Table of Contents
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I.
Overview and Purpose................................................................................................. 1
A. Overview ...................................................................................................................1
B. Purpose .....................................................................................................................1
II.
Features ........................................................................................................................ 2
A. The BLM300C Professional Booklet Maker ...............................................................2
B. Optional Modules.......................................................................................................2
1. The Front Trimmer ...............................................................................................2
2. The 2-Knife Trimmer ............................................................................................2
3. Square Fold .........................................................................................................2
4. Rotator Transport.................................................................................................2
5. Long Belt Stacker.................................................................................................3
6. Short Belt Stacker ................................................................................................3
III.
Configuration................................................................................................................ 4
IV.
Dealer Sales/Service Authorization............................................................................. 5
V.
Educational Training .................................................................................................... 6
A. Training Program Overview .......................................................................................6
2. Learning Path for Non-Certified Technicians........................................................7
B. Prerequisites..............................................................................................................7
C. Certification................................................................................................................8
D. Who Should Attend....................................................................................................8
E. Training Facilities.......................................................................................................8
1. Online Course Training Facilities .........................................................................8
2. Classroom Training Facilities ...............................................................................8
F. Course Equipment .....................................................................................................8
G. Service Materials .......................................................................................................9
VI.
Servicing Notes ...........................................................................................................10
A. Power and Plug Requirements ................................................................................10
B. Installation Weight and Dimensions .........................................................................11
C. Installation Space Requirements .............................................................................13
D. Estimated Installation Times ....................................................................................14
E. Firmware Update .....................................................................................................15
1. Computer Requirements for Upgrading..............................................................15
2. Update Process .................................................................................................15
F. Suggested Spare Parts............................................................................................16
G. Periodic Maintenance ..............................................................................................18
VII.
Suggested End-User Customer Service Offerings....................................................19
A. End-User Limited Warranty Conditions ....................................................................19
B. Parts Support Program ............................................................................................19
C. Service Parts Availability..........................................................................................20
VIII. Product Technical Support Offerings ........................................................................21
A. Dealer Support Requirements .................................................................................21
B. Canon USA Support Offerings.................................................................................22
1. Canon USA Technical Support Center...............................................................22
2. On-site Support..................................................................................................24
3. Internet Support .................................................................................................24
BLM300C Professional Booklet Maker Service Support Guide
Revision 2
BLM300C Professional Booklet Maker Service Support Guide
July 2014
Page iii
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