Whirlpool WOC54EC0H Service Manual
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Whirlpool WOC54EC0H Service Manual

Smart wall ovens
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SERVICE MANUAL
Whirlpool® Smart Wall Ovens
Model No.: WOC54EC0H WOC54EC7H
WOC75EC7H WOC97EC0H WOCA7EC0H
WOD51EC0H WOD51EC7H WOD77EC0H
WOD77EC7H WOD97EC0H WODA7EC0H
WOS51EC0H
WOS72EC7H
WOC75EC0H
WOS51EC7H
WOS72EC0H
WOS97EC0H
WOSA2EC0H
W11174422

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Summary of Contents for Whirlpool WOC54EC0H

  • Page 1 Multimedia Enhanced SERVICE MANUAL Whirlpool® Smart Wall Ovens Model No.: WOC54EC0H WOC54EC7H WOC75EC0H WOC75EC7H WOC97EC0H WOCA7EC0H WOD51EC0H WOD51EC7H WOD77EC0H WOD77EC7H WOD97EC0H WODA7EC0H WOS51EC0H WOS51EC7H WOS72EC0H WOS72EC7H WOS97EC0H WOSA2EC0H W11174422...
  • Page 2 FORWARD This Whirlpool Service Manual, (Part No. W11174422), provides the In-Home Service Professional with service information for the “Whripool® Smart Wall Ovens”. The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the oven.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Whirlpool® Smart Wall Ovens SECTION 1: GENERAL INFORMATION ................. 1-1 OVEN SAFETY ............................1-2 PRODUCT SPECIFICATIONS ......................... 1-3 PRODUCT FEATURES ........................... 1-8 MODEL & SERIAL NUMBER LOCATION ..................... 1-11 MODEL & SERIAL NUMBER NOMENCLATURE .................. 1-12 TECH SHEET LOCATION ........................1-13 SECTION 2: DIAGNOSTICS ...................
  • Page 4 Whirlpool Smart Wall Ovens ®...

  • Page 5: Section 1: General Information

    GENERAL INFORMATION Back to Table of Contents Section 1: General Information Product Features • • Microwave Features Model & Serial Label • • Model Nomenclature Whirlpool Smart Wall Ovens  ®...

  • Page 6: Oven Safety

    You can be killed or seriously injured if you don't follow WARNING instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. Whirlpool Smart Wall Ovens ®...

  • Page 7: Product Specifications

    Cutout Depth (IN, inches) Cutout Height (IN, inches) Cutout Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth With Door Open 90 Degree (IN, inches) Depth (IN, inches) Height (IN, inches) Width (IN, inches) Whirlpool Smart Wall Ovens ®...
  • Page 8 Light Control Oven Light Touch Pad Light Type Incandescent Lower Oven Number of Oven Lights Upper Oven Number of Oven Lights Number of Lower Oven Racks Number of Lower Rack Guides Number of Upper Oven Racks Whirlpool Smart Wall Ovens ®...
  • Page 9 Cutout Height (IN, inches) Cutout Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth Closed Including Handles (IN, inches) Depth With Door Open 90 Degree (IN, inches) Depth (IN, inches) Height (IN, inches) Width (IN, inches) Whirlpool Smart Wall Ovens ®...
  • Page 10 Single Fan - Oven Door Swing Drop Down Convection Element Power 2500 (Watts) Bake Interior Light Halogen Broil Convection Functions Convection Conversion Number or Racks Roast Number of Oven Lights Turntable Number of Oven Racks Whirlpool Smart Wall Ovens ®...
  • Page 11 Cutout Depth (IN, inches) Cutout Height (IN, inches) Cutout Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth With Door Open 90 Degree (IN, inches) Depth (IN, inches) Height (IN, inches) Width (IN, inches) Whirlpool Smart Wall Ovens ®...

  • Page 12: Product Features

    Sleep mode. If the frequent basis. See the “Tools” and “More Modes” sections. microwave is already on, the Microwave Power/Cancel keypad stops any oven function except for the Clock, Timer, and Control Lock. Whirlpool Smart Wall Ovens ®...
  • Page 13 1.75–3.5 oz (50–99 g) bags. NOTE: On models with convection, the convection fan may run in the non-convection bake mode to improve oven performance. Whirlpool Smart Wall Ovens ®...
  • Page 14 For best results, use a broiler pan and grid. It is designed to drain juices and help avoid spatter and smoke. If you would like to purchase a broiler pan, one may be ordered. Please refer to the “Accessories” section for more information. 1-10 Whirlpool Smart Wall Ovens ®...

  • Page 15: Model & Serial Number Location

    Keep the probe as far away from the heat source as possible. Close the oven door. Model & Serial Number Location Model & Serial Number Label Model & Serial Number Label Location For Single/Wall Oven Location For Combo Unit Whirlpool Smart Wall Ovens 1-11 ®...

  • Page 16: Model & Serial Number Nomenclature

    GENERAL INFORMATION Model & Serial Number Nomenclature MODEL NUMBER INTERNATIONAL SALES OR MARKETING CHANNEL BRAND W = Whirlpool PLATFORM O = WALL OVEN SUB PLATFORM S = SINGLE OVEN D = DOUBLE OVEN C = COMBO MICROWAVE OVEN SERIES 5 = MID LINE...

  • Page 17: Tech Sheet Location

    GENERAL INFORMATION Tech Sheet Location Tech Sheet Location Tech Sheet Location For Combo Unit For Single and Double Wall Oven (side of oven shroud) (top panel) Whirlpool Smart Wall Ovens 1-13 ®...
  • Page 18 GENERAL INFORMATION 1-14 Whirlpool Smart Wall Ovens ®...

  • Page 19: Section 2: Diagnostics

    Back to Table of Contents DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics ■ Safety ■ ■ Whirlpool Smart Wall Ovens  ®...

  • Page 20: Safety

    Allow enough space to perform the voltage measurements without obstructions. Keep other people a safe distance away from the appliance to prevent potential injury. Always use the proper testing equipment. After voltage measurements, always disconnect power before servicing. Whirlpool Smart Wall Ovens ®...

  • Page 21: Diagnostics Mode

    1. Press Tools > Info > Service and Support. Press diagnostics button for 1 minute. Press 1, 2, 3, 1, 2, 3, 1, 2, 3. Press ENTER. NOTE: The warning will be displayed. Press ENTER. Whirlpool Smart Wall Ovens ®...
  • Page 22 Lower Cooling Fan High Lower Cooling Fan High Speed Speed Relay Lower Cooling Fan Low Lower Cooling Fan Low Speed Speed Triac Lower Oven Light Lower Oven Light Triac Lower Door Latch Motor Lower Door Latch Motor Relay Whirlpool Smart Wall Ovens ®...

  • Page 23: Failure/Error Display Codes

    4. Replace HMI-Central/UI board Control Panel Assembly. 5. Reassemble all parts and panels before operating. 6. Plug in the oven or reconnect power and follow the on-screen prompts for a model selection. 7. Verify operation is normal. Whirlpool Smart Wall Ovens ®...
  • Page 24 8. Plug in the oven or reconnect power and follow the on-screen prompts for a model selection. 9. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. If the HMI-Central/UI board Control Panel Assembly was replaced, there is no need to clear the error history. Whirlpool Smart Wall Ovens ®...
  • Page 25 9. Plug in the oven or reconnect power and follow the on-screen prompts for a model selection. 10. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. If the HMI-Central/UI board Control Panel Assembly was replaced, there is no need to clear the error history. Whirlpool Smart Wall Ovens ®...
  • Page 26 16. Plug in the oven or reconnect power and follow the on-screen prompts for a model selection. 17. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. If the HMI-Central/UI board Control Panel Assembly was replaced, there is no need to clear the error history. Whirlpool Smart Wall Ovens ®...
  • Page 27 15. Plug in the oven or reconnect power and follow the on-screen prompts for a model selection. 16. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. If the HMI-Central/UI board Control Panel Assembly was replaced, there is no need to clear the error history. Whirlpool Smart Wall Ovens ®...
  • Page 28 5. Replace the Copernicus ACU. 6. Reassemble all parts and panels before operating. 7. Plug in the oven or reconnect power. 8. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics”, and clear the history. 2-10 Whirlpool Smart Wall Ovens ®...
  • Page 29 If thermistor check is correct, replace the Microwave ACU. 5. Reassemble all parts and panels before operating. 6. Plug in the oven or reconnect power. 7. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics”, and clear the history. Whirlpool Smart Wall Ovens 2-11 ®...
  • Page 30 7. Replace the inverter board. 8. Reassemble all parts and panels before operating. 9. Plug in the oven or reconnect power. 10. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics”, and clear the history. 2-12 Whirlpool Smart Wall Ovens ®...
  • Page 31 7. Replace the Magnetron and the inverter board. 8. Reassemble all parts and panels before operating. 9. Plug in the oven or reconnect power. 10. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics”, and clear the history. Whirlpool Smart Wall Ovens 2-13 ®...
  • Page 32 Copernicus ACU. 12. Reassemble all parts and panels before operating. 13. Plug in microwave oven or reconnect power. 14. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics”, and clear the history. 2-14 Whirlpool Smart Wall Ovens ®...
  • Page 33 If all checks were correct, replace Copernicus ACU. 6. Reassemble all parts and panels before operating. 7. Plug in the oven or reconnect power. 8. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics”, and clear the history. Whirlpool Smart Wall Ovens 2-15 ®...
  • Page 34 7. Plug in the oven or reconnect power. 8. Follow the on screen prompts to select the model number. 9. Verify operation is normal. Enter diagnostic mode to view “Clear History” screen to clear each fault code. 2-16 Whirlpool Smart Wall Ovens ®...
  • Page 35 12. Reassemble all parts and panels before operating. 13. Plug in microwave oven or reconnect power. 14. Verify operation is normal. Re-enter the Diagnostics mode and remove error code(s). Whirlpool Smart Wall Ovens 2-17 ®...
  • Page 36 8. If the error appears again, unplug or disconnect power and replace UI. 9. Reassemble all parts and panels before operating. 10. Plug in the oven or reconnect power. 11. Verify operation is normal. Re-enter the Diagnostics mode and remove error code(s). 2-18 Whirlpool Smart Wall Ovens ®...
  • Page 37 17. Plug in the oven or reconnect power. Once Fan Speed is completed, navigate back to the activation list and activate the Cooling Fan High Speed and return to “More Information” screen for fan speed. Whirlpool Smart Wall Ovens 2-19...
  • Page 38 9. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. If the HMI-Central/UI board Control Panel Assembly was replaced, there is no need to clear the error history. 2-20 Whirlpool Smart Wall Ovens ®...
  • Page 39 8. Follow the on-screen prompts to select a model number. 9. Verify operation is normal. Enter the Diagnostics Menu, select “Error Diagnostics” and clear the history. If the Control Panel Assembly was replaced, there is no need to clear the error history. Whirlpool Smart Wall Ovens 2-21 ®...
  • Page 40 7. Replace the Copernicus ACU board. 8. Reassemble all parts and panels before operating. 9. Plug in the oven or reconnect power. 10. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. 2-22 Whirlpool Smart Wall Ovens ®...
  • Page 41 P3-6. Door open = infinite resistance. Door closed = zero resistance. 13. If continuity check is not correct, replace the door latch assembly and verify that the resistance is correct. 14. If all checks are correct, replace Copernicus ACU. Whirlpool Smart Wall Ovens 2-23 ®...
  • Page 42 9. If all checks were correct, replace Copernicus ACU. 10. Reassemble all parts and panels before operating. 11. Plug in the oven or reconnect power. 12. Verify operation is normal. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. 2-24 Whirlpool Smart Wall Ovens ®...
  • Page 43 NOTE: On the status screen, the unit of measurement is Celsius. 11. If it is not, unplug the oven or disconnect power. 12. Replace the Copernicus ACU board. 13. Reassemble all parts and panels before operating. Whirlpool Smart Wall Ovens 2-25 ®...
  • Page 44 User Interface Keypad N L1 Wide/Power 1 2 3 4 RD/WH RD/WH 1 2 3 4 5 1 2 3 4 5 Upper Copernicus Lower Copernicus BU Broil - 4000W RD Bake - 2800W 2-26 Whirlpool Smart Wall Ovens ®...
  • Page 45 Once Fan Speed is completed, navigate back to the activation list and activate the Cooling Fan High Speed and return to “More Information” screen for fan speed. LO LS Cooling Fan GY/BK LO HS Cooling Fan Whirlpool Smart Wall Ovens 2-27 ®...
  • Page 46 5. Reassemble all parts and panels before operating. 6. Plug in the oven or reconnect power. 7. Verify operation is normal by running a cooking function. Enter Diagnostics mode, select “Error Diagnostics”, and clear the history. 2-28 Whirlpool Smart Wall Ovens ®...
  • Page 47 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Whirlpool Smart Wall Ovens 2-29 ®...
  • Page 48 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only 2-30 Whirlpool Smart Wall Ovens ®...

  • Page 49: Section 3: Component Testing

    COMPONENT TESTING Back to Table of Contents Section 3: Component Testing ■ Safety ■ Wiring Diagram ■ ■ Whirlpool Smart Wall Ovens  ®...

  • Page 50: Safety

    Before removing the part from its package, touch the antistatic bag to a green ground connection point or unpainted metal in the appliance. Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only. When repackaging failed electronic control assembly in antistatic bag, observe above instructions. Whirlpool Smart Wall Ovens ®...

  • Page 51: Wiring Diagram

    COMPONENT TESTING For Service Technician Use Only Wiring Diagram Wiring diagram for models WOC54EC0H and WOC54EC7H Whirlpool Smart Wall Ovens ®...
  • Page 52 COMPONENT TESTING For Service Technician Use Only Wiring diagram for model WOC75EC0H Whirlpool Smart Wall Ovens ®...
  • Page 53 COMPONENT TESTING For Service Technician Use Only Wiring diagram for model WOC75EC7H Whirlpool Smart Wall Ovens ®...
  • Page 54 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOC97EC0H and WOCA7EC0H Whirlpool Smart Wall Ovens ®...
  • Page 55 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOD51EC0H and WOD51EC7H Whirlpool Smart Wall Ovens ®...
  • Page 56 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOD77EC0H and WOD77EC7H Whirlpool Smart Wall Ovens ®...
  • Page 57 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOD97EC0H and WODA7EC0H Whirlpool Smart Wall Ovens ®...
  • Page 58 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOS51EC0H and WOS51EC7H 3-10 Whirlpool Smart Wall Ovens ®...
  • Page 59 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOS72EC0H and WOS72EC7H Whirlpool Smart Wall Ovens 3-11 ®...
  • Page 60 COMPONENT TESTING For Service Technician Use Only Wiring diagram for models WOS97EC0H and WOSA2EC0H 3-12 Whirlpool Smart Wall Ovens ®...

  • Page 61: Component Testing

    All this testing information is also available in the Tech Sheet that is provided with every oven Whirlpool produces. Component Testing Chart - Oven (Single Oven & Microwave Oven Combination) To properly check for voltage, complete the following steps: 1.
  • Page 62 Pin 1 Pin 1 Pin 1 Pin 1 PX1-4 Pin 1 PX1-4 Pin 1 PX1-3 PX1-2 Pin 1 K10A PX1-1 Pin 1 Pin 1 Harness Connector Pin Copernicus ACU Pin PX1-1 PX1-2 PX1-3 PX1-4 3-14 Whirlpool Smart Wall Ovens ®...

  • Page 63: Component Location

    4904, and 4905) to see whether there are signs of overheating or any signs of failure due to loose wires, bad crimping, etc. 3. Reassemble all parts and panels before operating. 4. Plug in microwave oven or reconnect power. Whirlpool Smart Wall Ovens 3-15 ®...
  • Page 64 Normal = Continuity Not shown 2. Remove wire leads. Abnormal = Infinite 3. Measure resistance. 4. Replace wire leads. 5. Reassemble all parts and panels before operating. 6. Plug in microwave oven or reconnect power. 3-16 Whirlpool Smart Wall Ovens ®...
  • Page 65 Normal = approximately 3Ω 2. Remove wire leads. Abnormal = Infinite 3. Measure resistance. 4. Replace wire leads. 5. Reassemble all parts and panels before operating. 6. Plug in microwave oven or reconnect power. Whirlpool Smart Wall Ovens 3-17 ®...
  • Page 66 2. Remove wire leads. at 77°F ± 10°F 3. Measure resistance. (25°C ± 10°C) 4. Replace wire leads. Abnormal = Infinite 5. Reassemble all parts and panels before operating. 6. Plug in microwave oven or reconnect power. 3-18 Whirlpool Smart Wall Ovens ®...
  • Page 67 COMPONENT TESTING For Service Technician Use Only Whirlpool Smart Wall Ovens 3-19 ®...
  • Page 68 COMPONENT TESTING For Service Technician Use Only 3-20 Whirlpool Smart Wall Ovens ®...

  • Page 69: Section 4: Component Access

     Magnetron  • Door Removal • Accessing the Door Latch • •  Remove the Rear Panel • • • Thermal Limiter • • Light assembly (right side light) • • • • Whirlpool Smart Wall Ovens  ®...

  • Page 70: Removing The Microwave Hmi

    Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. front panel. 3. Tilt away from the microwave and disconnect the WiFi NOTE: Reverse procedure to reinstall HMI. A. Wifi Antenna  Whirlpool Smart Wall Ovens ®...

  • Page 71: Accessing The Microwave Appliance Manager

    (3) on each side and four (4) on the back. NOTE: The clamp around the power harness conduit may need to be removed to access one of the rear ¼" (6.4 mm) screws. Whirlpool Smart Wall Ovens  ®...
  • Page 72 • Magnetron fan motor • • • 20 A Line Fuse • Humidity sensor cover and set aside. Panel A. Microwave Appliance Manager D. Line filter F. 20 A Line Fuse G. Humidity sensor  Whirlpool Smart Wall Ovens ®...

  • Page 73: Accessing The Microwave Inverter Board

    Failure to do so can result in back or other injury. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. around the cover of the Magnetron assembly. Whirlpool Smart Wall Ovens  ®...

  • Page 74: Accessing The Microwave Magnetron

    1. Remove three (3) ¼" (6.4 mm) hex screws from the back 2. Remove nine (9) #T10 †Torx screws and four (4) ¼" (6.4 mm) ® panel and ten (10) ¼" (6.4 mm) hex screws from the side, then gently place outer panel aside. aside.  Whirlpool Smart Wall Ovens ®...
  • Page 75 Back to Table of Contents COMPONENT ACCESS 4. Remove four (4) #15 Torx • magnetron. • • Microwave Door Hinge Whirlpool Smart Wall Ovens  ®...
  • Page 76 COMPONENT ACCESS Back to Table of Contents accessible and can be removed.  Whirlpool Smart Wall Ovens ®...

  • Page 77: Removing The Oven Door

    1. Prior to removing the oven door, prepare a surface where material. 2. Fully open the oven door. 6. Pull the oven door toward you, and then remove it. You may Whirlpool Smart Wall Ovens  ®...

  • Page 78: Accessing The Oven Door Latch

    Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. aside. the oven door opening. 2. Remove the four (4) Phillips screws and remove the vent trim panel from the oven. 4-10  Whirlpool Smart Wall Ovens ®...

  • Page 79: Oven - Accessing The Application Manager (Copernicus - Combo Unit)

    3. Remove panel and set aside. You now have access to the following components: oven cabinet. • Copernicus Appliance Manager 2. Remove panel and set aside. • Oven Line Fuse A. Copernicus Appliance Manager B. Oven Line Fuse Whirlpool Smart Wall Ovens  4-11 ®...

  • Page 80: (Copernicus - Single And Double Oven)

    Copernicus Appliance Manager(s). the top access panel, two (2) on the top, and three (3) on each side. NOTE: Single wall-ovens have one Copernicus, where the A. Lower Oven Copernicus B. Upper Oven Copernicus 4-12  Whirlpool Smart Wall Ovens ®...

  • Page 81: Oven - Accessing The Cooking Components

    A. Conv F. Cooling Fan B. Light assembly E. Broil element C. Thermal limiter H. Bake element D. Oven temp sensor I. Hall E ect Sensor E. Light assembly (right side light) J. Conv Whirlpool Smart Wall Ovens  4-13 ®...
  • Page 82 COMPONENT ACCESS 4-14 Whirlpool Smart Wall Ovens ®...
  • Page 83 INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN...

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