Requesting Assistance Or Service - Whirlpool 920 Series Use And Care Manual

Requesting Assistance or
Service
Before calling for assistance or service, please check the "Troubleshooting" section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in the
U.S.A.:
1. If you need assistance
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our
trained consultants. The consultant can
instruct you in how to obtain satisfactory
operation from your appliance or, if service
is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service
Whirlpool has a nationwide
network of Whirlpool design-
ated service companies.
Whirlpool designated service
technicians are trained to fulfill
the product warranty and provide after-
warranty service, anywhere in the United
States. To locate the Whirlpool designated
service company in your area, call our
Consumer Assistance Center telephone
number (see Step 1) or look in your
telephone directory Yellow Pages.
...
* 3. If you need FSP
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL
appliance. FSP replacement parts will fit
right and work right, because they are
made to the same exacting specifications
used to build every new WHIRLPOOL
appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
* When asking for help or service:
...
*
replacement parts ...
Please provide a detailed description
of the problem, your appliance's
complete model and serial numbers,
and the purchase date. (See the "A
Note to You" section.) This information
will help us respond properly to your
request.
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