Turbolock TL111PRO Manual
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Turbolock TL111PRO Manual

Bluetooth-enabled smartlock
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In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for
the latest user manuals and product materials. Version 1.0 2/26/19

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Summary of Contents for Turbolock TL111PRO

  • Page 1 In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials. Version 1.0 2/26/19...
  • Page 2 Customer Service: 855-850-8031...

  • Page 3: Table Of Contents

    3.1 Pre-Installation 3.2 Main Installation 8.1 Activating Mute Mode Section 14 8.2 Deactivating Mute Mode Section 4 Warranty Installation (New) Section 9 14.1 Violation The TurboLock Plus App 4.1 Pre-Installation 14.2 Information 4.2 Main Installation 9.1 App Installation 9.2 Pairing...

  • Page 4: Information & Safety Warnings

    1.1 Introduction This user manual will guide you through the functions and usage of your TurboLock TL111 PRO Bluetooth-enabled Smartlock. It is important that you follow all instructions and regard all notes that appear throughout this manual. Consult this manual before you attempt to use your lock.

  • Page 5: End-Of-Life Disposal

    • Never submerge the lock or any of the lock’s components. • Hanging objects on the lock is not recommended. • The lock may be used with the TurboLock Plus app. The lock will function without the app but full functionality may only be achieved when the app is used.

  • Page 6: Package Contents & Overview

    6: Battery Compartment 11: LED Indicators 2: Outside Knob 7: Back Plate Cover 12: Keypad 3: Latch Assembly 8: Mounting Screws 13: Key Hole 4: Inside Screws 9: Back Plate 14: Reset Button 5: Inside Knob 10: Power Cable TurboLock TL111 PRO...

  • Page 7: Battery Information

    • If a password has been entered wrong 5x in a row, regardless of the entry method, the lock will go into a 5-minute period of inactivity where it cannot be used, except with the included physical key. This is a security feature designed to prevent unwanted parties from using the lock. TurboLock TL111 PRO...

  • Page 8: Installation (Retrofit)

    Assembly x 1, Battery Compartment x 1, Back Plate Cover x 1, and Back Plate x 1. Inside Knob You only need to loosen the inside screws. Do not fully detach them. Inside Screws x 3 Latch Assembly TurboLock TL111 PRO...
  • Page 9 (Fig. 2) Part 3 - Installing the Strike In most cases, the existing strike plate and setup can be used. If you wish to use the one included with your lock, skip to Section 4.1, Part 3. TurboLock TL111 PRO...

  • Page 10: Main Installation

    Step 3. Feed the power cable through the back plate cover, and cover it on the back plate part, then use the hex key to fasten the inside screw at the bottom of back plate cover. (Fig. 6) Slot is upward Back Plate Cover Back Plate Power Cable Inside Screw Tail Piece 2 x Mounting Screws (Fig. 4) (Fig. 5) (Fig. 6) TurboLock TL111 PRO...
  • Page 11 Step 7. The lock should now be ready to use. It’s highly recommended to use the default password and the app to test the lock to make sure it works before closing the door. See Section 6 for information on the default admin password. See Section 9 for information on the app. TurboLock TL111 PRO...

  • Page 12: Installation (New)

    • It may be easier to drill the 25mm hole with a hole saw bit (not included) or a 7/8” spade bit (not included). If using a spade bit, do not drill at high speeds as this may tear out too much wood and/or damage the door. TurboLock TL111 PRO...
  • Page 13 Back Plate x 1. You only need to loosen the inside screws. Do not fully detach them. Mounting Screws x 2 Battery Compartment Back Plate Cover Back Plate Outside Knob Inside Knob Inside Screws x 3 Latch Assembly TurboLock TL111 PRO...
  • Page 14 (Fig. 13) Step 5. Check the latch’s bolt and make sure the rounded side faces in. Use the 2x Wood Screws and a screwdriver (not included) to secure them. (Fig. 14) (Fig. 12) (Fig. 13) (Fig. 14) TurboLock TL111 PRO...
  • Page 15 During chiseling, it’s highly recommended to stop and check to see if the strike plate sits flush in the doorframe over the strike box. If not, chisel a little more and check again. Be careful not to chisel too deep otherwise the lock may not function correctly after installation. (Fig. 17) TurboLock TL111 PRO...

  • Page 16: Main Installation

    Use the 2x mounting Back Plate screws to fasten the back plate to the door. Make sure both screws are tightened. (Fig. 19) 2 x Mounting Screws (Fig. 19) TurboLock TL111 PRO...
  • Page 17 Step 7. The lock should now be ready to use. It’s highly recommended to use the default password and the app to test the lock to make sure it works before closing the door. See Section 6 for information on the default admin password. See Section 9 for information on the app. TurboLock TL111 PRO...

  • Page 18: Using The Lock

    • The password must be entered while the keypad backlight is on. If it goes out, begin again at Step 1. • If the Admin Password is lost or forgotten, the lock may be reset. Refer to Section 10. TurboLock TL111 PRO...

  • Page 19: Adding Keypad Passcodes

    Step 3. Before the keypad turns off, enter the temporary password (6 digits), then press ‘#’ . Step 4. After another 3 beeps, the keypad will turn off and the passcode will be deleted. Step 5. Test the old password. It should now be unusable. TurboLock TL111 PRO...

  • Page 20: Delete All Passcodes

    Step 1. Press ‘#’ on the keypad, and enter the current Admin Password, then ‘#’. The lock will engage and beep 3 times. The lock is now in Setup mode. You can also turn on this feature via the TurboLock Plus app.

  • Page 21: Using The Mute Function

    Step 1. Press ‘#’ on the keypad, and enter the current Admin Password. Then press ‘#’ again. The lock will engage. Step 2. Press ‘6’ and then press ‘#’. After the keypad lights off, the lock will start emitting sound again. TurboLock TL111 PRO...

  • Page 22: The Turbolock Plus App

    The TurboLock Plus App The TurboLock Plus app, compatible with most Android and iOS smartphones, grants access to all of the TL111 PRO’s features. Through the app, you can unlock the TL111 PRO, create and send passcodes (E-Keys), track unlocking records and more. To get the app, follow the instructions below.

  • Page 23: App Usage

    Unlock Records: Tap to view recent unlock records even if the Bluetooth status icon is lit off ( ). Reset Admin: Tap to reset admin password, make sure the Bluetooth status icon is lit up ( ). TurboLock TL111 PRO...

  • Page 24: Generating Keypad Passcodes

    9.5 Managing User Passwords (E-Keys) User passwords (E-Keys) are generated on the TurboLock Plus app by the Admin and sent to a user. That user must install the TurboLock Plus app on their smartphone and register for a TurboLock account.

  • Page 25: Resetting The Lock

    Step 1. Remove the cover from the battery compartment at the back of the lock. Step 2. Press and hold the little white button near the power cable for ~7 seconds until 3 beeps are heard. The lock will reset. TurboLock TL111 PRO...

  • Page 26: Specifications

    Pressing Cycle times >200,000 Application Systems Requests IOS 9.0 or Android 5.1 above 1 x USB (universal mobile power bank) Micro USB Working Temperature -4°F~140°F (-20°C~60°C) Door requirements 5.5cm diameter hole, 4.0cm-5.5cm thickness Warranty 1 Year Limited TurboLock TL111 PRO...

  • Page 27: Maintenance

    Your access has been restricted. If you received a key from the lock’s admin, your access may be restricted to certain times of the day. Check with your admin regarding these details. TurboLock TL111 PRO...
  • Page 28 The 300 temporary keypad passcodes New passwords cannot be generated if the limit is limit is reached. reached. Make sure the app is still connected, and tap “Reset Temp Password” on the app home screen again to generate new passcodes. TurboLock TL111 PRO...

  • Page 29: Warranty

    Once a reset is performed, record the passwords in or a secure location. If none of the above information resolves your issue, please visit our website at www.turbolock.com or contact customer service at 855-850-8031. Section 14 Warranty 14.1 Violation...

  • Page 30: Information

    Warranty services are provided by TurboLock Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability;...
  • Page 31 THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. TurboLock TL111 PRO...
  • Page 32 COPYRIGHT © 2019 TURBOLOCK. ALL RIGHTS RESERVED.

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