Troubleshooting - Petlibro PLAF001 User Manual

Troubleshooting

Problem
I can't press
any buttons
I can't remember
the meal settings
The food won't
come out
LCD display is off
I can't disassemble
the food tank
I can't hear any
voice recordings
when feeding
Food volume for
each portion is
not the same
The screen is locked when there's no
operation in 15s. Please press and hold the
Unlocked button for 3s to unlock the screen.
Unlock the screen, press the Set button and
you can see the meal number shown (but
not the portion for each meal).
1) Please be sure to fill in with dry food;
kibble size should range from 2-10mm /
0.07-0.4in in diameter.
2) Check whaether any foreign objects are
placed - disassemble the food tank and
check the chute. Also check the food outlet.
3) Check whether it's low battery level -
whether the power adapter is connected
or there is any outage when no battery is
installed.
1) The screen is locked and dark when
there's no operation in 15s. Please press
and hold the Unlocked button for 3s to
unlock the screen.
2) Check whether the power adapter is
connected.
3) Contact the support team at
support@petlibro.com if the display still
won't light up when the appliance is well
connected to power.
Please follow steps in Clean & Care
Make sure you've recorded successfully - unlock
the screen, press the Record button to check. If
no sound is heard, you may need to record again
and be sure to save following instructions in the
Recording a Meal Call section.
The first few portions may vary and it
doesn't mean a faulty equipment. After
about 6 feedings it should be almost even.
Solution
8