Dahua Technology DHI-DB11 Quick Installation Manual

Dahua Technology DHI-DB11 Quick Installation Manual

Wifi video doorbell

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DHI-DB11
WiFi Video Doorbell
Quick Installation Guide
V1.0.0
Dahua Technology Co., Ltd

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Summary of Contents for Dahua Technology DHI-DB11

  • Page 1 DHI-DB11 WiFi Video Doorbell Quick Installation Guide V1.0.0 Dahua Technology Co., Ltd...
  • Page 2: Foreword

    Foreword General This manual offers reference material and general information about the basic operation, maintenance, and troubleshooting for a Dahua Network Camera. Read, follow, and retain the following safety instructions. Heed all warning on the unit and in the operating instructions before operating the unit.
  • Page 3 About the Guide This user guide has been compiled with great care and the information it contains has  been thoroughly reviewed and verified. The text was complete and correct at the time of printing. This guide may be periodically ...
  • Page 4 Legal Notices Copyright This user guide is ©2019, Dahua Technology Company, LTD. This user guide is the intellectual property of Dahua Technology Company, LTD and is protected by copyright. All rights reserved. Trademarks All hardware and software product names used in this document are likely to be registered...
  • Page 5: Important Safeguards And Warnings

    Important Safeguards and Warnings This chapter describes the contents covering proper handling of the device, hazard prevention, and prevention of property damage. Read these contents carefully before using the device, comply with them when using, and keep it well for future reference. Installation and Maintenance Professionals Requirements All installation and maintenance professionals must have adequate qualifications or ...
  • Page 6 An object has fallen on the unit. The unit has been dropped and the housing is damaged. The unit displays a marked change in performance. The unit does not operate in the expected manner when the user correctly follows the proper operating procedures.
  • Page 7 Do not touch the CCD or the CMOS optic sensor. Use a blower to clean dust or dirt on the  lens surface. Use a dry cloth dampened with alcohol and gently wipe away any dust on the lens. Use a dry soft cloth to clean the unit’s housing. If the unit is particularly dusty, use water to ...
  • Page 8: Cybersecurity Recommendations

    Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity Change Passwords and Use Strong Passwords  The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible.
  • Page 9 Change ONVIF Password  Older IP camera firmware does not automatically change the ONVIF password when the system credentials are changed. Update the camera’s firmware to the latest revision or manually change the ONVIF password. Forward Only Ports You Need ...
  • Page 10 Connect IP Cameras to the PoE Ports on the Back of an NVR  Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and cannot be accessed directly. Isolate NVR and IP Camera Network ...
  • Page 11: Table Of Contents

    Unpacking ............................. 3 Parts List ............................3 Mounting the Doorbell to a Wall ....................4 Wiring the DHI-DB11 to a Doorbell Chime ................... 4 2.5.1 Wiring a Mechanical Chime ....................5 2.5.2 Wiring an Electrical Chime ....................6 Connecting to the DMSS App ....................... 7 3 Troubleshooting ..........................
  • Page 12: Overview

    Overview The DHI-DB11 WiFi Video Doorbell is a component of the Dahua WiFi series. The doorbell offers Passive IR motion detection and transmits video and audio to a mobile phone for remote visual confirmation and communication with visitors. This device is compatible with Dahua NVRs and with the DMSS mobile application.
  • Page 13: Led Indicators

    LED Indicators LED Indicator Light Device Status Spinning Blue Calling Solid Blue Talking Flashing Blue Network Error...
  • Page 14: Installing The Camera

    Installing the Camera The video doorbell ships with all the components to mount the camera to a wall. Before installing the camera consider the following: Review the “Installation Tips” section to help you choose an ideal mounting location.  Decide whether to run the cables through the wall or along the wall. ...
  • Page 15: Mounting The Doorbell To A Wall

    The DHI-DB11 Video Doorbell connects directly to a mechanical or to an electric door chime with the aid of the included DHI-DB11 Chime Kit. In general, the doorbell chime and the DHI- DB11 are both connected to the AC power input and the transformer wire from the chime is connected to the DHI-DB11 so that when a visitor pushes the DH-DB11 the chime plays the tone.
  • Page 16: Wiring A Mechanical Chime

    Attach the live wire to the FRONT terminal and attach the other wire to the TRANS terminal. Attach the other end of the live wire to AC power input. Attach the end of the other wire from the DHI-DB11 to the wire clip connected to the TRANS terminal on the chime. Replace the chime cover.
  • Page 17: Wiring An Electrical Chime

    2.5.2 Wiring an Electrical Chime Cut the power to the electrical door chime. Remove the back cover from the electrical chime to expose the electrical terminals. Disconnect the existing wires from the FRONT and the TRANS terminals. Connect the wire harness to the input port on the Chime Kit. Attach the end of the live wire to the TRANS terminal on the electric chime.
  • Page 18: Connecting To The Dmss App

    FRONT wire to a wire clip. Attach the live wire from the DHI-DB11 to the AC power input Attach the other wire from the DHI-DB11 to the wire clip connected to the FRONT wire from the electric chime. Replace the chime cover.
  • Page 19 Tap the “+” icon at the upper-left corner of the screen and then tap SN/Scan to add the video doorbell. Scan the QR code on the back of the video doorbell. If the QR code does not work, tap Manually enter SN and type the video doorbell’s serial number. Then click Next. Follow the directions on the Add Device screen and then click Next to continue.
  • Page 20 Tap Join then select the WiFi network for the video doorbell. Type the password for the selected WiFi network, then click Next. Type a descriptive name for the video doorbell then tap the Save icon.
  • Page 21 Type a security password for the video doorbell to initialize the device, then click Next. The initialization process may take some time to complete.
  • Page 22: Troubleshooting

    Troubleshooting Issue Solution Ensure you are using a 2.4GHz Wi-Fi network to  configure the unit. The unit does not work with 5GHz Cannot boot device networks. Ensure the camera is properly connected to power  Ensure your mobile device is within 1 ft (30 cm) of the ...
  • Page 23 Dahua Technology USA 23 Hubble Irvine, CA 92618 Tel: (949) 679-7777 Fax: (949) 679-5760 Support: 877-606-1590 Sales: sales.usa@dahuatech.com Support: support.usa@dahuatech.com © 2019 Dahua Technology USA. All rights reserved. Design and specifications are subject to change without notice.

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