bay. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 91 Drive tray assembly Drive handle (in open position) Filler panel Gently push the drive assembly into the drive bay until the drive stops. Rotate the drive-tray handle to the closed (locked) position. Skip to step 6. Step 5. To install a 1.8-inch drive, complete the following step: Remove the filler panel (EMC filler panel).
Page 92: Installing The Half-Length And Full-Length I/O Books
The server provides up to twelve PCIe Gen3 adapter slots using the supported I/O books. The server supports an optional half-length I/O book and an optional full-length I/O book. You install both I/O books in System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 93: Installing The Half-Length I/O Book
79 and “Installing the full-length I/O book” on page 80. To confirm that the server supports the I/O book that you are installing, see http://www.lenovo.com/ serverproven/ For more information about the supported adapters, see “Supported RAID adapters” on page 86 for more information about the supported RAID adapters.
Page 94: Installing The Full-Length I/O Book
The following notes provide information that you must consider when you install the full-length I/O book. Note: The full-length I/O book adds a 3-inch mechanical extension to the base length dimension of the server chassis to support full-length adapters. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 95 • For additional information about the supported adapters, see “Installing an adapter in the standard or half- length I/O book” on page 90, “Supported ML2 (Ethernet) adapters” on page 88, “Supported RAID adapters” on page 86, and “Supported RAID cache cards” on page 87. •...
Page 96 PCIe slot number (facing the rear of the server) Compute book associated with the PCIe slot Compute book 4 Compute book 4 Compute book 4 Compute book 3 Compute book 3 Compute book 3 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 97: Installing An Adapter
To install the full-length I/O book, complete the following steps: Step 1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 44. Step 2. Remove the filler panel from the I/O bay. Step 3. Touch the static-protective package that contains the new I/O book to any unpainted surface on the outside of the server;...
Page 98 Demand (FoD) software, see Table 25 “Supported Features on Demand software and information about the Features on Demand software” on page 90. For more information about the supported Host Bus Adapters, see “Supported host bus adapters” on page 85. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 99: Supported Adapters And Features On Demand Software
Supported adapters and Features on Demand software These topics describe adapters and Features on Demand software that is supported by the Lenovo System x3850 X6 and x3950 X6. The following topics list adapters supported by the server, grouped by type, and the Features on Demand software that is available for the server.
Page 100 • Provides RAID levels 0, 1, and 10 support storage book is • 72 bit memory interface for DDR3 memory at 1866 MT/s accessible from the front of the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 101 For information about the supported Ethernet adapters, see “Supported ML2 (Ethernet) adapters” on page 88. For information about the supported RAID cache cards, see “Supported RAID cache cards” on page 87. For information about the supported host bus adapters, see “Supported host bus adapters” on page 85. For information about the supported Features on Demand software RAID, see “Supported Features on Demand software”...
Page 102 “Installing an adapter” on page 83 and “Installing an adapter in the standard or half-length I/O book” on page 90, and “Standard I/O book” on page 31. Notes: • You must go to the Lenovo Support web site at http://datacentersupport.lenovo.com/ and download the latest device drivers for the ML2 Ethernet adapters.
Page 103 Table 24. Supported ML2 (Ethernet) adapters and where you can install the adapters. (continued) Where to install the Ethernet adapters adapter Notes and Features Emulex VFA5 ML2 dual-port 10 This adapter can • Port 1 on the adapter is the default port for IMM Shared Gb-SFP+ Ethernet Adapter for only be installed in mode when enabled through UEFI.
Page 104: Installing An Adapter In The Standard Or Half-Length I/O Book
88, and “Supported host bus adapters” on page 85. • These instructions apply to any supported adapter (for example, network adapters). To install an adapter, complete the following steps. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 105: Installing An Adapter In The Full-Length I/O Book
Attention: Do not install the optional NVIDIA Grid K1 and K2, the NVIDIA Tesla K20 and K40, and the NVIDIA Quadro K4000 and K6000 adapters in systems containing 1TB of system memory or more. If these options are installed in systems with 1TB of memory or more, it might cause undetected data corruption and system instability.
Page 106 Step 10. Connect the auxiliary power cable from the adapter to the board (see the following illustration for the location of the connector on the board). Step 11. Close the PCIe retention lever to secure the adapter in place. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 107: Installing Specific Optional Adapters
PCIe slots listed in “Supported RAID adapters” on page 86. For configuration information, see the ServeRAID documentation at http://datacentersupport.lenovo.com/ Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 108 The following is an illustration of the ServeRAID M5210 SAS/SATA Controller for System x: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 109 ServeRAID M5210 adapter Retention RAID cache Retention card connector Retention bracket Notes: • This adapter must be installed only in the PCIe slots on the storage book. See “Storage book” on page 24 for more information. • For additional information and notes about installing adapters see “Installing an adapter” on page 83 and “Supported RAID adapters”...
Page 110 0 on the adapter to port 0 on the drive backplane and port 1 on the adapter to port 1 on the drive backplane (depending on the type of drive backplanes you installed in the server). Step 9. Close the PCIe retention lever. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 111: Installing A Raid Cache Card
Step 10. Reinstall the Storage book. Step 11. Perform any configuration tasks that are required for the adapter. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 117. Installing a RAID cache card User this information for instructions on how to install a RAID cache card.
Page 112: Installing A Raid Adapter Flash Power Module In The Standard I/O Book
Remove the standard I/O book (see “Removing the standard I/O book” on page 224). Step 4. Pull up on the air baffle top cover tab while pushing down on the bottom tab on the base of the air baffle to remove the cover. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 113 Step 5. Place the flash power module in the slot on the air baffle with the cable at the bottom. Flash power Standard I/O book module Air baffle Flash power module slots Step 6. If you install the flash power modules in the two slots on the left side (facing the front of the standard I/O book) of the air baffle, route the cables through the clips and the holes on the side of the air baffle, as shown in the following illustration.
Page 114: Installing Power Supplies
• If you are using two power input feeds, connect power supplies 1 and 3 to input feed A and power supplies 2 and 4 to input feed B. • You cannot mix ac and dc power supplies in the same server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 115 • The power supply bays are divided into two power domains. Power supply bays 1 and 3 are in power domain A and power supply bays 2 and 4 are in power domain B. • You must use a power-supply spacer when installing the 750-watt -48 volt dc power supplies and the 900-watt power supplies.
Page 116: Installing A 750-Watt -48 Volt To -60 Volt Dc Power Supply
750-watt -48 V to -60 V dc power source. • Lenovo service technicians are not certified or authorized to install or remove the 750-watt -48 V to -60 V dc power cable. You are responsible for ensuring that only a trained service technician install or remove the 750-watt -48 V to -60 V dc power cable.
Page 117 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Page 118 2. Remove the signal cables from the connectors. 4. Attach signal cables to other devices. 3. Remove all cables from the devices. 5. Connect power cords to their sources. 6. Turn ON all the power sources. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 119 750-watt -48 V to -60 V dc power supply, and make connections to or disconnections from the 750-watt -48 V to -60 V dc power source. Lenovo approved service technicians are not certified or authorized to install or remove the 750-watt -48 V to -60 V dc power cable. You are responsible for ensuring that only a trained service technician install or remove the 750-watt -48 V to -60 V dc power cable.
Page 120 Step 10. Turn on the circuit breaker(s) for the dc power supplies. Step 11. Route the power cable through the cable hook-and-loop on the rear of the server so that it does not accidentally become unplugged. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 121: Installing A 1400-Watt Or 900-Watt Hot-Swap Power Supply
A and power supply bays 2 and 4 are in power domain B. • To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/ • For more notes and information that you must consider when you install power supplies in the server, see “Installing power supplies”...
Page 122 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 123 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these parts, contact a service technician.
Page 124: Installing A Usb Embedded Hypervisor Flash Device
Align the USB flash device with the connector on the standard I/O book board and push it into the connector until it is firmly seated. Step 7. Slide the lockbar up to the locked position until the lockbar is seated firmly. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 125: Installing The Drive Backplanes
Standard I/O book Air baffle Hypervisor Lockbar If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 117. Installing the drive backplanes This information provides instructions on how to install the drive backplanes in the server. The following topics provide instructions on how to install the supported drive backplanes in the server.
Page 126: Installing The 4X2.5-Inch Hot-Swap Drive Backplane
Installing the 4x2.5-inch hot-swap drive backplane Use this information for instructions on how to install the 4x2.5-inch hot-swap drive backplane assembly. The following is an illustration of the 4x2.5-inch drive backplane: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 127 SAS signal cable connector Input power cable connector To install the 4x2.5-inch hot-swap drive backplane, complete the following steps: Step 1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 44. Step 2. Turn off the server (see “Turning off the server” on page 40) and all attached peripheral devices. Disconnect all power cords;...
Page 128 Connect the SAS/SATA signal cable to the backplane and to the adapter. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 117. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 129: Installing The 4X2.5-Inch Nvme Pcie Gen3 Solid State Drive Backplane
Installing the 4x2.5-inch NVMe PCIe Gen3 solid state drive backplane Use this information for instructions on how to install the 4x2.5-inch NVMe PCIe Gen3 solid state drive backplane assembly. The following is an illustration of the 4x2.5-inch NVMe PCIe Gen3 solid state drive backplane: Port 0 Port 1 Power connector...
Page 130 Connect the PCIe signal cable to the drive backplane and to the adapter. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 117. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 131: Completing The Installation
If you want to install the server in a rack, go to http://systemx.lenovofiles.com/help/topic/ for the Rack Installation Instructions document which com.lenovo.sysx.6241.doc/printable_doc.html contains complete rack installation and removal instructions. Updating the server configuration This topic provides information about the server configuration tasks that you might need to perform when you add and remove devices.
Page 132 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 133: Chapter 3. Configuration Information And Instructions
Use UpdateXpress System Pack Installer to acquire and apply UpdateXpress System Packs and individual firmware and device-driver updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for Lenovo x86 servers at https:// and click UpdateXpress System Pack datacentersupport.lenovo.com/us/en/ documents/LNVO-CENTER...
Page 134: Configuring The Server
“Using the Boot Manager” on page 129. • ServerGuide Setup and Installation CD The Lenovo ServerGuide program provides software-setup tools and installation tools that are designed for the server. Use this CD during the installation of the server to configure basic hardware features, such as an integrated SAS/SATA controller with RAID capabilities, and to simplify the installation of your operating system.
Page 135: Using The Serverguide Setup And Installation Dvd
. To download the free image, click Service and Support Site. lenovo%2Ftoolsctr_welcome.html Note: Changes are made periodically to the Lenovo World Wide Web. The actual procedure might vary slightly from what is described in this document. The ServerGuide program requires a supported Lenovo server with an enabled startable (bootable) USB DVD drive.
Page 136 4. The ServerGuide program prompts you to insert your operating-system DVD and restart the server. At this point, the installation program for the operating system takes control to complete the installation. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 137: Using The Setup Utility
The following choices are on the UEFI Setup utility main menu. Depending on the version of the UEFI firmware, some menu choices might differ slightly from these descriptions. For more information on UEFI- compliant firmware, go to https://support.lenovo.com/us/en/solutions/ht103672. • System Information Select this choice to view basic information about the server.
Page 138 Select this choice to view or set legacy support. – Force Legacy Video on Boot Select this choice to force legacy video support, if the operating system does not support UEFI video output standards. – Rehook INT 19H System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 139 Select this choice to enable or disable devices from taking control of the boot process. The default is Disable. – Legacy Thunk Support Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are non- UEFI compliant.
Page 140 • Date and Time Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second). This choice is on the full Setup utility menu only. • Start Options System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 141 Select this choice to view the startup sequence or select an option to try and boot from immediately. Changes in the startup options take effect when you start the server. • Boot Manager Select this choice to view, add, delete, or change the device boot order, boot from a file, boot from a device, or boot the UEFI shell.
Page 142 • Remove the battery from the server, wait 30 seconds, and then reinstall it. • Change the position of the power-on password switch to 1 on the SW1 switch block to bypass the power- on password check. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 143: Using The Boot Manager
switch block switch block (reserved) button IMM security jumper (J35) Attention: Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. Before you begin, read “Safety” on page v and “Installation guidelines”...
Page 144: Starting The Backup Server Firmware
The UpdateXpress System Pack Installer detects supported and installed device drivers and firmware in the server and installs available updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for Lenovo x86 servers website at https://datacentersupport.lenovo.com/ and click UpdateXpress System Pack Installer.
Page 145: Configuring A Multinode System
To check for the latest firmware levels and to download firmware updates, go to http:// datacentersupport.lenovo.com/ Attention: Installing the wrong firmware or device-driver update might cause the server to malfunction. Before you install a firmware or device-driver update, read any readme and change history files that are provided with the downloaded update.
Page 146 For more information about using IMM2, the IMM2 web interface and the IMM2 telnet interface to manage and partition the server, see “Using the integrated management module” on page 133 and the Integrated Management Module II User’s Guide at https://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.imm2. doc/printable_doc.html System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 147: Using The Integrated Management Module
It combines service processor functions, video controller, and remote presence function in a single chip. For more information about IMM2, see the Integrated Management Module II User's Guide at https:// systemx.lenovofiles.com/help/topic/com.lenovo.sysx.imm2.doc/printable_doc.html. The IMM supports the following basic systems-management features: • Active Energy Manager.
Page 148 Note: You can also obtain the IMM host name, MAC address, and IP address from the LCD display panel. See “LCD system information display panel” on page 27 for more information. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 149 The IPv6 link-local address (LLA) is derived from the IMM default host name. The IMM LLA is on the IMM network access tag is on the power supply on the rear of the server. To derive the link-local address, complete the following steps: 1.
Page 150 Type USERID@IPADDRESS in the command prompt (where the USERID and IP ADDRESS is the user ID and IP address for the IMM to which you want to log on to), then press Enter. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 151: Setting Power Supply Power Policy And System Power Configurations
Step 3. Type the PASSWORD for the IMM and press Enter. Step 4. At the system prompt, type your command. Note: You can type help in the command prompt if you want to see a list of commands that you can use.
Page 152: Using The Embedded Hypervisor Software
Turn on the server. Note: Approximately 10 seconds after the server is connected to ac power, the power-on button becomes active. When the prompt <F1> Setup is displayed, press F1. Step 2. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 153: Configuring The Ethernet Controller
Select Save Settings and then select Exit Setup. If the embedded hypervisor flash device image becomes corrupted, you can download the image from http:// www3.lenovo.com/us/en/data-center/software/c/software For additional information and instructions, see the VMware vSphere Installation and Setup Guide at the vSphere Installation and Setup Guide.
Page 154: Configuring Raid Arrays
Advanced Settings Utility (ASU) and any of the following access methods to update the UUID and DMI/SMBIOS data: • Locally (in-band) – Through the Keyboard Controller Style (KCS) interface – Through the LAN over USB interface • Remotely over a LAN System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 155 Advanced Settings Utility (ASU), see the Advanced Settings Utility User's Guide and instructions for downloading and unpacking the ASU code at https://support.lenovo.com/solutions/LNVO-ASU For instructions for updating the UUID and DMI/SMBIOS data, using the different methods for accessing the IMM, see “Locally: Keyboard Controller Style (KCS)” on page 141, “Locally: LAN over USB” on page 141, and “Remotely over a LAN”...
Page 156 LAN. To update the UUID in the ASU command-line interface, enter the following command: Note: If you omit any optional parameter, the default value is used. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 157 asu set SYSTEM_PROD_DATA.SysInfoUUID uuid --host ipaddress [--user userid][--password password] where: uuid is the user-assigned hexadecimal value, up to 16 bytes, that identifies the server. ipaddress is the external LAN IP address of the IMM. userid is the IMM account name (1 of 12 accounts). The default is USERID. password is the IMM account password (1 of 12 accounts).
Page 158 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 159: Chapter 4. Troubleshooting
For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. To download the latest version of DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/solutions/LNVO-DSA © Copyright Lenovo 2014, 2019...
Page 160 For information about performing the checkout procedure, see “About the checkout procedure” on page 148. For information about configuring the server, see “Configuring the server” on page 120. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 161: Undocumented Problems
The support website is continually updated with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo server. To find service bulletins that are available for the Lenovo System x3850 X6 and x3950 X6 server, go to http:// and search for machine type 6241, and retain.
Page 162: Checkout Procedure
• For information about power-supply problems, see “Solving power problems” on page 194 and “Power- supply LEDs” on page 158. • For intermittent problems, check the event log; see “Event logs” on page 161 and Appendix B “DSA diagnostic test results” on page 345. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 163: Performing The Checkout Procedure
Check the power supply LEDs (see “Power-supply LEDs” on page 158). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/serverproven/ Check all cables and power cords. Set all display controls to the middle positions.
Page 164: Diagnostic Tools
– Event logs for ServeRAID controllers and service processors – Installed hardware, including PCI and USB information – Installed applications and hot fixes – Kernel modules – Light path diagnostics status System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 165 IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.
Page 166: Light Path Diagnostics
For the location of the LEDs on the modules in the front of the server, see “Storage book LEDs” on page 153, “Compute book LEDs” on page 154, and “DIMMs and microprocessor LEDs” on page 155. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 167 For the location of the LEDs on the modules in the rear of the server, see “Half-length I/O book LEDs” on page 156, “Full-length I/O book LEDs” on page 157, “Standard I/O book LEDs” on page 157, and “Power- supply LEDs” on page 158. Storage book LEDs Use this information to determine the location of the LEDs on the storage book.
Page 168 Use this information to determine the location of the LEDs on the compute book. The following illustration shows the location of the LEDs on the compute book. Compute Light book Error path button Power Fan LEDs System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 169 DIMMs and microprocessor LEDs Use this information to determine the location of the DIMMs and microprocessor LEDs. The following illustration shows the location of the DIMMs and microprocessor LEDs on the microprocessor side of the compute book board. DIMM 7 - 12 DIMM 1 - 3 Board error LED error LEDs...
Page 170 Use this information to determine the location of the half-length I/O book LEDs. The following illustration shows the location of the half-length I/O book LEDs. Half-length I/O book Slot error LEDs Power button Slot power I/O board LEDs error LED System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 171 Full-length I/O book LEDs Use this information to determine the location of the full-length I/O book LEDs. The following illustration shows the location of the full-length I/O book LEDs. Full-length I/O book Slot error LEDs Power button Slot power I/O board LEDs error LED Standard I/O book LEDs...
Page 172 The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the front operator panel and suggested actions to correct the detected problems. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 173 Note: Check the IMM event log or the system-event log for additional information before you replace a FRU. See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201, to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 174 When this LED is lit, it indicates that a microprocessor error has occurred. PCIe slot error LED When these LEDs are lit, they indicate that an error has occurred in PCIe slots. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 175: Event Logs
Table 34. Light path diagnostics LEDs description (continued) Description Power button/LED Press this button to turn the server on and off manually or to wake the server from a reduced-power state. The states of the power-on LED are as follows: Off: Input power is not present, or the power supply or the LED itself has failed.
Page 176 The following table describes the methods that you can use to view the event logs, depending on the condition of the server. The first three conditions generally do not require that you restart the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 177 • Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo Service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
Page 178: Post
Dynamic System Analysis program This topic provides an overview of the Lenovo Dynamic System Analysis program. Lenovo Dynamic System Analysis™ (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server: •...
Page 179 If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot. Your Lenovo System x3850 X6 and x3950 X6 server comes with DSA Preboot diagnostics code on the integrated USB flash memory. Utilities are available to reset and update the diagnostics code on the integrated USB flash device, if the diagnostic partition becomes damaged and does not start the DSA Preboot diagnostic programs.
Page 180 Note: This documentation includes references to IBM web sites, products, and information about obtaining service. IBM is Lenovo's preferred service provider for the Lenovo System x products. To view the test log for the results when the tests are completed, click the Success link in the Status column,...
Page 181: Automated Service Request (Call Home)
The integrated management module (IMM) provides a first failure data capture (FFDC) feature that you can use to collect the log data for system hardware errors into a file, which you can send to Lenovo Support for problem determination assistance. The following sections provide information about how to use this IMM feature to generate and download the FFDC log data file.
Page 182: Error Messages
Appendix D “UEFI/POST error codes” on page 1925, Appendix C “Integrated management module II (IMM2) error messages” on page 475, and Appendix B “DSA diagnostic test results” on page 345. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 183 For a list of the messages that might display on the LCD system information display panel during POST and the actions to take to correct the problem, see Appendix A “LCD display panel messages” on page 339. Chapter 4 Troubleshooting...
Page 184: Troubleshooting By Symptom
3. Run Dynamic System Analysis (DSA) to determine whether the server is running correctly (for information about using DSA, see Appendix B “DSA diagnostic test results” on page 345. 4. Reinstall the new software or new device. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 185: Connectivity Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 186 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 187: General Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 188 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 189 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 190 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 191: Hypervisor Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 192: Intermittent Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 193: Keyboard, Mouse, Or Pointing-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 194: Memory Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 195: Microprocessor Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 196: Network Connectivity Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 197 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 198: Observable Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 199 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 200: Optional-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 201: Power Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 202 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 203: Serial-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 204 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 205: Server Startup Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 206 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 207: Software Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 208: Video Problems
• Check the LAN activity LED on the rear of the server. The LAN activity LED is lit when data is active on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are operating and that the correct device drivers are installed. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 209: Solving Undetermined Problems
• Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. • Hard disk drives. • Memory modules. The minimum configuration requirement is one DIMM in each compute book.
Page 210 • IMM firmware level • Adapters and attachments, in the same locations • Address jumpers, terminators, and cabling • Software versions and levels • Diagnostic program type and version level System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 211: Recovering From A Uefi Update Failure Or Uefi Image Corruption
To download the server firmware update package from the World Wide Web, go to http:// datacentersupport.lenovo.com/ Attention: Installing the wrong firmware or device-driver update might cause the server to malfunction. Before you install a firmware or device-driver update, read any readme and change history files that are provided with the downloaded update.
Page 212 2. Perform the firmware update by following the instructions that are in the firmware update package readme file. 3. Restart the server. 4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The server boots from the primary bank. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 213: Automated Boot Recovery (Abr)
Out-of-band method: See the IMM2 documentation (Integrated Management Module II User's Guide) at https://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.imm2.doc/printable_doc.html. For more information about UEFI-compliant firmware, go to https://support.lenovo.com/us/en/solutions/ ht103672. Automated boot recovery (ABR) This topic provides instructions on how to recover the server primary bank firmware.
Page 214 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 215: Chapter 5. Parts Listing, System X3850 X6 And X3950 X6 Type 6241
Lenovo approved warranty service provider installs a Tier 1 CRU at your request, you will be charged for the installation. – Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request a Lenovo approved warranty service provider to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 216 The following is an illustration of the components in the rear of the server: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 217 6241AAx, 6241ABx, 6241ACx, 6241ADx, and 6241AEx) Fan, front hot-swap 00WC281 Storage book, X6 (with power cable, rear air duct, and 95Y4380 supercap/flash power module brackets) Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 218 Hard disk drive, 300GB 15K 12Gbps SAS, 2.5-inch, Gen3 00WG661 Hard disk drive, 600GB 15K 12Gbps SAS, 2.5-inch, Gen3 00WG666 Hard disk drive, 300GB 10K 12Gbps SAS, 2.5-inch, Gen3 00WG686 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 219 Self-encrypting drive (SED), 2.5-inch, SAS Gen3 hot-swap, 00WG711 600GB 10K 12Gbps Self-encrypting drive (SED), 2.5-inch, SAS Gen3 hot-swap, 00WG716 900GB 10K 12Gbps Self-encrypting drive (SED), 2.5-inch, SAS Gen3 hot-swap, 00WG721 1.2TB 10K 12Gbps Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 220 Solid state drive, IBM 800 GB 12G SAS 2.5-inch, MLC G3HS 00FN400 Enterprise 00FN410 Solid state drive, IBM 1.6 TB 12G SAS 2.5-inch, MLC G3HS Enterprise 00FN420 Solid state drive, IBM 400 GB 12G SAS 2.5-inch, MLC G3HS Enterprise System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 221 01GR837 inch, Gen3 hot-swap Solid state drive, 480GB Enterprise Entry SATA 2.5–inch, 00YC396 Gen3 hot-swap Solid state drive, Intel S3520 480GB Enterprise Entry SATA 01GR732 2.5–inch, Gen3 hot-swap Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 222 Solid state drive, S3710 200GB Enterprise Performance SATA 00YC321 2.5–inch, Gen3 hot-swap Solid state drive, S3710 400GB Enterprise Performance SATA 00YC326 2.5–inch, Gen3 hot-swap Solid state drive, S3710 800GB Enterprise Performance SATA 00YC331 2.5–inch, Gen3 hot-swap System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 223 Power supply filler (included in part number 95Y4383) Power supply, 1400-Watt, Emerson (This part is 94Y8293 interchangeable with part number 94Y8295) Power supply, 1400-Watt, Delta (This part is interchangeable 94Y8295 with part number 94Y8293) Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 224 1333 MHz LP LR-DIMM 46W0790 Memory, 8 GB (4 Gb, 1Rx4, 1.20V) PC4-17000 DDR4 2133MHz LP RDIMM Memory, 16 GB (4 Gb, 2Rx4, 1.20V) PC4-17000 DDR4 46W0798 2133MHz LP RDIMM System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 225 Microprocessor, 2.3 GHz, 30 MB, 130W, 15C, E7-8870 v2 Microprocessor, 2.5 GHz, 37.5 MB, 130W, 15C, E7-8880 v2 44X4018 44X4038 Microprocessor, 2.2 GHz, 37.5 MB, 105W, 15C, E7-8880L v2 Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 226 Microprocessor, E7-8867 v4 00MT488 Microprocessor, E7-8855 v4 00MT493 Microprocessor installation tool, (for E7-x8xx v2 series) 94Y9971 Microprocessor installation tool, (for E7-x8xx v3 series and v4 00AF376 series) Thermal Grease Kit 41Y9292 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 227 This option is only supported in systems containing less than 1TB of memory. This limitation applies to both the 4-socket (4U) and the 8- socket (8U) configurations. Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 228 Adapter for System x Broadcom NetXtreme Dual Port 10GbE SFP+ Adapter 94Y5182 Dual port 10GB SFP+ Ethernet Adapter 94Y5195 Intel X710 2x10GbE SFP+ Adapter for Lenovo System x 81Y3522 Rail kit 88Y6721 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 229 IBM 1300 GB Enterprise io3 Flash Adapter for System x 00JY000 IBM 2600 GB Enterprise io3 Flash Adapter for System x 00JY003 IBM 5200 GB Enterprise io3 Flash Adapter for System x 00JY006 Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 230 Intel I350-T4 4xGbE BaseT Adapter for IBM System x 00AG522 00WE025 Intel Omni-Path Single-port PCIe 3.0 x8 HFA Intel Omni-Path Single-port PCIe 3.0 x16 HFA 00WE029 Intel x710-F2 PCIe Card 01DA902 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 231 Emulex VFA5 2x10 GbE SFP+ P2 Adapter (including FCoE/ 00AG583 iSCSI software) Lenovo ML2 2x10 Gb SFP+ P2 Adapter 00AG563 ServeRAID M5200 Series Flash Power Module Cable 46C9793 Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 232: Consumable Parts
2. From the Support menu, select Support resources. 3. Select Data Center as the product family. 4. Enter a machine type of 6241 and select System x3850 X6 - Type 6241. 5. From the Parts & Accessories menu, select Parts lookup.
Page 233: Power Cords
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe Chapter 5 Parts listing, System x3850 X6 and x3950 X6 Type 6241...
Page 234 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People's Republic of), Korea (Republic of) 39M5199 Japan 39M5226 India 39M5240 Brazil System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 235: Chapter 6. Removing And Replacing Components
• Field replaceable unit (FRU): FRUs must be installed only by Trained service technicians. See Chapter 5 “Parts listing, System x3850 X6 and x3950 X6 Type 6241” on page 201 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU that must be replaced only by a trained service technician.
Page 236: Removing And Replacing Tier 1 Crus
This topic provides information about removing and replacing tier 1 CRUs. Replacement of Tier 1 CRUs is your responsibility. If a Lenovo approved warranty service provider installs a Tier 1 CRU at your request, you will be charged for the installation.
Page 237 Attention: Remove only one cover (on one side) at a time to protect the compute book components on the other side of the compute book from being damaged. Compute book cover Cover release/ touch points Microprocessor heatsink Compute book Step 6. Lift the cover off and set it aside.
Page 238 Universal Unique Identifier (UUID), and system asset tag of the server. This information can be found in any of the following: • Customer records • Service offering support information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 239 • System configuration, VPD and FoD files saved using the Advanced Settings Utility (ASU). For more information about using ASU and additional command options, see “Advanced Settings Utility program” on page 140. – Save system configuration information Use the following ASU command to save system configuration information: asu64 save <system_config>...
Page 240 4. Rotate the release latches on the handles toward you, then rotate the handles on the standard I/O book all the way down to release the module from the midplane. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 241 Handle Release latch Handle 5. Slide the standard I/O book out of the shuttle and set it aside. 6. Open the adapter retention lever. 7. Remove the adapters from the standard I/O book board (see “Removing an adapter” on page 237). 8.
Page 242 (UUID) and system asset tag of the server using the Advanced Settings Utility (ASU) program. For more information about using ASU and additional command options, see “Advanced Settings Utility program” on page 140. • Restore system configuration information and IMM network settings System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 243 Use the following ASU command to update the system product identifier VPD: asu64 set SYSTEM_PROD_DATA.SysInfoProdIdentifierEx “<product_id>” –override where: “<product_id>” is “Lenovo System x3850 X6” for 4-socket systems and “Lenovo System x3950 X6” for 8-socket systems. • Update the system serial number VPD Use the following ASU command to update the system serial number VPD: asu64 set SYSTEM_PROD_DATA.SysInfoSerialNum <serial_number>...
Page 244 – # is 1 for 4-socket midplane and 2 for 8-socket midplane. – <p/n> is the 7–character component part number above followed by five padding spaces. • Update the component serial number and prefix serial number VPD System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 245 Use the following ASU commands to update the component serial number and prefix serial number VPD: asu64 set VPD.CompVPD_SerialNumber.# <s/n> asu64 set VPD.CompVPD_PrefixSerialNumber.# <prefix_s/n> where: – # is 1 for 4-socket midplane and 2 for 8-socket midplane. – <s/n> is the 6–character component serial number. –...
Page 246 Use this information for instructions on how to replace the standard I/O book air baffle. The air baffle is located in the standard I/O book. To install the air baffle, complete the following steps: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 247 Step 1. Align the tabs on the air baffle under the tabs on both sides of the fan cage and push the tabs in until they snap in place and is secure on the fan cage, then rotate the air baffle down in place in the standard I/O book.
Page 248 Reinstall the adapters (see “Installing an adapter” on page 83). Step 2. Close the adapter retention lever. Step 3. Align the I/O book with the I/O bay on the server and slide it into the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 249 Handle Filler panel Handle Release latch Step 4. Rotate the handle all the way up and push it into the server until it locks in place. Step 5. Reconnect any external cables to the adapters, if you removed any earlier. Step 6.
Page 250 Close the adapter retention lever. Step 3. Replace the I/O book cover. Step 4. Align the I/O book with the I/O bay on the server and slide it into the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 251 Extension bracket Handle Step 5. Rotate the handle all the way up and push it into the server until it locks in place. Step 6. Reconnect any external cables to the adapters, if you removed any earlier. Step 7. Press the Power button on the I/O book to turn the power onto the adapter slots. The Green LED will begin flashing.
Page 252 Step 2. Removing a 2.5-inch hot-swap drive: Slide the release latch (black with orange) to the left to unlock the drive handle of the drive that you want to replace. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 253 Activity LED Status LED Drive tray assembly Drive handle (in open position) Rotate the handle outward. Grasp the handle and pull the drive out of the drive bay. Skip to step 5. Step 3. Removing a 1.8-inch hot-swap drive: Remove the filler panel. Grasp the orange and black release latch on the drive tray handle for the drive that you want to remove and slide the release latch down to unlock the drive-tray handle;...
Page 254 • For a complete list of supported optional devices for the server, see http://www.lenovo.com/serverproven/ To install a hot-swap drive, complete the following steps: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 255 Step 1. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface. Step 2. Install a 2.5-inch hot-swap drive: Make sure that the drive-tray handle is in the open (unlocked) position. Align the drive assembly with the guide rails in the bay.
Page 256 Turn off the server (see “Turning off the server” on page 40) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 257 Step 3. Remove the storage book from the server (see “Removing the storage book” on page 273). Step 4. Remove the drive filler panels. Step 5. Pull the drives out of the front of the storage book slightly to disengage them from the drive backplane.
Page 258 5. Reinstall the filler panels. 6. Reinstall the storage book into the server. 7. Reconnect the power cords and any cables that you removed. 8. Turn on the peripheral devices and the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 259 Removing the 8x1.8-inch hot-swap drive backplane assembly Use this information for instructions on how to remove the 8x1.8-inch hot-swap drive backplane assembly. To remove the 8x1.8-inch hot-swap drive backplane assembly, complete the following steps: Step 1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 44 . Step 2.
Page 260 Turn off the server (see “Turning off the server” on page 40) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Remove the compute book (see “Removing a compute book” on page 291). System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 261 “Lockstep memory mode” on page 57, “Memory mirroring” on page 52, and “Memory rank sparing” on page 52. • Confirm that the server supports the DIMM that you are installing, see http://www.lenovo.com/ serverproven/ The following illustration shows the location of the DIMM connectors on the left side of the compute book...
Page 262 Step 2. Open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 263 DIMM Retaining clip Retaining clip Step 3. Turn the DIMM so that the DIMM keys align correctly with the connector. Step 4. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector.
Page 264 Attention: Make sure that the adapter is correctly seated into the connector before you turn on the server. An incorrectly seated adapter might cause damage to the I/O book board or the adapter. Step 5. Close the PCIe retention lever. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 265 Turn on the peripheral devices and the server. Step 10. Import your RAID configuration to the replacement ServeRAID adapter as a foreign configuration. See the ServeRAID-M Software User Guide at https://support.lenovo.com/solutions/migr-5086126 instructions. Removing the N2215 SAS/SATA Host Bus Adapter for System x User this information for instructions on how to remove the N2215 SAS/SATA Host Bus Adapter.
Page 266 Note: You can rotate the standard I/O book air baffle up, if needed, to access the USB flash device connector. Step 5. Slide the lockbar on the USB flash device connector down to the unlocked position and pull the USB flash device out of the connector. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 267 Standard I/O book Air baffle Hypervisor Lockbar Step 6. If you are instructed to return the USB flash device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 6 Removing and replacing components...
Page 268 Reinstall the standard I/O book in the server (see “Replacing the standard I/O book” on page 227). Step 4. Reconnect the power cord and any cables that you removed. Step 5. Turn on the peripheral devices and turn on the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 269 Removing a 1400-watt or 900-watt hot-swap power supply Use this information for instructions on how to remove a 1400-watt or 900-watt hot-swap power supply. When you remove or install a hot-swap power supply, observe the following precautions. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 270 • You must use IMM to set and change the power supply Power Policy and System Power Configurations. You can set and change the policies and configurations using the IMM2 web interface, CIM, or the System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 271 “Installing power supplies” on page 100. • To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/ • The following table lists the supported ac power supply configurations at both 220 V ac and 110 V ac for each 4-socket node.
Page 272 1400-watt ac Filler power supply panel Power supply release tab Make sure that the power supply connects firmly into the power-supply connector b. Go to step 66 on page 259. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 273 5. Replacing a 900-watt hot-swap power supply. a. Facing the rear of the server, insert the power supply spacer against the wall on the left side of the power supply bay, if you removed it.Slide the power supply spacer into the bay until it snaps into place on the tabs that are on the side of the power supply bay.
Page 274 • Fan-packs 9 and 10 are on the Standard I/O book. The following table shows the fan zones, fan-pack number, and the components that are cooled by the fans. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 275 Table 57. Fan zones, fan number, and the components cooled by the fans Fan-pack number Components cooled by the fans Fan zone 9 and 10 • Hard disk drives 1 and 2 • Compute book 1 • DIMMs connected to compute book 1 •...
Page 276 Ethernet adapters. Look for the Ethernet adapters under NIC adapters. Use the release notes and read.txt files for the device driver installation instructions. The following is an illustration of the Intel I350-T4 ML2 Quad-port 1 Gb-T Ethernet Adapter for System x: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 277 Intel I350-T4 ML2 Quad-port 1 Gb-T Ethernet adapter Port 1 Port 2 Link LEDs Port 3 Activity LEDs Port 4 The following is an illustration of the Intel x540 ML2 Dual-port 10 Gb-T Ethernet Adapter for System x: Intel x540 ML2 Dual-port 10 Gb-T Ethernet adapter Link LED...
Page 278 Port 1 Port 2 Link LED Activity LED Link LED Activity LED The following is an illustration of the Broadcom NetXtreme II ML2 Dual-port 10 Gb-SFP+ Ethernet adapter for System x: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 279 Broadcom NetXtremeII ML2 Dual-port 10 Gb SFP+ Ethernet adapter Port 1 Link LED Port 2 Activity LED Link LED Activity LED To replace an Ethernet adapter, complete the following steps: Note: The illustration in this document might differ slightly from your hardware. Step 1.
Page 280 Replacing a RAID adapter flash power module in the standard I/O book Use this information for instructions on how to replace a RAID adapter flash power module in the standard I/ O book. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 281 When you install RAID adapters that come with flash power modules in the standard I/O book , install the flash power modules in the slots inside the standard I/O book air baffle to prevent them from overheating. To install the flash power modules in the air baffle, complete the following steps: Step 1.
Page 282 The following notes describe information that you must consider when replacing the battery: • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 283 Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal. • If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste.
Page 284 • To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1- 800-465-6666 within Canada. Outside the U.S. and Canada, call your Lenovo marketing representative or authorized reseller. • After you replace the battery on the standard I/O book board, you must reconfigure the server and reset the system date and time.
Page 285 Note: You must wait approximately 10 seconds after you connect the server to input power before the power-on button becomes active. Step 5. Start the Setup utility and reset the configuration. 1. Set the system date and time. 2. Set the power-on password. 3.
Page 286 From the front of the storage book, align the assembly with the slot on the storage book and slide the front I/O panel into the storage book until it is seated firmly. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 287: Removing And Replacing Tier 2 Crus
This topic provides information about removing and replacing tier 2 CRUs. You may install a Tier 2 CRU yourself or request a Lenovo approved warranty service provider to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 288 • The PCIe slots on this storage book only support low profile RAID adapters and host bus adapters. • Install internal RAID adapters and the adapter batteries or flash power modules in the storage book component. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 289 To replace the storage book, complete the following steps: 1. Install the front operator panel on the new storage book (see “Replacing the front operator panel assembly” on page 278). 2. Reinstall the front I/O panel (see “Replacing the front I/O panel (USB/video) assembly” on page 272). 3.
Page 290 1. Align the new storage book board assembly with the slots on the side of storage book and slide the board assembly down until it is seated firmly in place. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 291 Storage book board assembly Storage book 2. Install the adapters (see “Installing an adapter” on page 83). 3. Connect the cables to the adapters. 4. Connect the cables to the board assembly. 5. Close the adapter retention lever. 6. Align the storage book with the I/O bay on the server and slide it into the server. 7.
Page 292 This information is required to update the customer records, service offering support information, and component VPD. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 293 Step 2. Reinstall the LCD system information display panel into the front operator panel. Step 3. Orient the LCD system information display panel so that the LCD connect is next to the LEDs on the operator panel. Step 4. Lower the LCD system information display panel, while aligning the LCD retention latch with the slots on the front operator panel.
Page 294 Disconnect the front operator panel cable from the storage book board. Step 5. Slide the blue release latch on top of the front operator panel back to remove the operator panel. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 295 Step 6. Turn the front operator panel over and disconnect the LCD system information display panel cable from the LCD display panel. Step 7. Grasp the tab on the LCD retention latch and pull it to the right to disengage the latch and remove the LCD display panel.
Page 296 Step 4. Reconnect the LCD display panel cable to the LCD display panel. Step 5. Reinstall the front operator panel System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 297 Step 6. Reconnect the front operator panel cable to the storage book board. Step 7. Reinstall the storage book in the server. Step 8. Reconnect the power cords and any cables that you removed. Step 9. Turn on the peripheral devices and the server. Step 10.
Page 298: Removing And Replacing Frus
Contact with any surface can compromise the thermal grease and the microprocessor socket. • Do not touch the microprocessor contacts. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 299 • Use the microprocessor installation tool that came with the new microprocessor to remove and install the microprocessor. • Be sure to only install microprocessors that have the same speed, number of cores, and frequency. • Each microprocessor socket must always contain either a socket cover or a microprocessor and heat sink.
Page 300 Align the holes on the installation tool with the screws on the microprocessor bracket, then lower the microprocessor installation tool down over the microprocessor. The installation tool rests flush on the socket only if it is aligned correctly. Installation tool Microprocessor Screws System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 301 • The server supports up to four (per 4U server) Intel Xeon dual-core or quad-core microprocessors (one microprocessor on each compute book). See http://www.lenovo.com/serverproven/ for a list of supported microprocessors. 1. Install the microprocessor: a.
Page 302 The microprocessor is preinstalled on the installation tool. e. Carefully align the microprocessor installation tool over the microprocessor socket. The microprocessor is keyed to ensure that the microprocessor is installed correctly. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 303 Installation tool Microprocessor Screws f. Twist the handle on the microprocessor tool counterclockwise to the open position (as shown in the illustration) to insert the microprocessor into the socket. The microprocessor rests flush on the socket only if it is properly installed. Notes: •...
Page 304 5. Reconnect the power cords and any cables that you removed. 6. Turn on the peripheral devices and the server. Thermal grease This topic provides instructions about how to replace contaminated thermal grease on a microprocessor. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 305 The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. When you are installing the heat sink on the same microprocessor that is was removed from, make sure that the following requirements are met: •...
Page 306 • The compute books should be installed from left to right (facing the front of the server). • A minimum of two compute books must be installed in the 4-socket (x3850 X6) server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 307 • A minimum of four compute books must be installed in the 8-socket (x3950 X6) server. • Each compute book must have a minimum of one microprocessor and one DIMM installed. • The 4-socket (x3850 X6) server supports compute book configurations of two or four. These are the only configurations supported.
Page 308 Align the compute book with the slot on the server and slide it in the server. Place one hand under the center of the compute book to support it while sliding it into the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 309 Fan-pack Handle Step 6. Rotate the cam handle all the way up and push it into the server until it locks in place. Step 7. Reconnect the power cord and any cables that you removed. Step 8. Turn on the peripheral devices and the server. Removing a 750-watt -48 volt to -60 volt dc power supply This topic provides instructions about how to remove a 750-watt -48 volt to -60 volt dc power supply.
Page 310 Step 5. Press and hold the orange release tab to the left. Grasp the power supply handle and pull the power supply out of the server. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 311 750-watt -48 V to -60 V dc power source. • Lenovo service technicians are not certified or authorized to install or remove the 750-watt -48 V to -60 V dc power cable. You are responsible for ensuring that only a trained service technician install or remove the -48 V to -60 V dc power cable.
Page 312 The device also might have more than one connection to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 313 Statement 31: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. Connect all power cords to a properly wired and grounded power source. Connect to properly wired power sources any equipment that will be attached to this product.
Page 314 4. Facing the rear of the server, insert the power supply spacer into the left side of the power-supply bay (against the bay wall) against the wall on the left side of the power supply bay, if you removed it. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 315 Spacer Spacer release tab Filler panel 750-watt ac power supply Power supply release tab 5. Slide the power supply spacer into the bay until it snaps into place on the tabs that are on the side of the bay. 6. Grasp the handle on the rear of the power supply and slide the power supply forward into the power- supply bay until it clicks.
Page 316 Remove all of the components from the rear of the server. Step 5. (Optional) Install the lower shipping bracket that comes with the System x3850 X6 and x3950 X6 Rack Installation Kit or with the replacement midplane to help support the shuttle while removing and replacing the midplane.
Page 317 Step 8. Lift the midplane all the way up (off of the alignment pins on the shuttle) and remove the midplane from the shuttle. Shuttle Alignment pins Alignment pins Midplane assembly If you are instructed to return the midplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 318 Vital Product Data (VPD) using the Advanced Settings Utility (ASU) program. For more information about using ASU and additional command options, see “Advanced Settings Utility program” on page 140. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 319 Update component part number in customer records and service offering support information The component part number is the first seven characters following the “11S” of the 11S barcode. In the following example, the component part number is shown in bold: 11S12X4567YJ1105A34567 Update component part number VPD Use the following ASU command to update the component VPD:...
Page 320 • For the 8U server configuration, do the following: 1. Press the blue buttons on the interior wall of the bottom node shuttle to release the shuttle cam handles (do not rotate the handles down). System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 321 2. Press the blue buttons on the interior wall of the top node shuttle to release the shuttle cam handles and rotate the handles all the way down. 3. Now rotate the cam handles on the bottom node shuttle all the way down. Chapter 6 Removing and replacing components...
Page 322 Alignment pins Alignment pins Midplane assembly If you are instructed to return the shuttle, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 323 Replacing the shuttle Use this information for instructions on how to replace the chassis shuttle. To replace the chassis shuttle, complete the following steps: Note: This procedure is for both the 4U (4-socket) and 8U (8-socket) server configurations. Step 1. Reinstall the midplane.
Page 324 IBM to Lenovo server upgrade procedure This topic describes how to perform the IBM to Lenovo (ITL) upgrade of an IBM System x3850 X6 and x3950 X6 Type 3837 server to a Lenovo System x3850 X6 and x3950 X6 Type 6241 server.
Page 325 IBM server before the service technician can perform the upgrade. 3. If any Features on Demand (FoD) options or features are being used in the IBM server, the customer must complete the following steps to manually transfer or request new FoD keys for use in the Lenovo server: a.
Page 326 4. Record (take a photograph of the barcode label or write down the barcode number) the 11S serial number for each Lenovo standard I/O book that comes with the ITL kit. This is required to update the customer entitlement and service offering support.
Page 327 To backup the VPD data for the IBM server: – To save the VPD information for an IBM System x3850 X6 4–socket system, complete the following steps. Save the files in secure location, as the values they contain will need to be re- entered after installing the new Lenovo standard I/O book.
Page 328 Perform the ITL upgrade Attention: Installation of the ITL kit must be performed by a Lenovo-approved service technician. To upgrade an IBM server to a Lenovo server, the service technician must complete the following steps: Step 1. Mark and disconnect all cables from the IBM standard I/O books.
Page 329 IBM standard I/O book, originally installed in the server, to the new Lenovo standard I/O book, that comes with the ITL kit (see “Replacing the standard I/ O book” on page 227 for instructions).
Page 330 Step 3. Install the Lenovo standard I/O book in the system (see “Replacing the standard I/O book” on page 227 for instructions). Notes: • Make sure that all of the feet (mounted on bottom side standard I/O book) engage the slots in the mechanical assembly.
Page 331 • Check the fan cable of the standard I/O book and make sure that it is properly seated in the channel slot. Step 4. Make sure that the Lenovo firmware is updated to the latest level (see “Updating the firmware ” on page 119 for information). Step 5.
Page 332 I/O books in the system. To modify and restore the saved IBM vital product data (VPD) to the Lenovo server, create and run batch files using the Lenovo Advanced Settings Utility (ASU) as described in the following tasks.
Page 333 – <IMM_userid> is the IMM user name – <IMM_password> is the IMM password h. Add a command line to the batch file for the Lenovo server UUID, following the form: asu64 set SYSTEM_PROD_DATA.SysInfoUUID <uuid> --host <IMM_IP> --user <IMM_ userid> --password <IMM_password>...
Page 334 – The component part number is the first six characters following the “11S” of the 11S barcode. In the following example, the part number is shown in bold: 11S12X4567YJ1105A34567 k. Add a command line to the batch file for each Lenovo server component part number, following the form: asu64 set VPD.CompVPD_PartNumber.# “<p/n>[sp][sp][sp][sp][sp]” --host <IMM_IP>...
Page 335 Note: The Lenovo server component FRU part numbers remain unchanged: they are the same FRU numbers that were used in the IBM server. m. Add a command line to the batch file for each Lenovo server component FRU part number, following the form: asu64 set VPD.CompVPD_FRUNumber.# “<fru_number>[sp][sp][sp][sp][sp]”...
Page 336 11S barcode). In the following example, the serial number prefix is shown in bold: 11S12X4567YJ1105A34567 q. Add a command line to the batch file for each Lenovo server component serial number prefix, following the form: asu64 set VPD.CompVPD_PrefixSerialNumber.# <prefix_s/n>--host <IMM_IP> --user <IMM_userid>...
Page 337 – The Lenovo System x3950 X6 8-socket system requires separate batch files for each node. – To create a VPD batch file for node 1 of a Lenovo System x3950 X6 8-socket system: 1. Open a new <serial>_Node1_system.bat file (where <serial> is the serial number of the standard I/O book in node 1, allowing each batch file to be identified).
Page 338 • <IMM_userid> is the IMM user name • <IMM_password> is the IMM password h. Add a command line to the batch file for the Lenovo server system node 1 UUID, following the form: asu64 set SYSTEM_PROD_DATA.SysInfoUUID <node1_uuid> --host <IMM_IP> --user <IMM_userid>...
Page 339 Note: The Lenovo server component FRU part numbers remain unchanged: they are the same FRU numbers that were used in the IBM server. m. Add a command line to the batch file for each Lenovo server component FRU part number, following the form: asu64 set VPD.CompVPD_FRUNumber.# “<fru_number>[sp][sp][sp][sp][sp]”...
Page 340 • The serial number is the last six characters of the 11S barcode. In the following example, the serial number is shown in bold: 11S12X4567YJ1105A34567 o. Add a command line to the batch file for each Lenovo server component serial number, following the form: asu64 set VPD.CompVPD_SerialNumber.# <s/n> --host <IMM_IP> --user <IMM_ userid>...
Page 341 336. 3. Save and close the file. – To create a VPD batch file for node 2 of a Lenovo System x3950 X6 8-socket system: 1. Open a new <serial>_Node2_system.bat file (where <serial> is the serial number of the standard I/O book in node 2, allowing each batch file to be identified).
Page 342 3837FT4, the new Lenovo server machine type and model number would be 6241FT4. d. Add a command line to the batch file for the Lenovo server machine type and model created in the previous step (this model number varies based on the original IBM server model number), following the form: asu64 set SYSTEM_PROD_DATA.SysInfoProdName <Lenovo_machine_type_model>...
Page 343 • <IMM_userid> is the IMM user name • <IMM_password> is the IMM password h. Add a command line to the batch file for the Lenovo server system node 2 UUID, following the form: asu64 set SYSTEM_PROD_DATA.SysInfoUUID <node2_uuid> --host <IMM_IP> --user <IMM_userid>...
Page 344 Note: The Lenovo server component FRU part numbers remain unchanged: they are the same FRU numbers that were used in the IBM server. m. Add a command line to the batch file for each Lenovo server component FRU part number, following the form: asu64 set VPD.CompVPD_FRUNumber.# “<fru_number>[sp][sp][sp][sp][sp]”...
Page 345 • The serial number is the last six characters of the 11S barcode. In the following example, the serial number is shown in bold: 11S12X4567YJ1105A34567 o. Add a command line to the batch file for each Lenovo server component serial number, following the form: asu64 set VPD.CompVPD_SerialNumber.# <s/n> --host <IMM_IP> --user <IMM_ userid>...
Page 346 Step 7. Replace IBM server labelling with Lenovo labelling. Replace the IBM right EIA server bezel with the Lenovo right EIA server bezel that comes with the ITL kit. Transfer any customer labels on the IBM bezel to the Lenovo bezel.
Page 347 1. Pull the IBM right EIA bezel forward; then, remove the bezel from the server. 2. Position the secure the Lenovo right EIA bezel on the server; then, press it fully into place. Replace the IBM system labels with Lenovo system labels.
Page 348 2. Enter the serial number that is shown on the IBM agency label on the Lenovo agency label that comes with the ITL kit; then, attach the new Lenovo agency label to the top of the server chassis, as close as possible to the original IBM agency label.
Page 349 • The original IBM server Machine Type and serial number. • The upgraded Lenovo server Machine Type and serial number. • Include a photograph of the 11S barcode or type the serial number for each Lenovo standard I/O book that was installed.
Page 350 IBM to Lenovo server upgrade batch file examples This topic provides examples of the VPD batch files used to upgrade an IBM System x3850 X6 and x3950 X6 Type 3837 server to a Lenovo System x3850 X6 and x3950 X6 Type 6241 server.
Page 351 Lenovo server component FRU part numbers require double quotes and a total of 12 characters including insertion of 5 blanks asu64 set VPD.CompVPD_FRUNumber.1 "00D0051 " --host 192.168.70.125 --user USERID --password PASSW0RD asu64 set VPD.CompVPD_FRUNumber.3 "00FG825 " --host 192.168.70.125 --user USERID --password PASSW0RD asu64 set VPD.CompVPD_FRUNumber.4 "00D0464...
Page 352 Lenovo server serial number requires a total of 7 characters with no double quotes asu64 set SYSTEM_PROD_DATA.SysInfoSerialNum KQ7CFR3 --host 192.168.70.125 --user USERID --password PASSW0RD rem Lenovo server UUID requires a total of 16 characters entered in hexadecimal with no double quotes (Note: 8-Socket Node 1 and Node 2 have different UUID's) asu64 set SYSTEM_PROD_DATA.SysInfoUUID 5CCEDA3465F436E8ADFA6EAE8B4B77BB --host 192.168.70.125 --user USERID...
Page 353: Appendix A. Lcd Display Panel Messages
IMM: READY IMM is done Normal. No action is loading. required. Power Fault XXh A system power Immediately 1. Identify the FRU fault has occurred. associated with the VRD. 2. Check the IMM log. © Copyright Lenovo 2014, 2019...
Page 354 2. Flash the UEFI firmware. 3. Clear CMOS. UEFI: MEM INIT MRC is running. After 2 minutes 1. Inspect the memory in the compute books. 2. Check the IMM log. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 355 Table 63. LCD display panel messages (continued) Amount of time before the system timeout if no Message Description activity Action UEFI: DXE INIT DXE is running. After 2 minutes 1. Restart the server. 2. Flash the UEFI firmware. 3. Clear CMOS. UEFI: PECI INIT The PECI data is After 2 minutes...
Page 356 After 15 minutes of no 1. Disconnect the kernel. activity or 10 IMM reboot power from the cycles server. 2. Perform a web or inband flash of the IMM firmware using TFTP burn. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 357 Table 63. LCD display panel messages (continued) Amount of time before the system timeout if no Message Description activity Action IMM: THERMAL IMM is loading the After 15 minutes of no 1. Disconnect the kernel. activity or 10 IMM reboot power from the cycles server.
Page 358 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 359: Appendix B. Dsa Diagnostic Test Results
• 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-002-000 : BRCM:TestEEPROM Test Passed The test passed. Recoverable Severity Event © Copyright Lenovo 2014, 2019...
Page 360 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 361 – Lenovo Support website – Latest level of DSA • 405-006-000 : BRCM:TestLoopbackPhysical Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-007-000 : BRCM:TestLEDs Test Passed The test passed.
Page 362 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-804-000 : BRCM:TestInterrupt Test Aborted The interrupt test was canceled. Recoverable Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 363 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-805-000 : BRCM:TestLoopbackMAC Test Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 364 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-902-000 : BRCM:TestEEPROM Test Failed A failure was detected while testing non-volatile RAM. Recoverable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 365 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory.
Page 366 • 405-906-000 : BRCM:TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 367: Dsa Brocade Test Results
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs.
Page 368 • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 369 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-005-000 : Brocade:SerdesEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 370 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-803-000 : Brocade:PCILoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 371 Related links – Lenovo Support website – Latest level of DSA • 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-805-000 : Brocade:SerdesEthLoopbackTest Aborted The test was canceled.
Page 372 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-902-000 : Brocade:SerdesLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 373 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-903-000 : Brocade:PCILoopbackTest Failed A failure was detected during the Loopback test.
Page 374 Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 375: Dsa Checkpoint Panel Test Results
4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA DSA checkpoint panel test results The following messages are generated when you run the checkpoint panel test. Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test.
Page 376: Dsa Cpu Stress Test Results
The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 377 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 089-802-000 : CPU Stress Test Aborted CPU Stress Test Aborted. System resource unavailability error.
Page 378 Related links – Lenovo Support website – Latest level of DSA • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 379: Dsa Emulex Adapter Test Results
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA Emulex adapter test results The following messages are generated when you run the Emulex adapter test.
Page 380 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-802-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Aborted Verification of status LEDs was canceled. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 381 Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-900-000 : ELXUCNA: NIC MAC LoopBackTest Failed A failure was detected during the loopback test at the MAC layer. Recoverable Severity...
Page 382: Dsa Exa Port Ping Test Results
The following messages can result when you run the DSA EXA port ping test. • 401-000-000 : EXA Port Ping Test Passed EXA Port Ping Test Passed. Recoverable Severity Event Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 383 Related links – Lenovo Support website – Latest level of DSA • 401-801-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Unable to get device base address. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 384: Dsa Hard Drive Test Results
Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 217-800-000 : HDD Test Aborted HDD Test Aborted. The test was canceled. Recoverable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 385: Dsa Intel Network Test Results
3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure.
Page 386 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-003-000 : IANet:Interrupts Test Passed The test passed. Recoverable Severity System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 387 Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...
Page 388 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-900-000 : IANet:Registers Test Failed A failure was detected during the Registers test. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 389 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 406-901-000 : IANet:EEPROM Test Failed A failure was detected during the EEPROM test.
Page 390 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 406-904-000 : IANet:Loopback Test Failed A failure was detected during the Loopback test. Recoverable Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 391: Dsa Lsi Hard Drive Test Results
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA LSI hard drive test results The following messages are generated when you run the LSI hard drive test.
Page 392: Dsa Mellanox Adapter Test Results
The following messages can result when you run the DSA Mellanox adapter test. • 408-000-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 393 • 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable...
Page 394: Dsa Memory Isolation Test Results
Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 395 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 396 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-811-001 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 397 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-811-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".
Page 398 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 399 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-812-002 : Standalone Memory Test Aborted Memory test is not supported for this system.
Page 400 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-002 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 401 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-003 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU.
Page 402 Lenovo Support website – Latest level of DSA • 201-814-002 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 403 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU.
Page 404 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 405 – Lenovo Support website – Latest level of DSA • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
Page 406 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-816-003 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Recoverable Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 407 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-818-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".
Page 408 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 409 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-819-000 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory.
Page 410 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-820-000 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 411 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-820-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes.
Page 412 – Latest level of DSA • 201-821-000 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 413 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers.
Page 414 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 415 – Lenovo Support website – Latest level of DSA • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
Page 416 Latest level of DSA • 201-824-001 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test. Recoverable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 417 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-824-002 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test.
Page 418 Latest level of DSA • 201-826-001 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 419 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-826-002 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
Page 420 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 421 – Lenovo Support website – Latest level of DSA • 201-827-002 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 422 – Lenovo Support website – Latest level of DSA • 201-844-002 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 423 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers.
Page 424 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 425 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers.
Page 426 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-859-003 : Standalone Memory Test Aborted INVALID XSECSRAT type. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 427 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-860-000 : Standalone Memory Test Aborted No OEM0 type 1 found.
Page 428 Related links – Lenovo Support website – Latest level of DSA • 201-860-003 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 429 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-861-000 : Standalone Memory Test Aborted No SRAT type 1 found.
Page 430 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 431 – Lenovo Support website – Latest level of DSA • 201-862-000 : Standalone Memory Test Aborted No OEM1 structure found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
Page 432 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-000 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 433 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure.
Page 434 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 435 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1.
Page 436 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-865-001 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 437 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-865-002 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure.
Page 438 Related links – Lenovo Support website – Latest level of DSA • 201-866-001 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 439 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-866-002 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function.
Page 440 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 441 – Lenovo Support website – Latest level of DSA • 201-867-002 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
Page 442 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-868-002 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Recoverable Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 443 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small.
Page 444 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 445 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function.
Page 446 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-870-003 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 447 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-000 : Standalone Memory Test Aborted Data Mis-compare encountered.
Page 448 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-003 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 449 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-877-000 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
Page 450 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 451 – Lenovo Support website – Latest level of DSA • 201-878-000 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 452 Lenovo Support website – Latest level of DSA • 201-885-000 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 453 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache.
Page 454 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 455 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes.
Page 456 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 457 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 458 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 201-901-002 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 459: Dsa Memory Stress Test Results
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 201-901-003 : Standalone Memory Test Failed Memory Diagnostics Test Failed.
Page 460: Test Results For The Dsa Memory Stress Test
– Lenovo Support website – Latest level of DSA • 202-802-000 : MemStr Test Aborted Memory size is insufficient to run the test. At least 1 GB is required. Recoverable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 461 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 202-803-000 : MemStr Test Aborted User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 462: Dsa Nvidia Gpu Test Results
The following messages can result when you run the DSA Nvidia GPU test. • 409-000-000 : NVIDIA User Diagnostic Test Passed NVIDIA User Diagnostic test passed. Recoverable Severity Event Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 463 Related links – Lenovo Support website – Latest level of DSA • 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...
Page 464 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 465 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 466 Lenovo Support website – Latest level of DSA • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 467 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed Nvidia GPU Matrix Test Failed.
Page 468: Dsa Optical Drive Test Results
Optical Drive Test Aborted. Unable to communicate with driver. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Make sure that the DSA Diagnostic code is at the latest level. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 469 DSA Diagnostic Event Log within the Firmware/VPD section for this component. 6. Run the test again. Related links – Lenovo Support website – Latest level of DSA • 215-802-000 : Optical Drive Test Aborted Optical Drive Test Aborted. A read error was encountered.
Page 470 User Response Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 471 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-902-000 : Optical Drive Test Failed Optical Drive Test Failed. Read miscompare.
Page 472: Dsa System Management Test Results
Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 473 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-802-001 : IMM I2C Test Aborted Test cannot be completed for unknown reason. Recoverable Severity Warning...
Page 474 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 475 Related links – Lenovo Support website – Latest level of DSA • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
Page 476 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 477 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-813-001 : IMM I2C Test Aborted Cannot return number of requested data bytes.
Page 478 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-817-001 : IMM I2C Test Aborted Command response could not be provided. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 479 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-818-001 : IMM I2C Test Aborted Cannot execute duplicated request.
Page 480 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-822-001 : IMM I2C Test Aborted Destination unavailable. Recoverable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 481 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-823-001 : IMM I2C Test Aborted Cannot execute command.
Page 482 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-903-001 : IMM I2C Test Failed System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 483 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-905-001 : IMM I2C Test Failed IMM Indicates failure in the 9545A bus (BUS 4).
Page 484: Dsa Tape Drive Test Results
Related links – Lenovo Support website – Latest level of DSA • 264-901-000 : Tape Test Failed An error was found in the tape alert log. Recoverable Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 485 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-902-000 : Tape Test Failed Tape Test Failed. Media is not detected.
Page 486 Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-905-000 : Tape Test Failed Tape Test Failed. Software error: invalid request. Recoverable Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 487 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-906-000 : Tape Test Failed Tape Test Failed. Unrecognized error.
Page 488 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – Lenovo Support website – Latest level of DSA System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 489: Appendix C. Integrated Management Module Ii (Imm2) Error Messages
The SNMP trap ID that is found in the SNMP alert management information base (MIB). Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.This documentation includes references to IBM web...
Page 490: List Of Imm Events
After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support.This list includes error codes and messages that might not apply to this machine type and model.
Page 491 Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. The specified user has changed the Ethernet data rate of the Integrated Management Module external network interface to the specified value.
Page 492 • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. The specified user has enabled or disabled the Ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info Serviceable Automatically notify support Alert Category none System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 493 SNMP Trap ID CIM Information Prefix: IMM ID: 0007 User Response Information only; no action is required. • 40000008-00000000 : Hostname set to [arg1] by user [arg2]. The specified user has changed the Integrated Management Module host name. May also be shown as 4000000800000000 or 0x4000000800000000 Severity Info Serviceable...
Page 494 • 4000000c-00000000 : OS Watchdog response [arg1] by [arg2] . The OS Watchdog timer has been enabled or disabled by a user. May also be shown as 4000000c00000000 or 0x4000000c00000000 Severity Info Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 495 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0012 User Response Information only; no action is required. • 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned. A DHCP server has failed to assign an IP address to the IMM. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning...
Page 496 A user has exceeded the maximum allowed number of unsuccessful login attempts from the command- line interface and has been prevented from logging in for the lockout period. May also be shown as 4000001100000000 or 0x4000001100000000 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 497 Severity Warning Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0017 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
Page 498 SNMP Trap ID CIM Information Prefix: IMM ID: 0021 User Response Information only; no action is required. • 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] . System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 499 The DHCP server has assigned an IMM IP address and configuration. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. •...
Page 500 May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 501 • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. The specified user has restored the Integrated Management Module (IMM) configuration from a previously saved configuration file. Some configuration settings might require that the IMM be restarted before they take effect.
Page 502 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 503 Related links – Updating the firmware – IBM Flex System and IBM PureFlex Firmware Updates Best Practices • 4000001f-00000000 : Please ensure that the Management Controller [arg1] is flashed with the correct firmware. The Management Controller is unable to match its firmware to the server. The server does not support the installed IMM firmware version.
Page 504 • 40000023-00000000 : Flash of [arg1] from [arg2] succeeded for user [arg3] . The specified firmware update has been completed. May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 505 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0035 User Response Information only; no action is required. • 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3]. The specified firmware has not been updated. May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info...
Page 506 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • 40000028-00000000 : Management Controller Test Alert Generated by [arg1]. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 507 The Integrated Management Module has sent a test message to help verify connectivity. May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0040 User Response Information only;...
Page 508 • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user. May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Automatically notify support Alert Category none System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 509 SNMP Trap ID CIM Information Prefix: IMM ID: 0044 User Response Information only; no action is required. • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user. May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable...
Page 510 The specified user has enabled IPv6 static address assignment on the Integrated Management Module. May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 511 CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. The specified user has enabled DHCPv6 on the Integrated Management Module. May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable...
Page 512 IPv6 stateless address auto-configuration has been disabled on the Integrated Management Module by the specified user. May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 513 CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3], Pref=[arg4] . The IPv6 link-local address is active. May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 514 The DHCPv6 server has failed to assign an IP address to a management controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 515 CIM Information Prefix: IMM ID: 0059 User Response Complete the following steps until the problem is solved: 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the IMM.
Page 516 The specified user has changed the HTTPS port number. New HTTPS (secure web) connections must use the new port number. May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 517 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0064 User Response Information only; no action is required. • 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. The specified user has changed the CIM HTTP port number. May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info...
Page 518 • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number. May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 519 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0069 User Response Information only; no action is required. • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number. May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info...
Page 520 • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . The specified user has disabled the SNMPv1 or SNMPv3 agent. May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 521 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string. May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info...
Page 522 • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust= [arg4], Timezone=[arg5]. The specified user has changed the date and time in the Integrated Management Module. May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 523 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0079 User Response Information only; no action is required. • 40000050-00000000 : Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7]. A user configured the Location setting.
Page 524 Information only; no action is required. • 40000054-00000000 : Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action. May also be shown as 4000005400000000 or 0x4000005400000000 Severity Info System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 525 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0084 User Response Information only; no action is required. • 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost1= [arg3]:[arg4], NTPServerHost2=[arg5]:[arg6], NTPServerHost3=[arg7]:[arg8], NTPServerHost4= [arg9]:[arg10], NTPUpdateFrequency=[arg11]. A user configured the Date and Time synchronize settings.
Page 526 User Response Information only; no action is required. • 40000059-00000000 : LAN over USB [arg1] by user [arg2]. A user configured USB-LAN. May also be shown as 4000005900000000 or 0x4000005900000000 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 527 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0089 User Response Information only; no action is required. • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB- LAN port=[arg3].
Page 528 Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. The specified user has enabled or disabled the Secure Shell (SSH) service. May also be shown as 4000005e00000000 or 0x4000005e00000000 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 529 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0094 User Response Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts. May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info...
Page 530 SNMP Trap ID CIM Information Prefix: IMM ID: 0098 User Response Information only; no action is required. • 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 531 MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters= [arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy. May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only;...
Page 532 A user account role assigned. May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0103 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 533 Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned. May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0104 User Response Information only;...
Page 534 User removed an SSH Client key. May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 535 Information only; no action is required. • 4000006d-00000000 : Management Controller [arg1]: Configuration saved to a file by user [arg2]. A user saved a Management Controller configuration to a file. May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 536 [arg3]. The power capping level has been changed. May also be shown as 4000007100000000 or 0x4000007100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 537 Prefix: IMM ID: 0113 User Response Information only; no action is required. • 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts. The minimum power cap value has been changed. May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable...
Page 538 • 40000076-00000000 : The new minimum power cap value exceeded the power cap value. The new minimum power cap value has exceeded the power cap value. May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable Automatically notify support Alert Category System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 539 Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0118 User Response User may need to adjust the power cap value to be greater or equal to the minimum power cap. • 40000077-00000000 : Power capping was activated by user [arg1]. The power capping control has been enabled.
Page 540 • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user. May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable Automatically notify support Alert Category none System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 541 SNMP Trap ID CIM Information Prefix: IMM ID: 0123 User Response Information only; no action is required. • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user. May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable...
Page 542 • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started. May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 543 CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested. May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 544 FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware between nodes has been detected. May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable Automatically notify support Alert Category System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 545 System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0133 User Response Attempt to update the FPGA firmware to the same level on all nodes. Related links – Updating the firmware – IBM Flex System and IBM PureFlex Firmware Updates Best Practices •...
Page 546 2. After 45 seconds, reconnect the server to the power source and turn on the server. 3. Retry the operation • 4000008a-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 547 Restoration of the configuration of the specified management controller from a file by the specified user has failed to start. May also be shown as 4000008a00000000 or 0x4000008a00000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0138 User Response...
Page 548 • 4000008e-00000000 : Device [arg1] VPD is not valid. The VPD for a device is invalid May also be shown as 4000008e00000000 or 0x4000008e00000000 Severity Warning Serviceable Automatically notify support Alert Category System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 549 System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0142 User Response The device with invalid VPD data should be replaced. • 4000008f-00000000 : The bare metal connection process has been started. Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info...
Page 550 • 40000093-00000000 : TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup= [arg2] . A user configured the TKLM device group. May also be shown as 4000009300000000 or 0x4000009300000000 Severity Info Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 551 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0147 User Response Information only; no action is required. • 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self- signed certificate for the TKLM client. User generated a new encryption key pair and installed a self-signed certificate for the TKLM client.
Page 552 Information only; no action is required. • 40000098-00000000 : The UEFI Definitions have been changed. UEFI Definitions change has been detected. May also be shown as 4000009800000000 or 0x4000009800000000 Severity Info Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 553 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0152 User Response Information only; no action is required. • 40000099-00000000 : Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address [arg3]. A user was not able to log in to a Management Controller from IPMI May also be shown as 4000009900000000 or 0x4000009900000000 Severity Info...
Page 554 • 4000009d-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. A user logged off of a Management Controller. May also be shown as 4000009d00000000 or 0x4000009d00000000 Severity Info Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 555 Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0157 User Response Information only; no action is required. • 4000009e-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. A user has been logged off of a Management Controller. May also be shown as 4000009e00000000 or 0x4000009e00000000 Severity Info...
Page 556 • 400000a2-00000000 : User [arg1] has [arg2] file [arg3] from [arg4]. User has mounted/unmounted file from URL or server. May also be shown as 400000a200000000 or 0x400000a200000000 Severity Info Serviceable Automatically notify support Alert Category System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 557 System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0162 User Response Information only; no action is required. • 400000a3-00000000 : User [arg1] has set the SMTP Server reverse-path to [arg2]. User set SMTP Server reverse-path address. May also be shown as 400000a300000000 or 0x400000a300000000 Severity Info Serviceable...
Page 558 • 400000a7-00000000 : The server is restarted by chassis control command. Server is restarted by chassis control command. May also be shown as 400000a700000000 or 0x400000a700000000 Severity Info Serviceable Automatically notify support Alert Category System - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 559 SNMP Trap ID CIM Information Prefix: IMM ID: 0167 User Response Information only; no action is required. • 400000a8-00000000 : The server was reset via pushbutton. Server was reset via pushbutton. May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info Serviceable Automatically notify support...
Page 560 Server was automatically powered on because the power restore policy is set to always restore. May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 561 SNMP Trap ID CIM Information Prefix: IMM ID: 0172 User Response Information only; no action is required. • 400000ad-00000000 : The server was automatically powered on because the power restore policy is set to restore previous power state.. Server was automatically powered on because the power restore policy is set to restore previous power state.
Page 562 Server was powered up via Real Time Clock (scheduled power on). May also be shown as 400000b100000000 or 0x400000b100000000 Severity Info Serviceable Automatically notify support Alert Category System - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 563 SNMP Trap ID CIM Information Prefix: IMM ID: 0177 User Response Information only; no action is required. • 400000b2-00000000 : The server was powered off for an unknown reason. Server was powered off for an unknown reason. May also be shown as 400000b200000000 or 0x400000b200000000 Severity Info Serviceable...
Page 564 Server stayed powered off because the power restore policy is set to always restore. May also be shown as 400000b600000000 or 0x400000b600000000 Severity Info Serviceable Automatically notify support Alert Category System - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 565 SNMP Trap ID CIM Information Prefix: IMM ID: 0182 User Response Information only; no action is required. • 400000b7-00000000 : The server stayed powered off because the power restore policy is set to restore previous power state.. Server stayed powered off because the power restore policy is set to restore previous power state. May also be shown as 400000b700000000 or 0x400000b700000000 Severity Info...
Page 566 • 400000bb-00000000 : Management Controller [arg1] reset was initiated by PRESET. Management Controller reset was initiated by PRESET. May also be shown as 400000bb00000000 or 0x400000bb00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 567 CIM Information Prefix: IMM ID: 0187 User Response Information only; no action is required. • 400000bc-00000000 : Management Controller [arg1] reset was initiated by CMM. Management Controller reset was initiated by CMM. May also be shown as 400000bc00000000 or 0x400000bc00000000 Severity Info Serviceable...
Page 568 Inventory data collecting and processing complete. May also be shown as 400000c000000000 or 0x400000c000000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0192 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 569 User Response Information only; no action is required. • 80010002-2801ffff : Numeric sensor SysBrd VBAT going low (lower non-critical) has asserted. The CMOS battery voltage has dropped below its specified threshold. May also be shown as 800100022801ffff or 0x800100022801ffff Severity Warning Serviceable Automatically notify support...
Page 570 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related links – Removing a hot-swap fan assembly • 80010204-1d02ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 571 IMM has detected the speed of Fan 2A or Fan 2B has gone low. May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1.
Page 572 • 80010204-1d06ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. IMM has detected the speed of Fan 6A or Fan 6B has gone low. May also be shown as 800102041d06ffff or 0x800102041d06ffff System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 573 Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related links –...
Page 574 • 80010204-1d0affff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. IMM has detected the speed of Fan 10A or Fan 10B has gone low. May also be shown as 800102041d0affff or 0x800102041d0affff Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 575 Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related links – Removing a hot-swap fan assembly •...
Page 576 3. Make sure that the room temperature is within operating specifications. Related links – Server features and specifications • 80010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 577 The PCH temperature sensor has risen above its upper critical threshold. A soft shutdown will be attempted. May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1.
Page 578 The PCH temperature sensor has risen above its threshold. A hard shutdown has occurred. May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 579 User Response 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. 3.
Page 580 Intallation and Service Guide for the eXFlash IPMI Proxy Service that came with your eXFlash DIMM. • 8003010e-2581ffff : Sensor [SensorElementName] has asserted. IMM has reported that the memory size has changed. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 581 May also be shown as 8003010e2581ffff or 0x8003010e2581ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
Page 582 IMM predicted Fan 2 needs to be replaced to prevent a cooling failure. May also be shown as 800401041d02ffff or 0x800401041d02ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 583 CIM Information Prefix: PLAT ID: 0510 User Response Replace fan as soon as possible. Related links – Removing a hot-swap fan assembly – Replacing a hot-swap fan assembly • 80040104-1d03ffff : Sensor [SensorElementName] is asserting predictive failure. IMM predicted Fan 3 needs to be replaced to prevent a cooling failure. May also be shown as 800401041d03ffff or 0x800401041d03ffff Severity Warning...
Page 584 User Response Replace fan as soon as possible. Related links – Removing a hot-swap fan assembly – Replacing a hot-swap fan assembly • 80040104-1d07ffff : Sensor [SensorElementName] is asserting predictive failure. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 585 IMM predicted Fan 7 needs to be replaced to prevent a cooling failure. May also be shown as 800401041d07ffff or 0x800401041d07ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0510 User Response Replace fan as soon as possible.
Page 586 This message is for the use case when an implementation has detected a Sensor transition to the normal state. May also be shown as 8007000d2582ffff or 0x8007000d2582ffff Severity Info Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 587 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0518 User Response RAID Vol State : • 80070101-0301ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. A non-critical Overtemp has been reported for the Compute Book 1. May also be shown as 800701010301ffff or 0x800701010301ffff Severity Warning...
Page 588 • 80070101-0304ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. A non-critical Overtemp has been reported for the Compute Book 4. May also be shown as 800701010304ffff or 0x800701010304ffff Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 589 Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the Compute Book are not obstructed. 3.
Page 590 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. Related links – Server features and specifications System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 591 • 80070101-0b04ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. PCI 4 temperature has risen above the critical level, causing a hard shutdown of the node. May also be shown as 800701010b04ffff or 0x800701010b04ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID...
Page 592 The ML2 Card has reported a non-critical Over temperature condition. May also be shown as 800701012c01ffff or 0x800701012c01ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 593 CIM Information Prefix: PLAT ID: 0520 User Response Complete the following steps until the problem is solved: 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed.
Page 594 • 80070107-0304ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. The Compute Book 4 has been removed from the system May also be shown as 800701070304ffff or 0x800701070304ffff Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 595 Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; no action is required. Related links – Replacing a compute book – Removing a compute book • 80070107-2583ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 596 This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. May also be shown as 8007010d2582ffff or 0x8007010d2582ffff Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 597 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response RAID Vol State : • 8007010d-2b810001 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 1 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810001 or 0x8007010d2b810001 Severity...
Page 598 May also be shown as 8007010d2b810004 or 0x8007010d2b810004 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 599 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b810005 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 5 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810005 or 0x8007010d2b810005 Severity...
Page 600 Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 601 • 8007010d-2b810009 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 9 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810009 or 0x8007010d2b810009 Severity Warning Serviceable...
Page 602 • 8007010d-2b81000d : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 13 in Compute Book 1 has less than 1% write warranty remaining System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 603 May also be shown as 8007010d2b81000d or 0x8007010d2b81000d Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links –...
Page 604 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 17 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810011 or 0x8007010d2b810011 Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 605 Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b810012 : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 606 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 21 in Compute Book 1 has less than 1% write warranty remaining May also be shown as 8007010d2b810015 or 0x8007010d2b810015 Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 607 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b810016 : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 608 The eXFlash IPMI Proxy Service has indicated Compute Book 1 contains an eXFlash DIMM with less than 1% write warranty remaining May also be shown as 8007010d2b81ffff or 0x8007010d2b81ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 609 CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b820001 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 1 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820001 or 0x8007010d2b820001 Severity...
Page 610 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 611 Related links – eXFlash DIMMs • 8007010d-2b820005 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 5 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820005 or 0x8007010d2b820005 Severity Warning Serviceable...
Page 612 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b820009 : Sensor [SensorElementName] has transitioned from normal to non-critical state. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 613 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 9 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820009 or 0x8007010d2b820009 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520...
Page 614 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 13 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b82000d or 0x8007010d2b82000d System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 615 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b82000e : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 616 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 17 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820011 or 0x8007010d2b820011 Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 617 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b820012 : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 618 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 21 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820015 or 0x8007010d2b820015 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 619 SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b820016 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 22 in Compute Book 2 has less than 1% write warranty remaining May also be shown as 8007010d2b820016 or 0x8007010d2b820016...
Page 620 1% write warranty remaining May also be shown as 8007010d2b82ffff or 0x8007010d2b82ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 621 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b830001 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 1 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830001 or 0x8007010d2b830001 Severity...
Page 622 Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 623 • 8007010d-2b830005 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 5 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830005 or 0x8007010d2b830005 Severity Warning Serviceable...
Page 624 • 8007010d-2b830009 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 9 in Compute Book 3 has less than 1% write warranty remaining System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 625 May also be shown as 8007010d2b830009 or 0x8007010d2b830009 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links –...
Page 626 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 13 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b83000d or 0x8007010d2b83000d Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 627 Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b83000e : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 628 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 17 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830011 or 0x8007010d2b830011 Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 629 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b830012 : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 630 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 21 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830015 or 0x8007010d2b830015 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 631 CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b830016 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 22 in Compute Book 3 has less than 1% write warranty remaining May also be shown as 8007010d2b830016 or 0x8007010d2b830016 Severity...
Page 632 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 633 Related links – eXFlash DIMMs • 8007010d-2b840001 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 1 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840001 or 0x8007010d2b840001 Severity Warning Serviceable...
Page 634 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b840005 : Sensor [SensorElementName] has transitioned from normal to non-critical state. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 635 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 5 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840005 or 0x8007010d2b840005 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520...
Page 636 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 9 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840009 or 0x8007010d2b840009 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 637 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b84000a : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 638 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 13 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b84000d or 0x8007010d2b84000d Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 639 Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b84000e : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 640 The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 17 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840011 or 0x8007010d2b840011 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 641 SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b840012 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 18 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840012 or 0x8007010d2b840012...
Page 642 May also be shown as 8007010d2b840015 or 0x8007010d2b840015 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 643 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs • 8007010d-2b840016 : Sensor [SensorElementName] has transitioned from normal to non-critical state. The eXFlash IPMI Proxy Service has indicated eXFlash DIMM 22 in Compute Book 4 has less than 1% write warranty remaining May also be shown as 8007010d2b840016 or 0x8007010d2b840016 Severity...
Page 644 Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Information only; warranty is about to expire but no action is required. Related links – eXFlash DIMMs System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 645 • 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. The GPT (GUID Partition Table) in the disk LUN (Logical Unit Number) is corrupt and may make the data in the LUN inaccessible to the system and prevent boot. May also be shown as 8007010f2201ffff or 0x8007010f2201ffff Severity Warning...
Page 646 3. Make sure that the room temperature is within operating specifications. Related links – Server features and specifications • 80070201-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 647 IMM has detected Compute Book 2 has warmed to a critical temperature. May also be shown as 800702010302ffff or 0x800702010302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1.
Page 648 Prefix: PLAT ID: 0522 User Response Check the IMM event log for which Power Supply had the fault • 80070208-1381ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 649 Power Supply has detected a critical PS Therm fault or PS Invalid CFG fault. May also be shown as 800702081381ffff or 0x800702081381ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response For a PS Therm fault 1.
Page 650 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 651 Related links – Finding the UEFI (POST) error code • 8007020f-2582ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. IMM has reported a critical state where sufficient I/O Resources could not be allocated. May also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity Error Serviceable...
Page 652 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 653 – Finding the UEFI (POST) error code • 8007021b-0303ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. IMM has reported a microprocessor 3 QPI Link Error. May also be shown as 8007021b0303ffff or 0x8007021b0303ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 654 May also be shown as 800702211f01ffff or 0x800702211f01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 655 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links –...
Page 656 May also be shown as 800702212c01ffff or 0x800702212c01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 657 Do not replace a different type of I/O book after the PCIe lane has been assigned. Replace with the same type. • 80070221-2c02ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. A IOBook2 mismatch has been detected. May also be shown as 800702212c02ffff or 0x800702212c02ffff Severity Error...
Page 658 • 80070301-0303ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. IMM has detected that the temperature for microprocessor 3 has transitioned to a non recoverable state. May also be shown as 800703010303ffff or 0x800703010303ffff System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 659 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response Complete the following steps until the problem is solved: 1. Check the IMM event log for any fan or cooling related issues. 2.
Page 660 6. Remove the heatsink on the ML2 card, check to make sure there is good contact between the heatsink and chip, and then reinstall the heatsink. Related links – Server features and specifications – Removing an ML2 (Ethernet) adapter System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 661 – Thermal grease • 8007030d-2582ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. May also be shown as 8007030d2582ffff or 0x8007030d2582ffff Severity Error Serviceable...
Page 662 • 80070607-2583ffff : Sensor [SensorElementName] has transitioned to non-recoverable. How the microprocessor's are installed in the system does not match a supported configuration. May also be shown as 800706072583ffff or 0x800706072583ffff Severity System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 663 Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response Complete the following steps until the problem is solved: [CPU Mismatch, Missing Boot CPU, CPU Type Err] 1. Check the IBM support site for service bulletins or firmware updates that apply to this microprocessor error.
Page 664 • 8007060f-2201ffff : Sensor [SensorElementName] has transitioned to non-recoverable. Trusted Platform Module (TPM) initialization error. May also be shown as 8007060f2201ffff or 0x8007060f2201ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 665 SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 666 2. Make sure that the Compute Book is properly seated. 3. If Compute Book is properly seated, replace the Compute Book. Related links – Replacing a compute book – Removing a compute book System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 667 • 80080025-2b02ffff : Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. IMM has detected the Compute Book 2 has been removed from the system. May also be shown as 800800252b02ffff or 0x800800252b02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information...
Page 668 May also be shown as 800800252c01ffff or 0x800800252c01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0537 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 669 – If the I/O Book was intentionally removed, no action required. – Make sure that the I/O Book is properly seated. – If I/O Book is properly seated, replace the I/O Book Related links – Removing the half-length I/O book –...
Page 670 Informational only; no action required • 80080125-2b04ffff : Device [LogicalDeviceElementName] has been added. IMM has detected the Compute Book 4 has been added to the system. May also be shown as 800801252b04ffff or 0x800801252b04ffff System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 671 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0536 User Response Informational only; no action required • 80080125-2c01ffff : Device [LogicalDeviceElementName] has been added. IMM has detected the I/O Book 1 has been added to the system. May also be shown as 800801252c01ffff or 0x800801252c01ffff Severity Info...
Page 672 Information only; no action is required. • 800b0108-1381ffff : Redundancy Lost for [RedundancySetElementName] has asserted. Power Supply Redundancy has been lost. May also be shown as 800b01081381ffff or 0x800b01081381ffff Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 673 Serviceable Automatically notify support Alert Category Critical - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Power Unit: Check if Power Supply is missing, unplugged. 2. Check the power supply LEDs, see "Power-supply LEDs" 3.
Page 674 – Removing a hot-swap fan assembly • 800b010a-1e84ffff : Redundancy Lost for [RedundancySetElementName] has asserted. Fan Redundancy in Zone 4 has been lost. May also be shown as 800b010a1e84ffff or 0x800b010a1e84ffff Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 675 Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related links – Removing a hot-swap fan assembly •...
Page 676 Redundant for [RedundancySetElementName] has asserted. Power Supply is supplying sufficient power but is no longer in a redundancy state. May also be shown as 800b03081381ffff or 0x800b03081381ffff Severity Warning Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 677 Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0806 User Response 1. Power Unit: Check if Power Supply is missing, unplugged. 2. Check the power supply LEDs, see "Power-supply LEDs" 3.
Page 678 – Removing a 750-watt -48 volt to -60 volt dc power supply – Replacing a 1400-watt or 900-watt hot-swap power supply – Replacing a 750-watt -48 volt to -60 volt dc power supply System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 679 • 800b0509-1381ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Power Resource (Power Supply) is no longer in the redundant state and no longer capable of providing the power needs to operate the system. May also be shown as 800b05091381ffff or 0x800b05091381ffff Severity Error Serviceable...
Page 680 May also be shown as 800b050a1e83ffff or 0x800b050a1e83ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 681 1. Reseat the failing fan indicated by the lit LED on the fan. 2. Replace Fan. Related links – Removing a hot-swap fan assembly • 800b050a-1e84ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Insufficient cooling provided by Fan Zone 4. May also be shown as 800b050a1e84ffff or 0x800b050a1e84ffff Severity Error...
Page 682 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 683 Related links – Finding the UEFI (POST) error code • 806f0007-0302ffff : [ProcessorElementName] has Failed with IERR. IMM has reported microprocessor 2 failed - IERR condition. May also be shown as 806f00070302ffff or 0x806f00070302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID...
Page 684 Information only; no action is required. • 806f0008-0a02ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. IMM has detected that Power Supply 2 has been added. May also be shown as 806f00080a02ffff or 0x806f00080a02ffff System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 685 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0084 User Response Information only; no action is required. • 806f0008-0a03ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. IMM has detected that Power Supply 3 has been added. May also be shown as 806f00080a03ffff or 0x806f00080a03ffff Severity Info...
Page 686 User Response Information only; no action is required. • 806f000d-0401ffff : The [NumericSensorElementName] has been added. Hard drive 1 has been installed. May also be shown as 806f000d0401ffff or 0x806f000d0401ffff System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 687 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0402ffff : The [NumericSensorElementName] has been added. Hard drive 2 has been installed. May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Info...
Page 688 Information only; no action is required. • 806f000d-0406ffff : The [NumericSensorElementName] has been added. Hard drive 6 has been installed. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 689 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0407ffff : The [NumericSensorElementName] has been added. Hard drive 7 has been installed. May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info...
Page 690 Information only; no action is required. • 806f000d-040bffff : The [NumericSensorElementName] has been added. Hard drive 11 has been installed. May also be shown as 806f000d040bffff or 0x806f000d040bffff Severity Info Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 691 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-040cffff : The [NumericSensorElementName] has been added. Hard drive 12 has been installed. May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info...
Page 692 IMM has reported that there is no memory (ABR Status, Firmware Error, Sys Boot Status, X8 PCIe1 Firm, X8 PCIe2 Firm ) in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 693 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0794 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 694 IMM has reported that System Firmware Error Unrecoverable Keyboard failure (ABR Status, Firmware Error, Sys Boot Status, X8 PCIe1 Firm, X8 PCIe2 Firm) has occurred. May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 695 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0764 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 696 IMM has reported a Post Error (ABR Status, Firmware Error, Sys Boot Status, X8 PCIe1 Firm, X8 PCIe2 Firm). May also be shown as 806f000f2201ffff or 0x806f000f2201ffff Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 697 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0184 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 698 • 806f0021-0b02ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 2. May also be shown as 806f00210b02ffff or 0x806f00210b02ffff Severity Error Serviceable Automatically notify support Alert Category System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 699 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card Related links – Installing an adapter – Removing the half-length I/O book – Removing the full-length I/O book • 806f0021-0b03ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 700 • 806f0021-0b06ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 6. May also be shown as 806f00210b06ffff or 0x806f00210b06ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 701 SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card Related links – Installing an adapter – Removing the half-length I/O book – Removing the full-length I/O book • 806f0021-0b07ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 702 • 806f0021-0b0affff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 10. May also be shown as 806f00210b0affff or 0x806f00210b0affff Severity Error Serviceable Automatically notify support Alert Category Critical - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 703 SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card Related links – Installing an adapter – Removing the half-length I/O book – Removing the full-length I/O book • 806f0021-0b0bffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 704 • 806f0021-0b0effff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 17. May also be shown as 806f00210b0effff or 0x806f00210b0effff Severity Error Serviceable Automatically notify support Alert Category Critical - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 705 SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card Related links – Installing an adapter – Removing the half-length I/O book – Removing the full-length I/O book • 806f0021-0b0fffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 706 IMM has reported a fault in one of the PCI slots or the PCI bus without isolating the to a slot. May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 707 SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 708 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 709 3. Make sure that the room temperature is within operating specifications. 4. Make sure that the microprocessor 1 heat sink is securely installed. 5. (Trained service technician only) Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied. 6.
Page 710 • 806f0107-0304ffff : An Over-Temperature Condition has been detected on [ProcessorElementName]. The microprocessor 4 temperature has risen above the critical level, causing a hard shutdown of the node. May also be shown as 806f01070304ffff or 0x806f01070304ffff Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 711 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0036 User Response Complete the following steps: 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed.
Page 712 – Replacing a 750-watt -48 volt to -60 volt dc power supply • 806f0108-0a03ffff : [PowerSupplyElementName] has Failed. IMM has detected a Fault on Power Supply 3. May also be shown as 806f01080a03ffff or 0x806f01080a03ffff Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 713 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Check the log for additional Power Supply Failure. 2. follow steps for detailed power supply events Related links – Solving power problems – Installing power supplies –...
Page 714 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 1 in Compute Book 1. May also be shown as 806f010c2b810001 or 0x806f010c2b810001 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 715 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 716 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 5 in Compute Book 1. May also be shown as 806f010c2b810005 or 0x806f010c2b810005 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 717 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 718 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 9 in Compute Book 1. May also be shown as 806f010c2b810009 or 0x806f010c2b810009 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 719 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 720 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 13 in Compute Book 1. May also be shown as 806f010c2b81000d or 0x806f010c2b81000d Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 721 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 722 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 17 in Compute Book 1. May also be shown as 806f010c2b810011 or 0x806f010c2b810011 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 723 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 724 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 21 in Compute Book 1. May also be shown as 806f010c2b810015 or 0x806f010c2b810015 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 725 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 726 • 806f010c-2b81ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on Compute Book 1. May also be shown as 806f010c2b81ffff or 0x806f010c2b81ffff Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 727 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 728 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 4 in Compute Book 2. May also be shown as 806f010c2b820004 or 0x806f010c2b820004 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 729 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 730 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 8 in Compute Book 2. May also be shown as 806f010c2b820008 or 0x806f010c2b820008 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 731 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 732 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 12 in Compute Book 2. May also be shown as 806f010c2b82000c or 0x806f010c2b82000c Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 733 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 734 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 16 in Compute Book 2. May also be shown as 806f010c2b820010 or 0x806f010c2b820010 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 735 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 736 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 20 in Compute Book 2. May also be shown as 806f010c2b820014 or 0x806f010c2b820014 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 737 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 738 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 24 in Compute Book 2. May also be shown as 806f010c2b820018 or 0x806f010c2b820018 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 739 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 740 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 3 in Compute Book 3. May also be shown as 806f010c2b830003 or 0x806f010c2b830003 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 741 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 742 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 7 in Compute Book 3. May also be shown as 806f010c2b830007 or 0x806f010c2b830007 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 743 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 744 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 11 in Compute Book 3. May also be shown as 806f010c2b83000b or 0x806f010c2b83000b Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 745 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 746 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 15 in Compute Book 3. May also be shown as 806f010c2b83000f or 0x806f010c2b83000f Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 747 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 748 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 19 in Compute Book 3. May also be shown as 806f010c2b830013 or 0x806f010c2b830013 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 749 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 750 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 23 in Compute Book 3. May also be shown as 806f010c2b830017 or 0x806f010c2b830017 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 751 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 752 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 2 in Compute Book 4. May also be shown as 806f010c2b840002 or 0x806f010c2b840002 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 753 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 754 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 6 in Compute Book 4. May also be shown as 806f010c2b840006 or 0x806f010c2b840006 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 755 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 756 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 10 in Compute Book 4. May also be shown as 806f010c2b84000a or 0x806f010c2b84000a Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 757 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 758 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 14 in Compute Book 4. May also be shown as 806f010c2b84000e or 0x806f010c2b84000e Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 759 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 760 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 18 in Compute Book 4. May also be shown as 806f010c2b840012 or 0x806f010c2b840012 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 761 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 762 Subsystem [MemoryElementName]. IMM has reported a Memory uncorrectable error on DIMM 22 in Compute Book 4. May also be shown as 806f010c2b840016 or 0x806f010c2b840016 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 763 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 764 The drive 0 has been disabled (defunct) due to a fault detected by the controller. May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 765 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4.
Page 766 • 806f010d-0404ffff : The [NumericSensorElementName] has been disabled due to a detected fault. The drive 4 has been disabled (defunct) due to a fault detected by the controller. May also be shown as 806f010d0404ffff or 0x806f010d0404ffff Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 767 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3.
Page 768 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4. Replace the drive. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 769 – Removing 2.5-inch and 1.8-inch hot-swap drives – Replacing 2.5-inch and 1.8-inch hot-swap drives • 806f010d-0408ffff : The [NumericSensorElementName] has been disabled due to a detected fault. The drive 8 has been disabled (defunct) due to a fault detected by the controller. May also be shown as 806f010d0408ffff or 0x806f010d0408ffff Severity Error...
Page 770 May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 771 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors. 4. Replace the drive. Related links –...
Page 772 • 806f010d-040fffff : The [NumericSensorElementName] has been disabled due to a detected fault. The drive 15 has been disabled (defunct) due to a fault detected by the controller. May also be shown as 806f010d040fffff or 0x806f010d040fffff Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 773 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3.
Page 774 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 775 – eXFlash DIMMs • 806f010d-2b810003 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 3 in Compute Book 1. May also be shown as 806f010d2b810003 or 0x806f010d2b810003 Severity Error Serviceable...
Page 776 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 5 in Compute Book 1. May also be shown as 806f010d2b810005 or 0x806f010d2b810005 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 777 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 778 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 779 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 780 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 781 – eXFlash DIMMs • 806f010d-2b81000a : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 10 in Compute Book 1. May also be shown as 806f010d2b81000a or 0x806f010d2b81000a Severity Error Serviceable...
Page 782 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 12 in Compute Book 1. May also be shown as 806f010d2b81000c or 0x806f010d2b81000c Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 783 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 784 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 785 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 786 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 787 – eXFlash DIMMs • 806f010d-2b810011 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 17 in Compute Book 1. May also be shown as 806f010d2b810011 or 0x806f010d2b810011 Severity Error Serviceable...
Page 788 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 19 in Compute Book 1. May also be shown as 806f010d2b810013 or 0x806f010d2b810013 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 789 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 790 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 791 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 792 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 793 – eXFlash DIMMs • 806f010d-2b810018 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 24 in Compute Book 1. May also be shown as 806f010d2b810018 or 0x806f010d2b810018 Severity Error Serviceable...
Page 794 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 2 in Compute Book 2. May also be shown as 806f010d2b820002 or 0x806f010d2b820002 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 795 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 796 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 797 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 798 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 799 – eXFlash DIMMs • 806f010d-2b820007 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 7 in Compute Book 2. May also be shown as 806f010d2b820007 or 0x806f010d2b820007 Severity Error Serviceable...
Page 800 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 9 in Compute Book 2. May also be shown as 806f010d2b820009 or 0x806f010d2b820009 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 801 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 802 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 803 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 804 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 805 – eXFlash DIMMs • 806f010d-2b82000e : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 14 in Compute Book 2. May also be shown as 806f010d2b82000e or 0x806f010d2b82000e Severity Error Serviceable...
Page 806 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 16 in Compute Book 2. May also be shown as 806f010d2b820010 or 0x806f010d2b820010 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 807 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 808 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 809 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 810 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 811 – eXFlash DIMMs • 806f010d-2b820015 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 21 in Compute Book 2. May also be shown as 806f010d2b820015 or 0x806f010d2b820015 Severity Error Serviceable...
Page 812 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 23 in Compute Book 2. May also be shown as 806f010d2b820017 or 0x806f010d2b820017 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 813 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 814 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 815 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 816 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 817 – eXFlash DIMMs • 806f010d-2b830004 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 4 in Compute Book 3. May also be shown as 806f010d2b830004 or 0x806f010d2b830004 Severity Error Serviceable...
Page 818 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 6 in Compute Book 3. May also be shown as 806f010d2b830006 or 0x806f010d2b830006 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 819 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 820 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 821 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 822 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 823 – eXFlash DIMMs • 806f010d-2b83000b : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 11 in Compute Book 3. May also be shown as 806f010d2b83000b or 0x806f010d2b83000b Severity Error Serviceable...
Page 824 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 13 in Compute Book 3. May also be shown as 806f010d2b83000d or 0x806f010d2b83000d Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 825 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 826 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 827 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 828 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 829 – eXFlash DIMMs • 806f010d-2b830012 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 18 in Compute Book 3. May also be shown as 806f010d2b830012 or 0x806f010d2b830012 Severity Error Serviceable...
Page 830 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 20 in Compute Book 3. May also be shown as 806f010d2b830014 or 0x806f010d2b830014 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 831 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 832 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 833 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 834 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 835 – eXFlash DIMMs • 806f010d-2b840001 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 1 in Compute Book 4. May also be shown as 806f010d2b840001 or 0x806f010d2b840001 Severity Error Serviceable...
Page 836 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 3 in Compute Book 4. May also be shown as 806f010d2b840003 or 0x806f010d2b840003 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 837 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 838 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 839 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 840 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 841 – eXFlash DIMMs • 806f010d-2b840008 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 8 in Compute Book 4. May also be shown as 806f010d2b840008 or 0x806f010d2b840008 Severity Error Serviceable...
Page 842 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 10 in Compute Book 4. May also be shown as 806f010d2b84000a or 0x806f010d2b84000a Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 843 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 844 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 845 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 846 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 847 – eXFlash DIMMs • 806f010d-2b84000f : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 15 in Compute Book 4. May also be shown as 806f010d2b84000f or 0x806f010d2b84000f Severity Error Serviceable...
Page 848 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 17 in Compute Book 4. May also be shown as 806f010d2b840011 or 0x806f010d2b840011 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 849 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 850 If either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.) System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 851 5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. 7.
Page 852 – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 853 – eXFlash DIMMs • 806f010d-2b840016 : The [NumericSensorElementName] has been disabled due to a detected fault. The eXFlash Proxy Service detected a fault on the eXFlash DIMM 22 in Compute Book 4. May also be shown as 806f010d2b840016 or 0x806f010d2b840016 Severity Error Serviceable...
Page 854 The eXFlash Proxy Service detected a fault on the eXFlash DIMM 24 in Compute Book 4. May also be shown as 806f010d2b840018 or 0x806f010d2b840018 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 855 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. Reinstall your eXFlash IPMI Proxy Service. 3. Perform a full AC power cycle on the system. 4.
Page 856 May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0266 User Response FPGA Comm Err: System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 857 1. AC cycle the machine. 2. Update IMM FW to the latest level. 3. (Trained service technician only) If error persists, replace system board. Related links – IBM Flex System and IBM PureFlex Firmware Updates Best Practices – Removing the standard I/O book •...
Page 858 May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 859 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links –...
Page 860 May also be shown as 806f02072583ffff or 0x806f02072583ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 861 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links –...
Page 862 SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. Related links – Removing 2.5-inch and 1.8-inch hot-swap drives System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 863 – Replacing 2.5-inch and 1.8-inch hot-swap drives • 806f020d-0404ffff : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 4. May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information...
Page 864 Replace the hard disk drive at the next maintenance period. Related links – Removing 2.5-inch and 1.8-inch hot-swap drives – Replacing 2.5-inch and 1.8-inch hot-swap drives • 806f020d-0408ffff : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 865 Failure predicted (PFA) on the hard drive 8. May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. Related links –...
Page 866 – Replacing 2.5-inch and 1.8-inch hot-swap drives • 806f020d-040cffff : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 12. May also be shown as 806f020d040cffff or 0x806f020d040cffff Severity Warning System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 867 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. Related links – Removing 2.5-inch and 1.8-inch hot-swap drives –...
Page 868 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 1 in Compute Book 1. May also be shown as 806f020d2b810801 or 0x806f020d2b810801 Severity Warning Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 869 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 870 3. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error. 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 871 – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module – eXFlash DIMMs •...
Page 872 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 6 in Compute Book 1. May also be shown as 806f020d2b810806 or 0x806f020d2b810806 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 873 SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 874 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 875 – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b810809 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 9 in Compute Book 1.
Page 876 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 11 in Compute Book 1. May also be shown as 806f020d2b81080b or 0x806f020d2b81080b Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 877 CIM Information Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 878 4. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 879 – Removing the compute book cover – Replacing the compute book cover – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b81080e : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 14 in Compute Book 1. May also be shown as 806f020d2b81080e or 0x806f020d2b81080e Severity Warning...
Page 880 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 16 in Compute Book 1. May also be shown as 806f020d2b810810 or 0x806f020d2b810810 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 881 CIM Information Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 882 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 883 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b810813 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 19 in Compute Book 1. May also be shown as 806f020d2b810813 or 0x806f020d2b810813 Severity Warning...
Page 884 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 21 in Compute Book 1. May also be shown as 806f020d2b810815 or 0x806f020d2b810815 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 885 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 886 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 887 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b810818 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 24 in Compute Book 1. May also be shown as 806f020d2b810818 or 0x806f020d2b810818 Severity Warning...
Page 888 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 2 in Compute Book 2. May also be shown as 806f020d2b820802 or 0x806f020d2b820802 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 889 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 890 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 891 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b820805 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 5 in Compute Book 2. May also be shown as 806f020d2b820805 or 0x806f020d2b820805 Severity Warning...
Page 892 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 7 in Compute Book 2. May also be shown as 806f020d2b820807 or 0x806f020d2b820807 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 893 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 894 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 895 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b82080a : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 10 in Compute Book 2. May also be shown as 806f020d2b82080a or 0x806f020d2b82080a Severity Warning...
Page 896 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 12 in Compute Book 2. May also be shown as 806f020d2b82080c or 0x806f020d2b82080c Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 897 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 898 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 899 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b82080f : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 15 in Compute Book 2. May also be shown as 806f020d2b82080f or 0x806f020d2b82080f Severity Warning...
Page 900 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 17 in Compute Book 2. May also be shown as 806f020d2b820811 or 0x806f020d2b820811 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 901 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 902 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 903 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b820814 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 20 in Compute Book 2. May also be shown as 806f020d2b820814 or 0x806f020d2b820814 Severity Warning...
Page 904 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 22 in Compute Book 2. May also be shown as 806f020d2b820816 or 0x806f020d2b820816 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 905 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 906 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 907 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b830801 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 1 in Compute Book 3. May also be shown as 806f020d2b830801 or 0x806f020d2b830801 Severity Warning...
Page 908 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 3 in Compute Book 3. May also be shown as 806f020d2b830803 or 0x806f020d2b830803 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 909 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 910 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 911 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b830806 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 6 in Compute Book 3. May also be shown as 806f020d2b830806 or 0x806f020d2b830806 Severity Warning...
Page 912 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 8 in Compute Book 3. May also be shown as 806f020d2b830808 or 0x806f020d2b830808 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 913 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 914 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 915 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b83080b : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 11 in Compute Book 3. May also be shown as 806f020d2b83080b or 0x806f020d2b83080b Severity Warning...
Page 916 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 13 in Compute Book 3. May also be shown as 806f020d2b83080d or 0x806f020d2b83080d Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 917 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 918 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 919 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b830810 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 16 in Compute Book 3. May also be shown as 806f020d2b830810 or 0x806f020d2b830810 Severity Warning...
Page 920 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 18 in Compute Book 3. May also be shown as 806f020d2b830812 or 0x806f020d2b830812 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 921 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 922 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 923 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b830815 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 21 in Compute Book 3. May also be shown as 806f020d2b830815 or 0x806f020d2b830815 Severity Warning...
Page 924 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 23 in Compute Book 3. May also be shown as 806f020d2b830817 or 0x806f020d2b830817 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 925 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 926 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 927 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b840802 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 2 in Compute Book 4. May also be shown as 806f020d2b840802 or 0x806f020d2b840802 Severity Warning...
Page 928 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 4 in Compute Book 4. May also be shown as 806f020d2b840804 or 0x806f020d2b840804 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 929 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 930 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 931 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b840807 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 7 in Compute Book 4. May also be shown as 806f020d2b840807 or 0x806f020d2b840807 Severity Warning...
Page 932 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 9 in Compute Book 4. May also be shown as 806f020d2b840809 or 0x806f020d2b840809 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 933 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 934 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 935 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b84080c : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 12 in Compute Book 4. May also be shown as 806f020d2b84080c or 0x806f020d2b84080c Severity Warning...
Page 936 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 14 in Compute Book 4. May also be shown as 806f020d2b84080e or 0x806f020d2b84080e Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 937 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 938 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 939 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b840811 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 17 in Compute Book 4. May also be shown as 806f020d2b840811 or 0x806f020d2b840811 Severity Warning...
Page 940 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 19 in Compute Book 4. May also be shown as 806f020d2b840813 or 0x806f020d2b840813 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 941 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 942 DIMM is under warranty before replacement. Related links – Server features and specifications – Removing a compute book – Replacing a compute book – Removing the compute book cover – Replacing the compute book cover System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 943 – Removing a memory module – Replacing a memory module – eXFlash DIMMs • 806f020d-2b840816 : Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 22 in Compute Book 4. May also be shown as 806f020d2b840816 or 0x806f020d2b840816 Severity Warning...
Page 944 The eXFlash Proxy Service reported a failure predicted (PFA) on the eXFlash DIMM 24 in Compute Book 4. May also be shown as 806f020d2b840818 or 0x806f020d2b840818 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 945 Prefix: PLAT ID: 0168 User Response At the next maintenance opportunity: 1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 946 IMM has detected that a card was was Installed in a PCIe slot 4. May also be shown as 806f02210b04ffff or 0x806f02210b04ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 947 CIM Information Prefix: PLAT ID: 0334 User Response Information only; no action is required. • 806f0221-0b05ffff : Package installed in slot [PhysicalConnectorElementName] for system [ComputerSystemElementName]. IMM has detected that a card was was Installed in a PCIe slot 5. May also be shown as 806f02210b05ffff or 0x806f02210b05ffff Severity Info Serviceable...
Page 948 Power Supply 2 AC input has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 949 CIM Information Prefix: PLAT ID: 0100 User Response Information only; no action is required. • 806f0308-0a03ffff : [PowerSupplyElementName] has lost input. Power Supply 3 AC input has been lost. May also be shown as 806f03080a03ffff or 0x806f03080a03ffff Severity Info Serviceable Automatically notify support Alert Category System - Other...
Page 950 • 806f030c-2b810003 : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 3 in Compute Book 1. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 951 May also be shown as 806f030c2b810003 or 0x806f030c2b810003 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
Page 952 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links – Finding the UEFI (POST) error code System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 953 • 806f030c-2b810007 : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 7 in Compute Book 1. May also be shown as 806f030c2b810007 or 0x806f030c2b810007 Severity Error Serviceable Automatically notify support...
Page 954 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 955 Related links – Finding the UEFI (POST) error code • 806f030c-2b81000b : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 11 in Compute Book 1. May also be shown as 806f030c2b81000b or 0x806f030c2b81000b Severity Error...
Page 956 Book 1. May also be shown as 806f030c2b81000e or 0x806f030c2b81000e Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 957 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links –...
Page 958 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 18 in Compute Book 1. May also be shown as 806f030c2b810012 or 0x806f030c2b810012 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 959 CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 960 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 22 in Compute Book 1. May also be shown as 806f030c2b810016 or 0x806f030c2b810016 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 961 SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 962 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 1 in Compute Book 2. May also be shown as 806f030c2b820001 or 0x806f030c2b820001 Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 963 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 964 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 5 in Compute Book 2. May also be shown as 806f030c2b820005 or 0x806f030c2b820005 Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 965 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 966 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 9 in Compute Book 2. May also be shown as 806f030c2b820009 or 0x806f030c2b820009 Severity Error System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 967 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 968 [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 13 in Compute Book 2. May also be shown as 806f030c2b82000d or 0x806f030c2b82000d System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 969 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
Page 970 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links – Finding the UEFI (POST) error code • 806f030c-2b820011 : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 971 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 17 in Compute Book 2. May also be shown as 806f030c2b820011 or 0x806f030c2b820011 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136...
Page 972 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 973 – Finding the UEFI (POST) error code • 806f030c-2b820015 : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 21 in Compute Book 2. May also be shown as 806f030c2b820015 or 0x806f030c2b820015 Severity Error Serviceable...
Page 974 May also be shown as 806f030c2b820018 or 0x806f030c2b820018 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 975 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links –...
Page 976 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 3 in Compute Book 3. May also be shown as 806f030c2b830003 or 0x806f030c2b830003 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 977 Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 978 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 7 in Compute Book 3. May also be shown as 806f030c2b830007 or 0x806f030c2b830007 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 979 CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 980 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 11 in Compute Book 3. May also be shown as 806f030c2b83000b or 0x806f030c2b83000b Severity Error Serviceable Automatically notify support Alert Category System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 981 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 982 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 15 in Compute Book 3. May also be shown as 806f030c2b83000f or 0x806f030c2b83000f Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 983 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 984 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 19 in Compute Book 3. May also be shown as 806f030c2b830013 or 0x806f030c2b830013 Severity Error Serviceable System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 985 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 986 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 23 in Compute Book 3. May also be shown as 806f030c2b830017 or 0x806f030c2b830017 Severity System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 987 Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
Page 988 • 806f030c-2b840002 : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 2 in Compute Book 4. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 989 May also be shown as 806f030c2b840002 or 0x806f030c2b840002 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
Page 990 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links – Finding the UEFI (POST) error code System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 991 • 806f030c-2b840006 : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 6 in Compute Book 4. May also be shown as 806f030c2b840006 or 0x806f030c2b840006 Severity Error Serviceable Automatically notify support...
Page 992 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 993 Related links – Finding the UEFI (POST) error code • 806f030c-2b84000a : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 10 in Compute Book 4. May also be shown as 806f030c2b84000a or 0x806f030c2b84000a Severity Error...
Page 994 Book 4. May also be shown as 806f030c2b84000d or 0x806f030c2b84000d Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 995 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Related links –...
Page 996 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 17 in Compute Book 4. May also be shown as 806f030c2b840011 or 0x806f030c2b840011 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 997 CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 998 The IMM has reported a Memory POST failure during Boot (not a runtime error) on DIMM 21 in Compute Book 4. May also be shown as 806f030c2b840015 or 0x806f030c2b840015 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory System x3850 X6 and x3950 X6 Installation and Service Guide...
Page 999 SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
Page 1000 The IMM has reported a Memory POST failure during Boot (not a runtime error) on Compute Book 4. May also be shown as 806f030c2b84ffff or 0x806f030c2b84ffff Severity Error Serviceable Automatically notify support System x3850 X6 and x3950 X6 Installation and Service Guide...

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System x3950 x6 6241

Lenovo System x3850 X6 Installation And Service Manual

Safety

Chapter 1. The Lenovo System X3850 X6 and X3950 X6 Type 6241 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing, System X3850 X6 and X3950 X6 Type 6241

Chapter 6. Removing and Replacing Components

Appendix A. LCD Display Panel Messages

Appendix B. DSA Diagnostic Test Results

Appendix C. Integrated Management Module II (IMM2) Error Messages

Appendix D. UEFI/POST Error Codes

Appendix E. Getting Help and Technical Assistance

Appendix F. Notices

Index

Quick Links

Troubleshooting

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Summary of Contents for Lenovo System x3850 X6

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Table of Contents