Bernafon Viron Series Instructions For Use Manual
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Bernafon Viron Series Instructions For Use Manual

Receiver-in-the-ear hearing aids. made for iphone, ipad, ipod
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miniRITE T R
Receiver-in-the-Ear Hearing Aids
Viron
Instructions for Use

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Summary of Contents for Bernafon Viron Series

  • Page 1 miniRITE T R Receiver-in-the-Ear Hearing Aids Viron Instructions for Use...
  • Page 3 Model overview This booklet is valid for the following hearing aid families and models: Viron 9 – VN9 MNR T R Viron 7 – VN7 MNR T R Viron 5 – VN5 MNR T R The following acoustic options are available for the above families: 60-Speaker 85-Speaker...
  • Page 4 Introduction to this booklet This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
  • Page 5 Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to moderate to profound hearing loss. This hearing aid is intended to be used by adults and children older than 36 months. I m p o r t a n t n o t i c e The hearing aid amplification is uniquely adjusted and optimized to your hearing capabilities during the...
  • Page 6 In short Charging Charge the hearing aid every night. The LED on the hearing aid will turn RED when the hearing aid is charging and GREEN when fully charged. It takes 3 hours to fully charge the hearing aid. ON/OFF ·...

  • Page 7: Table Of Contents

    Table of contents Identify your hearing aid, speaker, and earpiece Your hearing aid − What it is and does Charger − What it is and does Preparing the charger Charging the hearing aids Charging time Battery performance Turn hearing aid ON/OFF using charger Turn hearing aid ON/OFF using push button Low battery indication Identify left and right hearing aid...
  • Page 8 Clean customized earpieces Replace ProWax filter Store the hearing aid Flight mode Optional features and accessories Change volume (optional) Change program (optional) Mute the hearing aid (optional) Put hearing aid in pairing mode Using hearing aid with iPhone, iPad, or iPod touch Pairing hearing aid with iPhone Re-connect your hearing aids to your iPhone, iPad, or iPod touch...
  • Page 9 Sound options and volume adjustment Limitation on use time Important information for hearing care professionals about Tinnitus SoundSupport Warnings related to Tinnitus SoundSupport General warnings Troubleshooting guide Water & dust resistance (IP68) Conditions of use Warranty certificate International warranty Technical information Your individual hearing aid settings...

  • Page 10: Identify Your Hearing Aid, Speaker, And Earpiece

    Identify your hearing aid, speaker, and earpiece Ear grip (optional) Speaker (60-Speaker shown) Speakers miniRITE T R hearing aid comes with five different speakers: Standard Power Mold speakers speakers 60-Speaker 85-Speaker 100-Speaker 100-Speaker 105-Speaker...
  • Page 11 The standard speakers use one of the following earpieces: Standard earpieces Open Dome Bass Dome, single vent Bass Dome, double vent Power Dome Grip Tip* (available in small and large, left and right, with or without vent) * Please see details for replacing the dome or Grip Tip in section: “Replacing standard earpieces”.
  • Page 12 Customized earpieces Micro Mold Lite Tip VarioTherm Micro Mold ® VarioTherm Lite Tip ® VarioTherm is a registered trademark of Dreve. ®...

  • Page 13: Your Hearing Aid − What It Is And Does

    Your hearing aid − What it is and does Microphones Ear grip Sound in Holds the speaker in place (optional) LED light Charging, ON, OFF, flight mode Wax filter status Protect the speaker from wax Push button Upper part: Volume up, program change.

  • Page 14: Charger − What It Is And Does

    Charger − What it is and does Charging ports For hearing aids when charging USB connector Insert in power plug or other power sources Power cable Supply power LED light Status indicator for charger ON/OFF Power plug* For power socket * Power plug will vary from country to country...

  • Page 15: Preparing The Charger

    Preparing the charger Connect to power source 1. Insert the USB connector into the power plug. 2. Insert the power plug into a power socket. The charger will turn on Start up automatically. Charger is on When the charger is connected to power, the green LED turns on.

  • Page 16: Charging The Hearing Aids

    Charging the hearing aids Place hearing aids Charging in charger Place the hearing aids The LEDs on the hearing aids in the charging ports as will turn on when the hearing shown in the picture. aids are correctly placed in the charger.

  • Page 17: Charging Time

    Charging time Fully charge your hearing aid at least 3 hours before first time use. Charge your hearing aid every night. That ensures that you will start your day with a fully charged hearing aid. Charging time can vary depending on the remaining capacity of the battery.

  • Page 18: Battery Performance

    Battery performance The daily battery performance varies depending on your individual use and hearing aid settings. Streaming sound from a TV, mobile phone or SoundClip-A can influence daily battery performance. If your hearing aid runs out of battery, place it in the charger for a recharge.

  • Page 19: Turn Hearing Aid On/Off Using Charger

    Turn hearing aid ON/OFF using charger Your hearing aid automatically turns ON when removed from the charger. The hearing aid LED turns GREEN after 6 seconds, confirming that it is ready for use. You may hear a start-up jingle. Your hearing aid automatically turns OFF when placed in the charger and starts charging.

  • Page 20: Turn Hearing Aid On/Off Using Push Button

    Turn hearing aid ON/OFF using push button The hearing aid can be turned ON and OFF using the push button. Press and hold the lower part of the button for approx. 2 seconds. Release the button and wait until the hearing aid LED turns GREEN.

  • Page 21: Low Battery Indication

    Low battery indication When the battery is running low, you will hear 3 short beeps. This will leave you approximately 2 hours before the hearing aid stops working. The beeps will be repeated every 30 minutes. Just before the battery runs out you will hear 4 descending tones.

  • Page 22: Identify Left And Right Hearing Aid

    Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid, as they might be programmed differently. You can find left/right color indicators on the hearing aid itself and on 60- and 85-Speakers as shown. Indicators (either L or R) can also be found on 100-Speakers and some earpieces.

  • Page 23: Put On The Hearing Aid

    Put on the hearing aid The speaker brings the sound into your ear. The speaker should always be used with an earpiece attached. Use only parts designed for your hearing aid. If the speaker has an ear grip, place it in the ear so it follows the contour of the ear (see step 3).

  • Page 24: Cleaning

    Cleaning The MultiTool contains a brush and a wire loop for cleaning and removing ear wax from your earpiece. If you need a new MultiTool, please contact your hearing care professional. Wire loop Magnet Brush I m p o r t a n t n o t i c e The MultiTool has a built-in magnet.
  • Page 25 When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the microphone openings Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is clean and that it is not pressed into the openings.

  • Page 26: Replacing Standard Earpieces

    Replacing standard earpieces The standard earpiece (dome and Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tip needs to be replaced at least once a month. Step 1 Hold on to the end of the speaker and then pull off the earpiece.

  • Page 27: Prowax Minifit Filter

    ProWax miniFit filter The speaker has a white wax filter attached to the end where the earpiece is attached. The wax filter will help prevent wax and debris from damaging the speaker. If the filter becomes clogged, please replace the wax filter (see section “Replace ProWax miniFit filter”) or contact your hearing care professional.

  • Page 28: Replace Prowax Minifit Filter

    Replace ProWax miniFit filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and one with the new wax filter. 2. Remove Push the empty pin into the New filter wax filter in the speaker and pull it out.

  • Page 29: Clean Customized Earpieces

    Clean customized earpieces The earpiece should be cleaned regularly. The earpiece contains a wax filter*. The filter keeps wax and debris from damaging the speaker. Replace the filter when clogged or when the hearing aid does not sound normal. Alternatively, contact your hearing care professional.

  • Page 30: Replace Prowax Filter

    Replace ProWax filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and filter one with the new wax filter. 2. Remove Push the empty pin into the wax filter in the mold and pull it out.

  • Page 31: Store The Hearing Aid

    Store the hearing aid The charger is the optimal storage for the hearing aid. Anytime your hearing aid is not in use, place it in the charger for charging. This will ensure your hearing aid is always charged. To ensure the longest life of the rechargeable battery in the hearing aid, do not expose it to excess heat.

  • Page 32: Flight Mode

    Flight mode When boarding an airplane or entering an area where it is prohibited to radiate radio signals, e.g., during flight, flight mode must be activated. It is only necessary to activate flight mode on one hearing aid. When flight mode is activated, only Bluetooth ®...

  • Page 33: Optional Features And Accessories

    Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.

  • Page 34: Change Volume (Optional)

    Change volume (optional) The push button allows you to adjust the volume. You will hear a beep when you turn the volume up or down. Give a short press to the button to increase the volume Give a short press to the button to decrease the volume Maximum You will hear 2 beeps at the...

  • Page 35: Change Program (Optional)

    Change program (optional) Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press up or down to change between programs ✼ You can change continuously between programs both up and down in the program order. For example, if you want to go from program 1 to 4, you can press the down button once instead of pressing the up button 3 times.
  • Page 36 To be filled out by the hearing care professional Program Activation sound When to use Program 1 1 tone Program 2 2 tones Program 3 3 tones Program 4 4 tones Green, short blink Program change: Left Right Short press Medium press...

  • Page 37: Mute The Hearing Aid (Optional)

    Use the mute function if you need to silence the hearing aid while wearing it. Your hearing aid can be muted by using one of the following optional devices: · Bernafon EasyControl-A app · SoundClip-A · RC-A remote control The LED might blink red and green, depending on how your hearing care professional has configured your hearing aid.

  • Page 38: Put Hearing Aid In Pairing Mode

    Put hearing aid in pairing mode To pair your hearing aid with a wireless accessory (e.g. TV-A, SoundClip-A, smartphone, etc.), your hearing aid must be in pairing mode. To activate pairing mode, switch the hearing aid OFF and ON as described on pages 19 and 20.

  • Page 39: Using Hearing Aid With Iphone, Ipad, Or Ipod Touch

    ® For assistance in pairing and using these products with your hearing aid, please contact your hearing care professional or visit our support site at: www.bernafon.com/library. For information on compatibility, please visit www.bernafon.com/products/accessories. ✼ Direct audio streaming is currently not supported by...

  • Page 40: Pairing Hearing Aid With Iphone

    Pairing hearing aid with iPhone 1. Settings 2. General Bluetooth Accessibility General Open your iPhone and On the “General” go to “Settings”. Make screen, choose sure Bluetooth is on. “Accessibility”. ® Then choose “General”.
  • Page 41 3. Accessibility 4. Prepare Pairing must occur within 3 minutes after the hearing aid is turned on. To restart the hearing aid, place it in the MFi Hearing Devices charger and remove it again, or use the push button (see section: Turn ON/OFF using push button).
  • Page 42 5. Select 6. Confirm pairing Andrea's Hearing Devices Bernafon Viron 9 Bluetooth Pairing Request Bernafon Viron would like to pair with your iPhone Cancel Pair Your iPhone will detect Confirm pairing. the hearing aid for If you have two pairing. Detected...

  • Page 43: Re-Connect Your Hearing Aids To Your Iphone, Ipad, Or Ipod Touch

    Re-connect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids or iPhone, iPad, or iPod touch, these will no longer be connected. To connect them again, restart your hearing aids (see pages 19 and 20). The hearing aids will then automatically reconnect to your iPhone, iPad, or iPod touch.

  • Page 44: Wireless Accessories (Optional)

    RC-A RC-A remote control offers the ability to change programs, adjust volume or mute your hearing aid. Bernafon EasyControl-A app The app offers an intuitive and discreet way to control your hearing aids with iPhone, iPad, iPod touch, and Android devices.

  • Page 45: Other Options (Optional)

    Other options (optional) Telecoil Telecoil helps you hear better when using a telephone with a built-in loop or when you are in buildings with teleloop systems such as theaters, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.

  • Page 46: Sound And Led Indications

    Sound and LED indications Different sound and light indications help to show the hearing aid status. The different settings are listed on the following pages. Your hearing care professional can set sound and LED indications to match your preferences. For charger LED indication, see Charger Instruction for Use.
  • Page 47 Status Indicators Sound Start-up Start-up jingle 4 descending Shutdown tones Shutdown tones Flight mode activation followed by 4 tones Shutdown tones Flight mode deactivation – followed by 4 tones Warning Indicators Sound Battery low indication 3 beeps Battery end of life 4 descending tones –...
  • Page 48 Program Indicators Sound Program 1 1 tone Program 2 2 tones Program 3 3 tones Program 4 4 tones TV Adapter program 2 ascending tones Remote Mic program 2 descending tones Volume Indicators Sound Preferred volume 2 beeps Min/max volume 3 beeps Volume change 1 click...

  • Page 49: Tinnitus Soundsupport (Optional)

    Tinnitus SoundSupport (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old).

  • Page 50: Guidelines For Tinnitus Sound Generator Users

    Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.

  • Page 51: Sound Options And Volume Adjustment

    Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
  • Page 52 A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached. To decrease volume (on only one hearing aid), use a short press on the lower part of the push button repeatedly until desired level is reached.

  • Page 53: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.

  • Page 54: Important Information For Hearing Care Professionals About Tinnitus Soundsupport

    Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 55 · Note the max wearing time for each program in which Tinnitus SoundSupport is activated. · Write those values in the table: “Tinnitus SoundSupport: Limitation on use”, in the back of this booklet. · Instruct your patient accordingly. The Tinnitus SoundSupport is manufactured for Bernafon AG.

  • Page 56: Warnings Related To Tinnitus Soundsupport

    Warnings related to Tinnitus SoundSupport If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device.

  • Page 57: General Warnings

    Do not try to get access to the battery inserted in the hearing instrument. The battery must only be replaced by your hearing care professional. Only charge the hearing aid with a Bernafon charger. Other chargers risk destroying the hearing aid and battery.
  • Page 58 General warnings Usage of hearing aids · Hearing aids should be used only as directed and adjusted by your hearing care professional. Misuse can result in sudden and permanent hearing loss. · Never allow others to wear your hearing aid, as incorrect usage could cause permanent damage to their hearing.
  • Page 59 Rechargeable battery · Do not attempt to open the hearing aid, as it may damage the battery. · Never attempt to replace the battery. If battery replacement is needed, please return your device to the supplier. The service guarantee is void if there are signs of tampering.
  • Page 60 General warnings Active implants · The hearing aid has been thoroughly tested and characterized for human health according to international standards for human exposure (Specific Absorption Ratio – SAR), induced electromagnetic power and voltages into the human body. · The exposure values are well below internationally accepted safety limits for SAR, induced electromagnetic power and voltages into the human body defined in the standards for human...
  • Page 61 Heat and chemicals · The hearing aid must never be exposed to extreme heat e.g. left inside a parked car in the sun. · The hearing aid must not be dried in microwave ovens or other ovens. · The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and insect repellent can damage the hearing aid.
  • Page 62 General warnings Interference · The hearing aid has been thoroughly tested for interference, according to the most stringent international standards. However, interference between the hearing aid and other devices (e.g. some mobile telephones, citizens band systems and shop alarm systems and other devices) may occur.
  • Page 63 Notes...

  • Page 64: Troubleshooting Guide

    Troubleshooting guide Symptom Possible causes Hearing aid is out of power Dead battery No sound Clogged earpieces (dome, Grip Tip, Micro Mold, or Lite Tip) Clogged sound outlet Intermittent or Moisture reduced sound Hearing aid is out of power Hearing aid earpiece inserted incorrectly Squealing noise Ear wax accumulated...
  • Page 65 Solutions Charge the hearing aid Contact your hearing care professional Clean mold Replace wax filter, dome, or Grip Tip Clean mold or replace wax filter, dome, or Grip Tip Gently wipe the hearing aid and let it dry Charge the hearing aid Re-insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional...
  • Page 66 Symptom Possible causes The hearing aid LED blinks red when the System error hearing aid is placed in the charger connection failed Bluetooth ® Pairing issue with Apple device Only one hearing aid paired...
  • Page 67 Solutions Contact your hearing care professional 1. Unpair your hearing aids (Settings gGeneral gAccessibility gMFi Hearing Devices gDevices gForget this device). 2. Turn Bluetooth off and on again. ® 3. Turn off and turn back on the hearing aid. 4. Re-pair hearing aids (see section “Pairing hearing aid with iPhone”).

  • Page 68: Water & Dust Resistance (Ip68)

    Water & dust resistance (IP68) Your hearing aid is dust-tight and protected against ingress of water, which means it is designed to be worn in all daily life situations. Therefore, you do not have to worry about sweat or getting wet in the rain. Should your hearing aid come in contact with water and stop working, gently wipe off any water and let the hearing aid dry.

  • Page 69: Conditions Of Use

    Conditions of use Operating Temperature: +5 °C to +40 °C conditions Relative humidity: 5 % to 93 %, non-condensing Charging Temperature: +5 °C to +40 °C conditions Relative humidity: 5 % to 93 %, non-condensing Storage and Temperature and humidity should transportation not exceed the following limits for conditions...

  • Page 70: Warranty Certificate

    Warranty certificate Name of owner: Hearing care professional: Hearing care professional address: Hearing care professional phone: Purchase date: Warranty period: Month: Model right: Serial no.: Model left: Serial no.:...

  • Page 71: International Warranty

    International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc.

  • Page 72: Technical Information

    The hearing aid complies with international standards concerning electromagnetic compatibility and human exposure. Due to the limited space available on the hearing aid, relevant approval markings can be found in this document. Additional information can be found in the Product Information sheet on www.bernafon.com.
  • Page 73 The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Declaration of Conformity is available from the manufacturer. Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Waste from electronic equipment must be handled according to local regulations.

  • Page 74: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be filled out by your hearing care professional Settings overview for your hearing aid Left Right Volume control Program shift Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery tones...
  • Page 75 Tinnitus SoundSupport: Limitation on use No limitation on use Start-up volume Max volume Program (Tinnitus) (Tinnitus) hours hours per day per day hours hours per day per day hours hours per day per day hours hours per day per day...
  • Page 76 Description of symbols used in this booklet or on the packaging label Warnings Text marked with a marking symbol must be read before using the product. Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol.
  • Page 77 Bluetooth logo ® Registered trademark of Bluetooth SIG, Inc. ® where any use of such requires a license. Made for iPod, iPhone, and iPad Indicates that the device is compatible with iPod, iPhone and iPad. Keep dry Indicates a medical device that needs to be protected from moisture.
  • Page 78 200026/UK...
  • Page 79 < > 8,15 mm Placeholder for FSC logo < 15 mm >...
  • Page 80 Phone +61 7 3250 0300 Toll Free 0800 442 257 info @ bernafon.com.au info @ bernafon.co.nz United Kingdom South Africa Bernafon UK Bernafon South Africa (Pty) Ltd Cadzow Industrial Estate 39 Van Vuuren Street Off Low Waters Road Constantia Kloof Hamilton 1709...

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