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OPERATING MANUAL

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  • Page 1 OPERATING MANUAL...
  • Page 2 Roll paper Available optional accessories Cash drawer The content of this manual is strictly confidential. Any copies or reproductions are prohibited. This manual is subject to regular amendments and updating by RCH Group S.p.A., as the machines specifications and features.
  • Page 3: Table Of Contents

    INDEX GENERAL DESCRIPTION ........... 6 SECURITY NORMS AND REGULATIONS ..........7 MAIN FEATURES ..............9 VIEW AND DIMENSIONS ........... 10 VIEW OF THE MACHINE ..............10 VIEW OF THE CONNECTORS HOUSING .......... 11 DIMENSIONS OF THE MACHINE ............11 CONNECTION TO THE ELECTRIC MAIN ........... 12 FUSES ....................
  • Page 4 6.14 PLU RECAPITULATION ..............32 6.15 DISCOUNT ..................32 6.16 24H Z REQUIREMENT ............... 33 RECORDING (REG) ............34 INITIALIZATION .................. 34 CLERK’S SETTINGS ................34 SALES TROUGH DEPARTMENTS ............. 35 MULTIPLE QUANTITIES RECORDING ..........37 SALES THROUGH PLU ..............37 CHANGE CALCULATION ..............
  • Page 5 DEPARTMENTS DAILY READING ............. 52 DEPARTMENTS PERIODIC READING ..........52 PLU DAILY READING ................. 52 PLU PERIODIC READING ..............52 CLERKS DAILY READING ..............52 VAT DAILY READING ................. 52 VAT PERIODIC READING ..............53 DAILY HOURLY READING ..............53 8.10 FINANCIAL TOTAL DAILY READING ..........
  • Page 6: General Description

    GENERAL DESCRIPTION WALL E MEC Cash Register offers a high level of performance and management of your business and features speed and ease to use. WALL E MEC is equipped with two liquid crystal displays able to view 2 lines consisting of 20 alphanumerical characters (clerk’s side and customer’s side displays).
  • Page 7: Security Norms And Regulations

    SECURITY NORMS AND REGULATIONS This instrument is suitable to certify the trade operations performed on public areas (hawkers). Use the battery charger only in protected environment, meaning in closed areas, far from rain and humidity. The machine is waterproof according to the current provisions, IPX1 waterproof level.
  • Page 8 80% and a temperature of less than 35°C, thus avoiding the direct contact with plastic materials and, particularly, with polyvinyl chloride. RCH Group recommends the use of the following thermal papers: Mitsubishi F 5041, or JUJO THERMAL AF 50 KSE. Device with norms and regulations...
  • Page 9: Main Features

    MAIN FEATURES Power supply: AC/DC power supply adapter 100-240V, 50-60 Hz / 3.4 A Printing speed: 70 mm/s – columns number: 32 - Thermal printer: MTBF:50 Km. Thermal paper rolls: 57,5 ± 0,5 mm max diameter 50 mm. Clerk’s side display: LCD display (2 lines of 20 alphanumerical char.). Customer’s side display: LCD display (2 lines of 20 alphanumerical characters).
  • Page 10: View And Dimensions

    VIEW AND DIMENSIONS VIEW OF THE MACHINE FRONT VIEW LATERAL LEFT VIEW SD AND CONNECTORS (under) KEYPAD SWITCH (under) UPPER VIEW REAR VIEW CLERK DISPLAY RECEIPT EXIT CUSTOMER DISPLAY...
  • Page 11: View Of The Connectors Housing

    VIEW OF THE CONNECTORS HOUSING SD (Electronic Journal) Elettroni Elettronico SERIAL PORT COM1 Drawer connector DIMENSIONS OF THE MACHINE Width: 255 mm Depth: 225 mm Height: 115 mm (max)
  • Page 12: Connection To The Electric Main

    CONNECTION TO THE ELECTRIC MAIN To connect the cash register to the mains, it is necessary to carry out the following operations. 1. Make sure the power cable plug is not connected to the power socket. 2. Verify that the switch in the lower front side is placed in the OFF position (OFF).
  • Page 13: Fuses

    FUSES In product motherboard there is a fuse. They are indicated in the following table, the location and characteristics. The replacement should be performed only by authorized technician. fuse (2.5A, Delayed) interrupt the +7V destined motherboard devices. The COM1 port (CN12) has the feature to provide alimentation by a...
  • Page 14: Keypad

    KEYPAD A keypad that allows manually performing all the functions guarantees WALL E MEC operations. Use the numerical keypad to enter the letters as commonly made with the portable telephones, using the printing on the keys. As an example, by pressing the key 1 character “1”...
  • Page 15: Keys Function

    KEYS FUNCTION Name Function definition Key to select the operating mode (REG - X - Z - PRG) and for lock keyboard. PAPER Key to advance the receipt paper FEED Alternate function key. Press, previously, by one of the key with associated double function, would allow entering the second function.
  • Page 16 Name Function definition Key utilised to reverse an amount of a specific VOID department. The key puts together two different functions directly accessible: the first function displays the time, should the key be pressed with no receipt. The second X \ TIME function multiplies the set quantity by the amount associated with the department/PLU, during the recording of a receipt.
  • Page 17 Name Function definition Key to record the sale of a specific item memorised onto the machine with unit code and price. The PLU code may be accessed with the prior keying of the given code or scanner reading. PLU PRICE PLU price change;...
  • Page 18 Name Function definition PAID OUT Key utilised to paid out. TEXT Key utilised to text entry. When in X, Z, and P operating mode, the key allows selecting, thanks to a menu by circular sliding, certain functions of printout, reading, closing and programming.
  • Page 19: Display And Viewing

    DISPLAY AND VIEWING WALL E MEC is supplied with two displays, one on the clerk’s side and the other on the customer’s side. Clerk’s display: 2 alphanumerical lines x 20 characters (fig. 1) Customer’s display: 2 alphanumerical lines x 20 characters CASH (Fig.
  • Page 20: Keypad Locking

    KEYPAD LOCKING To avoid any involuntary recording or to prevent the non-authorised personnel from using Wall e mec without, necessarily, switching off the cash counter, use procedure “0” and key KEY from any modalities (REG – X – Z – PRG). The display would show: By pressing the key [SK.NAUDA] LOCK KEYBOARD ?
  • Page 21: Programming (Prg)

    PROGRAMMING (PRG) To access the menu programming enter keys 4 and KEY  Move from a function to the other using the key forward and backward.  To select the programming function press [  To return the main menu press the key [ ...
  • Page 22: Departments Programming

    DEPARTMENTS PROGRAMMING In PRG (4 + KEY) press [IZN] to display Departments. Press [SK.NAUDA] to start programming the departments. A) Enter a value from 1 to 10 and DEPT CODE ? press [SK.NAUDA] B) Enter the price to associate to the key of the given Department and PRICE? press [SK.NAUDA]...
  • Page 23: Plu Programming

    H) Using key [IZN] and [%-] enable or PURCHASE ? not enable the purchase function on <NO> department press [SK.NAUDA]. The display sets for the next programming of another department. Repeat the sequence to program the next Department. To exit the program departments function press [ATM] . PLU PROGRAMMING In PRG (4 + KEY) press [IZN] until PLU is displayed Press [SK.NAUDA] to start programming the PLU.
  • Page 24: Payment Types Programming

    PAYMENT TYPES PROGRAMMING With Wall e mec it is possible to use up to three different Totals for the payment. In PRG (4 + KEY) press [IZN] until Payments is displayed. Press [SK.NAUDA] to start programming: PAYMENT CODE? A) Enter a value from 1 to 3 and press [SK.NAUDA] B) Enter the description of the Type of payment using the numerical...
  • Page 25: Clerks Programming

    The display sets for the next programming of a payment type. Repeat the sequence to program the next ones. To exit the program “Payments” function press [ATM] . CLERKS PROGRAMMING In PRG (4 + KEY) press [IZN] until Clerks is displayed. Press [SK.NAUDA] to start the programming: A) Enter a value from 1 to 4 then CLERK CODE?
  • Page 26: Vat Programming

    VAT PROGRAMMING In PRG (4 + [Key]) press [IZN] until VAT % is viewed. Press [SK.NAUDA] to start its programming: A) Choose a value from A, B, C or - PVN – EXEMPT press [SK.NAUDA] (VAT exempt) B) Enter a VAT percentage (1-99) VAT PERCENTAGE: and confirm with [SK.NAUDA].
  • Page 27: Statistics Programming

    STATISTICS PROGRAMMING In PRG (4 + KEY) press [IZN] until Daily stat. (Daily Statistics). Press [SK.NAUDA] to start programming: A) Choose through keys [IZN] and [%-] if the PLU report printout must YES / <NO> be enabled. Choose YES or NO then press [SK.NAUDA].
  • Page 28: Date/Time

    DATE/TIME In PRG (4 + KEY) press [IZN] until Date/Time is displayed. Press [SK.NAUDA] to start programming (after the daily report): A) Enter a value from 1 trough 31 DAY: referred to today, then press [SK.NAUDA] B) Enter a value from 1 to 12 MONTH: referred to this month then press [SK.NAUDA]...
  • Page 29: Programming Header Message

    Choose through keys [IZN] and AHEAD DATE [%-] whether to confirm the set OK / <CANCEL> data then press [SK.NAUDA] By choosing CANCEL, date and time remain unchanged. To exit the PRG “Date/Time” function press [ATM] . PROGRAMMING HEADER Message In PRG (4 + KEY) press [IZN] until Header Message is displayed.
  • Page 30: Programming Footer Logo

    6.10 PROGRAMMING FOOTER LOGO In PRG (4 + KEY) press [IZN] until Footer Logo is displayed. Press [SK.NAUDA] to start programming: Move through the keys [IZN] and SELECT. LOGO [%-] top chose the Logo to print at None the bottom of the receipt. Display the title associated to the Logo, then press [SK.NAUDA].
  • Page 31 B) Enter the wording of the second ROW 2 : courtesy line (24 characters max), < SEE YOU AGAIN >14 then press [SK.NAUDA]. Note: if nothing must be written, press [SK.NAUDA] without SLIDING entering any character. MESSAGE C) Enter the wording of the sliding SLIDING MSG.
  • Page 32: Key Beep

    6.12 KEY BEEP In PRG (4 + KEY) press [IZN] until Key Beep is displayed. Press [SK.NAUDA] to start the programming: Choose through the keys [IZN] ENABLE KEY BEEP? and [%-] if you want (or not) <YES>/ NO sound, then press [SK.NAUDA].
  • Page 33: Z Requirement

    6.16 24H Z REQUIREMENT In PRG (4 + KEY) press [IZN] until 24H Z REQUIREMENT is displayed. Press [SK.NAUDA] to start the programming. control enable 24H Z REQUIREMENT? default. If you want to disable <YES>/ NO it, press the key [IZN] and [SK.NAUDA].
  • Page 34: Recording (Reg)

    RECORDING (REG) In the following chapter there are illustrated a series of instructions and most common examples to issue the receipt. To perform such operations it is required to position in REG “registration mode” through [1] + [KEY]. INITIALIZATION When you power ON the ecr,(and after daily report print) the machine print a initilization receipt.
  • Page 35: Sales Trough Departments

    SALES TROUGH DEPARTMENTS The departments may be customised by programming in PRG mode (see chapter 6.1), or may be customised through the connection to the PC using the optional software. The department sales may be carried out in two ways, with free or with set price.
  • Page 36 The SALES RECEIPT (CEKS) will be the following. HEADER INFORMATION ENTERPRISE NAME HEADING ADDRESS (6 lines max) REGISTRATION NUMBER CEKS 1 x 5,60 A DEPARTMENT NODALA1 5,60 DESCRIPTION 1 X 7,20 B NODALA2 7,20 - - - - - - - - - - - - - - - - - - - - PVN A=21% 0,97 BEZ PVN...
  • Page 37: Multiple Quantities Recording

    MULTIPLE QUANTITIES RECORDING To record multiple quantities enter X/ after entering the quantity to multiply. Example 3 articles costing 1,50 each at the department 1 Enter:  - - - - - - - - - - - - - 3 x 1,50 A NODALA1 4,50...
  • Page 38: Change Calculation

    CHANGE CALCULATION After the several recording, enter the amount received from the customer and close the transaction with a closing total. Example, Price of 8,90 at department 3, cash 10,00 Enter: Press the key [SK.NAUDA] to close the receipt. The display would show the change.
  • Page 39: Discount

    DISCOUNT To apply a discount, enter the amount to deduct and press the keys [FN] + [%-/-EUR]. Example, Price 4,00 department 1, discount of 0,50. - EUR The discount done is displayed. Press the key [SK.NAUDA] to close the receipt. The following is the receipt issued: ----------(HEADER)------------ CEKS...
  • Page 40: Percentage Discount

    PERCENTAGE DISCOUNT With WALL E MEC it is possible to discount as a percentage on each product or on the entire amount after SUB-TOTAL. 7.8.1 PRODUCT PERCENTAGE DISCOUNT The discount on the products may be done either on the department or on the PLU.
  • Page 41: Percentage Discount Onto Subtotal

    7.8.2 PERCENTAGE DISCOUNT ONTO SUBTOTAL The percentage discount onto the Sub-total is performed once the recording of the articles is completed by pressing the key SUBTOTAL and entering the discount (example, 10% = 10), then pressing the key [%-] followed by [SK.NAUDA] to close the receipt. REFUND RECEIPT It is possible make a refund receipt by pressing the key GOODS REFUND as the first operation.
  • Page 42: Voids And Cancellations

    7.10 VOIDS AND CANCELLATIONS Different manners of corrections after the sale of one or more articles on Department or PLU are possible. The keys that may be used are the following: Keys (CLEAR) E.C. (ANNULATION) VOID RECEIPT VOID 7.10.1 CL KEY Through the key [ C ] it is possible: 1) Cancel the display 2) Cancelling any just set amount...
  • Page 43: Cancellation Key

    7.10.2 CANCELLATION KEY Through the key [ ANUL ] it is possible to cancel the last sale recorded onto the Department and PLU. Example, recording PLU2 and PLU8 and cancellation of PLU8 ANUL Press the key [SK.NAUDA] to close the receipt. The receipt issued will be the following.
  • Page 44: Void Transaction

    7.10.3 VOID TRANSACTION The key VOID is used to reverse an amount from a department previously recorded within the same receipt. Example, recording PLU8 and PLU2 and void of PLU8. Press the key [SK.NAUDA] to close the receipt. The receipt issued will be the following.
  • Page 45: Receipt Void Transaction

    7.10.4 RECEIPT VOID TRANSACTION The function VOID RECEIPT is used to fully cancel the current receipt. Therefore, it cancels any previously recorded amounts. Example: recording with PLU 8, PLU 2 and total cancellation of the recordings. ANUL On display: ANULET CEKU? JA / <NE>...
  • Page 46: Purchase Receipt

    7.11 PURCHASE RECEIPT If you enable a department with purchage function (chap. 6.1), it is possible make a following receipt by pressing amount and department. Example, purchase an article to department 5 (purchase enabled). Press the key [SK.NAUDA] to close the receipt. The receipt issued is the following.
  • Page 47: Payment Modalities

    7.12 PAYMENT MODALITIES With WALL E MEC different ways to pay are possible:  CASH payment  Payment by credit (Total 2)  Other payment (Total 3) The adding machines of the payment totals are managed into the FINANCIAL reports (mode X). ...
  • Page 48: Mixed Payments

    7.12.4 MIXED PAYMENTS With WALL E MEC mixed payments are possible.To make a mixed payment, at the end of the recordings of the articles, enter the amount received in cheques by the customer and press the key DAV.KARTE, followed by the cash amount and the entering of the key [SK.NAUDA]. Example, amount 9,00 at department 1, of which 5,00 are collected by card and the remaining amount is paid cash.
  • Page 49: Cash Counter Receive Amount And Paid Out

    7.13 CASH COUNTER RECEIVE AMOUNT AND PAID OUT Receipts and withdrawals from the cash counter are possible (example cash counter fund), respectively using the key [IELIKTS] (Received amount) and [IZNEMTS] (Paid out). To operate a IELIKTS, in REG mode, enter the amount to enter into the cash counter and press the key [IEL] .
  • Page 50: Alphanumerical String

    7.14 ALPHANUMERICAL STRING Within a receipt, it is possible to print one or more alphanumerical lines, during the recording of the articles. For the insertion, in REG mode (1 + KEY) press the keys [ ALT ] + [ ABC ]. TEKSTS? The display would show: <_...
  • Page 51: Readings - X Modality (Parskats)

    READINGS – X MODALITY (PARSKATS) To read the statistics of the sales, both daily and periodic sales apply position in mode X by entering 2 and KEY . In X mode, press the key [IZN] to access the circular menu and to see, one by one, said items.
  • Page 52: Departments Daily Reading

    DEPARTMENTS DAILY READING In the daily departments reading, it is printed the number of the pieces together with the daily sales value by each single department. DEPARTMENTS PERIODIC READING In the departments periodic reading, it is printed the number of the pieces and their cumulative value of the sales by each department.
  • Page 53: Vat Periodic Reading

    VAT PERIODIC READING In the VAT periodic reading, the VAT taxable amount is printed broken down into the different VAT bracket set up and related segregation of the taxable amount. Data may be zeroed only by printing the same report, key Z (3 KEY ).
  • Page 54: Daily Report And Electronic Journal Reading (E.j.)

    DAILY REPORT AND ELECTRONIC JOURNAL READING (E.J.) To set to zero the daily and periodic sale data, enter in Z mode by keying in the key 3 + KEY . The daily report operation sets to zero the data of all the other daily reports, meanwhile it is possible to set to zero the regular adding machines of the single report according the personal needs.
  • Page 55: Daily Report

    DAILY REPORT To perform the daily report and to set to zero the data of the sold items, enter in Z mode (3 KEY ) and press the key [IZN] The following is displayed -Z DAILY REPORT- A) Press [SK.NAUDA]. Daily Reset WALL E MEC prints the data related to the daily sold items, increasing the counter of the daily report and updating the Adding...
  • Page 56: Daily Report: Printout Example

    9.1.1 DAILY REPORT: PRINTOUT EXAMPLE Note: Before printing the Daily HEADER INFORMATION Report, verify the state of the ENTERPRISE NAME paper roll and, if required, ADDRESS replace it (presence of the red REGISTRATION NUMBER line or finishing soon). **** Z PARSKATS **** Z DIENAS NODALU PARSKATS NODALA1 57,50...
  • Page 57 *********************** ….follows Z NETO REALIZACIJA NAUDA 118,45 SK.2 DAVANU KARTE 0,00 SK.0 KREDITKARTE 0,00 Financial data SK.0 -------------------------- KOPA 118,45 SK.2 IEKLIKTS 0,00 SK. 0 IZNEMTS 0,00 SK. 0 NAUDAS KAS. KOPA 118,45 ------------------------- GRAN TOTAL Global fiscal sales 361,80 REALIZACIJA Daily Total of fiscal sales 118,45...
  • Page 58 ….follows *********************** -------------------------- INICIALIZACIJA Power ON ecr date/time 27-01-2017 12:46:12 27-01-2017 14:23:33 -------------------------- -------------------------- EKL. # D1 INICIALIZ. Clerk number or name DATUMS 27-01-2017 LAIKS 12:17 VARDS:RUSSEL Ecr Serial Number S/N 00000001 DOK#00000048 Progressive Document 27-01-2017 14:24 Date and time 12345678G012345678901234 SHA1 OF PREVIOUS DOC.
  • Page 59: Electronic Journal Reading And Download

    ELECTRONIC JOURNAL READING AND DOWNLOAD The external electronic journal must stay always inserted on SD external connector. If you remove the electronic jornal, the machine stay locked, with acoustic signal and message to display. You have to turn OFF the machine, insert the SD card and turn ON the machine.
  • Page 60: Read Z Daily Report From Electronic Journal

    SERIAL PORT COM1 5. Connect a serial cable (CABA0056) from PC to ECR (COM1) 6. From Tera Term software go in Setup/Serial port 7. Select the serial port where the cable is connected 8. 9600 Baudrate, 8 data bit, NONE parity, 1 bit stop and NONE flow control 9.
  • Page 61: Graphic Logo

    10 GRAPHIC LOGO At the beginning and at the end of the receipt it is possible to enable black white graphic logo. Such logos may JACK BAR be customised for the outlet and FOOD & DRINKS HEADING MESSAGE LINE 3 loaded through the PC (max 2 HEADING MESSAGE LINE 4 logos).
  • Page 62: Time/Date Displaying

    11 TIME/DATE DISPLAYING To display the hour and the date, in REG mode (1+ KEY ) press the key X/ . The machine will show on both displays the current date and time. Example of displaying of date and 23-03-2017 time on the clerk’s display.
  • Page 63: Replacement Of The Paper Roll

    12 REPLACEMENT OF THE PAPER ROLL The cash counter is set to signal the end of the paper through a sensor. When during the printout the sensor detects the absence of paper the display will show: replace the paper roll (refer to E60: PAPER OUT following procedure) and press Press...
  • Page 64: Replacement Of The Electronic Journal

    13 REPLACEMENT OF THE ELECTRONIC JOURNAL WALL E MEC use a Secure Digital card (SD) like Electronic Journal ( E.J.), instead that “old” roll paper. The E.J. stored inside memory all receipts printed by WALL E MEC and then we can read data by functions on cap.
  • Page 65: Prudence In Operating The Sd

    After a few seconds a not receipt is printed with data referred to the initialling of the new E.J. support. Press the key [ATM] to exit the menu. Press [1] + [KEY] to go back to Recordings mode. Continue with the recording of the items. 13.1 PRUDENCE IN OPERATING THE SD ...
  • Page 66: Error Messages List

    14 ERROR MESSAGES LIST DESCRIPTION CODE “VALUE NOT VALID [CL] ” It Indicates that the last key pressed is not matching the current procedure “WRONG FUNCTION Press [CL] " It indicates an error in the current procedure. Press CL and verify again the entering of the data.
  • Page 67 “RTC ERROR” It indicates that during the receipt or Z daily report, the system current date is different more than a year, compared to the last Z daily report in fiscal memory. Contact the service center for hardware verification and system recovery. "WRONG SEQUENCE Press [CL] "...
  • Page 68 "DAILY NET OVERFLOW [CL] " The SALES adding machine has reached its limit. Close or cancel the current receipt and perform a daily report. “PROGR NET OVERFLOW [CL] " The Cash counter has reached the maximum value that may be reached as Grand Total. Close or cancel the current receipt and ask for service.
  • Page 69 “LOW BATTERY [CL] ” The battery is down; re-charge the battery and continue the sales. " ERROR WRITE FISCAL MEMORY " It indicates that an error took place during Fiscal Memory writing. Contact the service center. “DISPLAY LCD NOT CONNECTED" It indicates that the display is disconnected: Contact service centre to control the display.
  • Page 70: Informations For Users

    15 INFORMATIONS FOR USERS 15.1 INTERNAL BATTERY REMOVAL RECHARGEABLE LITHIUM BATTERY ATTENTION! The procedures below must be performed only by an authorized technician. Follow the instructions to remove the battery from the board (Fig.1) 1. Always disconnect from power supply 2.

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