Troubleshooting - Error Codes - Welbilt Convotherm OES 10.10 mini Operating Manual

9 Cleaning and maintenance
9.3.3 Troubleshooting – Error Codes
Errors and required responses
The following table explains what the error codes shown on the display stand for:
Error code
E01
E02
E03
E04
E11
E15
E16
E21
E22
E25
E29
E80
E81
E83
E96
E97
None
None
Operating Manual
Error description
Not enough water: Water pressure lower
than 0.5 bar five seconds after valve is
opened
Excessively high temperature in electrical
wiring compartment
Fan fault / Motor TP (thermostat) has trip‐
ped or variable frequency drive fault
Electrical wiring compartment auxiliary
fan fault
Oven sensor (B6) has detected an ex‐
cessively high temperature
Condenser sensor (B3) has detected an
excessively high temperature
Dehumidifier valve fault: Dehumidifier
valve cannot be initialized
Oven sensor (B6) discontinuity
Core temperature probe (B10) disconti‐
nuity
Condenser sensor (B3) discontinuity
Core temperature probe (B10) has a
short circuit to frame
ID error:
The unit does not recognize the heating
method
Cooking profile not saved correctly
Impermissible cooking algorithm
Communication error between SM and
BM
Error message cannot be output
IDM error (IDM = Identification module)
Fatal IDM error (IDM = Identification
module)
Required response
Open the water connection valve
■
Contact Customer Service
■
Clean the lint screen at the back of
■
the unit
Make sure that the air intake is not
■
being obstructed at the back of the
unit
Contact Customer Service
■
Check the fuse/circuit breaker in the
■
building's load center
Contact Customer Service
■
Clean the lint screen at the back of
■
the unit
Make sure that the air intake is not
■
being obstructed at the back of the
unit
Contact Customer Service
■
Contact Customer Service
Open the water connection valve
■
Contact Customer Service
■
Restart the unit
■
Contact Customer Service
■
Contact Customer Service
Contact Customer Service
Contact Customer Service
Contact Customer Service
Contact Customer Service
Write the cooking profile again
■
Import the cooking profile backed up
■
on the IDM
Contact Customer Service
■
Rewrite the cooking program
■
Contact Customer Service
■
Disconnect the unit from the outlet
■
for approx. 10 seconds and restart it
Contact Customer Service
■
Contact Customer Service
Turn off the unit and then turn it back
■
on
If the error continues to be displayed:
■
Contact Customer Service
Contact Customer Service
141