Do you have a question about the Galaxy Watch and is the answer not in the manual?
Questions and answers
Lillian Greenup
February 27, 2025
My Galaxy 5watch somehow set itself on Do not disturb, and now my mobile won't ring when a call comes in. How do I change this setting?
1 comments:
Mr. Anderson
February 27, 2025
To turn off Do Not Disturb on the Samsung Galaxy Watch 5, wake up the screen by pressing the home button. Swipe down from the top to open the quick panel. Tap the Do Not Disturb icon (a circle with a line inside). The icon will change color, indicating that Do Not Disturb is disabled.
This answer is automatically generated
Charlie Steen
March 16, 2025
The watch suddenly stopped recording my steps, leaving the site blank.
1 comments:
Mr. Anderson
March 16, 2025
Your Samsung Galaxy Watch may have stopped recording steps due to a few possible reasons:
1. Watch Face Issue: Some watch faces interfere with step tracking. Switching to a simpler watch face without step tracking or heart rate complications may resolve the issue.
2. Hand Movement Requirement: Steps are only counted when hand movement is detected. Activities like pushing a stroller or using an elliptical may not register steps.
3. Samsung Health Settings: Ensure that Samsung Health is set to track steps from all devices, and try deleting and reconfiguring the app data.
4. Software or Firmware Issues: A bug in the firmware or Samsung Health app might be causing the issue. Keeping your watch software updated may help.
Try changing the watch face, ensuring hand movement during activity, and checking Samsung Health settings. If the issue persists, a software update or reset may be needed.
This answer is automatically generated
Rodger
April 18, 2025
why do I have a green light flashin on the base of the watch
Table of contents Special features Status panel Notifications Getting started Enter text Front and back views Water lock mode Assemble your device Theater mode Charge the battery Goodnight mode Wear the Watch Apps Start using your device Using apps Lock or unlock your device Access apps Galaxy Wearable app Open apps...
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Sort apps Music app App permissions Gallery Hide apps Weather Uninstall apps Alarm Samsung apps World clock Calendar Messages Bixby Phone Alti-Barometer Contacts News Briefing Email Settings Samsung Health Galaxy Apps How to use Settings PPT Controller Connections Samsung Flow...
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Notification vibration Connection alerts Touch sounds Airplane mode Do not disturb Data usage Display Location Watch faces Connect to a new phone Adjust screen brightness Sounds and vibration Set the screen timeout Sound mode Show last app Vibrate with sound Background style Volume Font...
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Open source software Watch connection Disclaimer of warranties; exclusion of liability 99 Accessibility Modification of software Text to speech Samsung Knox Other settings Maintaining water and dust resistance Custom shortcut Samsung Electronics America, Inc. Wake-up gesture Watch info Getting help Videos...
Special features Work out in the water Use Water lock mode when you exercise in the water. See Water lock mode on page 30. Water and dust resistances This device is rated 5ATM, and passed military specification (MIL-STD-810G) testing. See Maintaining water and dust resistance on page 100.
Front and back views Bezel Heart rate sensor Touchscreen Devices and software are constantly evolving —the illustrations you see here are for reference only. Getting started...
Assemble your device 1. Insert the USB cable into the USB charger port. 2. Connect the USB cable to the charging head, and Learn about your mobile device hardware, assembly then plug the charging head into a standard procedures, and how to get started using your new outlet.
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Caution: Use only charging devices that are approved If the device heats up while charging the battery: by Samsung. Samsung accessories are designed for 1. Disconnect the charger from the device and close your device to maximize battery life. Using other any running apps.
If your device becomes hot, LED indicator flashes red. Disconnect the Watch from please remove it until it cools. the wireless charger dock, and then reconnect. If the error occurs again, contact a Samsung Service Center for service support. Getting started...
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Strap tips and precautions Some people may experience discomfort when wearing the Watch for prolonged periods. If you have sensitive skin or fasten the Watch too tightly, you may feel some discomfort. Do not expose the straps to very wet conditions. Wet straps can cause skin irritations.
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Replace the strap Detach the strap from the Watch to replace it with a new one. To remove the strap: Slide the strap’s spring bar inwards and pull the strap away from the Watch. To replace the strap: Insert one end of the spring bar into the lug, slide the spring bar inwards, and connect the new strap.
Start using your device Lock or unlock your device Use the screen lock features to secure your device. The instructions below explain how to turn your Your Watch locks when you remove it from your wrist device on or off. or when the screen times out while you are To turn the device on: wearing it.
4. When the Bluetooth pairing request window is not be available. For best results, connect with displayed, confirm the passkeys displayed on compatible Samsung Galaxy devices. For a list of your Watch and smartphone match, and then compatible smartphones, please visit samsung.com/ tap OK.
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Galaxy Wearable > Settings tab. Note: You must connect the Watch to Wi-Fi and sign 2. Tap About watch > Back up and restore > Back up in to your Samsung account on the smartphone to settings. enable this feature.
Disconnect Touch and hold Touch and hold items to access edit mode or view 1. From the Apps screen of the smartphone, tap available options. Galaxy Wearable. Swipe 2. Tap More options > Disconnect, and then confirm when prompted. The Watch disconnects from Lightly drag your finger vertically or horizontally your smartphone.
Watch screen Change the watch face Rotate the bezel left to view notifications and right From the Watch: to view widgets. 1. Touch and hold the Watch screen, and then rotate the bezel to view available watch faces. You can add more watch faces by rotating to Apps and tapping Galaxy Apps.
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Widgets You can add widgets to the Home screens. Widgets are small apps that offer limited functionality to provide information and convenient access. Add Widgets To add more widgets on the Home screen: 1. Rotate the bezel to the end of the Widget screens, and tap Add widget.
Status panel To open the Status panel: On the Watch screen, swipe down from the top of the screen. Indicator icons Airplane mode Ringtone volume Power saving mode Do not disturb Watch always on Settings Brightness Theater mode Devices and software are constantly evolving —the illustrations you see here are for reference only. Getting started...
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Status Bar Power saving Indicator icons display at the top of the screen in the Activate power saving mode to save battery power Status bar. by limiting the Watch’s functions. Indicator icons 1. On the Watch screen, swipe down from the top of the screen to open the status panel.
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Do not disturb mode Watch Always On You can set the Watch not to vibrate and turn off the Set the Watch to display a watch when the screen is screen when a notification, except for alarms, is turned off. received.
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Play music Customize Quick settings You can play music saved on the Watch or Manage the Quick settings that appear on the Status smartphone. For more information, see Music app panel. page 60. 1. From the Apps screen, rotate the bezel and tap Settings.
Notifications Clear all notifications To clear all notifications: Stay up to date with events, notifications, and messages from your smartphone. 1. From the Watch screen, rotate the bezel left to view notifications. When you receive a notification, information about the notification, such as its type, is displayed on the 2.
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Notification settings • Auto show details: Set the Watch to show Change settings for the notification feature. details for notifications when they are received. 1. From the Apps screen of the smartphone, tap • Notification indicator: Show an indicator the Galaxy Wearable >...
Enter text Default keyboard Select a default keyboard type for text input. Text can be entered by speaking or by using a keyboard. 1. From the Apps screen, rotate the bezel and tap Settings. A text input screen is displayed automatically when you are able to enter text.
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Voice input Emojis To use Voice input: You can add emojis to your message. Voice input and speak the message you 1. Tap Emojis, and select an emoji to include in want to enter. Tap Send when you are finished. your message.
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Keyboard Enter characters Use the keyboard to enter your message. You can To enter characters: rotate the bezel to different input modes. 1. Tap Keyboard, and then rotate the bezel to character mode. Handwriting mode 2. Tap the corresponding key repeatedly until the Keyboard, and then use your finger to desired character is displayed.
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– Vibration: Set the Watch to vibrate when and download the latest version of the you tap a key. Samsung keyboard. • Reset keyboard settings: Reset the Samsung • Handwriting: Enable handwriting mode. keyboard settings. • Smart typing: • Clear personalized data: Clear word –...
Water lock mode Exit water lock mode You can use Water lock mode to exercise in the Press and hold the Home button to turn off the water. While in Water lock mode the following mode. features will be turned off: Eject water Touchscreen You can use the eject water features to help clear...
Theater mode Goodnight mode You can use Theater mode to silence your Watch Goodnight mutes all alerts, except for alarms and during a movie. This will keep the screen off and the system sounds. This keeps the screen off and the Watch silent.
Using apps Auto open apps Set an app to launch by rotating the bezel without The Apps list displays all preloaded and downloaded tapping the app. When the bezel indicator icon apps. You can uninstall, disable, or hide apps hovers over an app, the app will be launched from view.
Sort apps App permissions Choose how to arrange the apps on the Apps screen. Configure permissions for each installed app. 1. From the Apps screen, rotate the bezel and tap 1. From the Apps screen, rotate the bezel and tap Settings.
Hide apps Samsung apps You can hide apps that you do not want to see on The following apps come pre-installed or downloaded your Watch. over-the-air to your device. 1. From the Apps screen of the smartphone, tap Messages Galaxy Wearable.
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Send audio recordings • If you create a message using voice input or the keyboard, tap Send to send the message. Change the message feature settings. 1. From Apps, rotate the bezel and tap Settings. Edit Quick messages 2. Tap Apps > Messages. Edit or add templates used for replying to messages.
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Send SOS requests • Count down before sending: Wait five seconds In an emergency situation, quickly press the Watch’s before sending SOS requests to allow them to Home button three times. The device sends be cancelled. messages to your emergency contacts. The first time Read messages you enable this feature, you will be prompted to designate your emergency contacts.
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Note: You may not be able to reply to messages depending on the smartphone that you connect to the Watch. Reply to messages 1. From Apps, rotate the bezel and tap Messages. 2. Tap a conversation to view it. 3. Tap an icon or a quick reply to compose and send your message.
Phone Keypad Contacts More options Call log Devices and software are constantly evolving —the illustrations you see here are for reference only. Apps...
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Make calls Answer calls The call feature automatically launches on your To answer an incoming call: smartphone. Drag Answer to the right. 1. From the Apps screen, rotate the bezel and tap – or – Phone. Rotate the bezel to the right. 2.
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Reject a call 2. Tap Settings next to Phone. Reject incoming calls. • To edit a message, select it and edit the text. Drag Reject to the left. • To create additional templates, tap Add. – or – • To delete or rearrange messages, tap Edit. Rotate the bezel to the left.
Contacts Missed calls If a call is missed, a notification is displayed on the View your smartphone’s contact list. screen. Create a contact From the Watch screen, rotate the bezel left to You can search for a contact or scroll through the list view missed call notifications.
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Find a contact Call or message a contact You can search for a contact or scroll through the list You can send a message or make a phone call from to find one by name. Contacts. 1. From the Apps screen, rotate the bezel and tap 1.
Email Reply to emails View emails received on the smartphone and reply 1. From the Apps screen, rotate the bezel and tap to them. Email. 2. Tap an email to open the email screen. Read emails 3. Tap an icon or a quick reply to compose and send 1.
When the Watch is synced with the Samsung Health settings of the device, user configuration/user- app, you can save and manage health-related data provided information, placement of the sensor on the and receive useful information about your health body, and other end-user interactions.
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Before you start exercising Shortness of breath with mild exertion or at rest, Although the Samsung Health application is a great or when lying down or going to bed; companion to your exercise routine, it is always best Ankle swelling, especially at night;...
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Record and track the number of floors you walk up. taken and measures the distance traveled. 1. From the Apps screen, rotate the bezel and tap Samsung Health. 1. From the Apps screen, rotate the bezel and tap Samsung Health.
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6. Press the Back button to pause the workout. Record your exercise information and calories burned • Press the Back button again to resume the using Samsung Health’s exercise feature. workout. • Tap Finish to complete your workout and view Exercise with the Watch your workout summary.
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Measure and record your heart rate. Take heart rate measurements when you are seated and relaxed. 1. From the Apps screen, rotate the bezel and tap Samsung Health. 1. From the Apps screen, rotate the bezel and tap Samsung Health.
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1. From the Apps screen, rotate the bezel and tap Samsung Health. To activate or deactivate this feature: 1. From the Apps screen, rotate the bezel and tap 2. Rotate the bezel and tap Stress.
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• Start: Being the breathing exercise. 1. From the Apps screen, rotate the bezel and tap Samsung Health. • Target: Adjust the target cycles per minute. 2. Rotate the bezel and tap Water. • Inhale/Exhale: Adjust the time for inhaling and exhaling.
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Record and track how many cups of caffeinated 1. From the Apps screen, rotate the bezel and tap beverages you drink each day. Samsung Health. 1. From the Apps screen, rotate the bezel and tap 2. Rotate the bezel and tap Water.
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4. Tap Set target to enable this feature. Galaxy Wearable > Settings tab. 5. Tap Daily target, and set the number. 2. Tap Samsung Health > Together tab. Here you can 6. Tap Done. add friends and challenges. View challenges on your Watch View your challenges and rank on the Steps leaderboard.
Galaxy Apps Settings Customize your Samsung Health settings. Samsung Galaxy Apps provides a quick and easy way to find and download free premium apps that are 1. From the Apps screen, rotate the bezel and tap compatible with your Galaxy device.
PPT Controller Control PPT slides with the Watch You can remotely control the Powerpoint slides with You can use PPT Controller to connect the Watch to a your Watch. computer and control PowerPoint presentations. 1. From the Apps screen, rotate the bezel and tap To connect: PPT Controller.
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Presentation alerts Interval alerts You can set alerts on your Watch to warn you when Set a finishing time for your presentation on your you are close to the end of your presentation time, or Watch to receive a notification at various intervals during your presentation.
Samsung Flow. screens need to be set. 2. On the mobile device, tap the Samsung Flow app. 2. Tap Simple unlock to activate it. 3. Bring your Watch near the computer or tablet to unlock it.
Find My Phone Find your Watch You can also locate your Watch by making it light up If you misplace your smartphone, the Watch can help and make sounds from the Galaxy Wearable app. you find it. 1. From the Apps screen of the smartphone, tap 1.
Reminder Complete a reminder To mark reminders complete: Add reminders for events and set alarms outside of the Calendar app. 1. From the Apps screen, rotate the bezel and tap Reminder. Create a reminder 2. Tap the reminder you want to complete. 1.
Music app Volume Output Rewind More options Play/Pause Fast-forward Playlist Devices and software are constantly evolving —the illustrations you see here are for reference only. Apps...
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Play music from the Watch Play music on your smartphone You can play music from the Watch through When you select a smartphone to play music from, Bluetooth headphones (not included). you can control playback of the music with your Watch.
Gallery Import music Import music saved in your smartphone to your View and manage images stored on the Watch. Watch. View images 1. From the Apps screen of the smartphone, tap Galaxy Wearable > Settings tab > Add 1. From the Apps screen, rotate the bezel and tap content to your watch.
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Delete images Import and export images Images can be exchanged between your Watch and 1. From the Apps screen, rotate the bezel and tap smartphone. Gallery. 2. Touch and hold an image to delete, or tap More Import images from your smartphone options.
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Export images to your smartphone To automatically sync images on your smartphone with your Watch: 1. From the Apps screen, rotate the bezel and tap 1. From Apps of the smartphone, tap Galaxy Gallery. Wearable > Settings tab. 2. Tap the image you want to send to the 2.
Weather Take a screenshot Capture an image of your screen. It is automatically View weather information on the Watch for locations saved to the Gallery app. set on the smartphone when the devices are connected. To enable the screen capture feature: 1.
Alarm Stop an alarm Set an alarm to ring at a specific time. Drag Cancel to the right or rotate the bezel clockwise to stop an alarm. Create an alarm Drag Snooze to the left or rotate the Create an alarm event. You can set one-time or bezel counterclockwise to snooze.
World clock Remove cities The World clock lets you keep track of the current 1. From the Apps screen, rotate the bezel and tap time in multiple cities around the globe. World clock. 2. Tap More options by the city you want to Add cities remove.
Calendar Create an event You can use your Calendar to create events. View the events scheduled on the smartphone. 1. From Apps, rotate the bezel and tap From Apps, rotate the bezel and tap Calendar. Calendar. 2. Tap the day of the event, and tap Create Rotate the bezel to view other months.
To use Bixby, your mobile device must be connected 2. Tap the day of the event, and tap the event you to a Wi-Fi or mobile network, and you must sign in to want to remove to view it. your Samsung account. 3. Tap More options > Delete.
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Enable voice launch Use Bixby You can launch Bixby using your own voice wake-up To launch Bixby for voice commands: command. You can only use this feature when your 1. Quickly press the Home key twice. Watch’s screen is turned on. –...
Alti-Barometer 2. Rotate the bezel to Settings, and then tap Change. Measure the altitude and atmospheric pressure in your current location. 3. Tap an option to customize: • Auto refresh: Automatically refresh the Measure altitude readings for altitude and pressure. From Apps, rotate the bezel and tap •...
News Briefing Create and access your personalized magazines. 1. From Apps, rotate the bezel and tap News Briefing. 2. Rotate the bezel to search through trending articles. Apps...
How to use Settings Connections You can personalize your device by configuring Manage connections between your device and a various setting options. variety of networks and other devices. To access Settings: Bluetooth From the Apps screen, rotate the bezel and tap Use Bluetooth to connect the Watch to a smartphone Settings.
Mobile networks Wi-Fi Customize your mobile networks. Activate the Wi-Fi feature to connect to a Wi-Fi network. 1. From the Apps screen, rotate the bezel and tap Settings. 1. From the Apps screen, rotate the bezel and tap Settings. 2. Tap Connections > Mobile networks. 2.
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Connect to a Wi-Fi network Sync Wi-Fi profiles This feature is available when the Watch is not Set the device to sync the list of saved Wi-Fi connected to the smartphone through Bluetooth. networks with your Watch. 1. From the Apps screen, rotate the bezel and tap 1.
Make payments with the NFC feature Before you can use the NFC feature to make The Watch lets you use the built-in technology to payments, you must register for the mobile payment make payments and buy tickets for transportation or service.
Connection alerts Airplane mode Receive alerts when disconnected from Bluetooth. Airplane mode disconnects your device from all networks and turns off connectivity features, such as 1. From the Apps screen, rotate the bezel and tap phone calls and Wi-Fi. Settings. 1.
Data usage Location Some apps may require location services to be 1. From the Apps screen, rotate the bezel and tap turned on for full functionality. Settings. 1. From the Apps screen, rotate the bezel and tap 2. Tap Connections > Data usage and tap an option: Settings.
Connect to a new phone Sounds and vibration Connect your Watch to a new mobile device. The Configure the sounds and vibrations used to indicate Watch can connect to another mobile device after notifications, screen touches, and other interactions. performing a light reset to delete data. Sound mode To connect to a new phone: Switch between sound modes, while preserving the...
Vibrate with sound Volume Enable vibration with sound mode. Sound mode must Set volume levels. be enabled for this option to be available. 1. From the Apps screen, rotate the bezel and tap Settings. 1. From the Apps screen, rotate the bezel and tap Settings.
Vibration intensity Ringtone Configure the vibration intensity. Choose from preset ringtones or add your own. 1. From the Apps screen, rotate the bezel and tap 1. From the Apps screen, rotate the bezel and tap Settings. Settings. 2. Tap Sound and vibration > Vibration intensity, and 2.
Ringtone vibration Notification vibration Vibrate for calls. Vibrate for new notifications. 1. From the Apps screen, rotate the bezel and tap 1. From the Apps screen, rotate the bezel and tap Settings. Settings. 2. Tap Sound and vibration > Ringtone vibration and 2.
Do not disturb Display Use these options to determine block out time where Configure your display’s brightness, screen timeout notifications are turned off, and during which time delay, and other settings. periods you want to enter this mode. Watch faces 1.
Set the screen timeout • Notification indicator: Enable or disable the notification indicator. Set the length of time the Watch waits before turning off the display’s backlight. • Status indicator: Indicators are icons that show the current status of your Watch on the 1.
Background style Touch sensitivity Select a background Set the Watch to allow use of the touch screen with gloves on. 1. From the Apps screen, rotate the bezel and tap Settings. 1. From the Apps screen, rotate the bezel and tap Settings.
Device maintenance Date and time You can set the date and time manually. View the status of your device’s battery, storage, and memory. You can also automatically optimize your 1. From the Apps screen, rotate the bezel and tap device’s system resources. Settings.
Power saving mode Watch only mode Activate Power saving mode to save battery power by Activate Watch only mode to save battery power by limiting the Watch’s functions. limiting the Watch’s functions to only showing the time. To save battery power, Power saving mode: 1.
Reset the Watch Watch status Reset settings to their factory default values and Access information about the Watch. delete all data. 1. From the Apps screen of the smartphone, tap Galaxy Wearable > Settings tab > About 1. From the Apps screen, rotate the bezel and tap Settings.
Lock screen and Set a screen lock security It is recommended that you secure your device using a Screen lock. Secure your device and protect your data with Lock 1. From the Apps screen, rotate the bezel and tap screen and security settings. Settings.
• Reset watch: Remotely delete all data on your Wi-Fi and Mobile data. Watch. Once it is reset, you can no longer use Find My Mobile to locate your Watch. • Reactivation lock: Use your Samsung account to stop anyone from reactivating your watch without your permission. Settings...
Galaxy Wearable > Settings tab > Watch connection for the following options: For more information about Accessibility for Remote connection: Use your Samsung Samsung products, please contact us at account to connect to your Watch remotely accessibility@sea.samsung.com. using Wi-Fi or mobile data.
Other settings • Direct access: Configure accessibility menus to open more easily. Configure features on your device that make it easier • Notification reminder: Set regular reminder to use. intervals if notifications are unchecked. Custom shortcut Text to speech You can set up a custom shortcut when the Home key To set accessibility settings related to Text to speech: is double pressed.
Wake-up gesture Watch info Change the Watch’s button and motion settings. View the Watch’s information. 1. From the Apps screen, rotate the bezel and tap 1. From the Apps screen, rotate the bezel and tap Settings. Settings. 2. Tap Advanced and select an option to customize: 2.
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Watch’s open source license. • Report diagnostic and usage info: Give consent to provide diagnostic and usage data to Samsung to help improve the quality and performance of its products and services. • Debugging: Activate or deactivate USB debugging mode when developing apps for the Watch.
All Intellectual Property, as defined below, owned by agree that you will not (and will not attempt to) or which is otherwise the property of Samsung or its modify, prepare derivative works of, reverse respective suppliers relating to the Product, including...
Product. that accompanies the Product, the purchaser takes In addition, Samsung shall not be liable for any the product “as is”, and Samsung makes no express damages of any kind resulting from the purchase or...
Samsung Knox is Samsung’s security platform and is device is not impervious to water damage in any a mark for a Samsung device tested for security with situation. It is important that all compartments are enterprise use in mind. Additional licensing fee may closed tightly.
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Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features.
Need help?
Do you have a question about the Galaxy Watch and is the answer not in the manual?
Questions and answers
My Galaxy 5watch somehow set itself on Do not disturb, and now my mobile won't ring when a call comes in. How do I change this setting?
To turn off Do Not Disturb on the Samsung Galaxy Watch 5, wake up the screen by pressing the home button. Swipe down from the top to open the quick panel. Tap the Do Not Disturb icon (a circle with a line inside). The icon will change color, indicating that Do Not Disturb is disabled.
This answer is automatically generated
The watch suddenly stopped recording my steps, leaving the site blank.
Your Samsung Galaxy Watch may have stopped recording steps due to a few possible reasons:
1. Watch Face Issue: Some watch faces interfere with step tracking. Switching to a simpler watch face without step tracking or heart rate complications may resolve the issue.
2. Hand Movement Requirement: Steps are only counted when hand movement is detected. Activities like pushing a stroller or using an elliptical may not register steps.
3. Samsung Health Settings: Ensure that Samsung Health is set to track steps from all devices, and try deleting and reconfiguring the app data.
4. Software or Firmware Issues: A bug in the firmware or Samsung Health app might be causing the issue. Keeping your watch software updated may help.
Try changing the watch face, ensuring hand movement during activity, and checking Samsung Health settings. If the issue persists, a software update or reset may be needed.
This answer is automatically generated
why do I have a green light flashin on the base of the watch