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16. Select one of the following Wi-Fi network security options for your SBG10 from the
Security Mode drop-down list:
•
Open (not secure): Network security is not set for your Wi-Fi network. This network
security option allows access to your Wi-Fi network without a Wi-Fi Security Key
(network password).
•
WEP (64/128) (poor security): Wired Equivalent Privacy.
•
WPA/WPA2-PSK (TKIP/AES) (most compatible): Wi-Fi Protected Access version 2 with
Pre-Shared Key (most compatible).
•
WPA2-PSK (AES) (recommended): Wi-Fi Protected Access version 2 with Pre-Shared
Key.
17. Enter a string of either ASCII characters or hexadecimal numbers (0 thru 9, A thru F) in the
Wi-Fi Security Key field to create your WPA Pre-Shared Key.
The Pre-Shared key is used to generate a unique password for WPS-enabled devices to
connect to your Wi-Fi network.
18. Click Apply, when you are finished.
Change your Wi-Fi network name (SSID)
The SSID (Service Set Identification) is the Wi-Fi network name assigned to your SBG10 Wi-Fi
network. The default SSID (listed on the Wi-Fi cable modem label) is automatically populated
in the network configuration screens. A list of available Wi-Fi networks (SSIDs) near your home
(for example, neighbors or local businesses) will display when you or someone else in your
home attempt to establish a Wi-Fi network connection. For security purposes and quick
recognition of your Wi-Fi network, ARRIS recommends that you change the default SSID.
Note: When you change the SSID, any Wi-Fi devices that are already connected to your
Wi-Fi network will be disconnected from the network. The Wi-Fi devices will have to be
reconnected to the Wi-Fi network using the new SSID.
Do the following to change your Wi-Fi network name (SSID):
1. Open a web browser and log onto the SBG10 to open the SBG10 Web Manager.
See
Start the SBG10 web manager
2. Click the Wireless 2.4 GHz or Wireless 5 GHz main menu button on the SBG10 Web
Manager menu bar for the Wi-Fi frequency range that you want to set up for your Wi-Fi
home network.
3. Click the BASIC menu option to open the Basic Setup screen.
PN 365-095-32809 x.1
Copyright 2018, ARRIS Enterprises, LLC. All rights
Chapter 7: Configuring your Wi-Fi network
(page 18) for more information, if necessary.
SURFboard SBG10 Wi-Fi Cable Modem User Guide
reserved.
47
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Need help?
Do you have a question about the SURFboard SBG10 and is the answer not in the manual?
Questions and answers
I can't remember my password
To reset the password for your Arris SURFboard SBG10, you can perform a factory reset by following these steps:
1. Insert the end of a paper clip or similar small object into the Reset opening on the back of the SBG10.
2. Press and hold the indented Reset button for about 10 seconds.
3. Release the button and wait for the modem to reboot.
This will restore the modem to its default settings, including the default Wi-Fi name and password. You can then log in using the default credentials and set a new password.
This answer is automatically generated
Can you change the speed of this modem
No, the speed of the Arris SURFboard SBG10 modem cannot be changed. It has a maximum speed of 686 Mbps and supports fixed Ethernet port speeds (10/100/1000 Mbps) based on connection conditions.
This answer is automatically generated