Do you have a question about the GigaSpire BLAST u6 and is the answer not in the manual?
Questions and answers
Carlos Mitchell
March 14, 2025
Does the GigaSpire 6.1 have support for VPN or VPN passthrough?
Mark Campbell
February 8, 2025
Brightspeed just set me up with a Gigaspire U6.2 router. I **** utilizing 4 of the 5 ethernet ports. The ethernet connection I have to my HP 4050t printer is not "working". I have a green light, but no orange light. I've spent a considerable amount of time looking at the configuration and trying multiple things to no avail.....I believe it should have been plug and play as nothing other than the Brightspeed provided router changed? Any direction would be greatly appreciated....definitely need my printer. Currently configured on LPT1 as it was... Also tried configuring it to port 192.168.1.1 (router port) to no success. Thank You, Mark
Marvin Cox
February 11, 2025
can I setup a 24.g wireless network to operate my robots and security on a Gigaspire u6.2 GS4227E.
1 comments:
Mr. Anderson
February 12, 2025
No, the Calix GigaSpire BLAST u6 supports Wi-Fi 6 (802.11ax) on 2.4 GHz and 5 GHz bands, but there is no mention of support for a 24 GHz wireless network.
This answer is automatically generated
Daniel P Tatara
April 3, 2025
Using the CommandIQ app, I can see the devices I have on my network. I go to add the 2.4Ghz smart outlet and doesn't see it because its not the 5.0Ghz the router is looking for . Help
1 comments:
Mr. Anderson
April 3, 2025
To connect a 2.4GHz smart outlet to the Calix GigaSpire BLAST u6 using the CommandIQ app, follow these steps:
1. Plug in the GigaSpire BLAST u6 and wait at least 10 minutes for it to fully power up. 2. Download the CommandIQ app from the Apple App Store or Google Play Store. 3. Open the app and select “Let’s Get Started.” 4. Allow camera access when prompted. 5. Scan the QR code on the bottom of your GigaSpire BLAST u6 or from the sticker in the box. 6. Sign up by entering your personal information and creating a password. 7. Name your network and create a Wi-Fi password.
Once your router is set up:
8. On your phone, connect to the Wi-Fi network you just created using the 2.4GHz band (if the network uses a single SSID for both 2.4GHz and 5GHz, move away from the router so your phone switches to 2.4GHz). 9. Put the smart outlet into pairing mode (refer to the device’s instructions). 10. Use the smart outlet’s app to connect it to the same 2.4GHz Wi-Fi network.
If the smart outlet has trouble connecting because of band steering, you may need to temporarily disable the 5GHz band or create a separate SSID for 2.4GHz using the CommandIQ app settings.
This answer is automatically generated
Mike G
April 17, 2025
I have a GigaSire blaster u10xe GS4237, Is the user manual and guide the same as the GigaSpire u6 set up manual? Is there a manual for the u10xe GS4237. Any help would be appreciated.
Charles Phelps
March 3, 2025
I tried to pair a GigaSpire U4M GM1028 with my U6.2 GS 4227E as per the instructions and all I could get was the green light on both. It never changed to blue and now the router stays green instead of blue. I was going to try pairing with a Ethernet cable but thought I needed to reset the router before I tried but couldn't find any instructions on resetting the router. Do I need to reset the router before using the ethernet cable?
Page 1
Calix GigaSpire BLAST u6 System Setup Guide for Employee User Group This document updated as of July 16, 2020...
Page 2
What have I received? And why? You have opted to take part in the Calix GigaSpire Employee Pilot Program. Depending on the answers that you provided on the intake questionnaire, you will receive one (1) or two (2) GigaSpire BLAST u6 systems.
Page 3
1. The instructions provided in this document are based on the assumption that your Internet service is being provided by a router/gateway that was installed by your service provider. 2. If you received more than one GigaSpire BLAST u6 system, one will act as your primary residential gateway and the other(s) will act as a Mesh Wi-Fi system.
Page 4
BLAST u6 (called ‘SSID’ on the sticker that came in your box, shown right). • When your BLAST u6 connects, it will check in automatically to a Calix instance of Calix Support Cloud (CSC). When this happens, the default SSIDs (of both the 5 GHz and 2.4 GHz radios) are changed to 'Calix GigaSpire WiFi’.
Page 6
Setting up your first GigaSpire BLAST u6 (as a residential gateway) Connect the GigaSpire BLAST u6 to a power outlet. Connect one end of the supplied Ethernet cable to one of the LAN ports found on the back of the Internet access device provided by your service provider (e.g., modem, router, gateway) and the other end of the cable to the WAN port on the back of the BLAST u6.
Page 7
Setting up your second GigaSpire BLAST u6 (as a satellite) Using wireless backhaul Note: The LED on both of the BLAST u6 systems will flash GREEN when pairing for wireless backhaul. Note: Once pairing is successfully complete, both BLAST u6 systems will show a solid blue light (this may take several minutes).
Page 8
Setting up your second GigaSpire BLAST u6 (as a satellite) Using wired backhaul NOTE: Once pairing is successfully complete, both BLAST u6 systems will show a solid blue light (this may take several minutes). You can then move to step 3.
Page 9
QR Code that is affixed your home Wi-Fi network. Apple App Store or Google Play Store for: to the bottom of your GigaSpire BLAST u6 Download the app and start "CommandIQ" and install it on your (or on the sticker that came in your box).
Need help?
Do you have a question about the GigaSpire BLAST u6 and is the answer not in the manual?
Questions and answers
Does the GigaSpire 6.1 have support for VPN or VPN passthrough?
Brightspeed just set me up with a Gigaspire U6.2 router. I **** utilizing 4 of the 5 ethernet ports. The ethernet connection I have to my HP 4050t printer is not "working". I have a green light, but no orange light. I've spent a considerable amount of time looking at the configuration and trying multiple things to no avail.....I believe it should have been plug and play as nothing other than the Brightspeed provided router changed? Any direction would be greatly appreciated....definitely need my printer. Currently configured on LPT1 as it was... Also tried configuring it to port 192.168.1.1 (router port) to no success. Thank You, Mark
can I setup a 24.g wireless network to operate my robots and security on a Gigaspire u6.2 GS4227E.
No, the Calix GigaSpire BLAST u6 supports Wi-Fi 6 (802.11ax) on 2.4 GHz and 5 GHz bands, but there is no mention of support for a 24 GHz wireless network.
This answer is automatically generated
Using the CommandIQ app, I can see the devices I have on my network. I go to add the 2.4Ghz smart outlet and doesn't see it because its not the 5.0Ghz the router is looking for . Help
To connect a 2.4GHz smart outlet to the Calix GigaSpire BLAST u6 using the CommandIQ app, follow these steps:
1. Plug in the GigaSpire BLAST u6 and wait at least 10 minutes for it to fully power up.
2. Download the CommandIQ app from the Apple App Store or Google Play Store.
3. Open the app and select “Let’s Get Started.”
4. Allow camera access when prompted.
5. Scan the QR code on the bottom of your GigaSpire BLAST u6 or from the sticker in the box.
6. Sign up by entering your personal information and creating a password.
7. Name your network and create a Wi-Fi password.
Once your router is set up:
8. On your phone, connect to the Wi-Fi network you just created using the 2.4GHz band (if the network uses a single SSID for both 2.4GHz and 5GHz, move away from the router so your phone switches to 2.4GHz).
9. Put the smart outlet into pairing mode (refer to the device’s instructions).
10. Use the smart outlet’s app to connect it to the same 2.4GHz Wi-Fi network.
If the smart outlet has trouble connecting because of band steering, you may need to temporarily disable the 5GHz band or create a separate SSID for 2.4GHz using the CommandIQ app settings.
This answer is automatically generated
I have a GigaSire blaster u10xe GS4237, Is the user manual and guide the same as the GigaSpire u6 set up manual? Is there a manual for the u10xe GS4237. Any help would be appreciated.
I tried to pair a GigaSpire U4M GM1028 with my U6.2 GS 4227E as per the instructions and all I could get was the green light on both. It never changed to blue and now the router stays green instead of blue. I was going to try pairing with a Ethernet cable but thought I needed to reset the router before I tried but couldn't find any instructions on resetting the router. Do I need to reset the router before using the ethernet cable?