Table of Contents Safety Precautions Parts List Installation Guide Remote Control Guide Special Functions Troubleshooting Warranty & Registration 26.03.2019...
Safety Precautions ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. ELECTRICAL SAFETY product could void the electrical portion of your warranty. Always unplug this adjustable bed from the electrical outlet before any cleaning or maintenance of the bed. To safely IN-HOME USE ONLY disconnect, make sure all controls are in the off position, then This adjustable bed is designed exclusively for in-home use.
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Safety Precautions USER-SERVICEABLE PARTS and exiting the adjustable bed with the bed in the flat or level This bed is specifically designed to have no maintenance by you, position is recommended. the user. Therefore, you are encouraged not to open any motors, alter the wiring, or adjust, modify or change the structure of the NOTE: Exceeding the recommended weight restrictions could product, as it will void the warranty.
Parts List Before discarding any packing materials, check the adjustable bed carton and verify that all items in the parts list are included. Remote control (1) AAA batteries (3) Adjustable bed legs (6) Mattress retainer bracket (1) R pins (2) Bed leg strap (1) King and Cal King bed sizes have seven (7) adjustable bed legs.
Installation Guide NOTE: For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and the unit should always be on a flat surface before opening. Setting up your adjustable bed Open the box, and remove the accessory boxes from the adjustable bed.
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Installation Guide Plug the AC power cable into a working electrical outlet. NOTE: For optimal safety, using a surge protector (not included) is highly recommended. Install batteries in the remote control. Try all functions on the remote to make sure all features are operational. NOTE: If the bed does not work, see the Troubleshooting section of this manual.
Remote Control Guide Head or Foot Position Adjustments (1, 2, 7, 8) Press the up or down button to raise or lower the head or foot sections of your adjustable bed. Flat (3) Press this button to return the bed to a flat position. Under Bed Light (4) Press this button to turn the under bed lighting on or off to help you safely navigate in and out of bed during the night.
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Remote Control Guide Pairing your remote control to your adjustable bed Your adjustable bed is already paired to your remote control at the factory. Manual pairing is only needed for replacement remote controls or to change tandem systems back to a single system. NOTE: For the pairing to be successful, make sure the distance between the control box and the remote control is not more than 2 meters.
Special Functions Resetting your system Resetting the system is sometimes necessary to restore the system to its factory setting, clear a system error, or change a tandem system to a single system or to two independent systems. Unplug the power cord from the electrical outlet. FLAT Press and hold the button to continue sending a signal to...
Lubricate it by applying the grease with a cotton swab. Using a lithium or spray lubricant is recommended. (Lubrication can be obtained by contacting Customatic's Customer Care Center). When placing the lubricated pin, nut, bolt, or screw back onto the adjustable bed, make sure there is a looser tightening on the nut.
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Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Your adjustable bed may be obstructed preventing Head or foot section elevates adjustable • bed but does not return to flat position. smooth operation.
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Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Hard surface flooring may cause added vibration. To Massage motors seem excessively loud • during operation. correct, place carpet pieces or rubber furniture cups under each leg or caster of the bed.
Customatic; use of any parts, components, 2-Year Period for All Components: The above warranty will or accessories that are not supplied by Customatic for the apply for 2 years for the bed frame, all components and parts,...
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® CUSTOMATIC is a registered trademark of PPJ, LLC; d.b.a. Customatic Technologies and Customatic Adjustable Bedz. All other product names, brands, and trademarks are the property of their respective owners.
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IF YOU EXPERIENCE ANY TROUBLE WITH YOUR ADJUSTABLE BED WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE, IF APPLICABLE. IF PROBLEMS PERSIST, PLEASE CALL: CUSTOMER SERVICE NUMBER 1-720-458-5955 Please have your receipt ready and available. THANK YOU AND ENJOY YOUR ADJUSTABLE BED!
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