Table Of Contents - Verizon 5ESS User Manual

Table of Contents

Introduction to This Guide.............................................................................. 4
Overview of Your CustoPAK System ............................................................... 6
Terms You Should Know................................................................................ 8
CustoPAK Basic Features
Assume Dial "9" .................................................................................. 9
Call Hold ............................................................................................. 10
Call Transfer ........................................................................................ 11
Consultation Hold ................................................................................ 12
Direct Inward/Outward Dialing (DID/DOD).............................................. 13
Distinctive Ringing (Inside/Outside Ringing) ......................................... 13
Intercom ............................................................................................. 14
Three-Way Calling ............................................................................... 15
Touch-Tone ......................................................................................... 16
CustoPAK Selectable Features
Automatic Callback .............................................................................. 18
Call Forwarding Options ....................................................................... 19
Call Forwarding ................................................................................... 20
Call Forwarding - Busy Line................................................................. 22
Call Forwarding - Don't Answer ........................................................... 23
Call Pick-Up - Group ........................................................................... 24
Call Restriction Options ........................................................................ 25
Call Waiting ....................................................................................... 26
Cancel Call Waiting (Tone Block) ......................................................... 27
Dial Call Waiting (for Intercom dialing)................................................... 28
Hunting ............................................................................................. 29
Speed Dialing .................................................................................... 30
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CustoPAK Optional Features
69 .................................................................................................. 32
*
Busy Redial ....................................................................................... 33
Call Block ( 60)................................................................................. 34
*
Call Park ........................................................................................... 35
Call Park - Directed .......................................................................... 36
Call Trace .......................................................................................... 37
Caller ID ........................................................................................... 38
Caller ID - Number Only .................................................................... 39
Enhanced Call Forwarding .................................................................. 40
Executive Busy Override ..................................................................... 41
Last Number Redial ........................................................................... 41
Priority Call........................................................................................ 42
Select Call Forwarding ....................................................................... 43
Voice Mail and CustoPAK ............................................................................ 44
Appendix.................................................................................................... 45
Intercom Code Charts............................................................................. 46
Speed Dialing Code Charts ..................................................................... 49
CustoPAK Feature Activation/Deactivation Codes ...................................... 52
Feature Availability by Switch Type .......................................................... 53
Your CustoPAK Feature Selections........................................................... 54
Please be sure to read the Introduction and Overview sections of this
guide prior to operating your new CustoPAK system.
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