HP ENVY x360 Series Maintenance And Service Manual
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HP ENVY x360 Series Maintenance And Service Manual

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Maintenance and Service Guide
HP ENVY x360 Convertible PC
IMPORTANT! This document is intended for HP authorized service
providers only.

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Summary of Contents for HP ENVY x360 Series

  • Page 1 Maintenance and Service Guide HP ENVY x360 Convertible PC IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Bluetooth is a trademark owned by its proprietor to most models. Some features may not be using any software product preinstalled on this and used by HP Inc. under license. Intel and Core available on your computer. computer, you agree to be bound by the terms are trademarks of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ....................................1 2 External component identification ................................. 4 Right side ....................................4 Left side ..................................... 5 Display ......................................7 Keyboard area ................................... 8 TouchPad ................................8 Lights ..................................9 Speakers and fingerprint reader ........................10 Special keys ................................
  • Page 6 Backing up information and creating recovery media ..................... 66 Using Windows tools ............................66 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..66 Restoring and recovery ................................. 67 Restoring, resetting, and refreshing using Windows tools ................. 67 Recovering using HP Recovery media ......................
  • Page 7 Downloading Remote HP PC Hardware Diagnostics UEFI ................71 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ...... 71 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 71 Customizing Remote HP PC Hardware Diagnostics UEFI settings ............71 9 Specifications ......................................
  • Page 8 viii...

  • Page 9: Product Description

    Category Description Product Name HP ENVY x360 Convertible PC (model number 15-cn0xxx, 15-cn1xxx, 15t-cn000, 15t-cn100) Processors Intel® Core™ i7-8565U 1.80-GHz quad core processor (2400-MHz front side bus (FSB), 8.0-MB L3 cache, 15.0 W) Intel Core i7-8550U 1.80-GHz quad core processor (2400-MHz FSB, 8.0-MB L3 cache, 15.0 W) Intel Core i5-8265U 1.60-GHz quad core processor (2400-MHz FSB, 6.0-MB L3 cache, 15.0 W)
  • Page 10 Power requirements Support for a 4-cell, 55.67-Wh, 3.6-Ah, Li-Ion battery Support for a 65-watt AC adapter (non-PFC, slim, black barrel, 4.5-mm, straight) and a 65-watt, HP Smart AC adapter (non-PFC, EM, barrel, 4.5-mm) Support for a 1.00-m, Prime, Sticker power cord with a C5 connector in seven countries and regions...
  • Page 11 Table 1-1 Product components and descriptions (continued) Category Description Windows 10 Home 64-bit Advanced Single Language ● Windows 10 Home 64-bit High-End Chinese Market CPPP ● ● Windows 10 Home 64-bit Plus ● Windows 10 Home 64-bit Plus Single Language Windows 10 Home 64-bit Plus Single Language Africa Market PPP ●...

  • Page 12: External Component Identification

    It is normal for the internal fan to cycle on and off during routine operation. USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.

  • Page 13: Left Side

    Left side Table 2-2 Left-side components and descriptions Component Description Power connector Connects an AC adapter. AC adapter and battery light ● White: The AC adapter is connected and the battery is fully charged. ● Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
  • Page 14 For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲...

  • Page 16: Keyboard Area

    Keyboard area TouchPad Table 2-4 TouchPad components and descriptions Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 17: Lights

    Lights Table 2-5 Light components and descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light On: Computer sound is off. Off: Computer sound is on. Keyboard area...

  • Page 18: Speakers And Fingerprint Reader

    Speakers and fingerprint reader Table 2-6 Speaker and fingerprint reader components and descriptions Component Description Speakers (2) Produce sound. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. To use the fingerprint reader, place your finger on ▲...

  • Page 19: Special Keys

    Special keys Table 2-7 Special key components and descriptions Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. Windows key Opens the Start menu.

  • Page 20: Bottom

    Bottom Table 2-8 Bottom component and description Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 21: Labels

    Labels The labels affixed to the computer provide information that may be needed when troubleshooting system problems or traveling internationally with the computer. Labels may be in paper form or imprinted on the product. Service label—Provides important information to identify the computer. When contacting support, ●...

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Chapter 3 Illustrated parts catalog...

  • Page 23: Computer Components

    Computer components Computer components...
  • Page 24 Table 3-1 Computer components information and spare part numbers Item Component Spare part number 15.6-in. display assembly: 15.6-in., FHD, AntiGlare, 220 nits, TouchScreen display assembly in natural silver finish L53545-001 15.6-in., FHD, AntiGlare, 300 nits, TouchScreen display assembly in natural silver finish L53546-001 15.6-in., FHD, AntiGlare,TouchScreen display assembly with privacy in natural silver finish L53547-001...
  • Page 25 Table 3-1 Computer components information and spare part numbers (continued) Item Component Spare part number For use in Belgium L53815-A41 For use in Canada L53815-DB1 For use in the Czech Republic and Slovenia L53815-FL1 For use in Denmark, Finland, and Norway L53815-DH1 For use in France L53815-051...
  • Page 26 Table 3-1 Computer components information and spare part numbers (continued) Item Component Spare part number For use in Saudi Arabia L56974-171 For use in South Korea L56974-AD1 For use in Spain L56974-071 For use in Switzerland L56974-BG1 For use in Taiwan L56974-AB1 For use in Turkey L56974-141...
  • Page 27 Table 3-1 Computer components information and spare part numbers (continued) Item Component Spare part number Power connector cable L53538-001 Power button board (does not include cable) L53869-001 Power button board actuator (not illustrated) L53557-001 Power button board cable (not illustrated) L53533-001 In natural silver finish L53556-001...

  • Page 28: Miscellaneous Parts

    Table 3-2 Miscellaneous components information and spare part numbers Component Spare part number 65-W AC adapter (non-PFC, slim, 4.5-mm, 1.8-m) L24008-001 Duck head adapter for use in Japan L33157-001 Adapter: HP USB-to-Gigabit RJ45 adapter 829941-001 Chapter 3 Illustrated parts catalog...
  • Page 29 HP USB-C-to-MultiPort hub 919666-001 HP USB-C-to-RJ45 adapter 855560-001 HP USB-C-to-USB-A dongle 833960-001 HP USB-C-to-USB-A hub 916838-001 HP USB-C-to-VGA adapter 831751-001 Impreza USB-C-to-A adapter L12232-001 HP external DVD±RW DL SuperMulti Drive 747080-001 Pen: Impreza 929863-002 Sunwoda 920241-001 Pen tip: Impreza L04536-001 Sunwoda L04536-002 Power cord (C5 connector, 1.00-m, Prime, Sticker):...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T5 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 32: Electrostatic Discharge Damage

    Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 33: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 34: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 51 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts.

  • Page 36: Bottom Cover

    Bottom cover NOTE: The bottom cover spare part kit includes magnets and shielding. Table 5-1 Bottom cover description and spare part number information Description Spare part number For use only on computer models in natural silver finish equipped with a graphics subsystem with L53530-001 UMA memory For use only on computer models in night fall black finish equipped with a graphics subsystem with...
  • Page 37 Remove the Torx5 M2.0×4.3 screw (3) that secures the bottom cover to the computer. Use a case utility tool (1) or similar thin plastic tool to separate the rear edge of the bottom cover from the keyboard/top cover. Remove the bottom cover (2). Reverse this procedure to install the bottom cover.

  • Page 38: Battery

    Battery Table 5-2 Battery description and spare part number information Description Spare part number 4-cell, 55-Wh, 3.6-Ah, Li-Ion battery L43267-005 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 39: Solid-State Drive

    Solid-state drive Table 5-3 Solid-state drive description and spare part number information Description Spare part number 1-TB, PCle, NVMe solid-state drive with TLC L53562-001 512-GB, PCIe, NVMe, solid-state drive with TLC L53563-001 512-GB, PCIe, NVMe, solid-state drive L53566-001 512-GB, PCle, NVMe +32-GB solid-state drive with X point L53567-001 256-GB, PCIe, NVMe, solid-state drive with TLC L53564-001...
  • Page 40 Remove the solid-state drive (2) by pulling it away from the connector. NOTE: Solid-state drives are designed with notches to prevent incorrect insertion. Reverse this procedure to install the solid-state drive. Chapter 5 Removal and replacement procedures...

  • Page 41: Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers, and then click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 42 Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion.

  • Page 43: Touchpad Cable

    TouchPad cable NOTE: The TouchPad cable is available using spare part number L53534-001. Before removing the TouchPad cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 44: Touchpad

    TouchPad NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is available using spare part number L53534-001. NOTE: The TouchPad spare part includes rubber padding. Table 5-5 TouchPad description and spare part number information Description Spare part number TouchPad (includes TouchPad bracket)
  • Page 45 Remove the TouchPad (5). Reverse this procedure to install the TouchPad and cable. Component replacement procedures...

  • Page 46: Switch Board Cable

    Switch board cable NOTE: The switch board cable is available using spare part number L53537-001. Before removing the switch board cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 47: Switch Board

    Switch board NOTE: The switch board spare part kit does not include the switch board cable. The switch board cable is available using spare part number L53537-001. NOTE: The switch board spare part includes rubber padding. Table 5-6 Switch board description and spare part number information Description Spare part number Switch board...

  • Page 48: Fingerprint Reader Module

    Fingerprint reader module NOTE: The fingerprint reader module spare part kit includes the bracket but does not include the fingerprint reader module cable. The fingerprint reader module cable is available using spare part number L53536-001. Table 5-7 Fingerprint reader module description and spare part number information Description Spare part number In natural silver finish...

  • Page 49: Fingerprint Reader Module Cable

    Remove the fingerprint reader module (4) and cable. Reverse this procedure to install the fingerprint reader module. Fingerprint reader module cable NOTE: The fingerprint reader module cable is available using spare part number L53536-001. Before removing the fingerprint reader module cable, follow these steps: Shut down the computer.
  • Page 50 Remove the fingerprint reader module cable (2). Reverse this procedure to install the fingerprint reader module cable. Chapter 5 Removal and replacement procedures...

  • Page 51: Card Reader Board Cable

    Card reader board cable NOTE: The card reader board cable is available using spare part number L53535-001. Before removing the card reader board cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Card reader board NOTE: The card reader board spare part kit does not include the card reader board cable. The switch board cable is available using spare part number L53535-001. Table 5-8 Card reader board description and spare part number information Description Spare part number Card reader board...

  • Page 53: Fans

    Fans Table 5-9 Processor fan and video subsystem fan description and spare part number information Description Spare part number Fan, CPU/VGA (includes cables) L53541-001 L53541-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 54 Disconnect the video subsystem fan cable (1) from the system board. Remove the three Phillips M2.0×3.2 screws (2) that secure the video subsystem fan to the system board. Remove the video subsystem (3). Reverse this procedure to install the video subsystem and processor fans. Chapter 5 Removal and replacement procedures...

  • Page 55: Power Button Board Cable

    Power button board cable NOTE: The power button board cable is available using spare part number L53533-001. Before removing the power button board cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 56: Power Button Board

    Power button board NOTE: The power button board spare part kit does not include the power button board cable. The power button board cable is available using spare part number L53533-001. Table 5-10 Power button board description and spare part number information Description Spare part number Power button board...

  • Page 57: Power Connector Cable

    Power connector cable Table 5-11 Power connector cable description and spare part number information Description Spare part number Power connector cable L53538-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 58 Remove the power connector cable (3). Reverse this procedure to install the power connector cable. Chapter 5 Removal and replacement procedures...

  • Page 59: Display Assembly

    Display assembly Table 5-12 Display assembly description and spare part number information Description Spare part number 15.6-in., FHD, AntiGlare, 220 nits, TouchScreen display assembly in natural silver finish L53545-001 15.6-in., FHD, AntiGlare, 300 nits, TouchScreen display assembly in natural silver finish L53546-001 15.6-in., FHD, AntiGlare,TouchScreen display assembly with privacy in natural silver finish L53547-001...
  • Page 60 Release the webcam/microphone module cable and display panel cable from the retention clips (4) and routing channel built into the keyboard/top cover. Remove the seven Phillips M2.5×6.6 screws that secure the display assembly to the keyboard/top cover. Swing the keyboard/top cover (1) up and away from the display assembly. Chapter 5 Removal and replacement procedures...
  • Page 61 Lift the display assembly (2) up and away from the keyboard/top cover and remove the display assembly. Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 62: System Board

    System board NOTE: The system board spare part kit includes a processor and replacement thermal material. Table 5-13 System board description and spare part number information Description Spare part number i7-8565U Win quad core processor, UMA L53568-601 i5-8265U Win quad core processor, UMA L53569-601 i7-8565U Win quad core processor, DSC, 4-GB MX250 L53570-601...
  • Page 63 (7) Switch board ZIF connector cable (8) Keyboard backlight ZIF connector cable (9) Keyboard ZIF connector cable (10) TouchPad ZIF connector cable (11) Card reader board ZIF connector cable Remove the five Phillips M2.0×2.9 screws (1) that secure the system board to the keyboard/top cover. Remove the Phillips M2.0×2.3 broad head screw (2) that secures the WLAN module to the keyboard/ top cover.
  • Page 64 Remove the system board. Remove the system board. Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures...

  • Page 65: Heat Sink

    Heat sink Table 5-14 Heat sink description and spare part number information Description Spare part number Heat sink (UMA) L53539-001 Fan, CPU/VGA L53541-001 L53542-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66 Remove the heat sink (3). NOTE: Steps 4 and 5 apply only to computer models equipped with a graphics subsystem with UMA memory. See steps 2 and 3 for heat sink removal information for computer models equipped with a graphics subsystem with discrete memory. Remove the four Phillips M2.0×3.2 screws (2) that secure the heat sink to the system board.
  • Page 67 Computer models equipped with a graphics subsystem with discrete memory: Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Thermal paste is also used on the graphics subsystem component (3) and the heat sink section (4) that services it. Computer models equipped with a graphics subsystem with UMA memory: Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

  • Page 68: Wlan Module

    WLAN module Table 5-15 WLAN module description and spare part number information Description Spare part number Realtek RTL8822BE ac 2×2 MU-MIMO+Bluetooth 4.2 M.2 PCIe WW WLAN module L51005-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 69 Remove the WLAN module (1) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (2) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Component replacement procedures...

  • Page 70: Speakers

    Speakers Table 5-16 Speakers description and spare part number information Description Spare part number Speakers (include left and right speakers, cables, and rubber isolators) L53561-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 71 Remove the speakers (3). NOTE: When removing the speakers, make note of the location and condition of the four rubber isolators (4). These isolators are critical to the performance of the speakers. The absence of these isolators or damage to them can degrade the speaker performance. Reverse this procedure to install the speakers.

  • Page 72: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 73: Downloading A Bios Update

    If the computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 74: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive, as follows: Go to http://www.hp.com/support.

  • Page 75: Restoring And Recovery

    HP Recovery media is used to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 76: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 77: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 78: Starting Hp Pc Hardware Diagnostics Uefi

    For some products, it may be necessary to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive:...

  • Page 79: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 80 Display status information about the diagnostics run previously. ● To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Select Advanced, and then select Settings.

  • Page 81: Specifications

    Specifications Computer specifications Table 9-1 Computer specifications Metric U.S. Dimensions Width 35.9 cm 14.1 in Depth 24.6 cm 9.7 in Height (front to back) 1.7 cm 0.7 in Weight 2.1 kg 4.5 lbs. Input power Operating voltage and current 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A – 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A –...
  • Page 82 Table 9-1 Computer specifications (continued) Metric U.S. Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.

  • Page 83: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 84: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 10-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands...
  • Page 85 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

  • Page 86: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 87: Index

    57 audio-in jack 6 display panel, product description 1 spare part numbers 19, 57 audio-out jack 6 duck head adapter, spare part HP PC Hardware Diagnostics UEFI number 20 downloading 70 backup, creating 66 starting 70 backups 66 using 69...
  • Page 88 11 USB SuperSpeed 4, 5 video 2 Windows 11 USB Type-C with HP Sleep and wireless 2 Charge 4 product name 1 power button 5 product name and number, labels power button board computer 13 serial number 13...
  • Page 89 35 spare part number 18, 35, 36 TouchPad zone 8 transporting guidelines 25 USB SuperSpeed port 4, 5 USB Type-C port with HP Sleep and Charge 4 USB-C-to-A adapter, spare part number 21 USB-C-to-HDMI 2.0 adapter, spare part number 21...

This manual is also suitable for:

Envy x360 15-cn0 seriesEnvy x360 15-cn1 seriesEnvy x360 15t-cn000Envy x360 15t-cn100Envy x360 15

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