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U.S. patents including Nos. 7448100, D657157, D663542, D657158, D657156, 8209801, 8209800, D663544, D663543 and other patents pending. Photos are for illustration purposes only. COPYRIGHT® 2018 CUSTOMATIC® Serial Number: _____________________________ (Place your serial number here for ready reference)
Safety Precautions ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. ELECTRICAL SAFETY IN-HOME USE ONLY Always unplug this adjustable bed frame from the electrical This Adjustable Bed is designed exclusively for in-home use. outlet before any cleaning or maintenance of the bed frame. To safely disconnect, make sure all controls are in the off position, HOSPITAL DISCLAIMER: It is NOT designed for hospital use and is NOT designed to meet hospital standards.
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Safety Precautions RADIO FREQUENCY IS 433.92 MHZ damage your adjustable bed and void your warranty. FCC compliant device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This SMALL CHILDREN AND PETS WARNING device may not cause harmful interference, and (2) this device Immediately dispose of all packing materials as it can pose a must accept any interference received, including interference...
Parts List Before discarding any packing materials, check the adjustable bed frame carton and verify all items in the parts list are included. Remote control (1) AAA batteries (2) Post bed leg (6) “Quick Slide” mattress Velcro strap (2)** retainer bracket (1) ** Only included in TXL, SCK, and SQ models.
Installation Guide NOTE: For safety reasons, lifting of the adjustable bed frame must always be performed by two (2) people; and the unit should always be on a flat surface before opening. Setting up your adjustable bed frame FOR TWIN, TXL, SQ, SCK, FULL, FXL, AND QN MODELS Lift the bed frame unit out of the shipping carton carefully, and put it on a flat floor with the top side facing downward.
Installation Guide Attaching the bed legs Take out the adjustable bed legs from the accessory box. Thread the bed legs into the pre-drilled holes on the bed frame by turning them in a clockwise direction. Tighten the legs securely to the frame. NOTE: Do not overtighten the bed legs.
Installation Guide Attaching the mattress retainer bracket Align the open ends of the retainer brackets with the “loop” retainer anchors located at the foot of the bed. Slide the retainer bracket into the anchors allowing the ends to glide into the loop. NOTE: It is normal for the retainer bracket to indent into the sides of the mattress when using the lift positions.
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Installation Guide Assembling the headboard bracket (optional) IMPORTANT! • Failure to follow the installation steps as they appear in this guide could result in damage to your adjustable bed frame. • For safety reasons, lifting of the adjustable bed frame must always be performed by two (2) people;...
Remote Control Guide Using your remote control Head and Foot Position Adjustments (1, 2, 3, 4) Press the button to raise or lower the head and foot sections of your adjustable bed. Flat (5) Press and hold this button to return the bed to a flat position. Understanding the remote control features •...
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Remote Control Guide Synchronizing two beds for tandem operation Your adjustable bed frame is pre-programmed to your remote. However, to operate two adjustable beds together, you must pair both to one remote control. Make sure your first adjustable bed (Bed A) is plugged in before focusing on your second adjustable bed (Bed B).
Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Make sure the remote control is paired with the bed • The adjustable bed frame does not respond when the remote is used. frame.
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Remove nuts, bolts, and white bushings. Lubricate them by applying the grease with a Q-tip. (Lubrication can be obtained by contacting Customatic's Customer Care Center). When placing lubricated nuts, bolts, and white bushings back onto the adjustable base, make sure there is a looser tightening on the nut.
THE PRODUCT are not the original purchaser of this product, you take “as is” and “with all faults.” If you did not purchase this CUSTOMATIC® YEARS 1 THROUGH 5: FULL COVERAGE OF PARTS AND LABOR System directly from CUSTOMATIC or an Authorized Dealer, we...
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550 Crescent Blvd., Gloucester City, NJ 08030 You can also register online at www.customaticbeds.com. Repairs to or replacement of the CUSTOMATIC® System or its OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE components under the terms of this Limited Warranty will apply...
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POWERED BY IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME AND ONLINE, IF APPLICABLE. IF PROBLEMS PERSIST, PLEASE CALL: CUSTOMER SERVICE TOLL FREE NUMBER 1-720-458-5955 Please have your receipt ready and available. THANK YOU AND ENJOY YOUR ADJUSTABLE BED FRAME!
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