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Table of Contents
Troubleshooting
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Summary of Contents for Samsung NS 4CREA Series
- Page 2 Features of your new air conditioner • Cool Summer Offer On those hot sweltering summer days and long restless nights, there is no better escape from the heat than the cool comforts of home. Your new air conditioner brings an end to exhausting hot summer days and lets you rest.
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Page 3: Table Of Contents
A C ontents USING PARTS Safety precautions ..............................4 Viewing your air conditioner ..........................8 4 way cassette ......................................8 Using your air conditioner ............................9 Tips on using your air conditioner ..............................9 Cleaning and maintaining the air conditioner ....................10 Cleaning the exterior .................................... -
Page 4: Using Parts
Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact center or find help and information online at www.samsung.com. Important safety symbols and precautions: WARNING Hazards or unsafe practices that may result in severe personal injury or death. - Page 5 FOR INSTALLATION CAUTION Install the draining hose properly so that water is drained correctly. Failing to do so may result in water overflowing and property damage. When installing the outdoor unit, make sure to connect the draining hose so that draining is performed correctly.
- Page 6 Safety precautions FOR USING WARNING Do not touch the power plug or the circuit breaker with wet hands. This may result in electric shock. Do not unplug the power plug or turn the air conditioner off with the circuit breaker while it is operating. Plugging the power plug into the wall outlet or turning the air conditioner on from the circuit breaker may cause a ...
- Page 7 FOR USING CAUTION Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes. This may result in property damage. Avoid directly exposing humans, animals or plants from the air flow from the air conditioner for long periods of time.
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Page 8: Viewing Your Air Conditioner
Viewing your air conditioner Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air conditioner and stay cool with optimal efficiency. Please read the user manual to get started and to make the best use of the air conditioner. 4 WAY CASSETTE Main parts Air flow blade... -
Page 9: Using Your Air Conditioner
Using your air conditioner TIPS ON USING AIR CONDITIONER Here are some tips that you would follow when using your air conditioner. TOPIC RECOMMENDATION Cooling • If current outside temperatures are much higher than the selected indoor temperature, it may take time to bring the inner temperature to the desired coolness. -
Page 10: Cleaning And Maintaining The Air Conditioner
Cleaning and maintaining the air conditioner For the best performance from your air conditioner, clean it periodically. When cleaning, make sure to unplug from the unit for user’s safety. CLEANING THE EXTERIOR • When cleaning the exterior, make sure to unplug the power from the unit. -
Page 11: Cleaning The Grille
CLEANING THE GRILLE When cleaning the grille, make sure to unplug the power from the unit. No special tools are needed to clean it. 1. Open the front grille. Push both of the tabs outwards to unlock the hook on the front grille. The grille automatically drops. Two safety clips are mounted to the inside front grille to prevent dropping downward. -
Page 12: Cleaning The Filter
Cleaning and maintaining the air conditioner CLEANING THE FILTER When cleaning the filter, make sure to unplug the power from the unit. Washable foam based Air filter captures large particles from the air. The filter is cleaned with a vacuum or by hand washing. 1. Push both of the tabs outwards to unlock the hook on the front grille. -
Page 13: Maintaining Your Air Conditioner
MAINTAINING YOUR AIR CONDITIONER If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in best condition. 1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug. -
Page 14: Appendix
Cleaning and maintaining the air conditioner MAINTAINING YOUR AIR CONDITIONER Internal protections via the unit control system This internal protection operates if an internal fault occurs in the air conditioner. Type Description The compressor will be off to protect internal battery when the air conditioner Anti-protection of operates in Cool mode. -
Page 15: Troubleshooting
Appendix TROUBLESHOOTING Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses. PROBLEM SOLUTION The air conditioner does not operate • Because of the protective mechanism, the appliance does not start operating immediately immediately after it has been to keep the unit from overloading. -
Page 16: Installation Parts
This manual explains how to install an indoor unit with a split system with two SAMSUNG units. The use of other types of units with different control systems may damage the units and invalidate the warranty. The manufacturer shall not be responsible for damages arising from the use of non compliant units. - Page 17 ower suPPly line fuse or circuit breaker Always make sure that the power supply is compliant with current safety standards. Always install the air conditioner in compliance with current local safety standards. Always verify that a suitable grounding connection is available. ...
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Page 18: Preparation For Installation
A P reparation for installation When deciding on the location of the air conditioner with the owner, the following restrictions must be taken into account. General Do NOT install the air conditioner in a location where it will come into contact with the following elements: ... - Page 19 Indoor unit There must be no obstacles near the air inlet and outlet. Install the indoor unit on a ceiling that can support its weight. Maintain sufficient clearance around the indoor unit. Make sure that the water dripping from the drain hose runs away correctly and safely. ...
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Page 20: Selecting The Installation Location
Selecting the installation location Unit : mm 860~890 (Ceiling opening) 699(Suspension position) NS0184CREA/NS0244CREA Branch duct connection NS0364CREA/NS0484CREA Branch duct connection Name Description ø6.35(1/4")(018/024); Liquid pipe connection ø9.52(3/8")(036/048); ø12.70(1/2")(018); Gas pipe connection ø15.88(5/8")(024/036); ø19.05(3/4")(048); Drain pipe connection OD 32, ID 26 Drain supply connection Air discharge grille Air suction grille... -
Page 21: Indoor Unit Installation
Indoor unit installation It is recommended to install the refnet joint before installing the indoor unit. Place the pattern sheet on the ceiling at the spot where you want to install the indoor unit. Note Since the diagram is made of paper, it may shrink or stretch slightly due to temperature or humidity. -
Page 22: Purging The Unit
Purging the unit From factory the unit is supplied and set with a pre-charge of nitrogen gas. (insert gas) Therefore, all insert gas must be purged before connecting the assembly piping. Unscrew the pinch pipe at the end of each refrigerant pipe. Result: All inert gas escapes from the indoor unit. -
Page 23: Connecting The Refrigerant Pipe
Connecting the refrigerant pipe There are two refrigerant pipes of different diameters: A smaller one for the liquid refrigerant A larger one for the gas refrigerant The inside of copper pipe must be clean & has no dust. Remove the pinch pipe on the pipes and connect the Refrigerant oil assembly pipes to each pipe, tightening the nuts, first... -
Page 24: Cutting/Flaring The Pipes
Cutting/flaring the pipes Make sure that you prepared the required tools. (pipe cutter, reamer, flaring tool and pipe holder) If you want to shorten the pipe, cut it using a pipe cutter ensuring that the cut edge remains at 90° with the side of the pipe. There are some examples of correctly and incorrectly cut edges below. -
Page 25: Performing Leak Test & Insulation
Performing leak test & insulation Leak test LEAK TEST WITH NITROGEN (before opening valves) In order to detect basic refrigerant leaks, before recreating the vacuum and recirculating the R22, it’s responsable of installer to pressurize the whole system with nitrogen (using a cylinder with pressure reducer) at a pressure above 30 bar (gauge). - Page 26 A P erforming leak test & insulation Select the insulator of the refrigerant pipe. Insulate the gas side and liquid side pipe referring to the thickness according to the pipe size. The thickness according to the pipe size is a standard of the indoor temperature of 27°C and humidity of 80%.
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Page 27: Drain Pipe And Drain Hose Installation
A D rainpipe and drain hose installation Care must be taken when installing the drainpipe and drain hose for the indoor unit so that condensate water is drained correctly outside. End of drain hose Installing the drain hose should be the shorter, the better. ... - Page 28 Drainpipe and drain hose installation Drainpipe Connection Flexible hose Installation The drain pipe should be installed within 100mm from the Be horizontal flexible hose, lift up from 100mm to 550mm and lift down 20mm or more. Install horizontal drainpipe with a slope of 1/100 or more and fix it by hanger space of 1~1.5m.
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Page 29: Wiring Work
A W iring work Power and communication cable connection Before wiring work, you must turn off all power source. Indoor unit power should be supplied through the breaker( ELCB or MCCB+ELB ) separated by the outdoor power. ELCB: Earth Leakage Circuit Breaker MCCB:Molded Case Circuit Breaker ELB:Earth Leakage Breaker The power cable should be used only copper wires. - Page 30 A W iring work NS0244CREA/RC024F4TREA NS0364CREA/RC036F4TREA Indoor unit 1(L) 2(N) 3(C) Wired Remote controller Main Power 220-240V~, 50Hz Outdoor unit NS0364CREA/RC036F4TRGA NS0484CREA/RC048F4TRGA Indoor unit 1(L) 2(N) 3 (C) Wired Remote controller Main Power 3N~,380-415V, 50Hz Outdoor unit Between Indoor and Outdoor Connection Cord Specifications Power Supply (Single Phase) Communication Earth Cable...
- Page 31 Selecting compressed ring terminal Silver solder Norminal Norminal Standard Standard dimensions dimensions Standard Standard Allowance Allowance Allowance Allowance for cable for screw dimension dimension dimension Min. Min. Max. dimension Min. (mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) +0.3 +0.2 ±0.2 ±0.2 -0.2 +0.3 +0.2...
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Page 32: Assigning Address To Indoor Unit
Assigning address to indoor unit Before installing the indoor unit, assign an address to the indoor unit according to the air conditioning system plan. The address of the indoor unit is assigned by adjusting MAIN(SW02) and RMC(SW04) rotary switches. The designs and shape are subject to change according to MAIN the model. -
Page 33: Installing The Safety Net & Air Blocking Kits
A I nstalling the safety net & air blocking kits Safety net Install the safety net after installing the connection cord and fixing electric component box cover. For your safety, you must install the safety net. For details about installing The electric the panel, refer to the manual for the panel. -
Page 34: Additional Functions
Additional functions K1 K2 K3 K4 Function Wired remocon Not use Centralized controller Not use SW05 Default 1 Set up Drain Pump Not use SW05 K5 K6 K7 K8 Function Filter Time 1,000 hours 2,000 hours SW06 SW06 K9 K10 K11 K12 Function SW07 External control... -
Page 35: Troubleshooting
Troubleshooting Detection of errors If an error occurs during the operation, one or more LED flickers and the operation is stopped except the LED. If you re-operate the air conditioner, it operates normally at first, then detect an error again. LED Display on the receiver & display unit LED Display LED lamp display... - Page 36 Troubleshooting LED Display LED lamp display Operation Defrost Timer Air flow Filter Abnormal conditions Remarks 1. EVA sensor secession 2. Cond-mid sensor secession 3. Refrigerant leak 4. Cond high temperature 6th detection 5. Discharge 6th detection 6. Comp down 7. 6th detection of high temperature cond 8.
- Page 37 Wired remote control If an error occurs, is displayed on the wired remote control. If you would like to see an error code, press the Test button. Display Explanation Remark Compressor down due to protection control of the dis- charge temperature sensor Control due to the condenser temperature sensor when cooling mode Error about protection...
- Page 38 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com 0800-112-8888 INDONESIA www.samsung.com 021-5699-7777 MALAYSIA 1800-88-9999 www.samsung.com SINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com 1800-29-3232 THAILAND www.samsung.com 02-689-3232 VIETNAM 1 800 588 889 www.samsung.com...
- Page 39 Cassette Type Series NS4CREA Air Conditioner user & installation manual This manual is made with 100% recycled paper. imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register DB68-03690A-1...
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