FAQ & User Guide
How hot is the water in the K15 Coffee Maker?
The optimal temperature for brewing beverages in your Keurig K-Cup coffee maker is
192° F. This is the internal temperature of the water in your brewer. However, once your
beverage is brewed, the dispensed temperature can vary greatly. In-cup temperature
depends on the temperature of the cup and material it is made from. When brewing into
an insulated container, such as a foam or paper cup, 180-185°F in-cup temperature is
typically attained. In addition, dispensing into a cold ceramic mug will cool the beverage
significantly.
How much water do I add at a time to the K15 Coffee Maker?
Any amount between 6-10 ounces but no more than 10 ounces.
How do I descale the K15 Coffee Maker?
Before you begin, you will need a large ceramic mug, fresh water, descale solution and
access to a sink. Do not use a paper cup. STEP 1: FIRST DESCALING SOLUTION
RINSE
• Turn on your brewer.
• Pour one third (4.6 oz.) of the Keurig
Reservoir then add fresh water to the 10 oz. fill level.
• Place a large ceramic mug on the Drip Tray Plate. Do not use a paper cup.
• Lift the Handle but do not add a K-Cup
the BREW button.
• Once solution is dispensed, discard hot contents into sink.
STEP 2: SECOND DESCALING SOLUTION RINSE
• Repeat above process up until you press the BREW button.
• When BREW button turns solid red, power off as it starts to dispense.
• Let brewer stand for at least 30 minutes.
• Power on the brewer, lift and lower Handle, then press BREW button.
• Discard the hot contents into sink.
STEP 3: FRESH WATER RINSE
• Repeat Step 1 (3 times) – using 10 oz. of fresh water each time.
• You may need to perform additional Fresh Water Rinse cycles if you notice any
residual taste.
How do I fix a short cup?
If your brewer is not brewing the full amount selected, it may be caused by the following:
• The exit needle is clogged by coffee grounds or cocoa mix. Please refer to page 23 of
your user guide for cleaning instructions. (Download user guide below)
• The brewer may need to be descaled. Please refer to the descaling instructions.
™
Descaling Solution into the cold Water
®
pod. After 5 seconds, lower Handle and press
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