Error Indication; Error Code - Brother MFC-J3520 Service Manual

3

ERROR INDICATION

To help the user or the service personnel promptly locate the cause of a problem (if
any), the machine incorporates the self-diagnostic functions which display error
messages for equipment errors.
3.1

Error Code

Error
Code
13 Defective during duplex-printing
Registration sensor detects paper feed condition at out of specified
timing during switchback.
15 Paper jam during duplex ejecting
Recording paper is not able to be ejected since it is longer than 840 mm
when ejecting the paper.
17 Recording paper size error (duplex-printing/duplex-copying)
- Paper width is wider than 301.5 mm (detection by paper width sensor)
- Paper width is narrower than 95.5 mm (detection by paper width sensor)
- Paper length is longer than 245.9 mm
(detection by registration sensor, switchback sensor)
-Paper length is shorter than 143.5 mm
(detection by registration sensor, switchback sensor)
18 Paper jam during duplex-printing
Registration sensor does not detect paper feed within specified pulse
numbers in the second side paper re-feed.
20 Cannot identify a black ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are
detecting.
21 Cannot identify a yellow ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are
detecting.
22 Cannot identify a cyan ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are
detecting.
23 Cannot identify a magenta ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are
detecting.
24 Ink cartridge side IC chip relation defective
- Identification no match
- Judging as incompatible cartridge
- Detecting setting wrong color
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