Subaru STARLINK Quick Manual
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Subaru STARLINK Quick Manual

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Quick Guide
2020
Love. It's what makes a Subaru, a Subaru.

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  • Page 1 Quick Guide 2020 Love. It’s what makes a Subaru, a Subaru.
  • Page 2 Specific combinations of equipment or features may vary from time to time, and by geographic area. Subaru of America, Inc. reserves the right to change or discontinue at any time, without notice:...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS PURPOSE OF THIS GUIDE OVERVIEW STARLINK HOME CREATING A DRIVER PROFILE MULTIMEDIA PHONE APPS SUBARU STARLINK™ SAFETY AND SECURITY MAPS (if equipped) SETTINGS AND UPDATES APPENDIX: HOW TO...

  • Page 4: Purpose Of This Guide

    Congratulations on choosing a Subaru vehicle! This Quick Guide is designed to provide information on the basic operation and key features of your Subaru vehicle. The Quick Guide is not intended as a substitute for the Owner’s Manual. We strongly encourage you to review the entire Owner’s Manual to ensure complete understanding.

  • Page 5: Overview

    Smartphone apps should only be launched when vehicle is safely parked. Your wireless carrier’s rates may apply. Various Systems Depending on your model and trim level there are several types of SUBARU STARLINK™ Multimedia systems. Some of the functions described in this guide will vary by system. • 6.5-inch Multimedia •...
  • Page 6 OVERVIEW Controlling the Volume Adjusting the Volume: Turn the “VOLUME” knob to adjust the volume. The volume stays at that level after an ignition cycle. Muting the Volume: Press and release the knob once to mute or un-mute the audio. It will un-mute automatically after an ignition cycle.
  • Page 7 Call: Press to receive/end a call without taking your hands off the steering wheel. VOICE RECOGNITION With SUBARU STARLINK™, simple voice commands can control features like navigation, entertainment, phone calls, and, on select models, climate control. A microphone is located in the overhead console.
  • Page 8 OVERVIEW Common Commands Below is a list of some of the common commands that you can use with the voice recognition system. Please refer to your SUBARU STARLINK™ Owner’s Manual for a complete list. VOICE COMMAND FUNCTION EXAMPLE Dial [Number]...

  • Page 9: Starlink Home

    STARLINK HOME The SUBARU STARLINK™ allows you to control your phone, media, radio, apps and navigation systems from a single screen. It also allows you to customize the vehicle settings to your preference. HOME SCREEN ICONS Phone – Allows you to place and receive calls and text messages.
  • Page 10 STARLINK HOME ADDING SHORTCUTS You can add shortcut icons for various functions to the Home screen when the Home Screen Shortcut function is turned on. To add icons, press the “Home” button. Select “Add Shortcut”. Select the desired function. Select the desired shortcut function.

  • Page 11: Creating A Driver Profile

    CREATING A DRIVER PROFILE WHY YOU SHOULD CREATE A PROFILE Creating a Driver Profile provides many benefits beyond just “Pairing” a phone. The profile records and remembers station presets, sound preferences, home and work address (if equipped with navigation), phone favorites, screen icons and placement, and the background wallpaper.
  • Page 12 Select “Finish”. Retrieving a Driver Profile There are two ways to retrieve a driver profile. The system may automatically retrieve the profile once you are in your Subaru with the radio on and your phone’s Bluetooth active. ® You can also manually retrieve or change the profile by following these steps: 1.

  • Page 13: Multimedia

    MULTIMEDIA RADIO AM/FM Radio Your Subaru is equipped standard with AM/FM radio which includes HD Radio™. HD Radio™ technology is the Scan to learn digital evolution of analog AM/ about HD Radio. FM radio. Your radio has a special receiver which allows it to receive digital broadcasts (where available) in addition to the analog broadcasts it already receives.
  • Page 14 MULTIMEDIA MEDIA Bluetooth ® Your Subaru has Bluetooth hands-free technology to manage your phone and audio ® systems. Bluetooth-enabled mobile phones link directly through your Touchscreen automatically, once connected. Receive and initiate calls or play music directly from your device while keeping it stowed for safety.

  • Page 15: Phone

    For instructions on how to pair your phone to the Touchscreen, see page 32 for Android devices or page 36 for Apple devices. Visit https://www.subaru.com/owners/index.html for complete details on what is available by connecting a phone to the Touchscreen. MAKING A CALL You can make a call through voice recognition by touching the “Voice Recognition Switch”...
  • Page 16 PHONE RECEIVING A CALL (continued) To reject a call, press the “End Switch” on the steering wheel or the “End Button” on the Touchscreen. TEXT MESSAGES Received messages can be forwarded from the connected Bluetooth phone, enabling ® checking and replying using the system. Depending on the type of Bluetooth phone connected, received messages may not be ®...

  • Page 17: Apps

    ® pairing and hands-free smartphone operation allow for safe and easy connection to your favorite apps and content. You can access news, Scan to learn more navigation, music, podcasts, and more through the available SUBARU about Subaru Multimedia. STARLINK™ app.
  • Page 18 There are several key applications that can be loaded to your phone and used while in your Subaru to help you while you drive. You must also download and log in to the SUBARU STARLINK™ app on your phone to use these apps.
  • Page 19 Below are a few apps that you may find helpful. Quick Guide Quick Guide is the digital version of the original printed Quick Guides that are standard in all new Subaru vehicles. The app features In-Vehicle Help (IVH) that provides an interactive, searchable, model-specific concierge through the Touchscreen.
  • Page 20 APPS MYSUBARU Whether you’re on the road or planning adventures, the MySubaru app makes loving every part of owning your Subaru easy. Although the mobile app is great when you are on the go, you can also visit www.MySubaru.com from your computer to access the same functions and to aid in planning your trip before you leave.

  • Page 21: Subaru Starlink™ Safety And Security

    AND SECURITY THE SUBARU STARLINK™ EXPERIENCE STARLINK Safety and Security services* are designed to help in your time of need. These include Advanced Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine Start with Climate Control, and so much more.
  • Page 22 Enrollment in SUBARU STARLINK™ can be done online at MySubaru.com, through the MySubaru Mobile App, at your Subaru Retailer or by calling a STARLINK Customer Care Representative at 1-855-753-2495. NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it to complete this step.
  • Page 23 Password o Connected Devices (Maximum of 8 devices) How to enroll: • Connect your tablet, smartphone or laptop to the SUBARU STARLINK™ Wi-Fi Hotspot network listed in the settings menu and open your preferred web browser on the device connected.

  • Page 24: Maps (If Equipped)

    MAPS (if equipped) CREATING HOME/WORK You can create a driver profile that includes your home address and work address through the “Settings Menu”. A detailed process on how to do this can be found on page 9. FINDING A DESTINATION There are two primary ways to find a destination.
  • Page 25 Finding a Destination By POI To search by Points Of Interest (POI): Pushing the “Map” button to display the map screen. Then, touch “Menu”, followed by “Nearby Places List of POI”. Categories are listed alphabetically. Use the scroll bar on the right, if needed, to display more categories, then make your selection.
  • Page 26 MAPS (if equipped) Route Options You can set the navigation system to avoid certain types of routes. To do this: 1. Select “Route Options” on the route calculation screen. 2. Select the desired item to avoid. 3. Select the check mark in the upper right corner.
  • Page 27 Guidance Screen Icons These are the common icons used for the navigation guidance. ICON EXPLANATION ICON EXPLANATION Turn left. Stay in the left lane. Turn right. Stay in the right lane. U-Turn Left. Straight ahead at the intersection. U-Turn right. Turn left at the T junction.
  • Page 28 MAPS (if equipped) Traffic Information Road sections affected by traffic conditions are displayed in a different color on the map, and a small icon representing the type of traffic condition is displayed above the road. To receive the data service information in the vehicle, a subscription to the SiriusXM ®...

  • Page 29: Settings And Updates

    SETTINGS AND UPDATES GENERAL There are some settings that can be customized for different systems in your Subaru. As you work through this section, the guide will give some examples of the popular settings that many people change to suit their personality.
  • Page 30 SETTINGS AND UPDATES Connect to Home Wi-Fi (continued) You will get a notification on the screen when the connection is complete. If an error message appears, follow the guidance on the screen to try again. SOUND To change the sound settings, press the “Home” button and select “Settings”, then “Sound”.
  • Page 31 MAPS/NAVIGATION There are many settings that can be customized to your preference. These settings are under the “Setting” menu and then “Navigation”. Below are some of the common settings you may want to change: SETTING FUNCTION Route Setting Allows you to select Fastest, Shortest or Economic. Avoid Allows you to avoid things like highways, tolls, ferries, carpool lanes and unpaved roads.
  • Page 32 Scan to learn To update the map using a USB memory device, start by going to more about www.subaru.com. Click on the “For Owners” tab and select the Map Updates “Navigation” link, then follow the directions on the screen. CLOCK The clock can be updated in different ways depending on if it has navigation or not.
  • Page 33 Bluetooth . “Phonebook Download” must be ® enabled in the Phone Settings. For step-by-step procedure to pair a phone to the SUBARU STARLINK™ Touchscreen, see page 32 for Android devices or page 36 for Apple devices.

  • Page 34: Appendix: How To

    The screen to the right will be displayed when pairing mode is in progress. The device name will most likely be Subaru BT, but be sure to make note of what name it is so you can find it on...
  • Page 35 Then select “Connected Devices” or “Connections”. Now select “Bluetooth”. This will show a screen to “Pair New Device” or it will be showing the nearby devices to add. Select “Subaru BT” if shown on the list or “Pair New Device”.
  • Page 36 APPENDIX: HOW TO Pairing an Android Device (continued) Now select “Pair”. Make sure to select “Yes” to the “Message Access Request” popup box to allow access to your contacts and call history. Next, on the Touchscreen, select “Confirm” if the PIN matches the phone. Then select “Download”...
  • Page 37 Pairing an Android Device (continued) If your phonebook or messages are not appearing correctly on the vehicle display, go to “Phone” from the Home screen and select “Change Device”. Make sure that “Phonebook Download” is enabled under “Overview”. If you still cannot access your phonebook or messages, go back to your phone’s Bluetooth settings and select the gear...
  • Page 38 Start by touching “Settings” on the Home screen. Go to the “Phone” screen and select “Add Device” / “Add Phone”. When this screen is displayed, it is in pairing mode. Note the “Device Name”; it will most likely be “Subaru BT”.
  • Page 39 Pairing an iOS/Apple Device (continued) On your iOS/Apple device, touch “Settings”. The location on the Home screen will vary. Select “Bluetooth”. Now select “Subaru BT” or whatever the device name is on the Touchscreen.
  • Page 40 APPENDIX: HOW TO Pairing an iOS/Apple Device (continued) Verify your iOS/Apple device PIN is correct and select “Pair”. Then select “Allow” on the “Allow Contacts and Favorites Sync?” screen. Verify the PIN on the vehicle screen and select “Confirm”, then select “Download”.
  • Page 41 Then ensure “Show Notifications” and “Sync Contacts” are enabled. Your iOS/Apple device is now paired. It is recommended that you restart your Subaru to complete the process and ensure everything is fully synced. If your phonebook or messages are not appearing, press the “Phone”...
  • Page 42 APPENDIX: HOW TO ANDROID AUTO Connecting an Android Phone To set up Android Auto, first plug the Android phone into the USB port of the vehicle using a quality OEM cable. The first time you plug in, this message will appear, select “Accept”. After that, select “Accept”...
  • Page 43 Connecting an Android Phone (continued) You will then be taken to the Home screen of the Android Auto app for your phone. If Android Auto won’t launch, open the Android Auto app on the phone, then select the top left menu button. Select “Settings”, then “Connected Cars”, and finally select the top right menu icon and choose “Forget all cars”.
  • Page 44 Cables Apple CarPlay requires compatible iPhones to be connected via your Subaru’s USB port. Cables must be an 8-Pin Lightning MFi Certified cable (made for iPod/iPhone). Look for the Works with Apple CarPlay or Made for iPod, iPhone, iPad icons when selecting a cable. For more...
  • Page 45 Connecting an iPhone (continued) Select Apple CarPlay on the vehicle screen. This will bring you to the home screen of your phone in Apple CarPlay. Ensure the iOS/Apple phone is fully up to date. Also ensure all apps that work on Apple CarPlay are up to date.
  • Page 46 AT&T Mobile Share plan. Shortly after you take delivery of your new Subaru, you will receive an Scan to learn email from AT&T for a one month free trial and how to activate your more about free trial.
  • Page 47 FIRMWARE SOFTWARE UPDATES (continued) 4. If the system is not set to “Automatically Check for Updates”, select “Download Now” to begin the download. The download status progress is displayed in the upper right of the screen. If you need to stop the download and restart at a later time, select “Later”...
  • Page 48 APPENDIX: HOW TO MAP UPDATES (continued) Select “Check for Updates. Check the confirmation message, then select “Yes”. The following screen is displayed simultaneously with the start of the download and installation. To stop the download and installation, select the “X” in the upper right corner.
  • Page 49 NOTES...
  • Page 50 NOTES...
  • Page 52 We reserve the right to change features, operation and/or functionality of any vehicle specification at any time without incurring any obligation to make the same or similar changes to products previously sold. Your Subaru Retailer is the best source for the most current information.

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