Samsung Galaxy Fit SM-R370 User Manual page 66

Appendix
A Bluetooth connection is not established or your Galaxy Fit and the
mobile device are disconnected
• E nsure that the Bluetooth feature on both devices is activated.
• E nsure there are no obstacles, such as walls or electrical equipment, between the devices.
• E nsure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If necessary, update the Galaxy Wearable app to the latest version.
• E nsure that your Galaxy Fit and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
• R estart both devices and launch the Galaxy Wearable app on the mobile device again.
The Galaxy Fit does not track your heart rate
• W ear the Galaxy Fit firmly around your lower arm just above the wrist.
• L aunch the Galaxy Wearable app on your mobile device, tap Home → Health settings
→ Auto heart rate settings, and then select Always or Frequent for how often to
measure your heart rate.
• S elect a watch face that includes heart rate information.
Calls are not connected
• E nsure that your Galaxy Fit is connected to a mobile device via Bluetooth.
• E nsure that you have not set call barring for the incoming phone number on the mobile
device.
• C heck if do not disturb mode or goodnight mode is activated. If one of these modes has
been activated, the touchscreen does not turn on during incoming calls.
The battery icon is empty
Your battery is low. Charge the battery.
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