Troubleshooting - Hoover POWERDASH GO User Manual

Troubleshooting

This product contains no serviceable parts.
If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped into water, call customer service at
1-800-944-9200 prior to continuing use.
USE TROUBLESHOOTING GUIDE AS A FIRST
STEP TO RESOLVE ANY PROBLEMS YOU MAY
BE EXPERIENCING.
WARNING:
To reduce risk of fire
and electric shock due to internal
component damage, use only HOOVER®
cleaning products intended for use with
the appliance as noted.
12
WARNING:
To reduce the risk of personal injury - Unplug before cleaning or servicing.
PROBLEM POSSIBLE CAUSE
Cleaner won't run 1. Power cord not firmly plugged into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
Cleaner won't pick-up or low 1. Dirty Water Tank is not installed correctly.
suction
2. Dirty Water Tank is full.
3. Dirty Water Tank is clogged.
4. Air path is clogged.
Water escaping from Cleaner 1. Dirty Water Tank is full.
2. Dirty Water tank is not installed correctly.
3. Solution Tank not installed properly.
Cleaner won't 1. Solution Tank is empty.
dispense
2. Solution Tank not installed properly.
3. Needs service.
1. Air is trapped in the pump and hose.
Hose nozzle will not spray after
filling the Clean Water Tank or
Detergent Container.
Motor noise becomes 1. Dirty Water Tank is full.
high-pitched
2. Dirty Water Tank is clogged.
3. Air path is clogged.
4. The float in the Dirty Water Tank has been activated. 4. Review Emptying & Cleaning the Dirty Water Tank.
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
1. Review Placing Dirty Water Tank in base of cleaner.
2. Empty Dirty Water Tank.
3. Clean Dirty Water Tank.
4. Remove Hose and Flush out with Clean Water.
1. Empty Dirty Water Tank.
2. Review Placing Dirty Water Tank in base of cleaner.
3. Review Solution Tank Installation.
1. Fill Solution Tank.
2. Review Solution Tank Installation.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
1. Turn on the cleaner. If hose does not spray, prime the pump by lowering
the hose down to the floor and hold the trigger for up to 1 minute.
1. Empty Dirty Water Tank.
2. Clean the Dirty Water Tank.
3. Unclog air path.