Mitsubishi Electric GM-J2 Series Instruction Manual page 13

「Warranty」
1．Warranty term and scope of warranty
When failure by the responsibility by the side of our company occurs for a product during the term of a warranty, our company will
【Warranty term】
deliver a substitute free of charge through the store or the service company of our company which purchased.
The warranty term for the product shall be 18 months after the date of delivery or 12 month from the product starting operation,
【Scope of warranty】
whether be shorter.
(1)Inspection
Please inspect your product by yourself. Our service personal, however, can inspect your product at your request with change to
you. If a problem is detected by the inspection ,we will discuss with you to determine whether we are responsible for the problem.
In the following cases (ⅰ,ⅱ,ⅲ,ⅳ,ⅴ,ⅵ,ⅶ,ⅷ and ⅸ) , we will charge the repair expense, parts replacement expense, and
If we are responsible for the problem, we will deliver a substitute free of charge.
(2)Repair
ⅰ)The problem is caused due to inappropriate storage or handling of your product, carelessness, negligence , or operation in
traveling expense to you. In the other cases, we will repair your product free of charge.
ⅱ)The problem is caused because you have modified our product without our approval.
ⅲ)The problem is caused because you have used lubricating oil other than recommendation of our products.
inappropriate facility or with inappropriate machine, etc.
ⅳ)The problem is caused because periodical inspection is not performed.
ⅴ)The problem is caused because you have used our product while ignoring the product specifications.
ⅵ)The problem is caused because you have used accepted that the consumable parts (Bearing, oil seal, etc.) specified as the
ⅶ)The problem is caused because natural disasters, such as an external factor by inevitability, such as a fire an unusual voltage,
instructions manual etc. Even if it was a normal operating condition were able to protect when performed maintenance and
inspection normally.
ⅷ)The problem is caused because the reason which was not able to be foreseen with the level of the technology at the time of our
and an earthquake, thunder, and storm and flood damages.
ⅸ)Other cases where you are responsible for the problem.
company shipment.
These services are applied only in Japan.The foreign country is unavailable.We appreciate your understanding.
2．Exclusion
Even if a problem of our product causes damage of other manufacturers' machine, etc., we will not compensate any loss caused by
the problem of our product or damaged other manufacturers' machines (loss of your company or your customer), even in the
warranty period
Since it may change without a notice, please give beforehand the specification indicated to a catalog, an instructions manual, or
technical data every knowledge.
3．Repair after stopping production
Even if production of the same model is stopped, we will repair your product for 7 years from the date of production stoppage.
However, the parts manufactured by casting and mold have a case where allowed to consider it as the alternative parts which have
the same function.
The product supply after production stoppage cannot respond including spare parts.
4. Change of Product specifications
Specifications listed in our catalogs, manuals or technical documents may be changed without notice.
5. Application and use of the Product
(1) For the use of the product, its applications should be those that may not result in a serious damage even if any failure or
malfunction occurs in the product, and a backup or fail-safe function should operate on an external system to the product
when any failure or malfunction occurs.
(2)The product is designed and manufactured as a general purpose product for use at general industries. Therefore, applications
substantially influential on the public interest for such as atomic power plants and other power plants of electric power
companies, and also which require a special quality assurance system, including applications for railway companies and
government or public offices are not recommended, and we assume no responsibility for any failure caused by these
applications when used. In addition, applications which may be substantially influential to human lives or properties for such
as airlines, medical treatments, railway service, incineration and fuel systems, man-operated material handling equipment,
entertainment machines, safety machines, etc. are not recommended, and we assume no responsibility for any failure caused
by these applications when used. We will review the acceptability of the abovementioned applications, if you agree not to
require a specific quality for a specific application. Please contact us for consultation.
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