Siemens HiPath 1100 Series Programming Manual
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Siemens HiPath 1100 Series Programming Manual

Siemens HiPath 1100 Series Programming Manual

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Summary of Contents for Siemens HiPath 1100 Series

  • Page 1 HiPath 1100 HiPath 1120 HiPath 1130 HiPath 1150 HiPath 1190 Programming Manual...

  • Page 2: Introduction

    This manual contains information regarding Siemens distributors and Service Centers where you can request maintenance service and programming assistance as well as purchase products and options for your Communications Systems. • Warranty Certificate: This Certificate defines the terms and conditions of the warranty provided by Siemens.

  • Page 3: About This Programming Manual

    Do not install the system or telephone sets where there may be a risk of explosion. To ensure optimal performance and operation use only original accesso- ries manufactured by Siemens. Never open the system or dismantle any of the telephones. If you have any problems, ask for assistance from your System Administrator.

  • Page 4: How To Use This Manual

    Important Notes Step by Step How To Use This Manual The steps for programming the system are presented sequentially in graphic format under the column "Step by Step" on the left side of each page. The graphic symbols have the following meaning: FLASH Key - Standard MF telephone FIL Key - System telephone Press the Flash key if you are using a Standard MF tele-...

  • Page 5: Features And Options

    Features and Options Features and Options The HiPath 1100 comes with a basic configuration. However, it can be reconfigured to create large systems and provide many other functions through a series of options and expansion modules, depending upon your business needs. The list below shows different types of access, Option Modules, and Expansion Modules.
  • Page 6 Features and Options – ADSL module: Provides ADSL (Asymmetric Digital Subscriber Line) access connection and LAN set- up for shared Internet access for PCs page 126. – Music Module (HiPath 1120): Ability to play music for calls on hold. The music input is provided by an external mu- sic source, such as a radio connected to the system page 77.
  • Page 7 Features and Options HiPath 1120 HiPath 1130 HiPath 1150 HiPath 1190 Fax/DID Module Music Module on board CD 16 Module TFE Door Opener interface Total System Capacity 10/50/8 or External line/extension/system 17/20/8 32/140/24 or 6/16/4 16/40/8 or telephones 16/20/8 45/140/24 17/46/8 Total external analog lines without a TME1 or a S...

  • Page 8: Table Of Contents

    Contents Introduction ........2 About This Programming Manual....3 Important Notes .
  • Page 9 Contents Dial Tone Detection ........38 Operation as a Satellite PABX .
  • Page 10 Contents Waiting Message Server Number ......67 Internal Voice Mail Interface ....... . . 67 Collect Call Barring by Extension.
  • Page 11 Contents Night Service Password ........89 Restoring Default Settings .
  • Page 12 Contents S0 Ports ..........117 Mode of Operation .
  • Page 13 Contents VMIe Protocol ......138 Index ........141 HiPath 1120/1130/1150 Installation Guide Setup and Installation.

  • Page 14: Programming Mode

    Programming Mode Step by Step Programming Mode You can change the default settings of the HiPath 1100 to fit your needs. System programming can only be executed using the system’s first extension slot (analog extension (MF) or system telephone). The Numbering Plan is configured based on the modules that are detected by the system.

  • Page 15: Activating System Programming Mode

    Programming Mode Step by Step Numbering Plan: Description HiPath 1120 HiPath 1130 HiPath 1150 HiPath 1190 External line 801 to 806 801 to 817 801 to 845 Extension, including S 11 to 30 11 to 60 11 to 60 101 to 240 610 to 621 610 to 645 Groups of external lines...

  • Page 16: Exiting Programming Mode

    Programming Mode Step by Step Audible Tones in the Programming Mode (Brazil) • Correct entry: 1 beep/confirmation tone. • Incorrect entry: 3 beeps. The program will then revert back to the initial screen of the Programming Mode. • After completing the programming steps, the sys- tem responds with a confirmation tone and finalizes the setting configuration.

  • Page 17: Main Configurations

    Main Configurations Step by Step Main Configurations Some settings may be modified right from the begin- ning. In most cases, however, we recommend using the default settings. If you need to change any settings, see the following chapters: Dialing Mode on an External Analog Line This features specifies the dialing mode to be used over an external analog line (DP or MF).

  • Page 18: Analog Line Attendants

    Main Configurations Step by Step Enter the number for the group of external lines (e.g., 0, 890, etc). Enter the next extension number Press this key. Initial state for Programming Mode. For example, External lines 801 and 802 are programmed as part of the 890 group of lines.
  • Page 19 Main Configurations Step by Step = Day Service = Night Service = Day Service after a specified time period = Night Service after a specified time period Enter the extension numbers (e.g., 11/101) or call groups that should signal when receiving calls from the specified external line (up to 10 extensions or 1 group).

  • Page 20: Speed Dialing

    Main Configurations Step by Step Speed Dialing You can store up to 250 telephone numbers of up to 20 digits each in the System Speed Dialing. You can assign a name of up to 10 characters to each number. This allows you to do alphanumeric searches in the Speed Dialing Phonebook (see Alphanumeric Search in the Manual do Usuário).

  • Page 21: Class Of Service (Cos)

    Main Configurations Step by Step Class Of Service (COS) You can assign one of eight Classes Of Service (COS) to each telephone (see page 25). Thus, it is possible to block outgoing calls to selected external numbers while allowing others to proceed.
  • Page 22 Main Configurations Step by Step Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the Denied List number you want to delete. Enter the list entry of the number to be denied access. Enter the number that will be denied access (up to 10 digits).
  • Page 23 Main Configurations Step by Step In addition to speed-dial numbers, the telephones configured for Outward-Restricted Trunk Access (with Permission List) can only dial numbers that start with these combinations. When any other number is dialed, the phone answers with a busy signal. The Permission List already contains some combina- tions.
  • Page 24 Main Configurations Step by Step Default Permission and Denied Lists For both Permission Lists and Denied Lists there are some pre-programmed numbers that can be changed, if necessary. Country Permission Denied List List Brazil 0900 0800 0810 Argentina Portugal Chile Venezuela Mexico Vietnam...

  • Page 25: Cos Review

    Main Configurations Step by Step Country Permission Denied List List Peru Philippines Canada South Africa 1 0800 Permission for using the numbers in the Speed Dialing phonebook without a COS review. Allows users with a class without permission to make external calls using the Speed Dialing phonebook.

  • Page 26: Cos Changeover

    Main Configurations Step by Step Enter COS for Day Service Enter COS for Night Service Instead of entering enter the following COS: = No Trunk Access (No Permission) = Outward-Restricted Trunk Access with Denied List 1 (4 entries) = Outward-Restricted Trunk Access with Denied List 2 (10 entries) = Outward-Restricted Trunk Access with Denied List 3 (35 entries)

  • Page 27: Language

    Main Configurations Step by Step Enter the next extension number Press this key. Initial state for Programming Mode. Language Select the desired language for displaying messages on the system telephones. The field is updated automati- cally according to the selection entered in the Country field.
  • Page 28 Main Configurations Step by Step Code Table for Countries and Groups of Countries. Group Countries Display lan- guage Brazil Brazil Portuguese (default) Bolivia Spanish Paraguay Spanish Argentina Argentina Spanish Portugal Portugal Portuguese Chile Chile Spanish Venezuela Venezuela Spanish Mexico Mexico Spanish Vietnam Vietnam...
  • Page 29 Main Configurations Step by Step Group Countries Display lan- guage French (IM) Algeria French Cameroon Ivory Coast Lebanon Morocco Senegal Tunisia China China English Malaysia Malaysia English Singapore Singapore English Thailand Thailand English Greece Greece English India India English Pakistan Pakistan English Spain...

  • Page 30: Attendant Console (Ac)

    Main Configurations Step by Step Attendant Console (AC) The Attendant Console centralizes the flow of calls at up to two answering stations equipped with system telephones with a display. In the default configuration no Attendant Console is configured. Required: Programming Mode must be active (*95 31994).

  • Page 31: Warning Tone For Calls Without Lcr

    Programming an External Line Step by Step Warning Tone for Calls without LCR This feature alerts the user to the fact that the call HiPath 1100 being made may be charged by the Carrier at a higher rate than usual. This may be due to the unavailability of an external line for LCR (Least Cost Routing).

  • Page 32: Overflow For A Group Of External Lines

    Programming an External Line Step by Step Overflow for a Group of External Lines This feature makes a second group of external lines available in the event the lines in the first group are busy. The availability of the second group of external lines will depend on the extension’s class of service.

  • Page 33: Caller Id (Clip) On An Analog Line

    Programming an External Line Step by Step Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 1 7 Enter a number for an external analog line (e.g., 801). Select the type of protocol: = LOOP seizure (default for "other countries") = GROUND seizure (default for Canada) Press this key.
  • Page 34 Programming an External Line Step by Step When you configure settings for a specific country, the appropriate protocol is automatically selected. Country Protocol Code Brazil (01) DTMF1 Spanish - IM (08), English - IM (09), DTMF2 India (16) and Peru (21) Other countries...

  • Page 35: External Line Call Direction

    Programming an External Line Step by Step External Line Call Direction When a user tries to access a line, lines that have been previously programmed as outgoing are given priority. If an incoming call is received over that line, however, it will come through as usual.

  • Page 36: Reseizure Time For An External Line

    Programming an External Line Step by Step Enter the length of time (05 to 99) for the Flash signal. Take into account that 05 = 50 ms ... 99 = 990 ms. Enter the number for the next external line available Press this key.

  • Page 37: Coefficient For An External Analog Line

    Programming an External Line Step by Step 13 seconds for Argentina and 06 seconds for all other countries. Coefficient for an External Analog Line If the appropriate impedance value or type of external line is available, the quality of transmission and recep- tion of information between the local carrier and the PABX can be improved.

  • Page 38: Dial Tone Detection

    Programming an External Line Step by Step Activate or deactivate polarity reversal on an external line: = To activate = To deactivate (default) Enter the number for the next external line available Press this key. Initial state for Programming Mode. When using the GROUND option for Canada, this feature must be disabled for external lines.

  • Page 39: Operation As A Satellite Pabx

    Programming an External Line Step by Step Operation as a Satellite PABX When a group of external lines is programmed as a Satellite PABX, a false dial tone is not generat- External Line Connection This feature determines if an external analog line connected to one of the HiPath 1100 systems is also connected to a local carrier or another PABX.

  • Page 40: Auto-Seizure Mode For An External Line

    Programming an External Line Step by Step Wait 5 seconds Wait for a confirmation tone. Initial state for Programming Mode. If no value is entered, Dial Tone Detection will not be activated. Auto-Seizure Mode for an External Line This allows dialing an external call when the handset is lifted, without using an access code (e.g., 0).
  • Page 41 Programming an External Line Step by Step If LCR (configured via the HiPath 1100 Manager) or Emergency Numbers is enabled, the user will hear a False Tone.

  • Page 42: External Line Present

    Programming an External Line Step by Step External Line Present System slots that are not connected to an external line should be configured as "unavailable." Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 7 9 Enter a number for an external analog or digital line (e.g., 801).

  • Page 43: Programming An Extension

    Programming an Extension Step by Step Programming an Extension Pickup Groups Extensions can be grouped into a maximum of 16 Pickup Groups. This allows an extension to answer calls that ring at other extensions belonging to the same Pickup Group. Required: Programming Mode must be active (*95 31994).

  • Page 44: Call Groups (Cg)

    Programming an Extension Step by Step Enter the length of time for the Alert Ring Signal (00 to 59 seconds). Disable the Alert Ring Signal (default). Initial state for Programming Mode. Call Groups (CG) Extensions can be grouped in Call Groups (CG) that can then be accessed through numbers 770 to 779.

  • Page 45: Activating Callback/Urgent Call With Timeout

    Programming an Extension Step by Step Activating Callback/Urgent Call with Timeout When an extension or external number is busy, this configuration allows you to set a timeout for activating the Callback or Urgent Call features after approximately 7 seconds. Required: Programming Mode must be active (*95 31994).

  • Page 46: Ucd Subscriber Groups

    Programming an Extension Step by Step UCD Subscriber Groups A UCD Group (Uniform Call Distribution) is a group of extensions assigned to answer calls destined for a specific number that identifies the group. Internal or external calls are distributed cyclically among the members of a group or among agents.

  • Page 47: Collect Call Barring For A Ucd Subscriber Group

    Programming an Extension Step by Step Collect Call Barring for a UCD Subscriber Group When Collect Call Barring is activated, all collect calls to a UCD Group are automatically rejected by the system. The system bypasses Collect Call Barring for members and non-members of the UCD Group.

  • Page 48: Ucd Queue Size

    Programming an Extension Step by Step Enter the number for the extension connected to the answering machine/messaging equipment (e.g., 15/ 105) Enables to send music from an external music source to the UCD Queue (default). Press this key. Initial state for Programming Mode. UCD Queue Size When all UCD Group agents are busy or unavailable, calls to a UCD Group are placed on a waiting queue.

  • Page 49: Timeout For Activating A Call Waiting Message For A Ucd Queue

    Programming an Extension Step by Step Timeout for Activating a Call Waiting Mes- sage for a UCD Queue. This feature activates the playing of a message (announcement or music) for calls that are waiting to be answered. Different timeouts can be set for playing a different message for each UCD Group.

  • Page 50: Round-Robin Distribution Of Calls To Agents

    Programming an Extension Step by Step Enter the overflow call destination. This can be a differ- ent UCD Subscriber Group or an extension. Enter the next UCD Subscriber Group number Press this key. Initial state for Programming Mode. Deleting an overflow call destination Enter the code for programming.

  • Page 51: Time For Agent's Notes

    Programming an Extension Step by Step Time for Agent’s Notes Upon ending a UCD call an agent may need to make some notes. This features allows you to set a period of time for the agent to leave the Group and make notes about the call undisturbed.

  • Page 52: Time In A Ucd Queue

    Programming an Extension Step by Step Time in a UCD Queue This setting specifies the maximum length of time a call is allowed to remain in a UCD Queue. Once the time expires the call is disconnected or forwarded to a UCD overflow call extension. The default setting for a call to remain in a Queue is 1 minute.

  • Page 53: Minimum Time For Call Waiting Message In A Ucd Queue

    Programming an Extension Step by Step Minimum Time for Call Waiting Message in a UCD Queue This setting specifies a minimum length of time until a message is played for calls waiting in a UCD Queue. Required: Programming Mode must be active (*95 31994).

  • Page 54: Search Mode For Hunt Groups

    Programming an Extension Step by Step Deleting extensions from Hunt Groups Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the Hunt Group number (780 to 789) Delete all extensions in the Hunt Group. Press this key. Initial state for Programming Mode.

  • Page 55: Override

    Programming an Extension Step by Step Override This settings allows an extension to override another extension when there is a conversation in progress. When this is done, the call that is overridden receives a warning tone. In UCD Groups, Line Attendants can override without a beep the extensions of Agents that are logged in.

  • Page 56: Caller Id For Analog Extensions (Clip)

    Programming an Extension Step by Step Activate/Deactivate permission for Silent Monitoring of a specific extension: = To activate = To deactivate (default) Enter the next extension number Press this key. Initial state for Programming Mode. Within the system, Silent Monitoring has the same restrictions as the Conference and Override features.

  • Page 57: Electronic Lock Password Reset

    Programming an Extension Step by Step = No Caller ID (default) = DTMF prior to ringing = DTMF during ringing = FSK prior to ringing = FSK during ringing Enter the next analog extension number Press this key. Initial state for Programming Mode. Electronic Lock Password Reset If it occurs that an extension’s user forgets the password used to block the extension, the password...

  • Page 58: Dialing Mode

    Programming an Extension Step by Step Enter the code for programming. Enter the length of time (01 to 99 in 5-second incre- ments) where 01 = 5 seconds... 06 = 30 seconds (default). Initial state for Programming Mode. Dialing Mode The Dialing Mode designates the dialing method as pulse (DP), tone (DTMF) or automatic detection.
  • Page 59 Programming an Extension Step by Step Enter the extension number (e.g., 12/102). Enter the code for the appropriate Flash Detection Time according to the table below. The default code is "1" (e.g., 280 ms for Brazil, 350 ms for India). Enter the next extension number Press this key.

  • Page 60: Overflow/Escape Extension

    Programming an Extension Step by Step Overflow/Escape Extension An Overflow Extension (Escape Extension) is config- ured to answer calls only when the extension called is not available. Examples: • The extension called is activated for room monitor- ing (Babyphone) • The extension that was programmed as the first attendant is currently assigned as Door Opener •...

  • Page 61: Hotline

    Programming an Extension Step by Step Hotline With this feature a number entered in the speed dialing phonebook can be called automatically as soon as the handset is lifted without having to dial it manually. An administrative extension (11/101), an overflow exten- sion or a Door Opener extension cannot be configured as a Hotline.

  • Page 62: Warmline

    Programming an Extension Step by Step Deactivating the Hotline Mode Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the extension number (e.g., 12/102) for which you want to remove a Hotline assignment. The Hotline Mode is deactivated. Enter the next extension number Press this key.

  • Page 63: Associated Group

    Programming an Extension Step by Step Associated Group With this feature you can assign many extensions to one Executive telephone. There are 8 groups available with 16 extensions for each group. A group is assigned to each Executive telephone. To ensure proper opera- tion all extensions must have system telephones installed.

  • Page 64: Extension Coefficient

    Programming an Extension Step by Step = for HiPath 1120 = for HiPath 1130/1150 = for HiPath 1190 Enter the extension number (e.g., 12/102) to which you want to assign a CD port. Enter the next number for the CD port and extension. Press this key.

  • Page 65: External Message Waiting Indicator (Mwi)

    Programming an Extension Step by Step Enter the appropriate number for the type of line. For example, in the case of Brazil it would be: = 900 Ω Standard Line (default) = 600 Ω Line = 900 Ω Standard Line (default) = 600 Ω...

  • Page 66: Activating External Message Waiting Indicator

    Programming an Extension Step by Step Activating External Message Waiting Indica- Activates the MWI feature for a group of extensions. Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 1 4 Activate/Deactivate an external MWI group: = To activate = To deactivate (default) Initial state for Programming Mode.

  • Page 67: Waiting Message Server Number

    Programming an Extension Step by Step The Group must be enabled to use this feature (code 014). The Message Waiting Indicator is signaled by means of a LED key on system telephones and by a distinctive audible tone on standard telephones.

  • Page 68: Collect Call Barring By Extension

    Programming an Extension Step by Step Only one UCD Subscriber Group may be config- ured for Voice Mail. This group’s extensions are connected to the server via the HiPath 1100 a/b pair. See Voice Mail Protocol page 138. Collect Call Barring by Extension When Collect Call Barring is activated, all collect calls for the specified extension are automatically rejected by the system.

  • Page 69: Type Of Equipment Connected To An Extension

    Programming an Extension Step by Step Type of Equipment Connected to an Ex- tension This setting specifies the type of equipment that is connected to a selected extension slot. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the extension number (e.g., 11/101).

  • Page 70: Call Charge Alert For Analog Extensions

    Programming an Extension Step by Step Press this key. Initial state for Programming Mode. Call Charge Alert for Analog Exten- sions This setting allows you to transmit billing pulses to an analog extension. Please refer to the documentation provided with the telephone set connected to the extension to find out if billing indication is supported and which transmission mode is used.

  • Page 71: Activating/Deactivating The Timer For Outgoing External Calls

    Programming an Extension Step by Step Enter the code for programming. Enter the extension number (e.g., 11/101). Enter the length of time for the duration of external calls for the specified extension (00000 to 17279 in 5-second increments), where 00 = 0 seconds... 36 = 180 seconds (default), etc.

  • Page 72: Modem Extension

    Programming an Extension Step by Step Initial state for Programming Mode. Modem Extension This setting specifies the extension where the modem is connected. By default, no extension is configured. Required: Programming Mode must be active (*95 31994). 0 8 5 Enter the code for programming.

  • Page 73: Disa

    DISA Step by Step Enter the code for programming. Enter the extension number (e.g., 11/101). Activate/Deactivate Transfer: = To activate = To deactivate (default) Press this key. Initial state for Programming Mode. An External-to-External transfer can only be made when at least one of the lines is a digital line, and one of the calls is an outgoing call.
  • Page 74 DISA Step by Step Only one external call can be made or one feature can be used at a time. A feature that is enabled during a call is disabled as soon as one of the parties hangs up. TAPI only monitors physical ports. To operate correctly, a DISA feature must use special ports, and those cannot be monitored.

  • Page 75: Disa Permission

    DISA Step by Step DISA Permission This setting specifies an extension for using the DISA feature. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the extension number (e.g., 11/101). Activate/Deactivate a DISA permission for an extension: = To activate = To deactivate (default) Enter the next extension number...

  • Page 76: External Line Disa

    DISA Step by Step External Line DISA Configures an external line for DISA answering mode. The system allows only one DISA call. When there is a DISA call in progress, a second call to a DISA external line or with DISA answering mode is treated as a regular call.

  • Page 77: General Programming

    General Programming Step by Step General Programming Music on Hold You can enter music for external calls that are placed on hold (MOH) using a music source: • Internal: The caller on hold hears music generated by the system. • External: The caller hears music from an external music source (e.g., a radio) connected directly to the system’s external music input.

  • Page 78: Assigning Extensions To Moh Groups

    General Programming Step by Step Assigning Extensions to MOH Groups Extensions can be grouped in two MOH groups. No extensions configured as a default. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Select Group 1 or 2. Enter the extension numbers (e.g., 11/101).

  • Page 79: Music Source Extension

    General Programming Step by Step Press this key. Initial state for Programming Mode. Music Source Extension This is an extension to which a music source is connect- No extensions are configured as a default. Enter the code for programming. Select Group 1 or 2. Enter the extension number (e.g., 11/101).

  • Page 80: Setting The Time For An External Room Monitor

    General Programming Step by Step Deletes the music source extension. Initial state for Programming Mode. Setting the Time for an external Room Monitor If the Fax/DID module is installed in the system you can run the Room Monitor feature (Babyphone) from an external telephone.

  • Page 81: Deleting Digits From A Caller List

    General Programming Step by Step Deleting Digits from a Caller List Digits configured with this feature cannot be dialed when using a Caller List. For example, The following number is stored in the Caller List: 0893415000 and the digits configured for deletion are 089 (area code).

  • Page 82: Updating Date/Time Over An Isdn Line

    General Programming Step by Step When you restore the default setting (99), the date the SW was generated will be displayed. The time displayed will be 12:00. For the HiPath 1120 system a Fax/DID module is required for showing a Date/Time stamp on system telephone displays Updating Date/Time over an ISDN Line This setting allows automatic synchronization of the...

  • Page 83: Multiplier For Call Charge Factor

    General Programming Step by Step Enter the decimal separator position (0 to 4) For example, for $ 0.12: 00012 and 2 For example, for $ 2.00: 00002 and 0 Initial state for Programming Mode. Multiplier for Call Charge Factor This setting specifies the multiplier for Call Charge factors.

  • Page 84: Call Charge Value By Extension

    General Programming Step by Step Press this key. Initial state for Programming Mode. Call Charge Value by Extension This setting specifies the monthly amount that each extension can spend. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the extension number (e.g., 11/101).

  • Page 85: Date For Updating The Call Cost Limit For An Extension

    General Programming Step by Step Date for Updating the Call Cost Limit for an Extension This specifies a day for resetting the Call Charge limit. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter a day for resetting the limit (01 to 31). To deactivate Initial state for Programming Mode.

  • Page 86: Local Sw Update

    General Programming Step by Step Local SW Update This feature initiates the download of the last software version released for the PC and then downloads the update for the exchange. Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 6 0 Initial state for Programming Mode.

  • Page 87: External Number For Updating The Software

    General Programming Step by Step The default setting specifies the time for the update process at 00:00 hours. Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 5 8 Enter the hour (00 to 23) and the minutes (00 to 59) for starting the update.

  • Page 88: Uploading The Sw Update

    General Programming Step by Step Uploading the SW update This setting specifies when the data downloaded will be uploaded to the system’s memory. When this upload is in progress (during approximately 3 minutes) the telephone operates as usual. The default setting specifies for data to be transferred at 00:00 hours.

  • Page 89: Night Service Password

    General Programming Step by Step Night Service Password Independently from the system password, an additional password can be defined for activating/deactivating different features (e.g., Night Service, relays). The default password is "31994." This password can be changed. Required: Programming Mode must be active (*95 31994).

  • Page 90: Restoring Default Settings

    General Programming Step by Step Restoring Default Settings You can delete the settings that have been configured and restore the default settings. Only Country/Group of Countries settings (Code 65) will be saved as last configured. Required: Programming Mode must be active (*95 31994).

  • Page 91: Emergency Numbers

    General Programming Step by Step For information on how to program this feature refer to the topic describing the programming of the Sensor and Relay for the HiPath 1120 "Relay and Sensor on the HiPath 1120." Emergency Numbers You can specify up to five emergency numbers. When one of these numbers is dialed and all external lines are busy, the call on the first external line will be interrupted and the line used for making the emergency call.
  • Page 92 General Programming Step by Step Enter the slots for the new modules: = Detects all slots (defaults) = Detects only the specified slot Press this key. Initial state for Programming Mode. • The modules can only be connected/discon- nected when the system is turned off. •...

  • Page 93: Remote Administration

    General Programming Step by Step Remote Administration Service Call This feature allows you to call a service center and let administration be carried out remotely, through the call established. Enter this code. Enter the service center number. Enter to confirm. Wait for a confirmation tone.

  • Page 94: Activating Remote Administration

    General Programming Step by Step Activating Remote Administration This setting allows the system to be administered remotely. Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 6 6 Activate/Deactivate Remote Administration: = To activate = To deactivate (default) Initial state for Programming Mode.

  • Page 95: Remote Msn

    General Programming Step by Step Select a slot for the external number (1 to 4). Enter a password (5 digits). Select the next external number Press this key. Initial state for Programming Mode. Remote MSN This setting specifies an MSN of your ISDN line as the Remote Administration MSN.
  • Page 96 General Programming Step by Step Required: Programming Mode must be active (*95 31994). Enter the code for programming. Activate/Deactivate remote configuration: = To deactivate remote configuration = To deactivate remote configuration Initial state for Programming Mode. Replace the handset. Required: Remote Configuration must be enabled and the programming extension must have a conversation in progress on the external line that will be used for the remote configuration.

  • Page 97: Ending Remote Administration

    General Programming Step by Step If the system is connected via serial cable to a computer that has access to a Telephone Network, the remote programming can be executed via modem using the HiPath 1100 Manager. See the Help file for instructions. Ending Remote Administration Required: The remote telephone is in Programming Mode.

  • Page 98: Entrance Telephone

    Entrance Telephone Step by Step Enter the MSN number selected: Example Slot 3415565 - Home 3416496 - Office User is at his/her office (3416496): = This specifies that the MSN number must be used for other features (e.g., 3415565) = This specifies that an MSN slot (001 ... 140) must be used for other features (e.g., 001) Initial state for Programming Mode.

  • Page 99: Door Lock

    Entrance Telephone Step by Step Deleting an Entrance Telephone Assignment Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the slot to be deleted. Delete the assignment of the Entrance Telephone to the extension. Enter the next slot. Press this key.

  • Page 100: Dids For Entrance Telephones

    Entrance Telephone Step by Step Press this key. Initial state for Programming Mode. DIDs for Entrance Telephones You can specify which telephones are to answer the Entrance Telephone calls (up to 10 extensions). The default setting is extension 11/101. Required: Programming Mode must be active (*95 31994).

  • Page 101: Permissions For A Door Opener

    Entrance Telephone Step by Step Permissions for a Door Opener Different extensions can be individually enabled to activate the Door Opener. This class of service is assigned to all extensions by default. Required: Programming Mode must be active (*95 31994). Enter the code for programming.

  • Page 102: Call Detail Report Manager

    Call Detail Report Manager Step by Step Call Detail Report Manager For control purposes, the HiPath 1100 issues call detail reports that contain information about calls received and calls made. This information can be sent to a PC or printer via serial interface connection. To generate reports that can help control costs, the Call Detail Report feature must be installed on the PC.

  • Page 103: Ticket Cost Code

    Call Detail Report Manager Step by Step • Type of Call (I): 1 = Incoming call 2 = Outgoing call 5 = Transferred incoming call 6 = Transferred outgoing call 7 = 3-way conference with incoming call 8 = 3-way conference with outgoing call * = Incoming call, not yet answered •...

  • Page 104: Data Transfer Speed

    Call Detail Report Manager Step by Step Data Transfer Speed The system can be connected to a PC or printer with a V.24 adapter to display or print the call detail report page 102). The communication speed can be set to ensure proper data transfer.

  • Page 105: Call Detail Report For Incoming Calls

    Call Detail Report Manager Step by Step Call Detail Report for Incoming Calls If the system is enabled for Caller ID over digital (E1 CAS) or analog lines by a local carrier, the call informa- tion will be displayed on the Call Detail Report. The columns "Ext"...

  • Page 106: Call Detail Report Through Serial Interface

    Call Detail Report Manager Step by Step In the default setting a digit sequence is not configured. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the sequence of digits (up to 4) for the numbers to be recorded.

  • Page 107: Fax/Did Module

    An example of a recorded announcement would be: "You have reached Siemens. Dial the extension number you would like to reach 22 for Sales Department or 23 for Technical Support." If no valid MF signal is detected within 10...

  • Page 108: Call Answering Menu

    When an external call is answered, a greeting announcement is played and the call is transferred to an attendant. An example of a recorded announcement would be: "You have reached Siemens. Your call is being transferred." Call Answering Menu The Fax/DID module allows you to create a customized...

  • Page 109: Announcement Recording

    Fax/DID Module Step by Step Select the next digit for Call Forwarding. Press this key. Initial state for Programming Mode. To Remove an Option Required: Programming Mode must be active (*95 31994). Enter the code for programming. Select the Call Forwarding digit to be removed. Wait 5 second to delete.

  • Page 110: Configuring The Call Answering Mode

    Fax/DID Module Step by Step = Fax Mode - Greeting announcement for busi- ness hours (maximum of 24 seconds) = Fax Mode - Greeting announcement for Night Service (maximum of 24 seconds) = Fax Mode - Announcement for transferring calls (maximum of 16 seconds) = DID Mode - Greeting announcement for busi- ness hours (maximum of 32 seconds) = DID Mode - Greeting announcement for Night...

  • Page 111: Fax Reception Extension

    Fax/DID Module Step by Step To activate Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter a number for an external analog or digital line (e.g., 801). Select the operating mode for the line: = Module is deactivated = Fax = DID = Fax/DID...
  • Page 112 Fax/DID Module Step by Step Required: Programming Mode must be active (*95 31994). Enter the code for programming. Select an external line (e.g., 801) for Fax/DID Reception. Enter the extension number for Fax Reception (e.g., 12/ 102). Enter the number for the next external line available. Press this key.

  • Page 113: Collect Call Barring For Fax/Did

    Fax/DID Module Step by Step Collect Call Barring for Fax/DID When Collect Call Barring is active, all collect calls made to a Fax/DID are automatically rejected by the system. Call Barring will not work in the case of calls transferred to a Fax/DID.

  • Page 114: Msn Answering For Fax/Did

    Fax/DID Module Step by Step MSN Answering for Fax/DID This setting specifies a Fax/DID answering mode for each MSN number. Required: Programming Mode must be active (*95 31994). Enter the code for programming. 0 8 0 Enter the slot (001... 140) for the MSN. Select an answering mode for MSN: = Module is disabled (default) = Fax...

  • Page 115: Fax/Did Release After Timeout

    Fax/DID Module Step by Step Fax/DID Release after Timeout When a Fax/DID Module is answering four simulta- neous calls (or 2 calls for the HiPath 1120), a fifth call will hear a ring signal generated by the local carrier, which means that the HiPath 1100 has not answered the call yet.

  • Page 116: Programming A Digital Trunk

    Programming a Digital Trunk Step by Step When the Fax/DID module is busy answering calls, it means that it is playing one of the 12 pro- grammed messages or waiting for the user to press a key (in the case of a DID). If the Fax/DID module has answered a call and forwarded it to an extension (the call is ringing somewhere), that call is no longer considered one of the four calls...

  • Page 117: S0 Ports

    Programming a Digital Trunk Step by Step Ports This setting specifies the operating mode for the S module maximizing the system’s port usage. This option is best for the HiPath 1190 due to its high port capacity. The goal is to obtain the greatest possible number of extensions/external lines allowed according to the following port detection rules: •...

  • Page 118: Mode Of Operation

    Programming a Digital Trunk Step by Step Press this key. Initial state for Programming Mode. Mode of Operation This setting specifies the type of connection, either Point-to-Multipoint or Bus S , between the system’s digital lines and the local carrier’s lines. Required: Programming Mode must be active (*95 31994).

  • Page 119: Symmetric Call

    Programming a Digital Trunk Step by Step Symmetric Call This setting configures the system for symmetric calls. Check with your local carrier to know which operating mode should be configured for your system. Required: Programming Mode must be active (*95 31994).

  • Page 120: Automatic Keypad

    Programming a Digital Trunk Step by Step Automatic Keypad Your local carrier can inform you which ISDN features can be controlled by code in your country. This feature allows you to activate the appropriate ISDN function at the terminal, with no need for external access.

  • Page 121: Tme1 Module

    Programming a Digital Trunk Step by Step The selected external line is deleted. Enter the next MSN slot Press this key. Initial state for Programming Mode. TME1 Module The E1 CAS access provides Caller ID and Direct Dialing to Extensions facilities to help reduce call loss rate and make it easier to access the user.

  • Page 122: External Line Prefix

    Programming a Digital Trunk Step by Step External Line Prefix This setting specifies the prefix for the PABX external lines, for domestic and international calls. By default, the type of a programmed called is not specified. Required: Programming Mode must be active (*95 31994).

  • Page 123: Assigning An External Number To An Extension

    Programming a Digital Trunk Step by Step Assigning an External Number to an Extension The external numbers registered for each slot (see "MSN and Extension Assignment - Code 086") must be assigned to extensions or Call Groups designated for answering calls during a specified period of time. Each extension can only be entered once.

  • Page 124: Busy Signal

    Programming a Digital Trunk Step by Step Press this key. Initial state for Programming Mode. Busy Signal This features allows all telephones in the "Busy Signal" Group to automatically switch to a busy signal when an extension of the group (that activate this feature) has a call in progress.

  • Page 125: Local Area Code Filter

    Programming a Digital Trunk Step by Step Local Area Code Filter When a call is received, the local area code (LAC) serves as a filter for the number entered and determines its type. By default, no number is set. Required: Programming Mode must be active (*95 31994).

  • Page 126: Adsl Module

    ADSL Module Step by Step Country Country English (IM) Venezuela India Vietnam Italy ADSL Module The ADSL module allows you to connect PCs to a network and have them share the ADSL access without requiring a splitter, ADSL modem, hub or any additional network cards.

  • Page 127: Restoring The Adsl Module Default Settings

    Relay and Sensor on the HiPath 1120 Step by Step Restoring the ADSL Module Default Settings This code restores the default configuration of the ADSL module assuming an IP of 10.0.0.1. Required: Programming Mode must be active (*95 31994). Enter the code for programming. Initial state for Programming Mode.

  • Page 128: Sensor Activation Logic

    Relay and Sensor on the HiPath 1120 Step by Step = Deactivate the sensor’s function (default) = Dial the number specified in "Number Dialed by Sensor Activation" (Code 052). = Activate the relay through the sensor = Detect DTMF code. When this setting is selected, the number that was called must acknowledge or ignore an alarm call by sending an acknowledge- ment code (“#”...
  • Page 129 Relay and Sensor on the HiPath 1120 Step by Step Enter the code for programming. Select a timeout until the next attempt (0 to 10 minutes). Initial state for Programming Mode.

  • Page 130: Msn Assignment For The Sensor

    Relay and Sensor on the HiPath 1120 Step by Step MSN Assignment for the Sensor This setting specifies an MSN for the system. This MSN will be used for outgoing calls. By using this MSN the called party is able to identify the origin of the call. For instance, this would be the case for an alarm.

  • Page 131: Number Of Attempts For Activating The Sensor

    Relay and Sensor on the HiPath 1120 Step by Step Number of Attempts for Activating the Sensor This setting specifies the number of call attempts (between 1 and 100) for the number specified in "Number Dialed by Sensor Activation." (See also Time between Attempts for Activating the Sensor).

  • Page 132: Relay

    Relay and Sensor on the HiPath 1120 Step by Step Relay The relay can be activated via the sensor, assuming that the sensor is configured. It can be activated manually or automatically after a specified time. When the relay is activated, the contacts close.

  • Page 133: Timer For Deactivating The Relay

    Relay and Sensor on the HiPath 1120 Step by Step Timer for Deactivating the Relay Required: Programming Mode must be active (*95 31994). Enter the code for programming. Enter the length of time (000 to 255) that the relay must 0 0 0 2 5 5 remain closed.

  • Page 134: Interaction Center Smart

    Interaction Center Smart Step by Step Interaction Center Smart Interaction Center Smart is a Call Center solution that allows supervisors to monitor and track one or more UCD Groups of up to 10 agents each, providing real- time data that includes agent status, support statistics (by group or by agent) and other types of information to help manage a Call Center.

  • Page 135: Tac Smart - Telephony Advanced Control

    TAC Smart - Telephony Advanced Control Step by Step TAC Smart - Telephony Advanced Control The TAC SMART (Telephony Advanced Control) is designed to fit the needs of the telephony market by simplifying operations and improving the quality of services provided. Complete control of the telephone using Windows interface (make calls, answer and trans- fer calls, call forwarding, and so on...

  • Page 136: Hipath 1100 Manager

    HiPath 1100 Manager Step by Step HiPath 1100 Manager The HiPath 1100 Manager is an administration software designed for programming HiPath 1100 systems quickly and easily by means of a graphical interface without the need to know programming codes. The HiPath 1100 Manager can access the C.O. locally through a USB or V.24 serial interface or remotely via LAN, that is, as long as a network PC is connected online to the HiPath 1100 via a serial interface or an...

  • Page 137: Hipath 1100 E1 Trunk Manager

    HiPath 1100 E1 Trunk Manager Step by Step For more details on how to configure an ADSL module, see the topics in the Help file of the HiPath 1100 ADSL Manager software. HiPath 1100 E1 Trunk Manager HiPath 1100 E1 Trunk Manager is an administration software designed for programming TME1 modules.

  • Page 138: Call Report

    Call Report Step by Step Call Report CallReport is a billing system that records information on PABX system activity, such as calls received and calls made. CallReport operates in a regular PC under a Windows 95 / 98 /NT 4.0 / 2000 / XP environment. It periodically receives data originating from the PABX that are then processed and stored in a computer hard drive, identi- fying extension, time, duration, branch, exit route and...
  • Page 139 VMIe Protocol Step by Step Extension called Note: if an extension is Required element for calls Type 3 and 4. longer, the DTMF digit “*” This element remains blank for all types of calls. in the protocol is replaced Fixed size: 6 DTMF signals by the additional extension Format: “****i”...
  • Page 140 VMIe Protocol Step by Step 8. Internal call from Extension 1015 directly to Exten- sion 1011 which is forwarded (*11) to the VMIe Group: ***3**1015**1011*1; 9. Internal call from Extension 10015 directly to Exten- sion 10011 which is forwarded to the VMIe Group configured Second Attendant:...

  • Page 141: Index

    Index Index Call Detail Report for Incoming Calls Call Detail Report Manager Call Detail Report through Serial Interface HiPath 1120/1130/1150 Installation Guide Call Groups (CG) Call Name/Number Display Call Report Caller ID Activating Callback/Urgent Call with Time- Caller ID (CLIP) on an analog line CD port ADSL Coefficient for an External Analog Line...
  • Page 142 Index Electronic Lock Password Reset HiPath 1100 System Manager Emergency Numbers HiPath 1120 Entrance Telephone External connections 98, 170 Installing optional modules Entrance telephone Option modules configuring an entrance telephone Package Contents DIDs for entrance telephones Setup and installation Entrance telephones Technical data door lock HiPath 1120 Alarms...
  • Page 143 Index music source for MOH group ending MSN and Extension Assignment external number mode of operation MSN Answering for Fax/DID password Music on Hold Remote MSN service call without MSN verification Reseizure Time for an External Line Night Service Restoring Default Settings Restoring the ADSL Module Default Set- tings Room monitoring...
  • Page 144 Index number of attempts UCD call time between attempts UCD Subscriber Groups Setting a System Password Updating Date/Time over an ISDN Line Setup and Installation Silent Monitoring Software update Waiting time for a Second Attendant to an- activating software update swer a call on an external analog line Speed Dialing Warmline...

  • Page 145: Setup And Installation

    Setup and Installation Setup and Installation This chapter provides basic instructions and describes procedures for set- ting up the HiPath 1120, HiPath 1130 and HiPath 1150 systems. Due to the size of the HiPath 1190 system and the many configuration options instal- lation documentation must be kept by qualified technical personnel only.

  • Page 146: Required Tools

    Setup and Installation Required Tools HiPath 1120 Contents...

  • Page 147: Hipath 1120 - Option Modules

    Setup and Installation HiPath 1120 - Option Modules Version CND HiPath 1120 - Installation...
  • Page 148 Setup and Installation...
  • Page 149 Setup and Installation...

  • Page 150: Hipath 1120 - Installing Optional Modules

    Setup and Installation HiPath 1120 – Installing Optional Modules Opening the System...

  • Page 151: Removing The Motherboard (Mb)

    Setup and Installation Removing the Motherboard (MB)

  • Page 152: Satellite Modules: Music, Eb 200/204 And S0

    Setup and Installation Satellite Modules: Music, EB 200/204 and S Version CND...

  • Page 153: Master And Satellite Modules

    Setup and Installation Master and Satellite Modules Version CND...

  • Page 154: Master Modules: Fax/Did, S0And Eb 200/204

    Setup and Installation Master Modules: Fax/DID, S and EB 200/204 Version CND...

  • Page 155: Hipath 1120 - External Connections

    Setup and Installation HiPath 1120 - External Connections Motherboard (MB)
  • Page 156 Setup and Installation Version CND...

  • Page 157: Adsl Module

    Setup and Installation ADSL Module VersionCND...

  • Page 158: Music And Eb 200/204 Satellite Modules

    Setup and Installation Music and EB 200/204 Satellite Modules VersionCND...

  • Page 159: S0 Module

    Setup and Installation Module VersionCND...

  • Page 160: Hipath 1130 / 1150 Package Contents

    Setup and Installation HiPath 1130 / 1150 Package Contents HiPath 1130 / 1150– Installation...
  • Page 161 Setup and Installation Power Supply...
  • Page 162 Setup and Installation...
  • Page 163 Setup and Installation View of Module Slots HiPath 1150 Slot 3 (Slot 2 on HiPath 1130) Slot 1 Slot 4 Slot 2 Slot 2 and 4 on HiPath 1150 only Side view of the power supply Installing Expansion Modules and Options...
  • Page 164 Setup and Installation...
  • Page 165 Setup and Installation Power Supply...
  • Page 166 Setup and Installation Example of a configuration 1) EB210/206 Modules only 2) EB210 Module only 3) For installing a system telephone you must use a CD pair and an A/B extension slot.

  • Page 167: Hipath 1130 / 1150- Installing Tme1, Adsl And S0 Modules

    Setup and Installation HiPath 1130 / 1150– Installing TME1, ADSL and S modules...
  • Page 168 Setup and Installation ADSL Module The ADSL module can only be installed in Slot 2 on the HiPath 1130 and in Slots 3 and 4 on the HiPath 1150 ( page 163).
  • Page 169 Setup and Installation TME1 Module The TME1 module can only be installed in Slot 2 on the HiPath 1130 and in Slot 3 on the HiPath 1150 ( page 163). Warning: Do not touch the administration serial interface connector of the TME1 module before disconnecting all analog extensions and trunk con- nectors.

  • Page 170: Entrance Telephone

    Setup and Installation Entrance Telephone Model S30817-Q930-A200 Additional components used include R1 resistance (1,2 k Ω / 0,25W / 5%), R2 resistance (33Ω / 0,25W / 5%), and a C1 capacitor (1,0µF / 250 VAC / non-polarized). The connection to the C.O. is made via two wires (A1 / B1) while the connection to the Entrance Telephone interface is made via four wires (A2 / B2, KL1, KL2).
  • Page 171 Setup and Installation Model S30817-Q936-C282 2.1 Settings • ON: Works as a pager OFF: Works as an Entrance Telephone. • ON: Disables the timeout for paging. OFF: Enables a 15-second timeout for paging. J3 to J8 • Not used Aspects to Consider •...

  • Page 172: Hipath 1120 - Technical Data

    Setup and Installation HiPath 1120 – Technical Data Size (Length x Depth x Height) 14.17" x 11.33" x 2.53" (360 x 288 x 64.4 Weight: 2.64 lb (1.2 kg) Input Voltage: 220V/60Hz Maximum Current: 197mA Input Voltage: 127V/60Hz Maximum Current: 331mA Input Voltage: 110V/60Hz...
  • Page 173 Summary of Programming Codes Summary of Programming Codes Start the Programming Mode: Password: 31994 + Code Programmed Function Code Default Settings Main Configurations page 17 Dialing Mode on an External Analog Line page 17 19 2 (MF) for analog lines Default Access to a Group of External 0 for all extensions Lines...
  • Page 174 Summary of Programming Codes Programmed Function Code Default Settings Polarity Reversal page 37 # (disabled) Dial Tone Detection page 38 (enabled) Operation as a Satellite PABX 1 - For a public exchange External Line Connection page 39 Operation as a Satellite PABX Second Code for External Access page 39 Auto-Seizure Mode for an External Line...
  • Page 175 Summary of Programming Codes Programmed Function Code Default Settings Minimum Time for Call Waiting Message in a UCD 01 (5 seconds) Queue page 53 Hunt Groups (HG) page 53 None Search Mode for Hunt Groups page 54 1 - Linear Override page 55 0 - No permission...
  • Page 176 Summary of Programming Codes Programmed Function Code Default Settings Modem Extension page 72 None MSN and Extension Assignment page 72 None External-to-External Transfer page 72 # (disabled) DISA page 73 DISA Permission page 75 # (disabled) MSN DISA page 75 None External Line DISA page 76...
  • Page 177 Summary of Programming Codes Programmed Function Code Default Settings Uploading the SW update page 88 00:00 Setting a System Password page 88 31994 Night Service Password page 89 31994 Restoring Default Settings page 90 HiPath 1120 Alarms page 90 None Emergency Numbers page 91 190 and 193 (Brazil)
  • Page 178 Summary of Programming Codes Programmed Function Code Default Settings Call Detail Report through Serial # (disabled) Interface page 106 Fax/DID Module page 107 Call Answering Menu page 108 None Announcement Recording page 109 Configuring the Call Answering Mode page 110 0 - For all external lines Fax Reception Extension page 111...
  • Page 179 Summary of Programming Codes Programmed Function Code Default Settings Sensor Activation Logic page 128 0 - NC Time between Attempts for Activating the 03 (3 minutes) Sensor page 128 MSN Assignment for the Sensor page 130 None Number Dialed by Sensor Activation page 130 None Number of Attempts for Activating the...
  • Page 180 The required features should therefore be specified in each individual case at the time of closing the contract. Ref. No.: A31003-K1250-B812-14-7619 • Printed in Brazil • 22.07 .05 © Siemens Ltda.• Rua Pedro Gusso, 2635 •Curitiba-PR/BR •...

This manual is also suitable for:

Hipath 1120Hipath 1130Hipath 1150Hipath 1190

Table of Contents