Toshiba 32L310U20 Manual page 61

Problem Solution
My TV's remote
• Make sure that there are no
control does
obstructions between the
not control the
remote control and the remote
device.
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the HDMI-CEC
Control feature is turned on.
See
on or off
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Amplifier Control option is set
to On. See
Control on or off
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
• Make sure that the device is
not show up in
turned on.
the list of CEC
• Make sure that the HDMI cable
devices.
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the HDMI-CEC
Control feature is turned on.
See
on or off
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
Turning HDMI-CEC Control
on page 30.
Turning Amplifier
on page 31.
Turning HDMI-CEC Control
on page 30.
www.tv.toshiba.com
Problem Solution
My device does
• Make sure that the HDMI-CEC
not turn off
Control feature is turned on.
when I turn off
See
my TV.
on or off
• Make sure that Auto Standby is
set to On. See
Standby on or off
• The device may not support this
feature. See the documentation
that came with the device for
more information.
My TV does not
• Make sure that the HDMI-CEC
turn on when I
Control feature is turned on.
turn on my
See
device.
on or off
• Make sure that TV Auto Power
is set to On. See
Auto Power on or off
page 30.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
I cannot select
• The device may not support this
the Root Menu
feature. See the documentation
option.
that came with the device for
OR
more information.
The device's
root menu does
not open when
I select Root
Menu.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
32" 720p 60Hz LED TV
Turning HDMI-CEC Control
on page 30.
Turning Auto
on page 31.
Turning HDMI-CEC Control
on page 30.
Turning TV
on
61