Philips 5000 Series Manual page 12

ENGLISH
12
Problem
The appliance
produces an
uneven cutting
result.
The appliance
does not work
when I switch it
on.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Possible cause
The comb does not touch
the skin when you move the
appliance through the hair.
You only move the appliance
in one direction.
The setting of the comb has
changed during trimming.
The attachment is not
assembled correctly.
The cutting performance
decreases when the cutting
element and the comb are
dirty.
The appliance has an empty
battery.
Solution
Make sure the comb is always fully in contact with
the skin when you move the appliance through the
hair.
Because not all hairs grow in the same direction,
move the appliance in different directions (upwards,
downwards and across).
Check the setting of the comb. If you push the
appliance too hard onto the scalp, you may
accidentally change the setting of the comb.
Detach the attachment and reattach it.
Clean the cutting element and the comb
(see chapter 'Cleaning and maintenance').
Charge the appliance (see chapter 'Charging').
Make sure that the appliance plug is inserted
properly into the appliance and the adapter is
connected properly to the wall socket.