Changing the Power Off Timer Setting from the Control Panel............25 Changing the Sleep Timer Setting from the Control Panel ............25 Epson Connect Solutions for Smartphones, Tablets, and More ............26 Setting Up Epson Connect Services....................27 Using Epson Email Print ....................... 28 Using the Epson iPrint Mobile App ....................
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Using Windows 10 Mobile Printing ....................35 Using Epson Print and Scan App with Windows Tablets ..............36 Wi-Fi or Wired Networking........................37 Network Security Recommendations ....................37 Wi-Fi Infrastructure Mode Setup......................38 Selecting Wireless Network Settings from the Control Panel ............39 Wi-Fi Direct Mode Setup ........................
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Changing the Language of the Printer Software Screens ............103 Changing Automatic Update Options ..................105 Printing with the Built-in Epson Driver - Windows 10 S..............106 Selecting Print Settings - Windows 10 S..................106 Printing on a Mac ..........................110 Selecting Basic Print Settings - Mac ....................
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Starting a Scan Using the Product Control Panel ................ 126 Scan to Memory Card Options ....................128 Changing Default Scan Job Settings ..................129 Starting a Scan Using the Epson Scan 2 Icon ................129 Starting a Scan from a Scanning Program................... 132 Scanning from Smart Devices ..................... 134 Scanning in Epson Scan 2 .......................
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Photo Adjustment Options - Memory Card................147 Printing Photo Layouts from a Memory Card ................149 Photo Layout Options ......................151 Printing Photo Greeting Cards..................... 152 Creating and Printing a Greeting Card Template ..............152 Printing a Greeting Card from a Template................153 Transferring Photos on a Memory Card ...................
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Starting Epson Print CD - Windows ..................... 182 Printing Your CD/DVD Design - Windows ................... 183 Starting Epson Print CD - Mac ....................184 Printing Your CD/DVD Design - Mac ................... 185 Refilling Ink .............................. 187 Ink Safety Precautions ........................187 Check Ink Levels ..........................
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Cleaning and Transporting Your Product ..................... 224 Cleaning Your Product ........................224 Transporting Your Product ....................... 224 Solving Problems ............................ 229 Checking for Software Updates......................229 Product Status Messages ........................ 230 Message Appears Prompting You to Reset Ink Levels..............232 Running a Product Check ........................
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Incorrect Colors ........................... 262 Solving Scanning Problems ......................263 Scanning Software Does Not Operate Correctly ................. 263 Cannot Start Epson Scan 2 ......................263 Solving Scanned Image Quality Problems ..................264 Image Consists of a Few Dots Only..................... 265 Line of Dots Appears in All Scanned Images................265 Straight Lines in an Image Appear Crooked ................
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Cannot Transfer Photos to or from a Memory Card or Device ............. 269 Solving CD/DVD Problems....................... 270 CD/DVD Jam Problems....................... 270 Image Not Centered on CD/DVD....................270 Ink Smears on CD/DVD....................... 271 Faint Image on CD/DVD ......................271 Uninstall Your Product Software....................... 271 Uninstalling Product Software - Windows ..................
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Copyright Notice..........................293 A Note Concerning Responsible Use of Copyrighted Materials........... 294 Default Delay Times for Power Management for Epson Products ..........294 Copyright Attribution ........................294...
Your Ink Tank System You should visually check the ink levels in the product's ink tanks regularly. For optimum printing results, refill the ink tanks to the upper line at least once a year. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights power button and light home button LCD screen + and – buttons cancel button CD button back button Arrow buttons and OK button start button Parent topic: Using the Control Panel...
Using the LCD Screen Displays the network status You can scroll left and right when these arrows are displayed Displays available button options Screen name You can scroll up and down when these arrows are displayed To view a list of the icons and a description of their use, select Help > Icon List on the LCD screen. Parent topic: Using the Control Panel Adjusting Control Panel Position...
Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3.
Parent topic: Product Basics Product Parts - Top Rear paper feed slot cover Rear paper feed slot Rear paper feed support Rear paper feed edge guides Parent topic: Product Parts Locations...
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Cassette edge guides Document cover Scanner glass Memory card slot USB Type A port for external devices Parent topic: Product Parts Locations...
Product Parts - Back AC inlet Maintenance box cover Rear cover (duplexer) USB port LAN port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.
Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns off automatically. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3.
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
(Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Creative Print and check the compatibility of your mobile device and your Epson product. 3. Download Epson Creative Print from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless network that your product is using.
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product. 4. Enter your product's IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option.
You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup. 1.
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7. Enter your wireless password (or network name and then password). • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button.
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product enters access point mode and the product itself acts as the network access point for up to 4 devices.
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3. Press the arrow buttons to select Wi-Fi Direct and press the OK button. 4. Press the OK button. 5. Press the OK button again. 6. Press the OK button to confirm the Wi-Fi settings. You see a screen like this: 7.
Changing the Wi-Fi Direct Mode Password You can change the Wi-Fi Direct Mode password from the product's control panel. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. 3.
• To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button. Then highlight a number or symbol and press the OK button to select it. • To enter a space, select Space and press the OK button. •...
Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. On the product, press the home button, if necessary.
2. Press the arrow buttons to select Settings and press the OK button. 3. Select Network Settings and press the OK button. 4. Select Network Status and press the OK button. You see a screen like this: Note: If you are connected to a network, the signal strength is also displayed. 5.
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
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Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button.
Selecting the Paper Settings for Each Source - Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printer Software Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper in these sizes in the upper paper cassette: •...
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Note: As you slide in the output tray, there may be slight resistance and noise. This is normal. 2. Raise the control panel. 3. Open the front cover.
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4. Pull out the upper paper cassette. The upper cassette is labeled as shown. Note: If the cassette is too far inside the product to reach, turn off your product and turn it back on again to reset the cassette's position. 5.
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7. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear of the cassette. 8. Slide the side edge guides against the paper, but not too tightly.
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Note: Make sure the paper fits under the tabs on the edge guides. 9. Keeping the cassette flat, insert it into your product until the arrow marks on the tray and product line 10. Lower the control panel and pull out the output tray.
11. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. •...
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2. Raise the control panel. 3. Open the front cover. 4. Pull on the front cover to pull out the lower paper cassette.
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5. Slide the edge guides outward. 6. Set the front edge guide to the paper size you are using. 7. Do one of the following: • Insert paper with the glossy or printable side face down.
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• Insert up to 10 envelopes, printable side down and flap edge left, as shown. • For legal-size paper, remove the CD/DVD tray from the product. Press the button on the cassette and extend it as shown. Load paper with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear of the cassette.
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8. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 9. Keep the cassette flat as you insert it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected.
10. Lower the control panel and pull out the output tray. 11. Select the size and type of paper you just loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
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1. Send your print job before loading paper into the rear paper feed slot. Make sure you select Rear Paper Feed Slot as the Paper Source setting on your computer. 2. Raise the control panel. 3. Open the front cover. 4.
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5. After the print job has been sent to the product, a message appears on the LCD screen prompting you to load paper. Follow the on-screen instructions or continue with the next step. 6. Open the rear paper feed slot. 7.
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8. Slide out the edge guides. 9. Do one of the following: • Load one sheet of paper with the printable side faceup about 2 inches (5 cm) into the slot. • Load one envelope short edge first, with the flap facing down and the flap edge to the left.
10. Slide the edge guides against the paper or envelope, but not too tightly. 11. Press the start button to start printing. Always follow these paper loading guidelines: • Load only one sheet or one envelope at a time. • Load paper short edge first, no matter which way your document faces. •...
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1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Printer Setup and press the OK button. 4. Select Paper Source Setting and press the OK button. You see this screen: Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off.
Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Parent topic: Selecting the Paper Settings for Each Source - Control Panel Turning Off the Paper Setting Alert The Paper Setting Alert warns you when the paper settings do not match the paper you loaded.
You see this screen: 4. Select Paper Setting Alert and press the OK button. 5. Select Off and press the OK button. 6. Press the home button to exit. Parent topic: Loading Paper Paper Loading Capacity See the table here for the loading capacity of the paper cassettes. You can load one sheet of paper or one envelope at a time in the rear paper feed slot.
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Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Photo Paper Glossy 20 sheets 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster...
You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number...
Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Related topics Copying...
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2. Place your original facedown on the scanner glass with the top of the original facing into the corner shown. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.20 inch (5 mm) away from each other and from the edge of the scanner glass.
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3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page, then turn the book as shown to copy the second page. 4. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product...
Copying Documents or Photos Copying and Restoring Photos Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Prem. Matte...
Paper type loaded Paper Type setting Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Velvet Fine Art Paper Velvet Fine Art Paper Parent topic: Copying Documents or Photos Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
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Copying option Available settings Description 2-Sided Copying 1>1-Sided Uses the duplexer to make 2-sided copies 1>2-Sided Layout With Border Leaves a small margin around the image Borderless Expands the image to the edge of the paper (slight cropping may occur) A4, 2-up Copy Copies 2 originals onto a single A4-size sheet...
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Copying option Available settings Description Paper Source Cassette 1 Copies onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Copies onto paper loaded in Cassette 2 (lower cassette) Rear Paper Feed Slot Copies onto paper loaded in the rear paper feed slot (only one sheet at a time) Document Type...
Related references Paper Type Settings - Copying Paper Size Settings - Copying Copying and Restoring Photos You can restore the colors in faded photos as you copy them. 1. Load photo paper in the product. 2. Press the home button, if necessary. 3.
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10. To select settings for the photos, press the down arrow button. 11. Do one or more of the following: • To change the display setting for the LCD screen, select Display Mode, press the OK button, and select the setting you want. •...
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
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5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings - Printer Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
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• Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). •...
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You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
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• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
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You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows...
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4.
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1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
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You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
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You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
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10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
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You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Printing Your Document or Photo - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. •...
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...
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• Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to Cloud sends your scanned files to a destination that you have registered with Epson Connect.
Note: To use this feature, you must first set up WSD (Web Services for Devices) on the computer you want to scan to. 5. To scan to your PC, select how you connected your product to your computer: • If your product is connected directly to your computer with a USB cable, select USB Connection. •...
Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file.
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Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
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You see an Epson Scan 2 window like this:...
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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You see an Epson Scan 2 window like this:...
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Do one of the following: •...
Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Correct Document Skew Corrects skewed originals, image contents, or both.
Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is...
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Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
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11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2...
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into the memory card slot on your product. 1.
Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards with Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
Note: DCF 2.0 files stored in a camera's built-in memory are not supported. Parent topic: Inserting a Memory Card Removing a Memory Card After you finish working with a memory card, check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Parent topic: Using Memory Cards with Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Photos From the LCD Screen Print Setting Options - Memory Card Photo Adjustment Options - Memory Card Parent topic: Printing from a Memory Card...
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You see this screen: 7. Do one of the following: • To locate photos by date, select Browse, press the OK button twice, and select the photos you want. • To change the selected photos and number of copies to print, select Select Photos, press the OK button, and select the necessary settings.
Parent topic: Viewing and Printing Photos Related references Photo Adjustment Options - Memory Card Print Setting Options - Memory Card Print Setting Options - Memory Card Select the Print Settings options you want to use when printing photos displayed on the LCD screen. Note: To return to the default print settings, press the cancel button, select No, and press the OK button.
Print settings Available Description options Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border) Date Various date Prints the date the photo was taken on the photo in the formats format you select Print Info.
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Photo Adjustment Available options Description settings Fix Photo Fix Photo On Automatically adjusts the brightness, contrast, and saturation of the photo based on the Scene Detection setting that is selected. Fix Photo Off Turns off automatic adjustments; see Note below P.I.M.
Printing Photo Layouts from a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo paper. 1. Load photo paper in your product. 2. Press the home button, if necessary. 3.
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You see this screen: 6. Select the Paper Size setting that matches the paper you loaded and press the OK button. 7. Select the Paper Type setting that matches the paper you loaded and press the OK button. Depending on the layout you selected, you may see this screen: 8.
• To place photos in the layout manually, select Place Photos Manually and press the OK button. Press the arrow buttons to change layout options, pressing the OK button to confirm each photo placement. Note: If the product does not automatically advance to the next screen when you finish placing your photos, press the arrow buttons to select Finished and press the OK button.
Photo ID Prints 4 ID-sized photos on one sheet. Jewel Upper Prints one photo on the upper half of a folded jewel case insert. Jewel Index Prints 24 to 48 thumbnail images on a folded jewel case insert. Parent topic: Printing Photo Layouts from a Memory Card Printing Photo Greeting Cards You can create custom greeting cards using photos on your memory card or other device, and add your...
4. Select Select Photo and Print Template and press the OK button. 5. Press the left or right arrow button to select the photo you want and press the OK button. 6. Select Letter to print three cards on one letter-size sheet or 4x6in to print one card. Then press the OK button.
3. Load photo paper either in Cassette 2 (lower) for this size: Letter (8.5 × 11 inches [216 × 279 mm]), or in Cassette 1 (upper) for this size: 4 × 6 inches (102 × 152 mm). 4. Select Print Greeting Cards from Template and press the OK button. (If you do not see the option, press the home button and select More Functions >...
2. Press the home button, if necessary. 3. Press the arrow buttons to select Settings and press the OK button. 4. Select File Sharing Setup and press the OK button. 5. Select your connection type and press the OK button. Parent topic: Transferring Photos on a Memory Card Related tasks...
Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
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2. Press the arrow buttons to select Settings and press the OK button. 3. Select External Device Setup and press the OK button.
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4. Select Print Settings and press the OK button. 5. Select the print settings you want to use. 6. When you are done, press the back button. 7. Select Photo Adjustments and press the OK button. 8. Select the photo adjustments you want to use, then press the home button to exit.
Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type...
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Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Picture Package Prints one photo in multiple sizes on one sheet 1-up, 2-up, 4-up, 8-up, Prints the selected number of photos on one sheet 20-up, and 80-up,...
Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Bidirectional Prints at normal speed Slows down printing to improve print quality CD Inner/Outer Range of measurements Selects inner and outer diameter for printing on CDs/DVDs from your camera CD Density Standard...
Photo Available options Description Adjustments settings Scene Detection Automatic Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo People content Landscape Night Scene Fix Red-Eye Does not automatically fix the red-eye effect in photos Automatically fixes the red-eye effect in photos Filter Turns off the filter setting...
3. Connect the USB cable that came with your camera to the USB port on the front of your product. Note: You cannot use the USB port to transfer images from your camera to your computer. 4. Turn on your camera. 5.
Before you connect your flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing.
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3. Insert your USB flash drive or the USB cable that came with your device into the USB port on the front of your product. 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product.
• Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or place a photo or drawing on the scanner glass. 3. Press the home button, if necessary.
5. Select Coloring Book and press the OK button. 6. Select one of the following settings: • Photo or Drawing on Scanner Glass to print a design from an original placed facedown on the scanner glass, in the front right corner •...
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4. Press the arrow buttons to select More Functions and press the OK button. 5. Select Personal Stationery and press the OK button. 6. Select Writing Papers and press the OK button. 7. Select one of the layout options and press the OK button. Note: View the images for each option to preview the design layout.
9. Select the photo you want to use for your note paper and press the OK button. Note: To rotate the layout for your note paper, press the down arrow button. 10. When you see a message asking you to load paper, press the OK button. 11.
4. Select Personal Stationery and press the OK button. 5. Select Lined Papers and press the OK button. 6. Select one of the layout options and press the OK button. Note: View the images for each option to preview the design layout. 7.
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2. Press the home button, if necessary. 3. Select More Functions and press the OK button. 4. Select Personal Stationery and press the OK button. 5. Select Calendar and press the OK button. 6. Select one of the format options and press the OK button. Note: View the images for each option to preview the design layout.
• Use your product's control panel to print photos from a memory card onto a CD/DVD/Blu-ray Disc • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos from a memory card.
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Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
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7. Close the front cover. 8. Remove the CD/DVD tray from the bottom of the product. 9. Place a CD or DVD on the CD/DVD tray with the printable side faceup, and insert the tray into the slot above the output tray. Note: Make sure the marks on the tray and the marks on the product line up.
10. Press the OK button. Caution: Do not turn off the product with a CD or DVD loaded in it. Always remove the disc first. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically. 1.
Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep printed discs away from moisture and direct sunlight.
5. Follow the instructions on the LCD screen to place your original CD, DVD, or photo on the scanner glass and press the OK button. 6. If necessary, adjust the inner and outer diameter of your CD as shown on the screen, and press the OK button.
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1. Insert a memory card into a memory card slot on your product. 2. Load the CD, DVD, or plain paper you want to print on. 3. Press the home button, if necessary. 4. Press the CD button. 5. Select Print on CD/DVD and press the OK button. You see this screen: 6.
You see this screen: 9. Select one of the options shown on the screen and press the OK button. If printing a test print on plain paper, press the OK button again. 10. When you are ready to print, press the start button.
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4. Press the arrow buttons to select More Functions and press the OK button. 5. Select Photo Layout Sheet and press the OK button. 6. Select one of the following options and press the OK button: • Jewel Upper to print one photo on the upper half of the insert. •...
Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print.
4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2. Use the icons on the left side of the screen to add a background image, picture, text, or graphic elements.
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4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Replacing the Maintenance Box Ink Safety Precautions Note: The product has a low ink alert system.
• Use ink bottles with the correct part number for this product. • Do not mix with other Epson ink types. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior.
Checking Ink Levels with Windows Checking Ink Levels - Mac Disabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks.
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1. To check your ink levels, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and double-click You see a window like this:...
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
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You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks.
Refilling Ink Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties.
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You can continue to use the product even if one or more ink tanks are not filled all the way. However, for the most accurate ink level monitoring, fill all the ink tanks up to the top line. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
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3. Open the ink tank cover, then open the cap for the ink tank you are going to fill. 4. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed.
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5. Position the top of the ink bottle along the slot in front of the filling port, then slowly stand the bottle up to insert it. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position;...
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6. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle.
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9. Close the ink tank cover, then close the scanner unit. 10. Press the OK button on the product control panel to proceed. Follow the on-screen instructions to reset the ink level for the color you refilled. Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box...
Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1.
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Note: Do not tilt the used maintenance box or take it apart. Caution: Do not touch the areas shown below on the maintenance box; otherwise, ink may leak. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
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5. Insert the new maintenance box and push it all the way in. 6. Reattach the maintenance box cover and tighten the screw. 7. Press the OK button on the product control panel to resume operation. Parent topic: Refilling Ink Related references Ink Bottle and Maintenance Box Part Numbers...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or printer head path.
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended.
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6. Press the OK button to select Nozzle Check. 7. Press the start button. The nozzle check pattern is printed. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
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You see a window like this: 5. Click Print.
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low. You must refill the ink tank first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic:...
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If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended.
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If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
Caution: Power Cleaning may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel...
Related tasks Checking the Nozzles Using the Product Control Panel Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning.
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If the print quality did not improve, turn off the printer and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality...
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7. Do one of the following: • Select Vertical Alignment and press the OK button. • Select Horizontal Alignment, select Color or B&W, and press the OK button. 8. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 9.
Horizontal alignment 10. Press the OK button when you are finished. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1.
Cleaning the Printer Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the printer head path inside the printer may be smeared with ink. To clean the printer head path, use the following: •...
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5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 6.
7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10. Reconnect any disconnected cables, plug in the power cord, and turn on the product. Parent topic: Adjusting Print Quality Checking the Number of Sheets...
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
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You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
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Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • When storing or transporting an opened ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
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5. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again.
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Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 7. Open the ink tank cover. Make sure the ink tap caps are securely closed and close the ink tank cover. 8.
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9. Close the rear paper feed support and rear paper feed cover. Close the output tray and the front cover, then lower the control panel. 10. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product.
Solving Memory Card Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
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During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Related tasks Inserting a Memory Card Using AirPrint Selecting the Paper Settings for Each Source - Control Panel Related topics Wi-Fi or Wired Networking Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1.
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4. Press the arrow buttons to select Settings and press the OK button. 5. Select Maintenance and press the OK button. 6. Select Nozzle Check and press the OK button. 7. Press the start button. The nozzle check pattern is printed. 8.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Paper Ejection Problems Parent topic: Solving Problems...
Paper Jam Problems in the Rear Cover Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2.
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Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the printer. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD screen to clear the jam.
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3. Pull out and remove both paper cassettes. 4. Remove the jammed paper. 5. Make sure the paper you load is under the edge guides. 6. Keep the cassette flat as you insert it. Insert Cassette 1 (upper cassette) it until the arrows on the right side line up.
Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover or duplexer, follow the steps here or on the LCD screen to clear the jam.
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4. Remove any jammed paper from the duplexer. 5. Open the cover of the duplexer. Remove any jammed paper from inside it and close the cover.
6. Reattach the rear cover. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Related tasks Cancelling Printing Using a Product Button...
Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
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1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
• Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac...
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
• Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems...
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
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• Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images.
Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting Double-sided Printing Settings - Mac Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Related topics Refilling Ink Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. • If you have not used the product for a long time, run the Power Cleaning utility.
• Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,...
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting.
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: •...
If your printed image is not centered on the disc, do one of the following: • If you are printing from a computer, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details.
• Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry. • Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive. • Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
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You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
1 bit per pixel external Light source Parent topic: Technical Specifications Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties.
Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related concepts Purchase Epson Ink and Maintenance Box Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
• Security settings, such as password or encryption, etc. • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-ROM/CD-R drive...
Weight 17.6 lb (8.0 kg) (without ink, power cord, and CD/DVD tray) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Rated frequency range 50/60 Hz Rated current 0.5 A Power consumption Standalone copying: Approximately 16 W (ISO/IEC24712) Ready mode: Approximately 4.2 W Sleep mode: Approximately 1.0 W Power off mode: Approximately 0.1 W...
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
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ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet. •...
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
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1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
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