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Water Softener
Model MHY
How to install, operate
and maintain your
Whole Home
Water Softener and Filter
Do not return water softener to store
If you have any questions or concerns when
installing, operating or maintaining your
water softener, call our toll free number:
1-888-64 WATER
(1-888-649-2837)
or visit www.mortonwatersofteners.com
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, located on the rim
below the salt lid hinges.
System tested and certified by NSF International
against NSF/ANSI Standard 42 for the reduction
of chlorine taste and odor, and Standard 44
for hardness reduction, efficiency and the
reduction of barium and radium 226/228,
and certified to NSF/ANSI Standard 372.
For best results use Morton
Clean and Protect
or Morton
®
®
®
Clean and Protect
Plus Rust Defense
Pellets in your water softener.
7358514 (Rev. D 3/8/19)
®
®

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Summary of Contents for Morton MHY

  • Page 1 NSF/ANSI Standard 42 for the reduction of chlorine taste and odor, and Standard 44 for hardness reduction, efficiency and the reduction of barium and radium 226/228, and certified to NSF/ANSI Standard 372. For best results use Morton Clean and Protect or Morton ® ®...
  • Page 2 Use one or both ® of our premium formula pellets in any water softener for the best results. Remember to fill your water softener with Morton ® America’s #1 Brand of Water Softener Salt! Morton Water Softener Installation &...
  • Page 3: Table Of Contents

    When you call, please be prepared to provide the model and serial number of your product, found on the rating decal, located on the rim below the salt lid hinges. For more installation or service information, visit www.mortonwatersofteners.com. Morton Water Softener Installation & Operation Manual ®...
  • Page 4: Dimensions

    The concentration of the indicated substance in water entering the system was reduced to a concentra- tion less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standard 42. continued on next page Morton Water Softener Installation & Operation Manual ®...
  • Page 5 Specifications & Performance Claims SPECIFICATIONS Model MHY Model Code 12,300 @ 2.8 lbs. Rated Softening Capacity (Grains @ Salt Dose) 23,800 @ 9.2 lbs. 27,200 @ 15.0 lbs. Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,365 @ 2.8 lbs.
  • Page 6: Before You Start

    This water softener will not ** Capacity to reduce clear water iron is substantiated remove ferric or bacterial iron. This iron is visible by laboratory test data. Morton Water Softener Installation & Operation Manual ®...
  • Page 7: Installation Requirements

    Untreated Water to City Water Supply Outside Faucets Cold Water to House Hot Water Pressure to House Optional Tank Sediment Filter Well Water Supply Water Water Softener Heater Well Pump FIG. 4 Morton Water Softener Installation & Operation Manual ®...
  • Page 8: Installation Requirements

    IMPORTANT: Do not solder with plumbing attached to the single bypass valve. Soldering heat Bypass will damage the plastic valve. Valve Outlet Inlet Valve Valve rom Water o Water FIG. 8 Softener Softener Morton Water Softener Installation & Operation Manual ®...
  • Page 9: Installation Instructions

    1. Move the water softener into the desired location. Step 2. Assembly Set it on a solid, level surface. IMPORTANT: Do not place shims directly under the 1. Morton water softener models are factory assem- ® salt storage tank to level the softener.
  • Page 10 NOTE: Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated. Morton Water Softener Installation & Operation Manual ®...
  • Page 11 Avoid long drain hose runs, or ele- vating the hose more than 8’ above the floor. continued on next page Morton Water Softener Installation & Operation Manual ®...
  • Page 12 This recharge draws the sani- water into the salt storage tank. tizing bleach into and through the water softener. 2. Add Morton Any air remaining in the unit is purged to the drain. Clean and Protect or Clean and ™...
  • Page 13: Programming The Water Softener And Filter

    1. Press the UP or DOWN buttons to set the present time. Up moves the display ahead; down This is a reminder to use Morton MWSC Water ® sets the time back. Be sure AM or PM is correct. Softener Cleaner three times a year. To reset the timer, press any button on the control panel and “CLEAn”...
  • Page 14 FIG. 20 2. If you want to change the recharge start time, press the UP or DOWN buttons until the desired time shows. Be sure AM or PM is correct. Morton Water Softener Installation & Operation Manual ®...
  • Page 15 Programming the Water Softener and Filter Step 5. Set Salt Efficiency California Efficiency Requirement When this feature is ON, the water softener will oper- Your Morton Water Softener has a “High ate at salt efficiencies of 4000 grains of hardness per ®...
  • Page 16: Customizing Features / Options

    TONIGHT” will disappear from the display). The Clean Time“ screen (See Figure 29). words “RECHARGE NOW" will flash during the regeneration. When completed, full water condition- ing capacity is restored. FIG. 29 Morton Water Softener Installation & Operation Manual ®...
  • Page 17 SELECT button twice to return to the normal run (time of day) screen. FIG. 33 * Setting backwash and/or fast rinse times too low may result in salty tasting water after regeneration. Morton Water Softener Installation & Operation Manual ®...
  • Page 18: Routine Maintenance

    Routine Maintenance Features / Options Refilling with Salt Power Outage Memory Lift the salt lid and check the salt storage level fre- quently. If the water softener uses all the Morton ® Clean and Protect or Clean and Protect Plus Rust If electrical power to the softener is interrupted, the ™...
  • Page 19 Check the water level in the tank by looking down the brinewell. If the water level does not drop after a recharge, the problem has not been resolved. Call 1-888-64 WATER or visit www.mortonwatersoften- ers.com. Morton Water Softener Installation & Operation Manual ®...
  • Page 20: Troubleshooting

    8. To return to the present time display, press the the meter. SELECT button. 3. The letter “P” and a dash (or dashes) indicate POSITION switch operation (See Figure 38). If the Morton Water Softener Installation & Operation Manual ®...
  • Page 21 Need help troubleshooting? Call Toll Free 1-888-64 WATER (1-888-649-2837) www.mortonwatersofteners.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, located on the rim below the salt lid hinges. Morton Water Softener Installation & Operation Manual ®...
  • Page 22: Exploded View & Parts List

    Water Softener and Filter Exploded View Valve Assembly See Pages 24 & 25 for parts Morton Water Softener Installation & Operation Manual ®...
  • Page 23 Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837) www.mortonwatersofteners.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, located on the rim below the salt lid hinges. Morton Water Softener Installation & Operation Manual ®...
  • Page 24 Valve Exploded View Wear Strip Seal Cross-section View Morton Water Softener Installation & Operation Manual ®...
  • Page 25 Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837) www.mortonwatersofteners.com or visit When you call, please be prepared to provide the model and serial number, found on the rating decal, located on the rim below the salt lid hinges. Morton Water Softener Installation & Operation Manual ®...
  • Page 26: Warranty

    If you have questions regarding a Morton water softener or MWSC, need assistance with installation or trou- bleshooting, wish to order a part or report a warranty issue, we are just a phone call away. Simply dial 1-888- 64WATER (1-888-649-2837) for assistance, or visit www.mortonwatersofteners.com.

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