Cannot Start Scanning - Epson EcoTank ET-15000 Series User Manual

Solving Problems
printer and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
The printer is not connected to the network.
Solutions
Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If the report shows that the network connection failed, check the network connection
report and then follow the printed solutions.
There is a problem with the network settings on the smart device.
Solutions
Try accessing any website from your smart device to make sure that your smart device's network settings
are correct. If you cannot access any website, there is a problem on the smart device.
Check the network connection of the computer. See the documentation provided with the smart device
for details.
Printing received faxes is disabled under the current settings.
If Save to Computer is set to Yes, change the setting to Yes and Print. Or, disable Save to Inbox and Save to
Computer allows printing to be performed.
You can find Save to Inbox and Save to Computer in Settings > General Settings > Fax Settings > Receive
Settings > Fax Output Settings.

Cannot Start Scanning

Cannot Start Scanning from Windows
Make sure the computer and the printer are connected correctly.
The cause and solution to the problem differ depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
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The Printer Does Not Work as Expected
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Cannot Start Scanning
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