Sony KDL-32EX725 Service Manual
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Sony KDL-32EX725 Service Manual

Lcd digital color tv az2-f chassis
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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL
AZ2-F
Chassis
Segment: 3a-2
ORIGINAL MANUAL ISSUE DATE: 2/2011
Version Date
Subject
1.0
2/16/2011
No revisions or updates are applicable at this time.
LCD Digital Color TV
9-888-405-01

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  • Page 1 HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL AZ2-F Chassis Segment: 3a-2 ORIGINAL MANUAL ISSUE DATE: 2/2011 Version Date Subject 2/16/2011 No revisions or updates are applicable at this time. LCD Digital Color TV 9-888-405-01...
  • Page 2 Self Diagnosis Supported model SERVICE MANUAL AZ2-F Chassis Segment: 3a-2 LCD Digital Color TV KDL-40EX725 9-888-405-01...
  • Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-32EX725 KDL-55EX725 RM-YD062 CHILE/PERU RM-YD062 CHILE/PERU KDL-32EX725 RM-YD062 VENEZUELA KDL-55EX725 RM-YD062 VENEZUELA KDL-40EX725 RM-YD062 CHILE/PERU KDL-40EX725 RM-YD062 VENEZUELA 9-888-405-01...

  • Page 4: Table Of Contents

    BRAVIA® Sync™ Compatible ............. 9 IR Board ...................18 Specifications ................10 LCD Panel Assembly ...............19 Section 2 - Software Requirements.........12 T-CON Board ................19 Overview ..................12 Diagrams ..................20 Software Updates for Customers ..........12 Block Diagram ................20 Connector Diagrams ..............22 KDL-32EX725/40EX725/55EX725...
  • Page 5 Section 4 - Troubleshooting .............28 G10A/G4B/G6A/G8A (Power Supply) Board and BATV (Main) Board Removal ..........59 Overview ..................28 KDL-32EX725/40EX725 Only ........... 59 Updating the Software ............... 28 KDL-55EX725 Only ..............60 Triage Chart ................29 Panel Brackets and LCD Panel Removal ........61 Protection Shutdown ..............30...
  • Page 6 Appendix A - Removing the Rear Cover ....... A-1 Verifying the Segment Code ............68 Removing the Power Cord from the Rear Cover ....A-1 Verifying the Destination ............69 KDL-32EX725 ................A-1 Verifying the Model Name ............69 KDL-40EX725 ................A-3 Optional Adjustments ...............70 Appendix B - Attaching the Rear Cover ........

  • Page 7: Section 1 - Safety And Features

    Components identified by shading and ! mark on the exploded views are critical for safe operation. Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
  • Page 8 R If using a chemically pretreated cloth, please follow the instruction provided on the package. R Never use strong solvents such as a thinner, alcohol or benzine for cleaning. R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation. KDL-32EX725/40EX725/55EX725...

  • Page 9: Handling The Ffc Connector

    If it is inserted upside down, the pins on the FFC connector Use caution when you connecting or removing the FFC connector. will short-circuit and damage the board. Remove the connector by the reinforcement tab only. Reinforcement tab shows Terminal side shows Inserted Correctly Inserted Incorrectly Correct Incorrect KDL-32EX725/40EX725/55EX725...

  • Page 10: Safety-Related Warnings

    8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-32EX725/40EX725/55EX725...

  • Page 11: Safety Check-Out

    6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. KDL-32EX725/40EX725/55EX725...
  • Page 12 Try both Cold-water Pipe slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). Figure B. Checking for earth ground. KDL-32EX725/40EX725/55EX725...

  • Page 13: Self Diagnosis Function

    If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur. For complete information, refer to “Section 4 - Troubleshooting” on page 28. KDL-32EX725/40EX725/55EX725...

  • Page 14: Overview

    The AZ2-F chassis is one of several designs for the 2011 model line Several new features are introduced in this chassis model lineup of Sony Bravia® LCD televisions. This manual covers the following along with some carryovers from the previous year.

  • Page 15: Presence Sensor

    USB storage device directly to your HDTV’s USB input. FASTER START-UP EDGE LED BACKLIGHTING Quick Start & Viewing feature enables this Sony television to go from Experience the next level of picture quality and contrast with Sony’s ‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions.

  • Page 16: Specifications

    Assembling screws for Table-Top Stand (M6 × 14) (3) (for KDL-40/32EX72x) *1 Please refer to the model name printed on the remote control. *2 Assembling the Table-Top Stand is required. Refer to the supplied Table-Top Stand leaflet to assemble the Table-Top Stand. KDL-32EX725/40EX725/55EX725...
  • Page 17 Blu-ray Disc es una marca comercial. “BRAVIA” y , S-Force, Motionflow, BRAVIA Sync y son marcas comerciales o marcas registradas de Sony Corporation. “PlayStation” es una marca comercial registrada y “PS3” es una marca comercial de Sony Computer Entertainment Inc. ® ® DLNA , el logotipo de DLNA y DLNA CERTIFIED son marcas comerciales, marcas de servicio o marcas de certificación de Digital Living...

  • Page 18: Section 2 - Software Requirements

    If a customer contacts the Sony Customer Support Center and it is deemed to be correctable with a software update, the issue is handled at the customer level.

  • Page 19: Software Updates For Servicers

    T-CON or LCD panel can be replaced more efficiently. In addition to software installation, service adjustment information may need to be modified or verified to complete the service of the TV. Service adjustment information is covered in “Section 7 - Service Adjustments” on page 66. KDL-32EX725/40EX725/55EX725...

  • Page 20: Checking The Software Version

    EXAMPLES OF SOFTWARE CORRECTABLE SYMPTOMS The easiest way to check the version of software that is currently on the TV is to access the Contact Sony screen by using the customer Most symptoms that are correctable by software updates involve menu.

  • Page 21: Section 3 - Chassis Overview

    Sensor (HMS3 Board), the IR Board (HLR2 Board), the Switch Unit, and the LCD Panel assembly. NOTE: For connector part number information, refer to “Connectors” on page 62. For Wire Dressing information, refer to “Wire Dressing” on page BATV G10A SWITCH UNIT TCON HEM2 HLR2 HMS3 FIGURE 3-1. BOARD LAYOUT FOR KDL-32EX725 KDL-32EX725/40EX725/55EX725...
  • Page 22 SECTION 3 - CHASSIS OVERVIEW BATV SWITCH UNIT TCON HEM2 HLR2 HMS3 FIGURE 3-2. BOARD LAYOUT FOR KDL-40EX725 BATV SWITCH UNIT TCON HEM2 HLR2 HMS3 FIGURE 3-3. BOARD LAYOUT FOR KDL-55EX725 ONLY KDL-32EX725/40EX725/55EX725...

  • Page 23: Overall Circuit Description

    All video sources which are not native 1920 X 1080p 60HZ are scaled to this resolution. Digital audio content is output to the class D amplifier for processing and amplification. KDL-32EX725/40EX725/55EX725...

  • Page 24: Power Supply

    LED’s are located on this board along with the IR model only. 390V, 19V, and 12V are applied to the board from the remote receiver and light level sensor. G6A Board to develop the 24V. The 24V is applied to the LD Driver board. KDL-32EX725/40EX725/55EX725...

  • Page 25: Lcd Panel Assembly

    1. LCD Panel 2. LED Backlighting Components 3. T-CON Board T-CON BOARD The T-CON Board communicates between the LCD Panel and the microprocessor on the Main Board. (NOTE: The T-CON Board is not available as a replacement part for all models.) KDL-32EX725/40EX725/55EX725...

  • Page 26: Diagrams

    POWER_LED SPEAKER Assist Speaker_Out_LR STBY_LED X_SYSTEM1_RST [D–510D] TIMER_LED REC_LED PIC_MUTE_LED Audio Main Power AMP Main Speaker_Out_LR [D–510D] SPEAKER X_FAULT AUDIO_MON X_SYSTEM1_RST X_AUDIO_MUTE1 Digital Video/TS/TMDS Digital Audio UART Panelless Analog Video Analog Audio Analog Signal FIGURE 3-5. OVERALL BLOCK DIAGRAM KDL-32EX725/40EX725/55EX725...
  • Page 27 AC Relay Control Backlight System LED Backlight Power Supply (32", 40", 46") 32", 40", 46" Models G10A-Board (32") Power + Input G4B-Board (40") Power & LED Power Power - Control G5-Baord (46") G6A-Board (55") Control FIGURE 3-6. OVERALL BLOCK DIAGRAM KDL-32EX725/40EX725/55EX725...

  • Page 28: Connector Diagrams

    182018311 1-PWM2 1-PWM1 SPEAKER (Fasten # 187) Front (Fasten #110) SPEAKER (Fasten # 110) Front (Fasten # 187) 2.0ch:4pin MOLEX 502439-0400 2.0ch:CN4601 4pin 1-821-614-11 MOLE X 502494-0470 [3a-2 32,46 1/2] FIGURE 3-7. CONNECTOR DIAGRAM FOR KDL-32EX725 (1 OF 2) KDL-32EX725/40EX725/55EX725...
  • Page 29 CN1002 1-822-339-11 CN6705 (32" G10A) 0-844-177-01 JST XA 14P CN6801(46" G5D) SM12B-PBVSS-TB(LF)(SN) AC IN AC pigtail AC pigtail AC-N AC-L [3a-2 32,46 2/2] CN6001(46" G5D / 32"G10A) SFP79-02WLB JAM 1-822-908-11 FIGURE 3-8. CONNECTOR DIAGRAM FOR KDL-32EX725 (2 OF 2) KDL-32EX725/40EX725/55EX725...
  • Page 30 2.0ch: 4pin MOLEX 502439-040 2. 0 ch: CN4601 4pin 1-821-614-11 MOLE X 502494-0470 1-PWM3 1-PWM2 1-PWM1 SPEAKER (Fasten # 110) Front (Fasten # 187) R3 or RU board STBY3.3V RS232_RXD RS232_TXD [3a-2 37,40 1/2] SIRCS_IN G-B Harness G-B Harness SIRCS_OUT CN101 182018311 FIGURE 3-9. CONNECTOR DIAGRAM FOR KDL-40EX725 (1 OF 2) KDL-32EX725/40EX725/55EX725...
  • Page 31 GL_CTRL CN1002 LED_ON CN6801 (40" G4B) CN6705 (32" G10A) 0-844-177-01 1-822-339-11 JST XA 14P SM12B-PBVSS-TB(LF)(SN) AC_ IN AC-N [3a-2 37,40 2/2] AC pigtail AC pigtail AC-L CN6001 SFP79-02WLB JAM 1-822-908-11 FIGURE 3-10. CONNECTOR DIAGRAM FOR KDL-40EX725 (2 OF 2) KDL-32EX725/40EX725/55EX725...
  • Page 32 (Fasten # 187) 2.0ch:4pin MOLEX 502439-0400 2.0ch:CN4601 4pin 1-821-614-11 MOLE X 502494-0470 G-B Harness G-B Harness R3 or RU board STBY3.3V RS232_RXD RS232_TXD [3a-2 55 1/2] SIRCS_IN SIRCS_OUT CN101 182018311 FIGURE 3-11. CONNECTOR DIAGRAM FOR KDL-55EX725 ONLY (1 OF 2) KDL-32EX725/40EX725/55EX725...
  • Page 33 0-844-177-01 PFC_OUT PFC_OUT 1-822-339-11 SFP79-02WLB JAM JST XA 14P CN6700 SM12B-PBVSS-TB(LF)(SN) 1-822-908-11 CN6600 SFP79-02WLB JAM CN6501 1-822-908-11 AC_ IN AC pigtail AC pigtail AC-N AC-L CN6001 SFP79-02WLB JAM 1-822-908-11 FIGURE 3-12. CONNECTOR DIAGRAM FOR KDL-55EX725 ONLY (2 OF 2) KDL-32EX725/40EX725/55EX725...

  • Page 34: Section 4 - Troubleshooting

    “Section 2 - Software Requirements” on page 12 there are several issues that may be resolved by updating the software to the latest version. For a list of possible correctable issues see “Examples of Software Correctable Symptoms” on page KDL-32EX725/40EX725/55EX725...

  • Page 35: Triage Chart

    *NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE * Immediate Shutdown After Power ON & 7X LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS 4X* Momentary Backlight before Shut OFF BASED ON SERIAL NUMBER. ▲* Sharp Vertical or Horizontal Lines, Missing Pixels 4X** No Backlight before Shut OFF KDL-32EX725/40EX725/55EX725...

  • Page 36: Protection Shutdown

    If the Self Check screen displays a “0”, FIGURE 4-1. LED DISPLAY no error has occurred. 2 times 5 times LED ON 0.3 sec. LED OFF LED OFF 0.3 sec. 3 sec. FIGURE 4-2. BLINK COUNT KDL-32EX725/40EX725/55EX725...
  • Page 37 CN6701/pins 1 & 3 before the TV shuts off. There will be 2 to 4 wires (Red & Blue) depending on the panel size. All individual wires should be checked for proper voltage level. In normal operation the voltage level will initially rise to approximately -175V and then should KDL-32EX725/40EX725/55EX725...
  • Page 38 NOTE: All models will make two attempts to power up before a 6X is speakers should measure 8 ohms. Shorted speakers or connections activated. The SONY logo (Backlight) may or may not display on the can cause a 3X blink protection mode.
  • Page 39 7X blink protection mode. This is because it will take time for the TV components to heat up and for the temperature sensor to detect the excessive temperature and shut the TV off. KDL-32EX725/40EX725/55EX725...

  • Page 40: Diagnostic Code Descriptions

    G4B Board (40" Models Only) G6A Board (55" Models Only) LD Board G8A Board (55" Models Only) BACKLITE Backlight Error LCD Panel BATV Board Ventilation TEMP_ERR Temperature Error BATV Board EMITTER Emitter Error HEM2 Board FIGURE 4-3. DIAGNOSTIC TABLE KDL-32EX725/40EX725/55EX725...

  • Page 41: Viewing The Self Check Diagnostic History

    12345-00333-06789 12345-00333-06789 Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) FIGURE 4-4. SAMPLE SELF CHECK DIAGNOSIS PAGE KDL-32EX725/40EX725/55EX725...

  • Page 42: Section 5 - Flow Charts And Diagrams

    SECTION 5 - FLOW CHARTS AND DIAGRAMS OVERVIEW The following flow charts provide information to determine what repair parts to order based on the TV error. KDL-32EX725/40EX725/55EX725...

  • Page 43: No Power

    CN2001 TCON CN6101 (55") AC-OFF-Detect CN6002 CN9006 TCON-ON 3D Emitter Motion Sensor STBY 3.3V HEM2 HMS3 AU12V CN6001 STBY 3.3V REG 12V IR Sensor HLR2 TCON G10A (32") Wireless G4B(40") WIFI G5(46") G6A(55") BATV FIGURE 5-1. POWER SUPPLY DIAGRAM KDL-32EX725/40EX725/55EX725...
  • Page 44 Power Supply Open? Board Replace Main Board Check STBY 3.3V (In STBY Mode) Check AC-OFF-Detect (In STBY Mode) Replace voltage 3.3V Power Supply Replace voltage Present Board Power Supply 3.3V Present Board Replace Main Board FIGURE 5-2. NO POWER KDL-32EX725/40EX725/55EX725...

  • Page 45: Standby Led Blinking

    Unit Shuts OFF RED LED Blinking 2X Blink Pattern REG12V Error Check REG12V *Before Shutdown Replace Is voltage Power Supply Present? Board Check Power-ON *Before Shutdown voltage Replace Main Board Present Replace Power Supply Board FIGURE 5-3. 2 BLINK ERROR KDL-32EX725/40EX725/55EX725...
  • Page 46 Unit Shuts OFF RED LED Blinking 3X Blink Pattern Audio Error Check Speakers & Connections Speakers Replace Measure Speaker(s) 8 ohms Check AU12V *Before Shutdown Replace Is voltage Power Supply Present? Board Replace Main Board FIGURE 5-4. 3 BLINK ERROR KDL-32EX725/40EX725/55EX725...
  • Page 47 SECTION 5 - FLOW CHARTS AND DIAGRAMS Unit Shuts OFF RED LED Blinking 4X Blink Pattern (Balancer Error) Replace LCD Panel Assembly Is 4X still Replace occuring Main Board Problem Solved FIGURE 5-5. 4 BLINK ERROR KDL-32EX725/40EX725/55EX725...
  • Page 48 Check LVDS connection between LCD Panel (TCON) & BATV Brds Repair connection Connection Check TCON 12V supply Replace 12V Present TCON Board Check TCON ON Signal Replace 3V Present Power Supply Board Replace Main Board FIGURE 5-6. 5 BLINK ERROR KDL-32EX725/40EX725/55EX725...
  • Page 49 Unit Shuts OFF RED LED Blinking Check +109V & -70V LED Supplies *Before Shutdown 6X Blink Pattern (Backlight Error) Replace all voltage Is “SONY” logo LCD Panel Present Displayed and Assembly Tones Heard? Backlight ON Before Shut Down? Check 24V to LD-Board...
  • Page 50 RED LED Blinking 7X Blink Pattern Temperature Error Does unit Shut-Down Immediately after Power ON Clear unit ventilation areas and confirm adequate local room temperature Issue Does unit still shutdown (7X)? Resolved Replace Main Board FIGURE 5-8. 7 BLINK ERROR KDL-32EX725/40EX725/55EX725...

  • Page 51: No Picture/No Sound

    HDMI IN 4 Digital Audio Output (Optical) Video USB 2.0 Interface J2702 Audio IC4502 Headphone/Analog Video Audio OPAMP USB 2.0 Interface Audio Output Audio Video Interface RJ45 (Ethernent) CN4602 Audio IC4601 Output Audio Amplifier F4200 AU12V BATV FIGURE 5-9. VIDEO/AUDIO DIAGRAM KDL-32EX725/40EX725/55EX725...
  • Page 52 Cable OK Perform WIDE Mode Test Flashes Replace Replace of color Main Board LCD Panel displayed Does Distortion follow Replace picture size Replace when changing Main Board TCON Board WIDE mode Replace TCON Board FIGURE 5-10. NO VIDEO ERROR KDL-32EX725/40EX725/55EX725...
  • Page 53 Replace Is Audio Present? Main Board Check Check Speaker Resistance at AU12V from Power Supply (across Speakers) & Connections Replace Is 12V 8 ohms Power Supply Present? & Replace Board Connections Speaker(s) Replace Main Board FIGURE 5-11. AUDIO ERROR KDL-32EX725/40EX725/55EX725...

  • Page 54: Tv/Remote Commander Buttons Not Working

    SECTION 5 - FLOW CHARTS AND DIAGRAMS TV/REMOTE COMMANDER BUTTONS NOT WORKING TV POWER Button not working Replace the Harness Replace between Main Board to Switch Unit change Switch Unit Switch Unit Replace Replace Harness Main Board FIGURE 5-12. REMOTE COMMANDER MALFUNCTIONING KDL-32EX725/40EX725/55EX725...
  • Page 55 Check the Harness between the Main Board Sensor is broken and the HLR Board Replace the Harness Replace Harness Replace the Replace HLR Board HLR Board Replace Main Board FIGURE 5-13. IR MALFUNCTIONING KDL-32EX725/40EX725/55EX725...

  • Page 56: Network Not Connecting

    Check Ethernet Cable Ethernet Cable Cable Connection Replace Main Board Auto Check Wired Set-up Check Local router DHCP server Local Access IP address setting Manual Check IP address Local router setting Check Proxy setting Internet Access FIGURE 5-14. WIRELESS NETWORK MALFUNCTIONING KDL-32EX725/40EX725/55EX725...
  • Page 57 Wireless Network on the TV Error Message displays when the Replace USB Dongle Wireless Network is selected? Is the signal field strength too weak Access Point or is there No signal? Replace Main Board FIGURE 5-15. USB DEVICE MALFUNCTIONING KDL-32EX725/40EX725/55EX725...

  • Page 58: 3D Does Not Display

    Replace HEM2 Board Turn glasses on View different 3D content change battery * To confirm there is IR Output from the HEM Board, look at the IR-LED through CCD/CMOS camera. Replace LCD Panel (T-CON) FIGURE 5-16. 3D NOT WORKING KDL-32EX725/40EX725/55EX725...

  • Page 59: Skype Accessory Not Working

    USB device a different Replace Main Board Skype App? -AC OFF/ON USB port USB dongle Spec. USB overload. Replace Main Board Skype unit Network connected? Reset network Next page FIGURE 5-17. SKYPE NOT WORKING PROPERLY (PAGE 1 OF 2) KDL-32EX725/40EX725/55EX725...
  • Page 60 No video? sound test from speaker Video problem Network speed Enough Far end setting/system Skype unit network speed? far end system issue Manual Focus work? Skype unit Check Auto-Focus area FIGURE 5-18. SKYPE NOT WORKING PROPERLY (PAGE 2 OF 2) KDL-32EX725/40EX725/55EX725...

  • Page 61: Section 6 - Disassembly/Part Number Information

    SCREW, +PSW M5X16 (KDL-40EX725/55EX725 ONLY) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) 4-259-177-02 NECK (M9) For product protection and safety reasons, Sony strongly recommends (KDL-32EX725 ONLY) that you use the screws provided with the TV 4-259-180-02 NECK (ML9) CAUTION: These screws cannot be used to secure the TV to...

  • Page 62: Rear Cover And Ac Cover Removal

    Rear Cover. Refer to “Appendix A - Removing the Rear Cover” on page A-1 for complete instructions. A Remove screws from Rear Cover 5 from KDL-32EX725 4 from KDL-40EX725 14 from KDL-55EX725 Only B Remove screws from Rear Cover 2 from all models except KDL-55EX725...

  • Page 63: Switch Unit And Speakers Removal

    [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] 1-489-582-11 SWITCH UNIT ! 103 1-838-797-11 POWER-SUPPLY CORD (WITH CONN.) 1-858-597-12 LOUDSPEAKER (3X10CM) (FOR VENEZUELA) (KDL-32EX725 ONLY) ! 103 1-838-268-11 POWER-SUPPLY CORD (WITH CONN.) 1-858-594-12 LOUDSPEAKER (3X15CM) (FOR CHILE/PERU) (KDL-40EX725/55EX725 ONLY) KDL-32EX725/40EX725/55EX725...

  • Page 64: Ld Board, Hem2 Board, Hlr2 Board And Hms3 Board Removal

    See Appendix A: Encryption Key Components in the back of this manual. A Remove screws and lift-up LD Shield to detach from LCD Panel 4 from KDL-32EX725/40EX725 2 from KDL-55EX725 Only B Disconnect 2 connectors and lift-up LD Board to detach from LCD Panel...

  • Page 65: G10A/G4B/G6A/G8A (Power Supply) Board And Batv (Main) Board Removal

    (Label BAT-V Mold Side) are not included with the LCD Panel and must be replaced when replacing the LCD Panel. KDL-32EX725/40EX725 ONLY A Remove 5 screws and disconnect 3 connectors from G10A/G4B/G5D Board B Disconnect 5 connectors from BATV Board (Refer to “Handling the FFC Connector”...

  • Page 66: Kdl-55Ex725 Only

    LABEL (BAT-V METAL SIDE) (SIDE JACK LABEL) (KDL-55EX725 ONLY) (KDL-55EX725 ONLY) 4-268-443-01 SHEET, INSULATION (G4) ORDER THIS PART WHEN REPLACING THE LCD PANEL. (KDL-40EX725/55EX725 ONLY) 4-265-834-01 BRACKET SIDE (BAT-V METAL) ORDER THIS PART WHEN REPLACING THE LCD PANEL. (KDL-55EX725 ONLY) 2-990-421-41 SCREW (+PSW) (M3X6) KDL-32EX725/40EX725/55EX725...

  • Page 67: Panel Brackets And Lcd Panel Removal

    C Remove 2 screws from Side Vertical Panel Brackets (KDL-55EX725 Only) D Lift up Side Vertical Panel Brackets to detach from Bezel 3 from KDL-32EX725 4 from KDL-40EX725 8 from KDL-55EX725 Only E Gently lift-up LCD Panel to detach from Bezel REF.

  • Page 68: Screws

    SCREW, +PSW M3X6 W12 RC(5), AC COVER(1) ■ 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 TERMINAL AREA(1) □ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(7) KDL-32EX725 ONLY ◆ 4-257-907-01 JOINT, STAND RC(2) ◇ 4-268-126-02 SCREW, ORNAMENTAL M6X12 RC(2) ● 2-990-421-41 SCREW (+PSW) (M3X6) BATV(5), G10A(5), BLK(4) ★...

  • Page 69: Kdl-40Ex725 Only

    1-838-863-11 (LVDS) FLEXIBLE FLAT CABLE N4 55S 1-910-801-10 CONNECTOR ASSEMBLY 14P 1-910-801-45 CONNECTOR ASSEMBLY 7P 1-910-801-43 (LVDS) FLEXIBLE FLAT CABLE 56 PIN 1-910-801-41 (LVDS) FLEXIBLE FLAT CABLE 56 PIN 1-910-801-30 CONNECTOR ASSEMBLY 14P 1-910-801-38 HARNESS ASSEMBLY 1-910-801-16 HARNESS ASSEMBLY KDL-32EX725/40EX725/55EX725...

  • Page 70: Accessories And Packaging

    MANUAL, INSTRUCTION 4-270-904-11 SUPPLEMENT(STAND INSTALLATION) MISCELLANEOUS X-2560-379-1 BAG, SCREW ASSEMBLY (L) (KDL-55EX725 ONLY) X-2549-819-1 BAG, SCREW ASSEMBLY (M) (KDL-32EX725/40EX725 ONLY) 4-262-708-01 CLAMPER, CABLE 4-270-467-11 CUSHION, T32 (BAT-V) (KDL-32EX725 ONLY) 4-281-014-01 DOUBLE SIDED TAPE (PANEL 10) (KDL-55EX725 ONLY) ORDER THIS PART WHEN REPLACING THE LCD PANEL.

  • Page 71: Wire Dressing

    SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION WIRE DRESSING KDL-32EX725 ONLY KDL-55EX725 ONLY FIGURE 6-3. KDL-55EX725 OVERALL WIRE DRESSING FIGURE 6-1. KDL-32EX725 OVERALL WIRE DRESSING KDL-40EX725 ONLY FIGURE 6-2. KDL-40EX725 OVERALL WIRE DRESSING KDL-32EX725/40EX725/55EX725...

  • Page 72: Section 7 - Service Adjustments

    Remote Commander within a second of each replaced. other: UPDATING THE SOFTWARE DISPLAY Channel 5 Volume + POWER . POWER After replacing the Main Board, LCD Panel, or T-CON Board, you MUST UPDATE the SOFTWARE to the latest version. DISPLAY VOLUME+ RM-YD062 KDL-32EX725/40EX725/55EX725...

  • Page 73: Viewing Or Changing Service Data

    Data Value or to decrease the Data Value. 7. Press MUTING then press to WRITE (Save) the changes. Figure 7-5. Sample Chassis Service Menu HOME 8. To exit service mode, press or turn the TV power off. KDL-32EX725/40EX725/55EX725...

  • Page 74: Verifying Service Adjustments

    Volume + POWER . 5. Proceed to “Verifying the Destination”. DIGITAL SERVICE 001 OP 000 VERS <MAIN> <EXT> DM1.301W00AA RF:01.05 WF1.003W00AA WF:2.0.0.99 DF1.001W00AA WF:0B YM1.010W00AA CAN:X.XXX DB2.105W00AA FDlXXXX (DM1.301W00A) DD1.016W00AA WP0.521W00AA <PEM> MID:1C117081 PM1.012W00LU PID:0402000 PB1.000W00LU PNL:LTY320AB01 PL1.011J46LUX PD1.011J46LUX POP:X.XXX KDL-32EX725/40EX725/55EX725...

  • Page 75: Verifying The Destination

    CAUTION: Verify the DESTINATION is set correctly before proceeding to the next step. If another destination Data Value is selected, it may possibly corrupt the software which would require a Main Board replacement. 8. Proceed to “Verifying the Model Name”. KDL-32EX725/40EX725/55EX725...

  • Page 76: Optional Adjustments

    3. Press JUMP OPTIONS on the Remote Commander until the VPC menu displays. All Sony TVs are set for optimal viewing performance. Refer to the following instructions if the customer requests additional adjustments. SERVICE DATA_COPY BU_TRANS SETTING WHITE BALANCE ADJUSTMENTS White Balance adjustment data is located on the Digital Service Menu.

  • Page 77: Resetting The Tv To Factory Condition

    LED display as shown below: TIMER TIMER Standby Standby POWER POWER 7. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet). The set restarts and displays the Initial Setup screen. This may take several minutes. KDL-32EX725/40EX725/55EX725...
  • Page 78 Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2011BJ74WEB-1 Sony Technology Center Printed in USA Technical Services 9-888-405-01 © 2011.2 Service Publication Department KDL-32EX725/40EX725/55EX725...

  • Page 79: Appendix A - Removing The Rear Cover

    APPENDIX A - REMOVING THE REAR COVER REMOVING THE POWER CORD FROM THE KDL-32EX725 REAR COVER 1. Using the instructions provided in the “Rear Cover and AC Cover Removal” on page 56, remove the screws from the Rear Cover. The AC Power Cord is connected to the Power Supply Board and then routed out through the Rear Cover.
  • Page 80 5. Continue pulling the Rear Cover up from the Bezel one Supply Board. section at a time. 6. Lift up Rear Cover with AC Cover and AC Power Cord attached. NOTE: Hold AC Power Cord while lifting up Rear KDL-32EX725/40EX725/55EX725...

  • Page 81: Kdl-40Ex725

    Rear Cover. 2. Remove 1 screw from AC Cover. 3. Using the illustration to locate the clips that secure the Rear Cover to the Bezel, gently start to lift the Rear Cover to detach it from the Bezel. KDL-32EX725/40EX725/55EX725...
  • Page 82 Supply Board. 6. Lift up Rear Cover with AC Cover and AC Power Cord attached. NOTE: Hold AC Power Cord while lifting up Rear Cover. Do not pull the AC Power Cord or damage the connector on the Power Board. KDL-32EX725/40EX725/55EX725...
  • Page 83 APPENDIX A - REMOVING THE REAR COVER 8. Release the clips on the inside of the rear cover to detach the AC Cover. KDL-32EX725/40EX725/55EX725...

  • Page 84: Appendix B - Attaching The Rear Cover

    REATTACHING THE REAR COVER TO THE BEZEL The following instructions provide additional information for re-attaching the Rear Cover to the LCD Panel. KDL-32EX725 1. Gently place the LCD Panel face down onto a soft cloth. 2. Re-attach the Rear Cover.

  • Page 85: Kdl-40Ex725

    2. Re-attach the Rear Cover. 3. Using the illustration below, ensure that the Rear Cover is securely attached by aligning the slots on the Rear Cover with the clips on the Bezel and then press the Rear Cover onto the Bezel. KDL-32EX725/40EX725/55EX725...

  • Page 86: Appendix C - Replacing The Lcd Panel

    2. Remove the Panel Brackets. 3. Remove the HMS3 Board and the HLR2 Board. NOTE: The LED Bracket is part of the bezel assembly. KDL-32EX725/40EX725/55EX725...

  • Page 87: Reattaching The Lcd Panel Onto The Bezel

    2. Ensure that all of the original tape has been removed hold onto from the LCD panel and the bezel. the LCD cells 5. Continue the process until the panel is removed from the bezel. Lift slowly removing one section at a time. KDL-32EX725/40EX725/55EX725...
  • Page 88 Slowly place the bottom of the panel within the 32” bezel. 32” models use 2 pieces 40” 5. Ensure the panel is securely placed inside the bezel. 40” models use 2 pieces 55” models use 3 pieces KDL-32EX725/40EX725/55EX725...

  • Page 89: Appendix D - Rear Cover Caution

    Refer to the following illustration when handling the Rear Cover for the KDL-55EX725 Models. Handle the Rear Cover using these areas. Areas with yellow have sharp edges. Use caution with these areas. Areas with red have sharp edges and are reinforced .Use caution with these areas to avoid damaging the Rear Cover. KDL-32EX725/40EX725/55EX725...

  • Page 90: Appendix E - Setup Guide

    APPENDIX E - SETUP GUIDE The Setup Guides (Operating Instructions) are the documents that are included with the television. Sony’s BRAVIA TVs now come with an on-screen i-Manual. To learn more about the TVs features access the i-Manual using the customers remote control. KDL-32EX725/40EX725/55EX725...
  • Page 91 Digital Color TV Network Setup Setup Guide Additional Information (Operating Instructions) Sony Customer Support http://esupport.sony.com/ES/LA/ Call the number on the warranty card. Please Do Not Return the Product to the Store KDL-55EX727 / 55EX725 / 46EX727 / 46EX527 / 46EX525 / 40EX727 / 40EX725 / 40EX527...
  • Page 92 110 - 240 V acompaña a este televisor ❑ Utilice el cable de alimentación de contiene instrucciones ca especificado por Sony y que importantes de operación y corresponda al voltaje de la zona mantenimiento (servicio). donde vaya a utilizarlo.
  • Page 93 TV de alta ® definición (HD) conectada directamente a BRAVIA la parte posterior del TV. ¡Gracias por elegir a Sony! Su nuevo TV Visite www.antennaweb.org para ® BRAVIA le brinda una “Experiencia de alta recibir más información sobre la selección definición asombrosa”.
  • Page 94 The following chart shows the high-definition (HD) and standard-definition (SD) video formats supported by your BRAVIA TV inputs. 576i, 576p: Not available with EX727, EX527, EX427 and CX527 model series. For supported PC formats refer to the i-Manual.
  • Page 96 Table of Contents Getting Started Checking the accessories ................... 8 Inserting batteries into the remote control..............8 Before setting up your TV ................... 9 1: Attaching the Table-Top Stand ................10 2: Adjusting the viewing angle of the TV ..............11 3: Connecting the TV ....................
  • Page 97 After setting up your BRAVIA TV and learning basic operations with this manual, see the built-in manual (i-Manual) for further explanation of the features of your TV. This TV has a built-in manual (i-Manual). To access the i-Manual, press i-MANUAL on the remote control, and select an item.

  • Page 98: Getting Started

    Getting Started Checking the accessories Inserting batteries into the remote control Remote control (1) Size AAA batteries (2) B KDL-55/46/40/32EX72x Table-Top Stand (1) Fixing screws for Table-Top Stand (M5 × 16) (3) Assembling screws for Table-Top Stand (M6 × 14) (4) (for KDL-55/46EX72x/KDL-46EX52x) Assembling screws for Table-Top Stand (M6 ×...

  • Page 99: Before Setting Up Your Tv

    Guidelines for Remote Control • Carry the TV with the adequate number of people; larger size TVs require two or • Point your remote control directly at the more people. IR sensor located on your TV. • Correct hand placement while carrying •...

  • Page 100: 1: Attaching The Table-Top Stand

    B KDL-55/46/40/32EX72x, KDL-46EX52x 1: Attaching the Table-Top and KDL-40/32CX52x Stand Refer to the supplied Table-Top Stand instruction leaflet for proper attachment. Place the TV unit on the Table-Top Stand. • Do not put stress on the LCD panel or the frame around the screen.

  • Page 101: 2: Adjusting The Viewing Angle Of The Tv

    TV. • For instructions on using the Wall-Mount bracket with your TV please go to http://esupport.sony.com for your TV model and download “Additional Information for Using Sony Wall-Mount Bracket”. 2: Adjusting the viewing...

  • Page 102: 3: Connecting The Tv

    B KDL-40/32EX52x and KDL-32EX42x 3: Connecting the TV 0° Shown with a Set Top Box with HDMI connection 6° Set Top Box Recommendation of the F type plug The one based on the following drawing is recommended about the F type plug. Projection of the inner wire from the connection part must be less than 1.5 mm.
  • Page 103 Shown with a Set Top Box with Cable System or VHF/UHF Antenna COMPONENT connection System Antenna Cable Set Top Box ® Shown with HD BRAVIA Sync™ Basic Connection **Optical Connection *A/V Receiver *Rear of TV *Blu-ray Disc HD Cable Box or HD Satellite Receiver (Dish) Cable/...
  • Page 104 Shown with HD Basic Connection with Home Theater System *Optical Connection Rear of TV Home Theater System Blu-ray Disc/DVD Cable/SAT (Dish) Cable/ SD Cable Box or Antenna SD Satellite Receiver * The optical connection is only needed for A/V receivers that do not support ARC (Audio Return Channel).

  • Page 105: 4: Securing The Tv

    An alternative way to secure the TV is with connecting cables so that they are not an optional Sony Support Belt Kit. The accessible to curious children. Sony Support Belt Kit is available as an optional accessory, depending on your TV model. Recommended Measures to Secure the TV M4 ×...

  • Page 106: 5: Organizing The Ac Power Cord/Bundling The Cables

    Anchor the TV to the Wall. 5: Organizing the AC Anchor the TV to the wall by using bolts, power cord/Bundling wall anchor and chain (or rope). the cables Anchor bolts (M6) (not supplied) B KDL-40/32CX52x Rope or Wall- chain mount (not holes...

  • Page 107: 6: Running Initial Setup

    6: Running initial setup KDL-55/46/40/32EX72x and KDL-46EX52x Except For KDL-40/ KDL-40/32CX52x 32CX52x KDL-40/32EX52x and KDL-32EX42x Complete your cable connections before proceeding with the Initial Setup. Connect the TV to your nearest power outlet. Press 1 (power) on the TV. The " (power) indicator will light green.

  • Page 108: Using A Wall-Mount Bracket

    • Read the supplied Safety Booklet for you use the Wall-Mount Bracket additional safety information. designed for your TV and the installation should be performed by a Sony dealer or licensed contractor. • Follow the instruction guide provided with the Wall-Mount Bracket for your model.

  • Page 109: Installing The Tv Against A Wall Or Enclosed Area

    Installing the TV Against a Wall or Enclosed Area Make sure that your TV has adequate ventilation. Allow enough space around the TV as shown in the illustration. Installed with stand 30 cm 6 cm 10 cm 10 cm Leave at least this much space around the set. Installed on the wall 30 cm 10 cm...

  • Page 110: Using Your Bravia Tv

    Using Your BRAVIA TV Watching the TV Turn on the TV. Press 1 (power) on the TV or I/1 on the remote control to turn on the TV. (For KDL-55/46/40/32EX72x, you may use the I/1 button located on the front or back of the remote control.) Select a TV channel or select an input.
  • Page 111 Parts and controls of the remote control Use the supplied remote control to control your TV. Basic remote control operations are explained here. For details on all of the remote control functions, press i-MANUAL and see the built-in manual (i-Manual) (page 24). 1 :/1 Press to turn the TV on and off from standby mode.

  • Page 112: Selecting Various Functions And Settings (Home Menu)

    Selecting various functions and settings (Home Menu) You can select the features of your TV from the Home menu. See page 23 for the Home menu map. Press HOME. Press F/f/G/g/ to select items. 1, 3 To select items in the Home menu (e.g., selecting “Settings”) 1 Press G/g to select Settings.
  • Page 113 Home menu map After pressing HOME on the remote control, following icons are displayed as categories. The categories are available depending on your TV model, region, country and broadcasting conditions. You can select a list of TV channels, or a program guide.

  • Page 114: Displaying Operating Instructions (I-Manual)

    Displaying Operating Instructions (i-Manual) Operating instructions are built into your BRAVIA TV and can be displayed on the screen. To learn more about your TV features, access your i-Manual with the touch of a button. Press i-MANUAL. Press F/f/G/g/ to navigate and select items.
  • Page 115 Description of the i-Manual screen Press G to go back to the previous page Press f to go to the next page Page number/Total number of pages Press RETURN to go back to the previous page Press to launch the function To use the bookmark The i-Manual has a bookmark function.

  • Page 116: Network Setup

    Network Setup When you connect this TV to the Internet, Preparing a wireless LAN you can enjoy multiple functions: displaying a photograph that shows its Wireless LAN Ready lets you easily access location on the map, enjoying Internet the Internet and your home network with the video, etc.

  • Page 117: Setting Up The Internet Connection

    Type 1: Secured network with Setting up the Internet Wi-Fi Protected Setup (WPS) connection The WPS standard makes security of a Using the network feature you can connect wireless home network as straightforward the TV to the Internet. The setup procedure as pressing the WPS button on the wireless differs depending on the type of network LAN router.

  • Page 118: If You Cannot Connect To The Internet

    Select Scan, then select a network Type 4: Wired network setup from the list of scanned wireless Enter the respective alphanumeric values networks. for your router if necessary. The items that Follow the instructions on the setup need to be set (e.g. IP Address, Subnet screen.

  • Page 119: Adjusting The Server Display Settings

    Select Check Connection. This may take several minutes. You cannot cancel the diagnostic after selecting Check Connection. Adjusting the server display settings You can select home network servers to be displayed on the Home Menu. Up to 10 servers can be displayed in the Home Menu automatically.

  • Page 120: Additional Information

    When the 1 (standby) indicator is flashing, count how many times it flashes (interval time is three seconds). Press 1 (power) on the TV to turn it off, disconnect the AC power cord, and contact Sony Customer Support (information provided on the front cover) with how many times the indicator flashes.
  • Page 121 Condition Explanation/Solution The Parental Lock • For EX725/EX525/EX425/CX525 model series, enter 4357 for the PIN code. (PIN code 4357 is always accepted.) password has been • For EX727/EX527/EX427/CX527 model series, enter 9999 forgotten. instead. How to Care for Your BRAVIA Safety is very important.

  • Page 122: Specifications

    Specifications System Television system Analog: NTSC 3.58 (for EX727/EX527/EX427/CX527 model series) NTSC 3.58 / PAL-M / PAL-N (for EX725/EX525/EX425/CX525 model series) Digital: DVB-T (for EX727/EX527/EX427/CX527 model series) SBTVD (for EX725/EX525/EX425/CX525 model series) Channel coverage VHF: 2-13, UHF: 14-69 CATV (Analog): 1-135 Panel system LCD (Liquid Crystal Display) Panel Speaker output...
  • Page 123 Model name KDL- 55EX72x 46EX72x 46EX52x 40EX72x 40EX52x Optional accessories Connecting cables Support Belt Kit Wall-Mount Bracket: SU-WL500 3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50 (for KDL-55/46/40/ 32EX72x) USB Wireless LAN Adapter Operating temperature 0 °C - 40 °C Model name KDL- 40CX52x 32EX72x 32EX52x 32EX42x 32CX52x...
  • Page 126 Blu-ray Disc es una marca comercial. “BRAVIA” y , S-Force, Motionflow, BRAVIA Sync y son marcas comerciales o marcas registradas de Sony Corporation. “PlayStation” es una marca comercial registrada y “PS3” es una marca comercial de Sony Computer Entertainment Inc. ® ® DLNA , el logotipo de DLNA y DLNA CERTIFIED son marcas comerciales, marcas de servicio o marcas de certificación de Digital Living...

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