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Troubleshooting: Problem
Grease fire or continuous excessive flames
above cooking surface
Burner will not light using igniter
Burner will not light using igniter
Sudden drop in gas flow or low flame
Flames blow out
Flames blow out
Flashback...
(fire in burner tube(s))
Flare-up
Unable to fill LP tank
One burner does not light from other burner(s)
If your problem is not resolved from the information above, please Contact your local stockist.
© Jack Sealey Limited
Possible cause
Too much grease build up in burner area.
Gas issues.
1.Trying to light wrong burner.
2. Burner not engaged with control valve.
3. Obstruction in burner.
4.No gas flow.
5.Vapor lock at coupling nut to LP tank.
6. Coupling nut at LP tank valve not fully
connected.
Electrical issues:
1. Electrode cracked or broken;" sparks at
crack."
2. Electrode tip not in proper position.
3. Wire and/or electrode covered with cooking
residue.
4. Wires are loose or disconnected.
5. Wires are shorting (sparking) between
igniter and electrode.
6. push button sticks at bottom sparking
between igniter and electrode.
1. Grease build up.
2. Excessive fat in meat.
3. Excessive cooking temperature.
High or gusting winds. Low on LP gas.
Excess flow valve tripped.
Grease trapped by food build up around
burner system.
Burner and burner tubes are blocked.
1. Grease build up.
2. Excessive fat in meat.
3. Excessive cooking temperature.
Some dealers have older fill nozzles with worn
threads..
Grease build up or food particles in end of
carry over tube.
Original Language Version
Prevention/ Solution
Turn off LP Tank. Leave lid open to allow
flames to die down. After cooling, clean food
particles and excess grease from inside
firebox area, grease cup/pan/tray, and other
surfaces.
1. See instructions on control panel and
section in the Use and Care.
2. Make sure valves are positioned inside of
burner tubes.
3. Ensure burner tubes are not obstructed with
spider webs or other material. Clean as
required.
4.Make sure LP tank is not empty. If LP tank
is not empty, refer to "sudden drop in gas flow.
5.Turn off knobs and disconnect coupling nut
from LP tank. Reconnect and retry.
6. Turn the coupling nut approximately one-
half to three-quarters of a turn.
1.Replace electrode.
2.Tip of electrode should be pointing toward
port hole in burner. The distance should be
1/8" to 3/16". Adjust if necessary.
3.Clean wire and or electrode with rubbing
alcohol and clean swab.
4.Reconnect wires or replace electrode/wire
assembly.
5.Replace igniter wire.
6.Replace igniter.
7.Inspect wire insulation and proper
connection. Replace wires if insulation is
broken.
1. Clean burners and inside of grill/ firebox.
2. Trim fat from meat before grilling.
Turn front of grill to face wind or increase
flame height.
Refill LP tank.
Refer to "sudden drop in gas flow" above.
Turn knobs to OFF. Turn gas off at LP tank.
Leave lid in position and let fire burn out. After
grill cools, remove and clean all parts.
Turn knobs to OFF. Clean burner.
and/or burner tubes.
1. Clean burners and inside of grill/ firebox.
2. Trim fat from meat before grilling.
3. Adjust (lower) temperature.
Turn worn nozzles don't have enough "bite" to
engage the valve. Try a second LP dealer.
Clean carry-over tube with wire brush.
BBQ12 | Issue 2(I) - 04/04/17
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