Troubleshooting
Use the following troubleshooting information to help resolve problems that may occur when using the
EasyTouch
PL4/PSL4 Control System.
®
problems, please contact Technical Support (see page ii).
Frequently Asked Questions (FAQ)
How do I setup a two-speed pump?
A two-speed pump operates using two relays and one or more circuits. The first relay turns the pump on or off.
Assuming this is a filter pump, this circuit is controlled by the pool and spa circuits or any other circuit that may
be tied to the filter pump (such as circuits with freeze protection, etc.). The second relay switches the pump
from low speed to high speed. The default condition is low speed. Up to four circuits (except for Spa/Hi Temp)
may be assigned to trigger the pump to high speed. Note: These circuits do not switch the pump on.
To configure a two-speed pump relay, refer to "Settings Menu: 2-Speed Pump," on page 47. For relay location
and wiring (see page 58). The 2-Speed pump relay connector is plugged into the 2-SPD output on the
EasyTouch PL4/PSL4 Control System main circuit board.
How do I switch on solar heating?
The system must first be configured for solar heating. Go to the "Heat" menu (see page 30) and enable "Solar"
MENUsHEATsSOLAR
as the heat source
method must be selected for each body of water.
EasyTouch
PL4/PSL4 Control System Error Messages
®
Error Messages
If the system detects that a sensor is not connected to the EasyTouch PL4/PSL4 Control System Power
Center or it is defective, an error message is displayed in the "Diagnostics" menu. The following lists the
sensor errors.
Error Message
Air Err (Displays on the Main
Screen)
Air Temperature Err (Displays in
the "Diagnostics" menu)
Water Temperature Err, displays
in the "Diagnostics" menu)
Solar Temperature Err,,displays
in the "Diagnostics" menu)
If by following the recommended actions you are still unable to resolve the
Note: Do not set solar as a heat pump. Then the heating
Possible Cause
Air sensor not
connected to the EasyTouch
PL4/PSL4 Control System
main circuit board.
Air sensor not connected to
the EasyTouch PL4/PSL4
Control System main circuit
board.
Water sensor not connected
to the EasyTouch PL4/PSL4
circuit board.
Solar sensor not connected
to the EasyTouch PL4/PSL4
circuit board.
EASYTOUCH
Troubleshooting
Solution
Check that the air sensor plug is connected to
J21 connector on the EasyTouch PL4/PSL4
Control System main circuit board. Check that
the sensor wire is connected properly.
Check that the air sensor plug is connected to
J21 connector on the EasyTouch PL4/PSL4
Control System main circuit board.
Check that the water sensor plug is connected
to J21 connector on the main circuit board.
Check that the solar sensor plug is connected
to J21 connector on the main circuit board.
PL4/PSL4 Control Systems User's Guide
®
59
Section 3
Need help?
Do you have a question about the EasyTouch PL4 and is the answer not in the manual?
Questions and answers
I have a pool and spa combination, and the spa keeps emptying into the pool. Once the recycle program starts, the spa fills backup, however every morning the spa is empty. How can I troubleshoot this ?
To troubleshoot the issue of your Pentair EasyTouch PL4 spa emptying into the pool, follow these steps:
1. Check Valve Actuators (CVA-24T): Verify that both valve actuators are correctly set for suction and return. Use the toggle switch on the back of the actuator to adjust the valve position.
2. Inspect the Valve Positions: Press the "Valves (V)" button on the control panel and step through all four valve positions (Pool, Spa, etc.) to ensure they are functioning correctly.
3. Service Mode Check: Ensure the system is not in "Service" or "Timeout" mode, as these can affect valve operation.
4. Filter Pump Operation: Press the "Filter Pump (F)" button to activate the pump and confirm water is circulating properly between the pool and spa.
5. Solar Valve Configuration (if applicable): If you have a solar system, check that the solar valve has rotated correctly from the “solar bypass” position to the “solar” position.
6. Check for Plumbing Issues: Ensure that the plumbing setup follows the recommended hydraulic schematics and that the spa is at or above the pool level if attached.
If the issue persists, consider resetting the system or consulting a professional for further diagnosis.
This answer is automatically generated