Troubleshooting; Scale Troubleshooting - Welch Allyn 5002 Service Manual

Troubleshooting

Scale Troubleshooting

The following beeps occur when using the scale.
Sound
One beep
Two beeps
Three beeps
No print, four short
beeps
No print, four long beeps There is an internal problem with the printer such as a jammed print head, out
Four long beeps
Long/ short beeps
Continuous long beep
"OFF SCALE PLEASE" Display (with beep for each word) message may be displayed on scales with ramps (e.g.
6002, 6702) if a patient is on the scale and the scale is on power up. This is due to the scale's need to calibrate
with the ramps up or down.
Message
bAttrY
LoBATT
CAbLE
O-LOAd
OFF SCALE PLEASE
- - - - - -
ERR FD
ERR DB
ERRoR
ERR AD
ERR AV
ERR CL
Acknowledgment of a button press
A zero weight is obtained and ready to take a measurement
Weight reading is obtained and displayed
A print was requested, but valid weight is not displayed on the scale (for e.g.,
weight display "0.0")
PRINT was pressed while the printer is in use
A print was requested, but print function is disabled in BMI calculation
of paper condition or disconnected cable
The battery is too weak to operate the scale
The scale has entered custom setup mode, factory mode, service mode and
calibration mode
There is a problem with the scale
There is a problem with the scale
Batteries' power is insufficient to operate the scale
Batteries' power is insufficient to print
The measurement board connection has been lost. A technician should ensure
the connection is seated properly on both ends
The patient exceeds the weight capacity of the scale
Remove the patient from the weighing platform if he or she stands on it before
scale shows "0.0" (in Wheelchair Scales only)
Stationary display indicates a negative weight. Ensure that there is nothing on
the scale and press ZERO to set the zero
The scale's factory database integrity is compromised
The scale's application database integrity is compromised
The scale's flash memory integrity is compromised
The measurement board cannot be read
The measurement board's version is wrong
Measurement board error; weight display is blocked
105
Meaning
Meaning