Siemens SIMATIC RTLS Series Operating Instructions Manual page 6

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Introduction
Industry Online Support
In addition to the product documentation, the comprehensive online information platform of
Siemens Industry Online Support offers support at the following Internet address:
(https://support.industry.siemens.com/cs/start?lc=en-US)
Apart from news, there you will also find:
● Project information: Manuals, FAQs, downloads, application examples etc.
● Contacts, Technical Forum
● The option submitting a support query: (https://support.industry.siemens.com/My/us/en/)
● Our service offer:
Right across our products and systems, we provide numerous services that support you
in every phase of the life of your machine or system - from planning and implementation
to commissioning, through to maintenance and modernization.
You will find contact information on the Internet at the following address:
(https://www.automation.siemens.com/aspa_app/?ci=yes&lang=en)
SITRAIN - Training for Industry
The training offer includes more than 300 courses on basic topics, extended knowledge and
special knowledge as well as advanced training for individual sectors - available at more
than 130 locations. Courses can also be organized individually and held locally at your
location.
You will find detailed information on the training curriculum and how to contact our customer
consultants at the following Internet address:
(https://new.siemens.com/global/en/products/services/industry/sitrain/personal.html)
Security information
Siemens provides products and solutions with industrial security functions that support the
secure operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it is
necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial
security concept. Siemens' products and solutions constitute one element of such a concept.
Customers are responsible for preventing unauthorized access to their plants, systems,
machines and networks. Such systems, machines and components should only be
connected to an enterprise network or the internet if and to the extent such a connection is
necessary and only when appropriate security measures (e.g. firewalls and/or network
segmentation) are in place.
For additional information on industrial security measures that may be implemented, please
visit:
manufacturing/industrial-security.html)
Siemens' products and solutions undergo continuous development to make them more
secure. Siemens strongly recommends that product updates are applied as soon as they are
available and that the latest product versions are used. Use of product versions that are no
longer supported, and failure to apply the latest updates may increase customers' exposure
to cyber threats.
6
(https://new.siemens.com/global/en/company/topic-areas/future-of-
Operating Instructions, 06/2020, C79000-G8976-C520-03
SIMATIC RTLS4030T

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