Troubleshooting - Transcend 365 miniCPAP User Manual

Transcend 365 miniCPAP User Manual
Fault Error
Number
12 Low power
13* Processor over-
temp
14* Blower over-
temp
* If this fault occurs, check hose to ensure that it is properly connected. If the fault occurred
during therapy, make sure the mask is properly fitted and not leaking. Check the filter is
properly installed and not dirty.

Troubleshooting

Problem
Discomfort due to a feeling
of high pressure.
Nose or throat irritation.
Transcend 365 miniCPAP
LCD doesn't illuminate when
power supply connected to
DC input jack.
No airflow from the
Transcend 365 miniCPAP.
LCD shows red home icon
Comments
While delivering therapy, the device determined that the
blower was stalled (see above). However, a check of the
voltage indicates there may not be sufficient power to spin
the blower. This is likely due to a faulty power supply or
battery.
The processor on-chip temperature sensor has reported an
excessive temperature.
The blower thermistor has reported an excessive
temperature.
Probable Cause
Transcend 365 miniCPAP
device pressure may be set too
high.
Dry air.
Dirty air filter.
Power source is not properly
connected.
AC power may not be active.
Device motor failure; or,
electronics failure.
Device detects an operating
error.
Solution
Breathe slowly through your nose with
your mouth closed.
Use the Ramp pressure, if available.
If the pressure remains problematic,
contact your homecare provider.
Add humidity to the room. Contact your
homecare provider.
Increase the setting on the humidifier.
Check to make sure there is water in the
reservoir.
Replace soft heater wick if it doesn't
appear to be wicking water from the
reservoir.
Change and/or clean the Filter Media.
Check all power connections.
Use another power outlet.
Confirm outlet is not controlled by a wall
switch.
Contact the homecare provider's
technical service department.
Note the number that shows when
entering the fault screen. Refer to
and alert codes for possible correction.
If error indication continues after taking
corrective action by holding down the
power button until the yellow fault led
stops flashing, contact your homecare
provider's technical service department.
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Fault