Attachment 6 - Iq Troubleshooting Aid - Stanley Dura-Max 5400 Series Installation And Operation Manual

Door does not close and/or
Status code displays
: indicates door held open by any sensor
NOTE E2
input other than Hold Open Switch on TB-2.
Handheld will not update firmware
Door hits Open Stop/full open bumper
Door motion is not the same as the MC521/
MC521PRO for the same settings
Status code displays E3
Status code displays E4
Status code displays F0-F1, F6-F7
Status code displays F2-F3
Door moves slowly on one cycle.
Status code displays 33 or 34 or 36 momentarily
(3 seconds).
Door moves slowly on several cycles.
Status code displays 33 or 34 or 36 on
slow cycles.
Door tuning issues
36 Document # 204144 REV B • www.stanleyaccess.com • 1.800.7.ACCESS
Symptom
/
ho E2
Attachment 6
iQ Troubleshooting Aid
(Sheet 1 of 1)
Use best practices to troubleshoot using handheld device and
provided wiring diagrams.
Check hold beam type (index 20). Monitored beams should
be set to "Monitored Beam" and non-monitored beams
should be set to "Non-monitored Beam."
Reference latest Photo Beam Pro Troubleshooting Tech Tip.
Controller is not displaying 00. Re-FIS the door.
Increase the Open Check Length (Index 3).
Parameters value for the iQ are not the same as MC521/
MC521PRO. Refer to Table 3.
Check mechanical issues, components.
Re-do first installation sequence (FIS).
Verify sensor wiring and safety logic setting.
Verify sensor wiring and safety logic setting.
Monitored beam Failure. Verify proper wiring and "holding
beam type"(index 20 = appropraite setting, Monitored Beam
or Non-Monitored Beam.
Reference latest Photo Beam Pro Troubleshooting Tech Tip.
Note it. No action required.
1. Reset Power.
2. If code does not clear, Call Tech Support.
Refer to parameter descriptions for useful adjustments.
iQ Control Box
Remedy