Page 1 Lenovo System x3550 M5 Installation and Service Guide Machine Type: 5463...
Page 2 Before using this information and the product it supports, read the general information in Appendix D “Getting help and technical assistance” on page 1023, Appendix E “Notices” on page 1027, the safety information, warranties, and licenses information on the Lenovo Web site at: https://support.lenovo.com/documents/LNVO-DOCS Eighth Edition (January 2017) ©...
Page 3: Table Of Contents
Chapter 4. Parts listing, Lenovo Chapter 3. Troubleshooting ..53 System x3550 M5 Type 5463 ..97 Start here....
Page 4 Instructions for Business Partners ..Removing a hot-swap hard disk drive Sending DSA data to Lenovo ..backplane....
Page 6 Lenovo System x3550 M5 Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2015, 2017...
Page 8: Safety Statements
Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Lenovo System x3550 M5 Installation and Service Guide...
Page 9 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2015, 2017...
Page 10 Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) viii Lenovo System x3550 M5 Installation and Service Guide...
Page 11 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015, 2017...
Page 12 Statement 15 CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. Statement 17 CAUTION: The following label indicates moving parts nearby. Lenovo System x3550 M5 Installation and Service Guide...
Page 13 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. © Copyright Lenovo 2015, 2017...
Page 14 Lenovo System x3550 M5 Installation and Service Guide...
Page 15: Chapter 1. The Lenovo System X3550 M5 Server
2.5-inch simple-swap hard disk drive models or four 3.5-inch simple-swap hard disk drive models. The Lenovo System x3550 M5 Type 5463 server supports 2.5-inch hot-swap Serial Attached SCSI (SAS) or SATA hard disk drives, 2.5-inch simple-swap SATA hard disk drives, 3.5-inch hot-swap Serial Attached SCSI (SAS) or SATA hard disk drives or 3.5-inch simple-swap SATA hard disk drives.
Page 16 Figure 3. Twelve 2.5-inch hot-swap hard disk drive model front view Drive bay 10 Drive bay 11 Figure 4. Twelve 2.5-inch hot-swap hard disk drive model rear view The following illustration shows a server with four 3.5-inch hot-swap hard disk drive bays. Lenovo System x3550 M5 Installation and Service Guide...
Page 17 Figure 7. Four 3.5-inch simple-swap hard disk drive model front view If firmware and documentation updates are available, you can download them from the Lenovo Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation.
Page 18: Related Documentation
You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.
Page 19: Notices And Statements In This Document
The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the Lenovo website. To check for updates, go to http://www.lenovo.com/support.
Page 20 – RAID 5/50 (4 GB Flash) with optional FoD RAID 6/60 and SED upgrade – FoD RAID 6/60 Upgrade – FoD Zero Cache/RAID 5/50 – FoD Performance Accelerator – FoD SSD Caching Enabler Lenovo System x3550 M5 Installation and Service Guide...
Page 21 • Connector 2 supports low-profile or half-length, full-height cards. For a list of the supported PCI riser card assembly configurations, go to “Replacing a PCI riser-card assembly” on page 172 or “Replacing an adapter” on page 178. Chapter 1 The Lenovo System x3550 M5 server...
Page 22 • Up to two hot-swap power supplies for redundancy support – 550-watt ac 80 PLUS Platinum – 750-watt ac 80 PLUS Platinum – 750-watt ac 80 PLUS Titanium (200-240V) – 900-watt ac 80 PLUS Platinum Lenovo System x3550 M5 Installation and Service Guide...
Page 23 • Maximum dew point: 27°C (80.6°F) Storage (non-operating): • Temperature: 1°C to 60°C (33.8°F to 140°F) • Maximum altitude: 3,050 m (10,000 ft) • Relative humidity: 5% to 80% • Maximum dew point: 29°C (84.2°F) Chapter 1 The Lenovo System x3550 M5 server...
Page 24: Rail And Supported Rack Specifications
System x Gen II Universal Slides Kit System x3550 M5 Slide Kit G4 Option part number 00KA500 00KA606 Rail type Full-out slide rail (ball bearing) Full-out slide rail (ball bearing), toolless installation Lenovo System x3550 M5 Installation and Service Guide...
Page 25: What Your Server Offers
Systems Director. For more information, including the required levels of Systems Director and Active Energy Manager, see the Systems Director Information Center at http:// pic.dhe.ibm.com/infocenter/director/pubs/index.jsp? topic=%2Fcom.ibm.director.main.helps.doc%2F fqm0_main.html or see http://www.ibm.com/systems/management/director/downloads.html. Chapter 1 The Lenovo System x3550 M5 server...
Page 26 For more information, see “Using Lenovo XClarity Administrator” on page 47. • Lenovo XClarity Energy Manager Lenovo XClarity Energy Manager is a tool for data center power management. It models the data center physical hierarchy and monitors power and temperature at the server level and the group level.
Page 27 • Lenovo ToolsCenter Suite CLI The Lenovo ToolsCenter Suite CLI program is a collection of server management tools that utilize a command-line interface program to manage firmware, hardware, and operating systems for CMM, IMM, and Flex-IOM based systems using the applications. Lenovo ToolsCenter Suite CLI is comprised of individual ToolsCenter application modules that are easily updated.
Page 28 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.
Page 29: Reliability, Availability, And Serviceability
Lenovo System x Server Firmware (server firmware) offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance; Active Energy Manager technology; enhanced reliability, availability, and serviceability (RAS) capabilities; and basic input/output system (BIOS) compatibility support. UEFI replaces the BIOS and defines a standard interface between the operating system, platform firmware, and external devices.
Page 30: Systems Director
Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems in a heterogeneous environment. By using industry standards, Systems Director supports multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms. Through a single user interface, Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs.
Page 31: Server Controls, Leds, And Power
For more information about Systems Director, see the Systems Director Information Center at http:// pic.dhe.ibm.com/infocenter/director/pubs/index.jsp? topic=%2Fcom.ibm.director.main.helps.doc%2F fqm0_main.html, and the Systems Management Web page at http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of Systems Management and Systems Director. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.
Page 32 • Video connector: Connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. Lenovo System x3550 M5 Installation and Service Guide...
Page 33: Operator Information Panel
The following illustration shows the controls on the LCD operating panel assembly. Note: The LCD operating panel assembly is only installed in the eight 2.5-inch hot-swap server configuration. Chapter 1 The Lenovo System x3550 M5 server...
Page 34 The following is an example of the information that you will see on the display panel. This example shows the layout of the information in the main menu when the debug feature is enabled. Lenovo System x3550 M5 Installation and Service Guide...
Page 35 – Universal Unique Identifier (UUID) string • System firmware levels: – UEFI code level – IMM code level – pDSA code level • IMM network information: – IMM hostname – IMM dedicated MAC address Chapter 1 The Lenovo System x3550 M5 server...
Page 36: Rear View
(dedicated) Figure 18. Rear view connector illustration when two additional rear 2.5-inch hot-swap hard disk drives installed in server. The PCI riser card assembly for this server configuration is low-profile. Lenovo System x3550 M5 Installation and Service Guide...
Page 37 • NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
Page 38: Server Components
Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply immediately. Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Lenovo System x3550 M5 Installation and Service Guide...
Page 39 (Orange can also indicate touch points on Chapter 1 The Lenovo System x3550 M5 server...
Page 40 Fan 7 Fan 5 Fan 3 Fan 1 connector connector connector connector Figure 22. System-board internal connectors System-board external connectors The following illustration shows the external connectors on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 41 2. Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved. 3. If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches. Chapter 1 The Lenovo System x3550 M5 server...
Page 42 ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. The following table describes the functions of the SW3 switch block on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 43 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support). System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
Page 44: Server Power Features
(the power-on LED will blink slowly), and one or more fans might start running to provide cooling while the server is connected to power. You can turn on the server by pressing the power-control button. Lenovo System x3550 M5 Installation and Service Guide...
Page 45 • Ethernet 1 connector supports Wake on LAN feature. • When you turn on the server with the graphical adapters installed, the Lenovo logo displays on the screen after approximately three minutes. This is normal operation while the system loads.
Page 46 PCI Express riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a critical system failure. Lenovo System x3550 M5 Installation and Service Guide...
Page 47: Chapter 2. Configuring
UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral.
Page 48: Configuring The Server
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state – Remotely accessing the server, using the keyboard and mouse from a remote client Lenovo System x3550 M5 Installation and Service Guide...
Page 49: Using The Serverguide Setup And Installation Cd
RAID software” on page 45. • Lenovo ToolsCenter Suit CLI Lenovo ToolsCenter Suite CLI is a collection of server management tools that utilize a command line interface program to manage firmware, hardware, and operating systems. And it covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 50: Using The Setup Utility
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Page 51: Starting The Setup Utility
• Set and change passwords • Set the startup characteristics of the server and the order of startup devices • Set and change settings for advanced hardware features • View, set, and change settings for power-management features • View and clear error logs •...
Page 52 Select this choice to set the mode of operation after the power lost. – Commands on USB Interface Select this choice to enable or disable the Ethernet over USB interface on IMM. The default is Enable. Lenovo System x3550 M5 Installation and Service Guide...
Page 53 – Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address, specify whether to use the static IP address or have DHCP assign the imm2.1 IP address, save the network changes, and reset the IMM.
Page 54 Select this choice to cancel the changes that you have made in the settings and restore the previous settings. • Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings. • Exit Setup Lenovo System x3550 M5 Installation and Service Guide...
Page 55: Using The Boot Manager
Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them. Using the Boot Manager The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility.
Page 56 UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module II User's Guide at www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5089484&brandind=5000008. Lenovo System x3550 M5 Installation and Service Guide...
Page 57: Using The Remote Presence And Blue-Screen Capture Features
Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the integrated management module 2.1 (IMM2.1). The remote presence feature provides the following functions: • Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state •...
Page 58: Using The Embedded Hypervisor
Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time. The USB flash device or the SD adapter is required to activate the hypervisor functions. Lenovo System x3550 M5 Installation and Service Guide...
Page 59: Configuring The Ethernet Controller
For more information and instructions for activating the Features on Demand Ethernet software key, see the Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
Page 60: Configuring Raid Arrays
Follow the instructions in the documentation for your RAID controller. Lenovo ToolsCenter Suite CLI program The Lenovo ToolsCenter Suite CLI program is a collection of server management tools. Lenovo ToolsCenter Suite CLI also covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 61: Using Lenovo Xclarity Administrator
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the...
Page 62: Updating The Universal Unique Identifier (Uuid)
VMware ESXi-based and Hyper-V environments and downloading Lenovo XClarity Administrator updates, go https://support.lenovo.com/us/en/ documents/LNVO-XCLARIT Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features (including operating-system deployment, firmware maintenance, and configuration management) for a limited time.
Page 63 The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O). Note: If you do not specify any of these parameters, Lenovo ToolsCenter Suite CLI will use the default values. When the default values are used and Lenovo ToolsCenter Suite CLI is unable to access the IMM2 using the online authenticated LAN access method, Lenovo ToolsCenter Suite CLI will automatically use the unauthenticated KCS access method.
Page 64: Updating The Dmi/Smbios Data
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use Lenovo ToolsCenter Suite CLI to update the DMI in the UEFI-based server. Lenovo ToolsCenter Suite CLI is an online tool that supports several operating systems. Make sure that you download the version for your operating system.
Page 65 The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O). Note: If you do not specify any of these parameters, Lenovo ToolsCenter Suite CLI will use the default values. When the default values are used and Lenovo ToolsCenter Suite CLI is unable to access the IMM2 using the online authenticated LAN access method, Lenovo ToolsCenter Suite CLI will automatically use the unauthenticated KCS access method.
Page 66 You can also build a bootable medium using the applications available through the ToolsCenter Web site at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. Lenovo System x3550 M5 Installation and Service Guide...
Page 67: Chapter 3. Troubleshooting
The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
Page 68 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You must remove nonsupported hardware before you contact Lenovo or an approved warranty service provider for support.
Page 69: Undocumented Problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
Page 70: Checkout Procedure
To find service bulletins that are available for the Lenovo System x3550 M5 server, go to http://www.lenovo.com/support and search for Type 5463, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Page 71: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 61). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
Page 72 (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.
Page 73: Light Path Diagnostics
rich set of diagnostic tests of the major components of the server. DSA Preboot collects the following information about the server: – Drive health information – Event logs for ServeRAID controllers and service processors – IMM2.1 configuration information – IMM2.1 environmental information –...
Page 74 Fan 8 Fan 7 Fan 6 Fan 5 Fan 4 Fan 3 Fan 2 Fan 1 error LED error LED error LED error LED error LED error LED error LED error LED Lenovo System x3550 M5 Installation and Service Guide...
Page 75 Figure 26. System board error LEDs For the eight 2.5-inch hot-swap server configuration, it will also come with an LCD operating panel assembly, which displays a current list of errors reported by the system and other information. See the “LCD operating panel assembly”...
Page 76 The power supply Replace the power supply. has failed. On / The power supply Replace the power supply. Blinking has failed. Lenovo System x3550 M5 Installation and Service Guide...
Page 77: System Pulse Leds
Note: When the dc LED is blinking at a 1 Hz rate, the PSU is at STANDBY mode. That is, no dc power output is from this PSU. System pulse LEDs Use this information to diagnose possible errors that are indicated by the system pulse LEDs. The following LEDs are on the system board and help you to monitor the system power-on and power-off sequencing and boot progress (see “System-board LEDs”...
Page 78: Event Logs
(IMM). You can view the contents of the system-event log through the Setup utility and through the Dynamic System Analysis (DSA) program (as IPMI event log). Lenovo System x3550 M5 Installation and Service Guide...
Page 79: Viewing Event Logs Without Restarting The Server
DSA Preboot. To install DSA Portable or check for and download a later version of DSA Preboot CD image, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of the Linux operating system come with a current version of IPMItool.
Page 80: Clearing The Event Logs
• Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
Page 81: Post
Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation while the program loads. Make sure that the server has the latest version of the DSA code. To obtain DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Chapter 3...
Page 82: Dsa Editions
– Intel GPU – Nvidia GPU If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot. For more information and to download the utilities, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Running the DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs.
Page 83: Automated Service Request (Call Home)
You can also send the DSA error log to the Support website to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected. These tools can help Lenovo Support speed up the process of diagnosing problems.
Page 84: Electronic Service Agent
Lenovo Support. You can also choose to collect data manually. It uses minimal system resources, and can be downloaded from the Lenovo website. For more information and to download Electronic Service Agent, go to http://www-01.ibm.com/support/esa/.
Page 85: General Problems
Table 7. CD/DVD drive's symptoms and actions (continued) • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information. Symptom Action The DVD drive is not 1.
Page 86: Hard Disk Drive Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 87: Hypervisor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 88: Intermittent Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 89: Memory Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 90 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 91: Microprocessor Problems
Use this information to solve monitor and video problems. Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 92 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 93: Network Connection Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 94: Optional-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 95: Power Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 96 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 97 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 98 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 99: Serial-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 100: Serverguide Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 101: Software Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 102: Video Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 103: Solving Ethernet Controller Problems
Table 23. Components associated with power rail errors Pwr rail error in the IMM event log Components Pwr rail 1 error • Microprocessor 1 Pwr rail 2 error • Microprocessor 2 Pwr rail 3 error • DIMMs 1 through 12 •...
Page 104: Solving Undetermined Problems
If you suspect a networking problem and the server passes all the system tests, suspect a network cabling problem that is external to the server. Lenovo System x3550 M5 Installation and Service Guide...
Page 105: Problem Determination Tips
Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration.
Page 106: Recovering The Server Firmware (Uefi Update Failure)
• Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 1023 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
Page 107 Step 4. Locate the UEFI boot backup jumper (JP13) on the system board. NMI button UEFI boot backup jumper (J13) SW3 switch block CMOS clear jumper (J11) System TPM physical presence switch (SW11) Figure 30. UEFI boot backup jumper (JP13) location Step 5.
Page 108: In-Band Automated Boot Recovery Method
Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method Use this information to recover the server firmware and restore the server operation to the primary bank.
Page 109 To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup utility, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). Chapter 3 Troubleshooting...
Page 110 Lenovo System x3550 M5 Installation and Service Guide...
Page 111: Chapter 4. Parts Listing, Lenovo System X3550 M5 Type 5463
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 112 Figure 31. Server components The following table lists the part numbers for the server replaceable components. Lenovo System x3550 M5 Installation and Service Guide...
Page 113 W (12-core) Microprocessor, Intel E5-2670 v3, 2.3 GHz, 30 MB, 2133 MHz, 120 00AE684 W (12-core) Microprocessor, Intel E5-2640 v3, 2.6 GHz, 20 MB, 1866 MHz, 90 W 00AE688 (8-core) Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 114 00KJ041 W (8-core) Microprocessor, Intel EP E5-2608L v3, 2.0 GHz, 15 MB, 1600 MHz, 52 00KJ042 W (6-core) Microprocessor, Intel E5-2680 v3, 2.5 GHz, 30 MB, 2133 MHz, 120 00AE683 W (12-core) Lenovo System x3550 M5 Installation and Service Guide...
Page 115 Enterprise solid state drive, 3.5-inch hot-swap, SATA, 800 GB 00AJ491 00FN353 Entry solid state drive, 3.5-inch hot-swap, SATA, 240 GB Entry solid state drive, 3.5-inch hot-swap, SATA, 480 GB 00FN358 Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 116 Hard disk drive, 3.5-inch hot-swap, SAS, 600 GB, 15 K 00WG681 Hard disk drive, 3.5-inch hot-swap, SAS, 1 TB, 7.2 K, 6 Gbps 90Y8568 Self encrypting disk drive, 3.5-inch 512e Near-Line SAS, hot-swap, 00FN239 2 TB 7.2K 12 Gbps Lenovo System x3550 M5 Installation and Service Guide...
Page 117 00NA527 Hard disk drive, 2.5-inch hot-swap, Near-Line SATA, 2 TB, 7.2 K Solid state drive, 2.5-inch hot-swap, SATA, 400 GB 00AJ162 00AJ218 Solid state drive, 2.5-inch hot-swap, SAS, 800 GB Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 118 Hard disk drive, 2.5-inch simple-swap, Near-Line SATA, 500 GB, 7.2 K 41Y8378 Hard disk drive, 2.5-inch simple-swap, Near-Line SATA, 2 TB, 7.2 K 00NA537 Backplate, four 3.5-inch simple-swap hard disk drives 00KC956 Lenovo System x3550 M5 Installation and Service Guide...
Page 119 Mellanox ConnectX-3 FDR VPI IB/E adapter 00D9552 00FP652 Mellanox ConnectX-3 Pro ML2 2x40GbE/FDR VPI adapter Mellanox ConnectX-3 10 GbE adapter 00D9692 Endeavor basic 10Gb BE3-R adapter 00D8543 Broadcom NetXtreme 2x10GbE BaseT adapter 00E2714 Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 120 00YA804 Enterprise Mainstream Flash Adapter, io3, 3.2 TB 00YA807 Enterprise Mainstream Flash Adapter, io3, 6.4 TB 00YA810 00MM862 Intel X550-T2 Dual Port 10GBase-T Adapter Mellanox ConnectX-3 EN Single-port SFP+ 10GbE Adapter 00AE049 Lenovo System x3550 M5 Installation and Service Guide...
Page 121 Cable, backplane, ten 2.5-inch hot-swap hard disk drive 00KC961 Cable, backplane, four 3.5-inch hot-swap hard disk drive 00KC962 Cable, video 00KC963 Cable, video 2.5" 00KG408 Cable, LCD system information display panel 00MU415 39M2909 Cable, USB conversion Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 122 Mellanox EDR IB Passive Copper QSFP28 cable, 1.5 m 00MP534 Mellanox EDR IB Passive Copper QSFP28 cable, 2 m 00MP538 Mellanox EDR IB Optical QSFP28 cable, 5 m 00MP542 Mellanox EDR IB Optical QSFP28 cable, 10 m 00MP546 Lenovo System x3550 M5 Installation and Service Guide...
Page 123 Battery, 3.0 volt 33F8354 Thermal grease kit 41Y9292 Alcohol wipe 00MP352 Microprocessor installation tool 00AE535 CMA kit, 1U 00KA595 CMA kit 49Y4817 COM port bracket 00KC965 Adapter, DVI to VGA adapter 25R9043 Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 124: Structural Parts
00MW364 Pro keyboard USB, US English, 103P 00AL883 Consumable parts (parts that are purchased separately) are not covered by the Lenovo Statement of Limited Warranty. The following consumable parts are available for purchase from the Lenovo retail store. Index Description Part number Media cage, eight 2.5-inch hard disk drives...
Page 125 2. From the Products menu, select Upgrades, accessories & parts. 3. Click Obtain maintenance parts; then, follow the instructions to order the part from the retail store. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
Page 126: Power Cords
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe 39M5158 Liechtenstein, Switzerland Lenovo System x3550 M5 Installation and Service Guide...
Page 127 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil Chapter 4 Parts listing, Lenovo System x3550 M5 Type 5463...
Page 128 Lenovo System x3550 M5 Installation and Service Guide...
Page 129: Chapter 5. Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 130: Installation Guidelines
• Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx screwdriver available. • To view the error LEDs on the system board and internal components, leave the server connected to power. Lenovo System x3550 M5 Installation and Service Guide...
Page 131: System Reliability Guidelines
• You do not have to turn off the server to install or replace hot-swap power supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform any steps that involve removing or installing adapter cables and you must disconnect the power source from the server before you perform any steps that involve removing or installing a riser card.
Page 132: Updating The Server Configuration
1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and that no error LEDs are lit, run the Dynamic System Analysis (DSA) stress test. For information about using DSA, see “Dynamic System Analysis” on page 67. Lenovo System x3550 M5 Installation and Service Guide...
Page 133: Sending Dsa Data To Lenovo
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 1024.
Page 134: Replacing The Cover
Lift the server cover off the server and set it aside. Attention: For proper cooling and airflow, replace the server cover before you turn on the server. Replacing the cover Use this information to replace the cover. Lenovo System x3550 M5 Installation and Service Guide...
Page 135 To replace the server cover, complete the following steps: Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed.
Page 136: Removing The Air Baffle
Press the air baffle down until it is securely seated. Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for proper cooling. Lenovo System x3550 M5 Installation and Service Guide...
Page 137: Removing A Raid Adapter Battery Or Flash Power Module
Baffle pin Air baffle Baffle pin Baffle pin hole Baffle pin hole Figure 37. Air baffle installation Step 5. Reinstall the cover (see “Replacing the cover” on page 120). Step 6. Slide the server into the rack. Step 7. Reconnect the power cords and any cables that you removed. Step 8.
Page 138 Battery / flash power module cable Battery / flash power module Figure 38. RAID adapter battery or flash power module cable routing for 3.5-inch hard disk drive server models. Lenovo System x3550 M5 Installation and Service Guide...
Page 139 Battery / flash power module cable Battery / flash power module cable Battery 1 / flash Battery 2 / flash power module 1 power module 2 Figure 39. RAID adapter battery or flash power module cable routing for 2.5-inch hard disk drive server models. Step 5.
Page 140 Steps for removing the RAID adapter battery or flash power module for 3.5-inch hard disk drive server models. Press the blue release tabs and rotate the battery or power module holder upward. Slightly press the retention clip outward to remove the battery or power module. Lenovo System x3550 M5 Installation and Service Guide...
Page 141: Replacing A Raid Adapter Battery Or Flash Power Module
Battery / flash power module Figure 41. RAID adapter battery or flash power module removal for 3.5-inch hard disk drive server models If you are instructed to return the RAID adapter battery or flash power module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a RAID adapter battery or flash power module Use this information to replace a RAID adapter battery or flash power module.
Page 142 Battery / flash power module cable Battery / flash power module Figure 42. RAID adapter battery or flash power module cable connection for 3.5-inch hard disk drive server models. Lenovo System x3550 M5 Installation and Service Guide...
Page 143 Battery / flash power module cable Battery / flash power module cable Battery 1 / flash Battery 2 / flash power module 1 power module 2 Attention: Ensure that the battery/flash-power-module cable is routed straightly near the power-supply cage, otherwise the cable might get overheated and the system board might get damaged.
Page 144 Connect the other end of the cable to the battery or flash power module. Press the blue release tabs and lower the battery or power module holder into the chassis. Lenovo System x3550 M5 Installation and Service Guide...
Page 145: Removing A Raid Adapter Battery Or Flash Power Module Holder
Battery / flash power module Figure 45. RAID adapter battery or flash power module installation for 3.5-inch hard disk drive server models Step 9. Reinstall the cover (see “Replacing the cover” on page 120). Step 10. Slide the server into the rack. Step 11.
Page 146: Replacing A Raid Adapter Battery Or Flash Power Module Holder
Turn off the server and peripheral devices and disconnect all power cords and external devices; then, remove the cover (see “Removing the cover” on page 119). Step 3. Slide the tray until it snaps into position in the chassis. Lenovo System x3550 M5 Installation and Service Guide...
Page 147: Removing The Eia Bracket
Figure 47. RAID adapter battery or flash power module holder installation Step 4. Reinstall the cover (see “Replacing the cover” on page 120). Step 5. Slide the server into the rack. Step 6. Reconnect the power cords and all external cables, and turn on the server and peripheral devices. Removing the EIA bracket Use this information to remove the EIA bracket.
Page 148: Replacing The Eia Bracket
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Align the EIA bracket with the pin on the chassis; then, press the bracket onto the chassis and slightly slide it leftward. Lenovo System x3550 M5 Installation and Service Guide...
Page 149: Removing And Replacing Tier 1 Crus
Reconnect the external cables and power cords, if necessary. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
Page 150: Replacing Hot-Swap Hard Disk Drives
• Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. • Select the bay in which you want to install the drive. Lenovo System x3550 M5 Installation and Service Guide...
Page 151 EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 152: Removing Simple-Swap Hard Disk Drives
You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. Lenovo System x3550 M5 Installation and Service Guide...
Page 153 • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter. • Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive.
Page 154: Removing The 2.5-Inch Hot-Swap Rear Hard Disk Drive Kit
Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4. Disconnect the mini-SAS HD (12Gb) and power cables from the 2.5-inch hot-swap hard disk drive backplane and power connector. Lenovo System x3550 M5 Installation and Service Guide...
Page 155 SAS/SATA power cable SAS/SATA signal cables Figure 58. Mini-SAS HD (12Gb) and power cable disconnection Step 5. Lift the air duct and disconnect the mini-SAS HD (12Gb) and power cables from the rear hot-swap backplane. Chapter 5 Removing and replacing components...
Page 156 2.5-inch hot-swap rear hard disk drive kit, and slowly lift it out of the chassis. Attention: Always follow the installation sequence in this step. Failure to do so, may result in damage to the 2.5-inch hot-swap rear hard disk drive kit. Lenovo System x3550 M5 Installation and Service Guide...
Page 157: Replacing The 2.5-Inch Hot-Swap Rear Hard Disk Drive Kit
PCI riser-card Handle assembly 3 2.5-inch hot-swap rear hard disk drive kit Figure 61. 2.5-inch hot-swap rear hard disk drive kit removal Step 8. If you are instructed to return the rear hard disk drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 158 Tighten the screw to secure the rear hard disk drive kit to the chassis. Figure 63. Screw location Step 6. Lift the air duct and connect the mini-SAS HD (12Gb) and power cables to the rear hot-swap backplane. Lenovo System x3550 M5 Installation and Service Guide...
Page 159 Power connector Mini-SAS HD (12Gb) connector Figure 64. Mini-SAS HD (12Gb) and power cable connector location on the rear backplane Step 7. Connect the other end of the mini-SAS HD (12Gb) and power cables to the 2.5-inch hot-swap hard disk drive backplane and power connector. Chapter 5 Removing and replacing components...
Page 160: Removing The Dvd Drive
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the server cover (see “Removing the cover” on page 119). Lenovo System x3550 M5 Installation and Service Guide...
Page 161 Step 4. Press and hold the release tab down as you push the drive from the rear to slide it out of the bay. Release tab DVD drive Figure 66. DVD drive removal for 2.5-inch hard disk drive server models Release tab DVD drive Figure 67.
Page 162 Slide the DVD drive filler panel into the DVD drive bay until the DVD drive filler panel clicks into place. DVD drive filler panel Figure 69. DVD drive filler panel installation for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 163: Replacing The Dvd Drive
The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
Page 164 Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel for future use. Note: If you are installing a DVD drive that contains a laser, observe the following safety precautions. Lenovo System x3550 M5 Installation and Service Guide...
Page 165 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
Page 166 Align the DVD drive in the drive bay and slide the DVD drive into the DVD drive bay until the DVD drive clicks into place. Figure 74. DVD drive installation for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 167: Removing The Dvd Drive Cable
Figure 75. DVD drive installation for 3.5-inch hard disk drive server models Step 10. Reconnect the power cords and any cables that you removed. Step 11. Turn on the peripheral devices and the server. Removing the DVD drive cable Use this information to remove the DVD drive cable. To remove the DVD cable, complete the following steps: Step 1.
Page 168 DVD drive cable Cable connector latch Figure 76. DVD drive cable removal for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 169 DVD drive connector DVD drive cable Cable connector latch Figure 77. DVD drive cable removal for 3.5-inch hard disk drive server models Step 6. Slide the DVD drive out of the server (see “Removing the DVD drive” on page 146). Step 7.
Page 170: Replacing The Dvd Drive Cable
Align the cable connector with the connector on the rear of the DVD drive cage. Press the cable connector into the DVD drive cage connector and slide it to the left until it is firmly seated. Lenovo System x3550 M5 Installation and Service Guide...
Page 171 Cable connector latch Figure 79. DVD drive cable latch The following illustration shows cable routing for the DVD cable: Attention: Follow the DVD drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Chapter 5 Removing and replacing components...
Page 172 DVD drive connector DVD drive cable Cable connector latch Figure 80. DVD drive cable routing for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 173: Removing A Memory Module
DVD drive connector DVD drive cable Cable connector latch Figure 81. DVD drive cable routing for 3.5-inch hard disk drive server models Step 6. Replace the air baffle (see “Replacing the air baffle” on page 122). Step 7. Reinstall the cover (see “Replacing the cover” on page 120). Step 8.
Page 174: Memory Module Installation
(SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server. – The specifications of a DDR4 DIMM are on a label on the DIMM, in the following format. gggggeRxff...
Page 175 x4 = x4 organization (4 DQ lines per SDRAM) x8 = x8 organization x16 = x16 organization – v is the SDRAM and support component supply voltage (VDD) • Blank = 1.2 V specified – wwwww is the DIMM bandwidth, in MBps 12800 = 12.80 GBps (DDR4-1600 SDRAMs, 8-byte primary data bus) 14900 = 14.93 GBps (DDR4-1866 SDRAMs, 8-byte primary data bus) 17000 = 17.00 GBps (DDR4-2133 SDRAMs, 8-byte primary data bus)
Page 176 Table 26. NVIDIA video adapter configurations Description Supported maximum total memory size NVIDIA Quadro K420, K600, and K620 1 TB The following illustration shows the location of the DIMM connectors on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 177: Dimm Installation Sequence
Microprocessor 1 CPU1 CPU2 Microprocessor 2 Figure 83. DIMM connectors location DIMM installation sequence Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed in slot 1. When you install additional DIMMs, install them in the order shown in the following table to optimize system performance.
Page 178: Memory Rank Sparing
12th set 19, 22 Memory rank sparing The memory rank sparing feature disables the failed memory from the system configuration and activates a rank sparing DIMM to replace the failed active DIMM. Lenovo System x3550 M5 Installation and Service Guide...
Page 179 You can enable rank sparing memory in the Setup utility, select System Settings ➙ Memory. For more information, see “Using the Setup utility” on page 36. The maximum available memory is reduced when memory rank sparing mode is enabled. The memory rank sparing mode requires an even number of DIMMs. If your server has an odd number of DIMMs installed, ensure that you disable the memory rank sparing mode from the Memory menu in Setup Utility.
Page 180: Replacing A Memory Module
7th set 11, 12 8th set 23, 24 9th set 6, 7 10th set 18, 19 11th set 10, 22 Replacing a memory module Use this information to replace a memory module. Lenovo System x3550 M5 Installation and Service Guide...
Page 181 To install a memory module, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.
Page 182: Removing The Sd Adapter
UEFI before installing the SD adapter in your compute node. See the documentation that comes with the SD adapter and “Using the Setup utility” on page 36 for information and instructions. To install the SD adapter, complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 183: Removing A Pci Riser-Card Assembly
Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server, and disconnect all power cords and external cables. Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4.
Page 184 Figure 89. PCI riser-card assembly removal (1) 1U PCIe Riser 2 assembly (1x full-height half-length; x16 and 1x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2; x16) Figure 90. PCI riser-card assembly removal (2) Lenovo System x3550 M5 Installation and Service Guide...
Page 185 1U PCIe Riser 2 assembly (2 x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2; x16) Bracket Figure 91. PCI riser-card assembly removal (3) 1U PCIe Riser 2 assembly (2 x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x low profile;...
Page 186: Replacing A Pci Riser-Card Assembly
2 on system board Configuration microprocessors installed Slot 1 Slot 2 Slot 3 • One ML2 slot • One x1/x4/x8 full-height, x1/x4/x8 full-height, half-length slot low-profile half-length • One low-profile slot Lenovo System x3550 M5 Installation and Service Guide...
Page 187 Table 35. Configuration 4 Note: Slot 1 is for 60mm ML2 adapter. Configuration 4 PCI riser-card assembly PCI riser-card assembly Number of connector 1 on system board connector 2 on system board Configuration microprocessors installed Slot 1 Slot 2 Slot 3 •...
Page 188 2 on the system board. 1U PCIe Riser 3 assembly (1x low-profile; x8 or x16 2.5-inch hot-swap rear hard disk drive kit Figure 93. PCI riser-card assembly installation (1) Lenovo System x3550 M5 Installation and Service Guide...
Page 189 1U PCIe Riser 2 assembly (1x full-height half-length; x16 and 1x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2; x16) Figure 94. PCI riser-card assembly installation (2) 1U PCIe Riser 2 assembly (2 x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2;...
Page 190: Removing An Adapter
Place the PCI riser-card assembly on a flat and static-protective surface. Step 6. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI riser-card assembly. Lenovo System x3550 M5 Installation and Service Guide...
Page 191 Expansion Adapter filler Figure 97. Adapter removal from a PCI riser-card assembly that has one low-profile slot (for PCI riser-card assembly connector 1 on system board) Expansion Adapter filler Figure 98. Adapter removal from a PCI riser-card assembly that has one low-profile slot for ML2 card (for PCI riser-card assembly connector 1 on system board) Expansion Adapter...
Page 192: Replacing An Adapter
“System-board internal connectors” on page 26 for the location of the internal SAS/SATA RAID connector and riser-card slots. You can replace the ServeRAID SAS/SATA adapter with an optional ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support. Lenovo System x3550 M5 Installation and Service Guide...
Page 193 47C9977 Seven or eight fans Seven or eight fans SFP+ Adapter for System x installed required installed required Lenovo 1250GB Enterprise Value io3 Flash 00AE983 Seven or eight fans Seven or eight fans Adapter for System x installed required installed required...
Page 194 Notes: – For server models with 3.5-inch hard-disk-drive bays, the server supports up to seven fans. – You can purchase Lenovo System x3550 M5 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server. • The server provides two PCI riser-card slots on the system board. The following information indicates the riser-card slots and the type of adapters that the riser cards support: –...
Page 195 Table 42. Configuration 3 Note: Slot 1 is for 60mm ML2 adapter. Configuration 3 PCI riser-card assembly PCI riser-card assembly Number of connector 1 on system board connector 2 on system board Configuration microprocessors installed Slot 1 Slot 2 Slot 3 –...
Page 196 The following illustrates show the different types of PCI riser-card assemblies: Expansion Adapter filler Figure 102. Adapter installation into a PCI riser-card assembly that has one low-profile slot (for PCI riser-card assembly connector 1 on system board) Lenovo System x3550 M5 Installation and Service Guide...
Page 197 Expansion Adapter filler Figure 103. Adapter installation into a PCI riser-card assembly that has one low-profile slot for ML2 card (for PCI riser-card assembly connector 1 on system board) Expansion Adapter filler Figure 104. Adapter installation into a PCI riser-card assembly that has one low-profile slot (for PCI riser-card assembly connector 2 on system board) Expansion Adapter...
Page 198: Removing A Serveraid Sas/Sata Controller
Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter. To remove the SAS/SATA adapter from the system board, complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 199: Replacing A Serveraid Sas/Sata Controller
Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4.
Page 200 Insert the SAS/SATA adapter into the RAID connector on the system board until it is firmly seated. The retention brackets secure the SAS/SATA adapter in place when the adapter is firmly seated into the connector. Retention bracket RAID controller connector Retention bracket Figure 108. ServeRAID adapter installation Lenovo System x3550 M5 Installation and Service Guide...
Page 201 Note: Remove the PCI bracket that comes with either the ServeRAID M5210, ServeRAID M1215, or ServeRAID N2215 adapter before installing it in the dedicated connector on the system board. Steps for inserting a SAS/SATA adapter in the dedicated connector on the PCI riser-card assembly slot.
Page 202 SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 110. ServeRAID adapter cable routing for eight hot-swap 2.5-inch hard disk drive configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 203: Removing The Serveraid Adapter Memory Module
SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 111. ServeRAID adapter cable routing for ten hot-swap 2.5-inch hard disk drive configuration Step 8. Connect the signal cables to the SAS/SATA adapter. Step 9. Reconnect any cables that you removed.
Page 204: Replacing The Serveraid Adapter Memory Module
Remove the ServeRAID SAS/SATA controller (see “Removing a ServeRAID SAS/SATA controller” on page 184). Step 5. Align the memory module with the connector on the ServeRAID adapter and push it into the connector until it is firmly seated. Lenovo System x3550 M5 Installation and Service Guide...
Page 205: Removing A Thermal Kit (Hot-Swap Fan)
ServeRAID ServeRAID adapter memory module Retention bracket Figure 113. ServeRAID memory module installation Step 6. Reinstall the ServeRAID SAS/SATA controller (see “Replacing a ServeRAID SAS/SATA controller” on page 185). Step 7. Reconnect the power cords and any cables that you removed. Step 8.
Page 206: Replacing A Thermal Kit (Hot-Swap Fan)
Then, remove the new fan from the package. Step 4. Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 207 Fan tabs Fan connector on the system board Figure 115. Fan installation (1) Step 5. Insert the fan into the fan slot in the fan assembly bracket and press it down until it is seated correctly in the slot and the fan connector is installed correctly to the connector on the system board.
Page 208: Removing A Power Supply
There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To remove a hot-swap ac power supply, complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 209 Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. If only one power supply is installed, turn off the server and peripheral devices and disconnect all power cords. Step 3.
Page 210 2. Remove the signal cables from the connectors. 4. Attach signal cables to other devices. 3. Remove all cables from the devices. 5. Connect power cords to their sources. 6. Turn ON all the power sources. Statement 33 Lenovo System x3550 M5 Installation and Service Guide...
Page 211 • See the specifications in the product documentation for the required torque values for the wiring-terminal screws. Important: Before you use the product, be sure to read the multilingual safety instructions at: https://support.lenovo.com/documents/LNVO-DOCS To remove a hot-swap dc power supply, complete the following steps: Step 1.
Page 212: Replacing A Power Supply
• Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply with the same wattage immediately. • You can order an optional power supply for redundancy. Lenovo System x3550 M5 Installation and Service Guide...
Page 213 • These power supplies are designed for parallel operation. In the event of a power-supply failure, the redundant power supply continues to power the system. The server supports a maximum of two power supplies. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 214 Step 9. If you are replacing a power supply to the server, attach the redundant power information label that comes with this option on the server cover near the power supplies. Lenovo System x3550 M5 Installation and Service Guide...
Page 215 Figure 120. Redundant power information label Replacing a hot-swap dc power supply Use this information to replace a hot-swap dc power supply. The following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply: •...
Page 216 • Connect and disconnect cables as described in the following table when you install, move, or open covers on this product or attached devices. Lenovo System x3550 M5 Installation and Service Guide...
Page 217 To Connect: To Disconnect: 1. Turn OFF all power sources and equipment that is to 1. Turn OFF all power sources and equipment that is to be attached to this product. be attached to this product. 2. Attach signal cables to the product. •...
Page 218 -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.
Page 219: Removing A Hot-Swap Hard Disk Drive Backplane
Power supply filler Power supply Power supply release tab Figure 122. Power supply installation Step 6. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.
Page 220 Carefully lift the backplane out of the chassis by pulling outwards and lifting it up. 4 x 2.5-inch hard disk drive backplane Figure 124. 4 x 2.5-inch hot-swap hard disk drive backplane removal Lenovo System x3550 M5 Installation and Service Guide...
Page 221 Step for removing a 10 x 2.5-inch hot-swap hard disk drive backplane Carefully lift the backplane out of the chassis by pulling outwards and lifting it up. 10 x 2.5-inch hard disk drive backplane Figure 125. 10 x 2.5-inch hot-swap hard disk drive backplane removal Chapter 5 Removing and replacing components...
Page 222: Replacing A Hot-Swap Hard Disk Drive Backplane
Reconnect the cables to the hard disk drive backplane. Step 3. Install the hot-swap hard disk drive backplane. Based on the server configuration, the hot-swap hard disk drive backplane may appear as either of the following four. Lenovo System x3550 M5 Installation and Service Guide...
Page 223 Steps for installing a 4 x 2.5-inch hot-swap hard disk drive backplane. Note: Two 4 x 2.5-inch hot-swap hard disk drive backplanes are used for the eight 2.5-inch hard disk drive server configuration. Align the backplane with the slots on the chassis. Carefully lower the hard disk drive backplane until it is fully seated in the chassis.
Page 224 Carefully lower the hard disk drive backplane until it is fully seated in the chassis. 10 x 2.5-inch hard disk drive backplane Figure 128. 10 x 2.5-inch hot-swap hard disk drive backplane installation Lenovo System x3550 M5 Installation and Service Guide...
Page 225 Steps for installing a 4 x 3.5-inch hot-swap hard disk drive backplane. Carefully lower the hard disk drive backplane until it is fully seated in the chassis. Secure the backplane to the chassis by pressing the release latches. 4 x 3.5-inch hard disk drive backplane Figure 129.
Page 226 SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 130. 8 x 2.5-inch hot-swap backplane cable connection Lenovo System x3550 M5 Installation and Service Guide...
Page 227 SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 131. 10 x 2.5-inch hot-swap backplane cable connection Chapter 5 Removing and replacing components...
Page 228 SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 132. 12 x 2.5-inch hot-swap backplane cable connection Lenovo System x3550 M5 Installation and Service Guide...
Page 229: Removing A Simple-Swap Hard Disk Drive Backplate
SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 133. 4 x 3.5-inch hot-swap hard disk drive backplane installation Step 5. Reinstall the hard disk drives and filler panels (see “Replacing hot-swap hard disk drives” on page 136).
Page 230 Steps for removing a 4 x 3.5-inch simple-swap hard disk drive backplate. Lift the release latches that secure the backplate assembly to the chassis. Carefully lift the backplate assembly out of the chassis by pulling outwards and lifting it up. Lenovo System x3550 M5 Installation and Service Guide...
Page 231: Replacing A Simple-Swap Hard Disk Drive Backplate
4 x 3.5-inch hard disk drive backplate Figure 135. 4 x 3.5-inch simple-swap hard disk drive backplate assembly removal Step 7. Disconnect the power and signal cables from the system board. If you are instructed to return the hard disk drive backplate assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 232 Steps for installing a 4 x 3.5-inch simple-swap hard disk drive backplate assembly. Carefully lower the backplate assembly into the chassis until it is seated firmly. Secure the backplate assembly to the chassis by pressing the release latches. Lenovo System x3550 M5 Installation and Service Guide...
Page 233 4 x 3.5-inch hard disk drive backplate Figure 137. 4 x 3.5-inch simple-swap hard disk drive backplate assembly installation Step 3. Connect the signal and power cables to the system board. Route the signal cable from the drive backplane along the chassis and connect it to the SAS/SATA signal connector. Then, route the power cable from the drive backplate assembly along the chassis and connect it to the simple-swap SATA power connector.
Page 234 SAS/SATA power connector SAS/SATA power cable SAS/SATA signal cables Figure 138. 8 x 2.5-inch simple-swap backplate assembly cable connection Lenovo System x3550 M5 Installation and Service Guide...
Page 235: Removing A Usb Embedded Hypervisor Flash Device
SAS/SATA power connector SAS/SATA power cable SAS/SATA signal cable Figure 139. 4 x 3.5-inch simple-swap backplate assembly cable connection Step 4. Reinstall the hard disk drives and filler panels (see “Replacing simple-swap hard disk drives” on page 138). Step 5. Reinstall the cover (see “Replacing the cover”...
Page 236: Replacing A Usb Embedded Hypervisor Flash Device
Remove the cover (see “Removing the cover” on page 119). Step 4. Align the flash device with the connector on the system board and push it into the USB connector until it is firmly seated. Lenovo System x3550 M5 Installation and Service Guide...
Page 237: Removing The System Battery
The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 238 (see “Removing a PCI riser-card assembly” on page 169 or “Removing the 2.5-inch hot-swap rear hard disk drive kit” on page 140). Step 5. Locate the system battery on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 239 System battery Figure 142. Location of system battery on system board If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the battery connector. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket. Attention: Neither tilt nor push the battery by using excessive force.
Page 240: Replacing The System Battery
• To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, contact your Lenovo sales representative or Lenovo reseller. • After you replace the system-board battery, you must reconfigure the server and reset the system date and time.
Page 241 System battery Figure 144. Location of system battery connector on system board Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Figure 145. System battery installation Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely.
Page 242: Removing The Media Cage
Notes: • Refer to the illustration that applies to your particular server configuration. • Remember the cable routing before disconnecting the cables from the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 243 Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Release latch Operator information panel connector Front USB assembly connector LCD display cable connector Front video connector Optical drive connector Figure 146. Media cage removal for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Chapter 5 Removing and replacing components...
Page 244 Ten 2.5-inch hot-swap hard disk drive server configuration: Release latch Operator information panel connector Front USB assembly connector Front video connector Figure 147. Media cage removal for ten 2.5-inch hot-swap hard disk drive server configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 245: Replacing The Media Cage
Four 3.5-inch hot-swap or simple-swap hard disk drive server configuration: Release latch Front USB assembly connector Front video connector Figure 148. Media cage removal for four 3.5-inch hot-swap or simple-swap hard disk drive server configuration Step 5. If you are instructed to return the media cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 246 Front USB assembly connector LCD display cable connector Front video connector Optical drive connector Figure 149. Media cage installation for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 247 Ten 2.5-inch hot-swap hard disk drive server configuration: Operator information panel connector Front USB assembly connector Front video connector Figure 150. Media cage installation for ten 2.5-inch hot-swap hard disk drive server configuration Chapter 5 Removing and replacing components...
Page 248: Removing The Front Usb Connector Assembly
(see “Removing the cover” on page 119). Step 3. Remove the media cage (see “Removing the media cage” on page 228). Step 4. Remove the front USB connector assembly from the media cage. Notes: Lenovo System x3550 M5 Installation and Service Guide...
Page 249 • Refer to the illustration that applies to your particular server configuration. • The eight 2.5-inch and four 3.5-inch hot-swap or simple-swap hard disk drive server configuration supports three USB connectors. The ten 2.5-inch hot-swap hard disk drive server configuration supports only two USB connectors. Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Front USB assembly Figure 152.
Page 250: Replacing The Front Usb Connector Assembly
Insert the front USB connector assembly into the media cage. Note: Refer to the illustration that applies to your particular server configuration. Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Lenovo System x3550 M5 Installation and Service Guide...
Page 251 Front USB assembly Figure 155. Front USB connector assembly installation for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Front USB assembly Figure 156. Front USB connector assembly installation for ten 2.5-inch hot-swap hard disk drive server configuration Four 3.5-inch hot-swap or simple-swap hard disk drive server configuration: Chapter 5...
Page 252: Removing The Front Video Connector Assembly
Loosen the screws that secure the front video connector assembly to the media cage; then, remove the assembly from the media cage. Note: Refer to the illustration that applies to your particular server configuration. Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Lenovo System x3550 M5 Installation and Service Guide...
Page 253 Media cage Video connector Screws Figure 158. Front video connector assembly removal for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Video connector Screws Media cage Figure 159. Front video connector assembly removal for ten 2.5-inch hot-swap hard disk drive server configuration Four 3.5-inch hot-swap or simple-swap hard disk drive server configuration: Chapter 5...
Page 254: Replacing The Front Video Connector Assembly
Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Media cage Video connector Screws Figure 161. Front video connector assembly installation for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 255 Ten 2.5-inch hot-swap hard disk drive server configuration: Video connector Screws Media cage Figure 162. Front video connector assembly installation for ten 2.5-inch hot-swap hard disk drive server configuration Four 3.5-inch hot-swap or simple-swap hard disk drive server configuration: Video connector Screws Media cage Figure 163.
Page 256: Removing The Operator Information Panel Assembly
Step 5. For the eight 2.5-inch hot-swap or simple-swap and ten 2.5-inch hot-swap hard disk drive server configuration, remove the operator information panel assembly from the media cage. Lenovo System x3550 M5 Installation and Service Guide...
Page 257 Note: Refer to the illustration that applies to your particular server configuration. Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Operator information panel Figure 165. Operator information panel assembly removal from media cage for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Operator information panel...
Page 258: Replacing The Operator Information Panel Assembly
Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Operator information panel Figure 167. Operator information panel assembly installation into media cage for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 259 Ten 2.5-inch hot-swap hard disk drive server configuration: Operator information panel Figure 168. Operator information panel assembly installation into media cage for ten 2.5-inch hot-swap hard disk drive server configuration Step 3. Carefully push the media cage back into the chassis (see “Replacing the media cage” on page 231).
Page 260: Removing The Lcd System Information Display Panel
Note: The LCD system information display panel is available only in the ten 2.5-inch hot-swap hard disk drive server configuration. Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Lenovo System x3550 M5 Installation and Service Guide...
Page 261 Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4. Remove the media cage (see “Removing the media cage” on page 228). Step 5.
Page 262: Replacing The Lcd System Information Display Panel
Retention bracket Media cage Figure 172. Retention bracket removal Step 4. From inside the media cage, carefully insert the LCD system information display panel into place. Lenovo System x3550 M5 Installation and Service Guide...
Page 263 LCD display Media cage Figure 173. LCD system information display panel installation Step 5. Carefully insert the tab on the retention bracket into the slot on the LCD panel assembly and rotate it counterclockwise until it clicks into place. Retention bracket Media cage Figure 174.
Page 264: Removing The Com Port Bracket
COM port cable connector Figure 175. Disconnecting COM port bracket cable from system board Step 5. Loosen the screws; then remove the COM port bracket connector from the opening of PCIe riser 2 assembly. Lenovo System x3550 M5 Installation and Service Guide...
Page 265: Replacing The Com Port Bracket
Figure 176. COM port bracket connector insertion into PCIe riser 2 assembly Note: For some it may be easier to remove the COM port bracket by first slightly removing PCIe riser 2 assembly from the system board Step 6. If you are instructed to return the COM port bracket, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 266 Insert the COM port bracket connector into the opening of PCIe riser 2 assembly from inside the server; then tighten the screws. Figure 178. COM port bracket connector insertion into PCIe riser 2 assembly Step 7. Connect the COM port bracket cable to the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 267: Removing The Security Bezel
COM port cable connector Figure 179. COM port bracket cable routing Step 8. Reinstall the cover (see “Replacing the cover” on page 120). Step 9. Slide the server into the rack. Step 10. Reconnect the power cords and any cables that you removed. Step 11.
Page 268: Replacing The Security Bezel
If necessary, turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3. Carefully insert the two tabs on the security bezel into the slots along the right side of the chassis. Lenovo System x3550 M5 Installation and Service Guide...
Page 269: Removing And Replacing Tier 2 Crus
Turn on the peripheral devices and the server. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 270 Remove the air baffle (see “Removing the air baffle” on page 122). Step 5. Locate the microprocessor to be removed (see “System-board internal connectors” on page 26). Step 6. Remove the heat sink. Lenovo System x3550 M5 Installation and Service Guide...
Page 271 Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal material will contaminate it. If the thermal material on the microprocessor or heat sink becomes contaminated, you must wipe off the contaminated thermal material on the microprocessor or heat sink with the alcohol wipes and reapply clean thermal grease to the heat sink.
Page 272 The installation tool rests flush on the socket only when it is aligned correctly. Installation tool Alignment Microprocessor pins Figure 188. Installation tool alignment Using the following instructions for your installation tool to remove the microprocessor. Lenovo System x3550 M5 Installation and Service Guide...
Page 273 • When using the installation tool, gently twist the handle of the installation tool clockwise until it locks in the “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Handle Installation tool Microprocessor Figure 189.
Page 274: Replacing A Microprocessor And Heat Sink
• When installing multiple microprocessors, open one microprocessor socket at a time to avoid damaging other microprocessor socket contacts. • The server supports up to two multi-core microprocessors. See http://www.lenovo.com/ serverproven/ for a list of supported microprocessors. • The first microprocessor must always be installed in microprocessor socket 1 on the system board.
Page 275 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller. • The microprocessor installation tool has the microprocessor installed on the tool, and may have a protective cover over the microprocessor.
Page 276 Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Lenovo System x3550 M5 Installation and Service Guide...
Page 277 Figure 194. Installation tool alignment Install the microprocessor using the following instructions for your installation tool. • When using the installation tool, twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket, and lift the installation tool out of the socket.
Page 278 Touching the thermal material will contaminate it. Step 7. Remove the microprocessor cover, tape, or label from the surface of the microprocessor socket, if one is present. Store the cover in a safe place. Lenovo System x3550 M5 Installation and Service Guide...
Page 279 Figure 198. Socket cover removal Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 118. Step 8. Close the microprocessor socket release levers and retainer: release lever Microprocessor release lever...
Page 280 Rotate each screw one full rotation at a time. Repeat this process until the screws are tightened. Step 10. Reinstall the air baffle (see “Replacing the air baffle” on page 122). Lenovo System x3550 M5 Installation and Service Guide...
Page 281: Thermal Grease
Step 11. Reinstall the cover (see “Replacing the cover” on page 120). Step 12. Slide the server into the rack. Step 13. Reconnect the power cords and any cables that you removed. Step 14. Turn on the peripheral devices and the server. Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.
Page 282: Removing The System Board
Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. To remove the system board, complete the following steps: Step 1.
Page 283 Step 10. (Trained technician only) Remove all heat sinks and microprocessors, and set them aside on a static-protective surface for reinstallation (see “Removing a microprocessor and heat sink” on page 255). Notes: 1. Remove the socket covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the system board you are removing.
Page 284 Step 16. Slightly push the system board toward the hot-swap fans; then, grasp the system board handles and carefully lift it up from the chassis, being careful not to damage any surrounding components. Lenovo System x3550 M5 Installation and Service Guide...
Page 285: Replacing The System Board
4. Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. Chapter 5...
Page 286 Thumbscrew System board handle System board handle Thumbscrew Figure 208. System board installation Note: Make sure that all the system board standoffs engage the system board correctly. Lenovo System x3550 M5 Installation and Service Guide...
Page 287 System board standoffs Figure 209. System-board standoffs Step 3. Fasten the two thumbscrews (one is near PCI slot 2 and one is between fans 4 and 5). Thumbscrew System board handle Thumbscrew System board handle Figure 210. Thumbscrews engagement Step 4. For 2.5-inch hard disk drive server models, close the system board retention lever.
Page 288 Step 15. Reconnect the power cords and any cables that you removed. Step 16. Turn on the peripheral devices and the server. Step 17. Start the Setup utility and reset the configuration. Lenovo System x3550 M5 Installation and Service Guide...
Page 289 • Set the system date and time. • Set the power-on password. • Reconfigure the server. See “Using the Setup utility” on page 36 for more details. Step 18. Either update the server with the latest RAID firmware or restore the pre-existing firmware from a diskette or CD image.
Page 290 Lenovo System x3550 M5 Installation and Service Guide...
Page 291: Appendix A. Integrated Management Module 2.1 (Imm2.1) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2015, 2017...
Page 292: Imm Events That Automatically Notify Support
Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 293 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010c-2001ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) 806f010c-2002ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) 806f010c-2003ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 294 (Drive 7) 806f010d-0408ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 8) 806f010d-0409ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 9) Lenovo System x3550 M5 Installation and Service Guide...
Page 295 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-040affff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10) 806f010d-040bffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) 806f010d-040cffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Page 296 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) 806f050c-200effff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) 806f050c-200fffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) Lenovo System x3550 M5 Installation and Service Guide...
Page 297 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f050c-2010ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) 806f050c-2011ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) 806f050c-2012ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 298: List Of Imm Events
May also be shown as 4000000100000000 or 0x4000000100000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0001 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 299 • 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Serviceable...
Page 300 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. Lenovo System x3550 M5 Installation and Service Guide...
Page 301 May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface.
Page 302 • 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 303 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
Page 304 • 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3]. This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 305 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
Page 306 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 307 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
Page 308 GW@=[arg6], DNS1@=[arg7] . This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 309 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
Page 310 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 311 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...
Page 312 5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3550 M5 Installation and Service Guide...
Page 313 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Alert Category...
Page 314 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 Lenovo System x3550 M5 Installation and Service Guide...
Page 315 User Response Information only; no action is required. • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL.
Page 316 This message is for the use case where a Management Controller Event Log on a system is 75% full. May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 317 CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info...
Page 318 This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login Lenovo System x3550 M5 Installation and Service Guide...
Page 319 SNMP Trap ID CIM Information Prefix: IMM ID: 0041 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. •...
Page 320 • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 321 CIM Information Prefix: IMM ID: 0045 User Response Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. DDNS registration and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 322 IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 323 Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0050...
Page 324 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0053 User Response Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. Lenovo System x3550 M5 Installation and Service Guide...
Page 325 IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. •...
Page 326 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 327 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning...
Page 328 May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0061 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 329 • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0062 User Response...
Page 330 • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 331 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. • 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity...
Page 332 • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 333 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info...
Page 334 • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 335 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5]. A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable...
Page 336 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 337 none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info...
Page 338 • 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 339 CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable...
Page 340 May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0086 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 341 • 40000057-00000000 : Telnet [arg1] by user [arg2]. A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only;...
Page 342 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0090 User Response Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. Lenovo System x3550 M5 Installation and Service Guide...
Page 343 A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. •...
Page 344 Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 345 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only; no action is required. • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info...
Page 346 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 347 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only; no action is required. • 40000064-00000000 : User [arg1] created. A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable...
Page 348 User Response Information only; no action is required. • 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 349 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account privileges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable...
Page 350 • 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2]. User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3550 M5 Installation and Service Guide...
Page 351 SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable...
Page 352 Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3550 M5 Installation and Service Guide...
Page 353 Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable Automatically notify support...
Page 354 May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0115 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 355 • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0116 User Response...
Page 356 Prefix: IMM ID: 0119 User Response Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 357 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity...
Page 358 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 359 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable...
Page 360 • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 361 none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 362 A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 363 CIM Information Prefix: IMM ID: 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes. • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware has been detected between nodes May also be shown as 4000008500000000 or 0x4000008500000000 Severity...
Page 364 May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0136 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 365 Information only; no action is required. • 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete.
Page 366 (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 367 Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
Page 368 SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 369 2. Replace the failing fan. (n = fan number) • 80010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 3A/3B Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
Page 370 (Fan 6A/6B Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d06ffff or 0x800102041d06ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 371 Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
Page 372 May also be shown as 800107010f01ffff or 0x800107010f01ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 Lenovo System x3550 M5 Installation and Service Guide...
Page 373 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010701-0f02ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
Page 374 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Lenovo System x3550 M5 Installation and Service Guide...
Page 375 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. RR PCI2 Amb Temp : • 80010701-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (PCI 3 Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted.
Page 376 • 80010701-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. Lenovo System x3550 M5 Installation and Service Guide...
Page 377 May also be shown as 800107011402ffff or 0x800107011402ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 378 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011405ffff or 0x800107011405ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature Lenovo System x3550 M5 Installation and Service Guide...
Page 379 SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010701-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
Page 380 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. Lenovo System x3550 M5 Installation and Service Guide...
Page 381 • 80010901-0f01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (REAR BP Temp A) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010f01ffff or 0x800109010f01ffff Severity Error Serviceable...
Page 382 (PCI 2 Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011002ffff or 0x800109011002ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 383 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 384 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011401ffff or 0x800109011401ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 385 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 386 May also be shown as 800109011404ffff or 0x800109011404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 387 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 388 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (Ambient Temp) Lenovo System x3550 M5 Installation and Service Guide...
Page 389 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109013701ffff or 0x800109013701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response...
Page 390 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010f02ffff or 0x80010b010f02ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 391 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 392 Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010b01-1301ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (PSU 1 Amb Temp) Lenovo System x3550 M5 Installation and Service Guide...
Page 393 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011301ffff or 0x80010b011301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response...
Page 394 May also be shown as 80010b011403ffff or 0x80010b011403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 395 Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted.
Page 396 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3550 M5 Installation and Service Guide...
Page 397 SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010b01-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted.
Page 398 • 80030108-1301ffff : Sensor [SensorElementName] has asserted. (PS Heavy Load) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 800301081301ffff or 0x800301081301ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 399 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Replace the power supply with higher rated power. 2. Reduce the total power consumption by removing newly added or unused option like drives or adapters.
Page 400 SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response Information only; no action is required. SMM Monitor : • 8007000d-2582ffff : Sensor [SensorElementName] has transitioned to normal state. (RAID Vol State) Lenovo System x3550 M5 Installation and Service Guide...
Page 401 This message is for the use case when an implementation has detected a Sensor transition to the normal state. May also be shown as 8007000d2582ffff or 0x8007000d2582ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0518 User Response...
Page 402 May also be shown as 8007010d2582ffff or 0x8007010d2582ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response None Lenovo System x3550 M5 Installation and Service Guide...
Page 403 CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk.
Page 404 This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701142201ffff or 0x800701142201ffff Severity Warning Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 405 Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response 1. Complete the administrative tasks that require the TPM physical presence switch to be in the ON position. 2. Restore the physical presence switch to the OFF position. 3.
Page 406 May also be shown as 800702010302ffff or 0x800702010302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 407 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 408 Prefix: PLAT ID: 0522 User Response 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. 2. Replace power supply n. (n = power supply number) Lenovo System x3550 M5 Installation and Service Guide...
Page 409 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 410 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 411 Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. If enabling TXT is not required, disable TXT from the Setup Utility. 2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility. 3.
Page 412 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 Lenovo System x3550 M5 Installation and Service Guide...
Page 413 User Response 1. Check for an error LED on the system board. 2. Check the system-event log. 3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 414 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702282e01ffff or 0x800702282e01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 Lenovo System x3550 M5 Installation and Service Guide...
Page 415 User Response None ME Error : ME Flash Error : • 80070301-0301ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (CPU 1 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe.
Page 416 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response None • 8007030d-2582ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. (RAID Vol State) Lenovo System x3550 M5 Installation and Service Guide...
Page 417 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 418 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 419 1. Check power supply n LED. 2. Remove the failing power supply. 3. Follow actions in "Power Problems and Solving Power Problems". 4. (Trained technician only) Replace the system board. (n = power supply number) If the specified sensor is PS n 12Vaux Fault, complete the following steps until the problem is solved: 1.
Page 420 • 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit) This message is for the use case when an implementation has detected Redundancy was Restored. May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 421 Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0561 User Response No action; information only. • 800b0108-1301ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Power Unit) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b01081301ffff or 0x800b01081301ffff Severity Error...
Page 422 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) Lenovo System x3550 M5 Installation and Service Guide...
Page 423 • 800b010c-2581ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Backup Memory) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010c2581ffff or 0x800b010c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0802...
Page 424 (Power Resource) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b05091301ffff or 0x800b05091301ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 425 2. Reduce the total power consumption by removing newly added or unused options like drives or adaptors. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 426 (Backup Memory) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 427 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. • 806f0007-0301ffff : [ProcessorElementName] has Failed with IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition.
Page 428 This message is for the use case when an implementation has detected a Power Supply has been added. May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 429 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0084 User Response No action; information only. • 806f0008-0a02ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been added. May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info...
Page 430 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3550 M5 Installation and Service Guide...
Page 431 SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0402ffff : The Drive [StorageVolumeElementName] has been added. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Info...
Page 432 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 Lenovo System x3550 M5 Installation and Service Guide...
Page 433 User Response No action; information only. • 806f000d-0406ffff : The Drive [StorageVolumeElementName] has been added. (Drive 6) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info Serviceable...
Page 434 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040affff : The Drive [StorageVolumeElementName] has been added. (Drive 10) Lenovo System x3550 M5 Installation and Service Guide...
Page 435 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response...
Page 436 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the system. (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Lenovo System x3550 M5 Installation and Service Guide...
Page 437 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0794 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page: a. Restart the server. b. At the prompt, press F3 to recover the firmware.
Page 438 (ABR Status) This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 439 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Info Center for the appropriate user response.
Page 440 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3550 M5 Installation and Service Guide...
Page 441 4. Remove components one at a time, restarting the server each time, to see if the problem goes away. 5. If the problem remains, (trained service technician) replace the system board. Firmware Error : Sys Boot Status : • 806f000f-22010cff : CPU voltage mismatch detected on [ProcessorElementName]. (ABR Status) This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage.
Page 442 (No Boot Device) This message is for the use case when an implementation has detected a System with No Bootable Media. May also be shown as 806f001e2201ffff or 0x806f001e2201ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 443 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0286 User Response No action; information only. • 806f0021-2201ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error...
Page 444 This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 445 CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 446 806f0021-3003ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 3) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00213003ffff or 0x806f00213003ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 447 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 448 Detected for Processor. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0036 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 449 1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and completely closed. 2. Make sure that the heat sink for microprocessor n is installed correctly. 3.
Page 450 3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for more information. (n = power supply number) • 806f0109-1301ffff : [PowerSupplyElementName] has been Power Cycled. (Host Power) Lenovo System x3550 M5 Installation and Service Guide...
Page 451 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. Appendix A. Integrated management module 2.1 (IMM2.1) error messages...
Page 452 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 453 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 454 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 455 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 456 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 457 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 458 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 459 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 460 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 461 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 462 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 463 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 464 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 465 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 466 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 467 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 468 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 469 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 470 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 471 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 472 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 473 Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 474 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 475 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 476 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0406ffff or 0x806f010d0406ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 477 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 478 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3550 M5 Installation and Service Guide...
Page 479 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 480 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3550 M5 Installation and Service Guide...
Page 481 • 806f010d-040dffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 13) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040dffff or 0x806f010d040dffff Severity Error Serviceable...
Page 482 806f0113-0302ffff : A bus timeout has occurred on system [ComputerSystemElementName]. (CPU 2 PECI) This message is for the use case when an implementation has detected a Bus Timeout. May also be shown as 806f01130302ffff or 0x806f01130302ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 483 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0224 User Response 1. Reseat the microprocessor, and then restart the server. 2. Replace microprocessor n. (n = microprocessor number) • 806f011b-0701ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error.
Page 484 User Response No action; information only. • 806f0125-0c01ffff : [ManagedElementName] detected as absent. (Front Panel) This message is for the use case when an implementation has detected a Managed Element is Absent. Lenovo System x3550 M5 Installation and Service Guide...
Page 485 May also be shown as 806f01250c01ffff or 0x806f01250c01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response No action; information only. • 806f0125-1001ffff : [ManagedElementName] detected as absent. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is Absent.
Page 486 • 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Lenovo System x3550 M5 Installation and Service Guide...
Page 487 Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response 1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 488 4. Reseat the adapter. 5. Replace the adapter. 6. (Trained technician only) Replace microprocessor n. 7. (Trained technician only) Replace the system board. (n = microprocessor number) One of the CPUs : Lenovo System x3550 M5 Installation and Service Guide...
Page 489 • 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 490 806f020d-0403ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 491 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 492 806f020d-0406ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 493 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 494 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 495 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 496 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3550 M5 Installation and Service Guide...
Page 497 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane.
Page 498 • 806f0308-0a02ffff : [PowerSupplyElementName] has lost input. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 499 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. Appendix A. Integrated management module 2.1 (IMM2.1) error messages...
Page 500 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 501 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 502 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 503 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 504 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 505 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 506 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 507 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 508 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 509 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 510 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 511 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 512 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 513 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 514 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 515 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 516 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 517 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 518 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 519 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 520 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 521 3. Manually re-enable all affected DIMMs. 4. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 5. If the problem follows the DIMM, replace the failing DIMM. 6.
Page 522 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3550 M5 Installation and Service Guide...
Page 523 SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0404ffff or 0x806f030d0404ffff Severity Info...
Page 524 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0407ffff or 0x806f030d0407ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 Lenovo System x3550 M5 Installation and Service Guide...
Page 525 User Response No action; information only. • 806f030d-0408ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Info Serviceable...
Page 526 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-040cffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 12) Lenovo System x3550 M5 Installation and Service Guide...
Page 527 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040cffff or 0x806f030d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response...
Page 528 May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0374 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 529 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 530 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 531 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 532 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 533 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 534 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 535 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 536 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 537 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 538 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 539 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 540 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 541 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 542 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 543 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 544 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 545 CIM Information Prefix: PLAT ID: 0232 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser cards. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 546 This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05072584ffff or 0x806f05072584ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 547 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 548 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 549 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 550 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 551 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 552 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 553 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 554 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 555 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 556 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 557 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 558 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 559 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 560 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 561 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 562 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 563 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 564 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 565 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 566 User Response 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 567 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 568 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0403ffff or 0x806f050d0403ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 569 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 570 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0406ffff or 0x806f050d0406ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 Lenovo System x3550 M5 Installation and Service Guide...
Page 571 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5.
Page 572 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. Lenovo System x3550 M5 Installation and Service Guide...
Page 573 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-040affff : Array [ComputerSystemElementName] is in critical condition. (Drive 10) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040affff or 0x806f050d040affff Severity Error...
Page 574 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3550 M5 Installation and Service Guide...
Page 575 • 806f050d-040dffff : Array [ComputerSystemElementName] is in critical condition. (Drive 13) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040dffff or 0x806f050d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 576 4. Remove components one at a time, restarting the server each time, to see if the problem goes away. Lenovo System x3550 M5 Installation and Service Guide...
Page 577 5. If the problem remains, (trained service technician) replace the system board. • 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 1) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error...
Page 578 • 806f0608-1301ffff : [PowerSupplyElementName] has a Configuration Mismatch. (PS Configuration) This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. May also be shown as 806f06081301ffff or 0x806f06081301ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 579 Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0104 User Response 1. Make sure that the power supplies installed are with the same rating or wattage. 2. Reinstall the power supplies with the same rating or wattage. •...
Page 580 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0402ffff or 0x806f060d0402ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 Lenovo System x3550 M5 Installation and Service Guide...
Page 581 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 582 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3550 M5 Installation and Service Guide...
Page 583 • 806f060d-0406ffff : Array [ComputerSystemElementName] has failed. (Drive 6) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 584 • 806f060d-0409ffff : Array [ComputerSystemElementName] has failed. (Drive 9) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0409ffff or 0x806f060d0409ffff Severity Error Lenovo System x3550 M5 Installation and Service Guide...
Page 585 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 586 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040cffff or 0x806f060d040cffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3550 M5 Installation and Service Guide...
Page 587 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 588 • 806f070c-2003ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. Lenovo System x3550 M5 Installation and Service Guide...
Page 589 May also be shown as 806f070c2003ffff or 0x806f070c2003ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.
Page 590 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. Lenovo System x3550 M5 Installation and Service Guide...
Page 591 • 806f070c-2007ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2007ffff or 0x806f070c2007ffff Severity Error Serviceable...
Page 592 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200affff or 0x806f070c200affff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 593 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200bffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 594 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200effff or 0x806f070c200effff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 595 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200fffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 596 [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2012ffff or 0x806f070c2012ffff Severity Error Lenovo System x3550 M5 Installation and Service Guide...
Page 597 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2013ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 598 • 806f070c-2016ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. Lenovo System x3550 M5 Installation and Service Guide...
Page 599 May also be shown as 806f070c2016ffff or 0x806f070c2016ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.
Page 600 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. One of the DIMMs : Lenovo System x3550 M5 Installation and Service Guide...
Page 601 • 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Severity Info Serviceable...
Page 602 May also be shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 603 • 806f070d-0404ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity Info Serviceable...
Page 604 May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 605 • 806f070d-0408ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0408ffff or 0x806f070d0408ffff Severity Info Serviceable...
Page 606 May also be shown as 806f070d040bffff or 0x806f070d040bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 607 • 806f070d-040cffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040cffff or 0x806f070d040cffff Severity Info Serviceable...
Page 608 May also be shown as 806f072b2201ffff or 0x806f072b2201ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 User Response No action; information only. ROM Recovery : Lenovo System x3550 M5 Installation and Service Guide...
Page 609 • 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 610 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. Check the DIMM error LEDs. 3. Remove the failing DIMM from the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 611 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5.
Page 612 May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0376 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 613 • 806f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2001ffff or 0x806f090c2001ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 614 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 615 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 5) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2005ffff or 0x806f090c2005ffff Severity Warning...
Page 616 806f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 8) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2008ffff or 0x806f090c2008ffff Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 617 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 618 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) Lenovo System x3550 M5 Installation and Service Guide...
Page 619 • 806f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 12) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200cffff or 0x806f090c200cffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 620 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200fffff or 0x806f090c200fffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 621 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2010ffff or 0x806f090c2010ffff Severity Warning...
Page 622 806f090c-2013ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 19) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2013ffff or 0x806f090c2013ffff Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 623 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 624 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) Lenovo System x3550 M5 Installation and Service Guide...
Page 625 • 806f090c-2017ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 23) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2017ffff or 0x806f090c2017ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 626 This message is for the use case when an implementation has detected a Processor is running in the Degraded state. May also be shown as 806f0a070302ffff or 0x806f0a070302ffff Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 627 Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 628 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3550 M5 Installation and Service Guide...
Page 629 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 630 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 631 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 632 Memory that has been Detected. May also be shown as 806f0a0c2009ffff or 0x806f0a0c2009ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 Lenovo System x3550 M5 Installation and Service Guide...
Page 633 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 634 Memory that has been Detected. May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 635 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 636 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. Lenovo System x3550 M5 Installation and Service Guide...
Page 637 2. Make sure that ambient temperature is within the specifications. 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) • 806f0a0c-2010ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 638 2. Make sure that ambient temperature is within the specifications. 3. If a fan has failed, complete the action for a fan failure. Lenovo System x3550 M5 Installation and Service Guide...
Page 639 4. Replace DIMM n. (n = DIMM number) • 806f0a0c-2013ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected.
Page 640 2. Make sure that ambient temperature is within the specifications. 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) Lenovo System x3550 M5 Installation and Service Guide...
Page 641 • 806f0a0c-2016ffff : An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2016ffff or 0x806f0a0c2016ffff Severity Error Serviceable...
Page 642 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) • 806f0a13-0301ffff : A Fatal Bus Error has occurred on system [ComputerSystemElementName]. (CPU 1 PECI) Lenovo System x3550 M5 Installation and Service Guide...
Page 643 This message is for the use case when an implementation has detected a Bus Fatal Error. May also be shown as 806f0a130301ffff or 0x806f0a130301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0244 User Response 1.
Page 644 Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. SysBrd 12V : SysBrd 3.3V : SysBrd 5V : Lenovo System x3550 M5 Installation and Service Guide...
Page 645 • 81010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 1A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d01ffff or 0x810102041d01ffff Severity Info Serviceable...
Page 646 May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 4B Tach : Lenovo System x3550 M5 Installation and Service Guide...
Page 647 • 81010204-1d05ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 5A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d05ffff or 0x810102041d05ffff Severity Info Serviceable...
Page 648 May also be shown as 810102041d08ffff or 0x810102041d08ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 8B Tach : Lenovo System x3550 M5 Installation and Service Guide...
Page 649 • 81010701-0f01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (REAR BP Temp A) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010f01ffff or 0x810107010f01ffff Severity Info Serviceable...
Page 650 May also be shown as 810107011002ffff or 0x810107011002ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. RR PCI2 Amb Temp : Lenovo System x3550 M5 Installation and Service Guide...
Page 651 • 81010701-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCI 3 Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011003ffff or 0x810107011003ffff Severity Info Serviceable...
Page 652 May also be shown as 810107011402ffff or 0x810107011402ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 653 • 81010701-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (DIMM AB VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011403ffff or 0x810107011403ffff Severity Info Serviceable...
Page 654 May also be shown as 810107011406ffff or 0x810107011406ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 655 • 81010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable...
Page 656 May also be shown as 810109010f02ffff or 0x810109010f02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 657 • 81010901-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCI 1 Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011001ffff or 0x810109011001ffff Severity Info Serviceable...
Page 658 May also be shown as 810109011301ffff or 0x810109011301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. PSU 2 Amb Temp : Lenovo System x3550 M5 Installation and Service Guide...
Page 659 • 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Serviceable...
Page 660 May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 661 • 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011405ffff or 0x810109011405ffff Severity Info Serviceable...
Page 662 May also be shown as 810109013701ffff or 0x810109013701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 663 • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity Info Serviceable...
Page 664 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. RAID Amb Temp : RR PCI1 Amb Temp : Lenovo System x3550 M5 Installation and Service Guide...
Page 665 • 81010b01-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCI 2 Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011002ffff or 0x81010b011002ffff Severity Info Serviceable...
Page 666 May also be shown as 81010b011401ffff or 0x81010b011401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 667 • 81010b01-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity Info Serviceable...
Page 668 May also be shown as 81010b011405ffff or 0x81010b011405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 669 • 81010b01-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011406ffff or 0x81010b011406ffff Severity Info Serviceable...
Page 670 May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 671 • 8103000f-2101ffff : Sensor [SensorElementName] has asserted. (IMM FW Corrupted) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 8103000f2101ffff or 0x8103000f2101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 672 • 81030112-0601ffff : Sensor [SensorElementName] has deasserted. (SMM Mode) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 810301120601ffff or 0x810301120601ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 673 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. SMM Monitor : • 81070101-0c01ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state.
Page 674 (GPT Status) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 675 Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (I/O Resources) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 676 (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702010302ffff or 0x810702010302ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 677 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 678 (PS 1 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a01ffff or 0x810702080a01ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 679 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 2 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 680 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (I/O Resources) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 681 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070214-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (TPM Lock) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 682 (CPU 2 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 683 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070228-2e01ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (IPMB IO Error) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 684 (ML2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703012c01ffff or 0x810703012c01ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 685 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 8107030d-2582ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (RAID Vol State) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 686 • 810b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 1) This message is for the use case when Redundancy Lost has deasserted. May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 687 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response No action; information only. • 810b010a-1e82ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 2) This message is for the use case when Redundancy Lost has deasserted. May also be shown as 810b010a1e82ffff or 0x810b010a1e82ffff Severity Info...
Page 688 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 689 Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response No action; information only. • 810b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 690 810b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 691 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition.
Page 692 816f0008-0a02ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been removed. May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 693 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 User Response No action; information only. • 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Enabled.
Page 694 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. Lenovo System x3550 M5 Installation and Service Guide...
Page 695 4. Check the SAS cable. • 816f000d-0402ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity Error Serviceable...
Page 696 816f000d-0405ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 5) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 697 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 698 [PhysicalPackageElementName]. (Drive 8) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 699 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 700 May also be shown as 816f000d040bffff or 0x816f000d040bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 701 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 702 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic interrupt. (NMI State) This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt Lenovo System x3550 M5 Installation and Service Guide...
Page 703 May also be shown as 816f00131701ffff or 0x816f00131701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0223 User Response No action; information only. • 816f0021-2201ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName].
Page 704 May also be shown as 816f00212c01ffff or 0x816f00212c01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 705 • 816f0021-3001ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (Internal RAID) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Serviceable...
Page 706 May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0399 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 707 • 816f0107-0301ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable...
Page 708 May also be shown as 816f01080a02ffff or 0x816f01080a02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0087 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 709 • 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable Automatically notify support...
Page 710 May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 711 • 816f010c-2005ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable Automatically notify support...
Page 712 May also be shown as 816f010c2008ffff or 0x816f010c2008ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 713 • 816f010c-2009ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable Automatically notify support...
Page 714 May also be shown as 816f010c200cffff or 0x816f010c200cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 715 • 816f010c-200dffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity Info Serviceable Automatically notify support...
Page 716 May also be shown as 816f010c2010ffff or 0x816f010c2010ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 717 • 816f010c-2011ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2011ffff or 0x816f010c2011ffff Severity Info Serviceable Automatically notify support...
Page 718 May also be shown as 816f010c2014ffff or 0x816f010c2014ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 719 • 816f010c-2015ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2015ffff or 0x816f010c2015ffff Severity Info Serviceable Automatically notify support...
Page 720 May also be shown as 816f010c2018ffff or 0x816f010c2018ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 721 • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable Automatically notify support...
Page 722 User Response No action; information only. • 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3) This message is for the use case when an implementation has detected a Drive was Enabled. Lenovo System x3550 M5 Installation and Service Guide...
Page 723 May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled.
Page 724 • 816f010d-0407ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 7) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 725 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0408ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 8) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info...
Page 726 • 816f010d-040bffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 11) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 727 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-040cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 12) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info...
Page 728 This message is for the use case when an implementation has detected that a system has recovered from a Bus Timeout. May also be shown as 816f01130301ffff or 0x816f01130301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3550 M5 Installation and Service Guide...
Page 729 SNMP Trap ID CIM Information Prefix: PLAT ID: 0225 User Response 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink). 2. If the problem persists and there is no other CPU with the same error indication, replace the system board.
Page 730 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0267 User Response No action; information only. • 816f0125-0c01ffff : [ManagedElementName] detected as present. (Front Panel) Lenovo System x3550 M5 Installation and Service Guide...
Page 731 This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01250c01ffff or 0x816f01250c01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response...
Page 732 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) Lenovo System x3550 M5 Installation and Service Guide...
Page 733 This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition. May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response...
Page 734 May also be shown as 816f020d0400ffff or 0x816f020d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 735 • 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable...
Page 736 May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 737 • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable...
Page 738 May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 739 • 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Severity Info Serviceable...
Page 740 May also be shown as 816f020d040cffff or 0x816f020d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 741 • 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable...
Page 742 May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 743 • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 744 May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 745 • 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 6) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 746 May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 747 • 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info Serviceable Automatically notify support Alert Category...
Page 748 May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 749 • 816f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 14) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200effff or 0x816f030c200effff Severity Info Serviceable Automatically notify support Alert Category...
Page 750 May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 751 • 816f030c-2012ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 18) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2012ffff or 0x816f030c2012ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 752 May also be shown as 816f030c2015ffff or 0x816f030c2015ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 753 • 816f030c-2016ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 22) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2016ffff or 0x816f030c2016ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 754 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. One of the DIMMs : • 816f030d-0400ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 0) Lenovo System x3550 M5 Installation and Service Guide...
Page 755 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0400ffff or 0x816f030d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response...
Page 756 • 816f030d-0404ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0404ffff or 0x816f030d0404ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 757 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0405ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0405ffff or 0x816f030d0405ffff Severity Info...
Page 758 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0408ffff or 0x816f030d0408ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 759 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0409ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0409ffff or 0x816f030d0409ffff Severity Info...
Page 760 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040cffff or 0x816f030d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 761 CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040dffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040dffff or 0x816f030d040dffff Severity Info...
Page 762 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3550 M5 Installation and Service Guide...
Page 763 Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable...
Page 764 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2006ffff or 0x816f040c2006ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 765 No action; information only. • 816f040c-2007ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable Automatically notify support...
Page 766 May also be shown as 816f040c200affff or 0x816f040c200affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 767 • 816f040c-200bffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 768 May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 769 • 816f040c-200fffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 770 May also be shown as 816f040c2012ffff or 0x816f040c2012ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 771 • 816f040c-2013ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2013ffff or 0x816f040c2013ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 772 May also be shown as 816f040c2016ffff or 0x816f040c2016ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 773 • 816f040c-2017ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 23) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2017ffff or 0x816f040c2017ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 774 May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0233 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 775 • 816f0507-0301ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU...
Page 776 May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 777 • 816f050c-2002ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable...
Page 778 May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 779 • 816f050c-2006ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable...
Page 780 May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 781 • 816f050c-200affff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable...
Page 782 May also be shown as 816f050c200dffff or 0x816f050c200dffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 783 • 816f050c-200effff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable...
Page 784 May also be shown as 816f050c2011ffff or 0x816f050c2011ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 785 • 816f050c-2012ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2012ffff or 0x816f050c2012ffff Severity Info Serviceable...
Page 786 May also be shown as 816f050c2015ffff or 0x816f050c2015ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 787 • 816f050c-2016ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2016ffff or 0x816f050c2016ffff Severity Info Serviceable...
Page 788 May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. One of the DIMMs : Lenovo System x3550 M5 Installation and Service Guide...
Page 789 • 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 0) This message is for the use case when an implementation has detected that an Critical Array has deasserted. May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 790 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 4) Lenovo System x3550 M5 Installation and Service Guide...
Page 791 This message is for the use case when an implementation has detected that an Critical Array has deasserted. May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 792 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0408ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 8) Lenovo System x3550 M5 Installation and Service Guide...
Page 793 This message is for the use case when an implementation has detected that an Critical Array has deasserted. May also be shown as 816f050d0408ffff or 0x816f050d0408ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 794 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-040cffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 12) Lenovo System x3550 M5 Installation and Service Guide...
Page 795 This message is for the use case when an implementation has detected that an Critical Array has deasserted. May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 796 • 816f0607-2584ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. (All CPUs) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted. Lenovo System x3550 M5 Installation and Service Guide...
Page 797 May also be shown as 816f06072584ffff or 0x816f06072584ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action; information only. One of the CPUs : • 816f0608-1301ffff : [PowerSupplyElementName] Configuration is OK. (PS Configuration) This message is for the use case when an implementation when a Power Supply configuration is OK.
Page 798 • 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 2) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 799 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 800 • 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 801 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 802 • 816f060d-040affff : Array in system [ComputerSystemElementName] has been restored. (Drive 10) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 803 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 11) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 804 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 805 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2002ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 2) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 806 [MemoryElementName]has deasserted. (DIMM 5) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2005ffff or 0x816f070c2005ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 807 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2006ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 6) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 808 [MemoryElementName]has deasserted. (DIMM 9) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2009ffff or 0x816f070c2009ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 809 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200affff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 10) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 810 816f070c-200dffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200dffff or 0x816f070c200dffff Lenovo System x3550 M5 Installation and Service Guide...
Page 811 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200effff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 14) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 812 816f070c-2011ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 17) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2011ffff or 0x816f070c2011ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 813 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2012ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 18) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 814 816f070c-2015ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 21) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2015ffff or 0x816f070c2015ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 815 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2016ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 22) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 816 816f070c-2581ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (All DIMMS) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 817 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. One of the DIMMs : • 816f070d-0400ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 818 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 819 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0404ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 820 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 821 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0408ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 822 816f070d-040bffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040bffff or 0x816f070d040bffff Lenovo System x3550 M5 Installation and Service Guide...
Page 823 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-040cffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 824 • 816f0807-0302ffff : [ProcessorElementName] has been Enabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 825 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. • 816f0807-2584ffff : [ProcessorElementName] has been Enabled. (All CPUs) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08072584ffff or 0x816f08072584ffff Severity Info...
Page 826 This message is for the use case when an implementation has detected that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 827 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. • 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info...
Page 828 Throttled. (DIMM 4) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 829 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 5) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2005ffff or 0x816f090c2005ffff Severity Info...
Page 830 Throttled. (DIMM 8) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 831 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 9) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity Info...
Page 832 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3550 M5 Installation and Service Guide...
Page 833 SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-200dffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 13) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200dffff or 0x816f090c200dffff Severity Info...
Page 834 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 835 CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2011ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 17) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2011ffff or 0x816f090c2011ffff Severity Info...
Page 836 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2014ffff or 0x816f090c2014ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 Lenovo System x3550 M5 Installation and Service Guide...
Page 837 User Response No action; information only. • 816f090c-2015ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 21) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2015ffff or 0x816f090c2015ffff Severity Info Serviceable...
Page 838 May also be shown as 816f090c2018ffff or 0x816f090c2018ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 839 • 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state. May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable...
Page 840 May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 841 • 816f0a0c-2003ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff Severity Info Serviceable...
Page 842 May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 843 • 816f0a0c-2007ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff Severity Info Serviceable...
Page 844 May also be shown as 816f0a0c200affff or 0x816f0a0c200affff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 845 • 816f0a0c-200bffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200bffff or 0x816f0a0c200bffff Severity Info Serviceable...
Page 846 May also be shown as 816f0a0c200effff or 0x816f0a0c200effff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 847 • 816f0a0c-200fffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200fffff or 0x816f0a0c200fffff Severity Info Serviceable...
Page 848 May also be shown as 816f0a0c2012ffff or 0x816f0a0c2012ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 849 • 816f0a0c-2013ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2013ffff or 0x816f0a0c2013ffff Severity Info Serviceable...
Page 850 May also be shown as 816f0a0c2016ffff or 0x816f0a0c2016ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 851 • 816f0a0c-2017ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2017ffff or 0x816f0a0c2017ffff Severity Info Serviceable...
Page 852 This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error. May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3550 M5 Installation and Service Guide...
Page 853 SNMP Trap ID CIM Information Prefix: PLAT ID: 0245 User Response 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink). 2. If the problem persists and there is no other CPU with the same error indication, replace the system board.
Page 854 Lenovo System x3550 M5 Installation and Service Guide...
Page 855: Appendix B. Uefi/Post Diagnostic Codes
Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support. Booting server to F1 setup menu In additional to the normal process in booting the server to the F1 setup menu (pressing F1 when <F1...
Page 856: List Of Uefi Events
2. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 3. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. Lenovo System x3550 M5 Installation and Service Guide...
Page 857 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. (Trained technician only)Replace the system board •...
Page 858 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. (Trained technician only)Replace the system board •...
Page 859 2. Move the adapter to a different system slot, if available. 3. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. NOTE: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 860 Info User Response Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
Page 861 • I.3868000 IFM: System reset performed to reset adapters. IFM: System reset performed to reset adapters Explanation: Severity Info User Response Complete the following steps: 1. Information only; no action is required. • I.3868003 IFM: Configuration to large for compatibility mode. IFM: Configuration too large for compatibility mode Explanation: Severity...
Page 862 2. Check system event log for uncorrected DIMM failures and replace those DIMMs. • S.1100B CATERR(IERR) has asserted on processor [arg1]. Processor CATERR(IERR) has asserted Explanation: Severity Error User Response Complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 863 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry. If problem follows the affected Processor, or this is a single Processor system, replace the Processor.
Page 864 User Response Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 865 Severity Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. • S.3040007 A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault...
Page 866 Severity Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. • S.3070007 A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault...
Page 867 User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. • S.3818004 The CRTM flash driver could not successfully flash the staging area. A failure occurred.
Page 868 User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 869 If problem follows a moved DIMM to a different memory channel, replace that DIMM. 5. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 870 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 871 User Response Complete the following steps: 1. If the processor or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
Page 872 3. Replace the system board. • W.305800C DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller Explanation: Severity Warning User Response Complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 873 2. Use the CMM to remove auxiliary power from the compute node. This will reboot the compute node. 3. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Update the UEFI Firmware.
Page 874 2. Reset the IMM from the CMM. 3. Use CMM to remove auxiliary power from the compute node. This will reboot the compute node. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
Page 875 2. If the error is not reported on the subsequent boot, no additional recovery action is required. 3. If the event persists, continue booting system and update the UEFI image. 4. (Trained service technician only) Replace the system board. • W.3868001 IFM: Reset loop avoided - Multiple resets not allowed.
Page 876 DIMM. (Note: The event Log might contain a recent 580A4 event denoting detected change in DIMM population that could be related to this problem.) 2. Check the Lenovo support site for an applicable firmware update that applies to this memory error. The release notes will list the known problems the update addresses.
Page 877 • W.58007 Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid. Unsupported DIMM Population Explanation: Severity Error User Response Complete the following steps: 1. Ensure that the DIMM connectors are populated according to the guidelines in the service information for this product.
Page 878 1. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 3. Replace the CMOS battery.
Page 879: Appendix C. Dsa Diagnostic Test Results
Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2015, 2017...
Page 880 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 881 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA –...
Page 882 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 883 The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
Page 884 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 885 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error...
Page 886 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 887 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 888 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 889: Dsa Brocade Test Results
2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM DSA Brocade test results The following messages can result when you run the Brocade test.
Page 890 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 891 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 892 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 893 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA –...
Page 894 • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 895 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 896 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 897 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 898: Dsa Checkpoint Panel Test Results
Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo System x3550 M5 Installation and Service Guide...
Page 899 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.
Page 900: Dsa Cpu Stress Test Results
The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA Lenovo System x3550 M5 Installation and Service Guide...
Page 901 6. If the system has stopped responding, turn off and restart the system and then run the test again. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 902 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 903: Dsa Emulex Adapter Test Results
Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 904 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo System x3550 M5 Installation and Service Guide...
Page 905 – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 906 – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 907: Dsa Exa Port Ping Test Results
2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 908 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 909 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4. If the problem remains, contact your technical-service representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 910: Dsa Hard Drive Test Results
Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo System x3550 M5 Installation and Service Guide...
Page 911: Dsa Intel Network Test Results
– Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 912 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo System x3550 M5 Installation and Service Guide...
Page 913 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 914 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 915 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 916 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo System x3550 M5 Installation and Service Guide...
Page 917 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 918: Dsa Lsi Hard Drive Test Results
The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted Lenovo System x3550 M5 Installation and Service Guide...
Page 919: Dsa Mellanox Adapter Test Results
The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure.
Page 920: Test Results For The Dsa Mellanox Adapter Test
Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 921 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 922: Dsa Memory Isolation Test Results
Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Severity Event Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 923 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 924 Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3550 M5 Installation and Service Guide...
Page 925 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 926 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Recoverable Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 927 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 928 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 929 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 930 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 931 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 932 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 933 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 934 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 935 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 936 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 937 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 938 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 939 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 940 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 941 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 942 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 943 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 944 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 945 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 946 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 947 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 948 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 949 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 950 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 951 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 952 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA Lenovo System x3550 M5 Installation and Service Guide...
Page 953 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 954 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 955 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 956 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 957 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 958 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 959 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 960 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 961 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 962 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 963 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 964 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 965 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 966 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 967 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 968 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 969 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 970 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 971 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 972 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 973 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 974 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 975 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 976 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 977 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 978 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 979 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 980 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 981 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 982 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 983 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 984 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 985 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 986 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 987 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 988 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 989 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 990 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 991 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 992 Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 993 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 994 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 995 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 996 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 997 Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user.
Page 998 – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 999 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 1000: Dsa Memory Stress Test Results
Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event Lenovo System x3550 M5 Installation and Service Guide...

Lenovo x3550 M5 Installation And Service Manual

Safety

Chapter 1. The Lenovo System X3550 M5 Server

Chapter 2. Configuring

Chapter 3. Troubleshooting

Chapter 4. Parts Listing, Lenovo System X3550 M5 Type 5463

Chapter 5. Removing and Replacing Components

Appendix A. Integrated Management Module 2.1 (IMM2.1) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Appendix F. Power Cord Safety Statement

Index

Quick Links

Troubleshooting

Related Manuals for Lenovo x3550 M5

Summary of Contents for Lenovo x3550 M5