2gig Technologies Go!Control Installation And Programming Technical Training

2gig Technologies Go!Control Installation And Programming Technical Training

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Go!Control
Installation and Programming
Technical Training

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Summary of Contents for 2gig Technologies Go!Control

  • Page 1 Go!Control Installation and Programming Technical Training...
  • Page 2 HARDWARE • System Capabilities • What’s Inside • The Transformer • Terminal Block • GSM Unit...
  • Page 3: System Capabilities

    SYSTEM CAPABILITIES • 48 Wireless Zones • 2 Hardwired Zones • 8 Keyfobs • 4 Secondary Keypads • 2-Way Over GSM (default) • 2-Way Over POTS (optional) • 232 Z-Wave devices...
  • Page 4 HARDWARE WHAT’S IN THE PANEL • Third Hand • RJ45 Connector (POTS) • 24 HR Back-Up Battery • 345Mhz Receiver • Terminal Block • GSM Antenna Compartment • Pop-In Style GSM Unit • 85dB Siren/Speaker...
  • Page 5 HARDWARE THE TRANSFORMER • VDC Positive (+) Wire to port 1 (+) inside the panel • VDC Negative (-) Wire to port 2 (-) inside the panel...
  • Page 6: Terminal Block

    HARDWARE TERMINAL BLOCK • 8) Hardwire Zone 2 • 7) Hardwire Zone 1 • 6) External Bell (-) • 5) External Bell (+) (6-12 VDC @ 120mA max) • 4) Open Collector Output (250mA @16VDC max) • 3) Ground (hardwire zones) •...
  • Page 7 HARDWARE GSM MODULE • Antenna Port • Mounting Screws • IMEI# (Serial Number)
  • Page 8 PROGRAMMING • Installer Toolbox – System Configuration • Programming a Zone • Programming a Keyfob • Programming a Keypad – Radio Status – System Restore – Walk Test – Disable Sounder...
  • Page 9 PROGRAMMING INSTALLER TOOLBOX Press SECURITY...
  • Page 10 PROGRAMMING INSTALLER TOOLBOX Press MENU...
  • Page 11 PROGRAMMING INSTALLER TOOLBOX Press TOOLBOX...
  • Page 12: Right Arrow

    PROGRAMMING INSTALLER TOOLBOX Press RIGHT ARROW...
  • Page 13 PROGRAMMING INSTALLER TOOLBOX Press RIGHT ARROW...
  • Page 14 PROGRAMMING INSTALLER TOOLBOX Press INSTALLER TOOLBOX...
  • Page 15 PROGRAMMING INSTALLER TOOLBOX Installer Code (1561)
  • Page 16: System Configuration

    PROGRAMMING INSTALLER TOOLBOX Press SYSTEM CONFIGURATION...
  • Page 17 PROGRAMMING SYSTEM CONFIGURATION NAVIGATION • Navigated by Questions rather than Field Values – Q1: Wireless Zones – Q2: Hardwire Zones – Q3: Keyfobs – Q4: Wireless Keypads – Q5-Q86: System Settings • Press GO TO followed by the two- digit Question (01-86)
  • Page 18 PROGRAMMING SYSTEM CONFIGURATION • Q1 – Q4 Use the arrows to move back and forth between SUB-QUESTIONS Use the arrows to scroll through the different options...
  • Page 19 PROGRAMMING SYSTEM CONFIGURATION • Q5 – Q86 Use the arrows to move back and forth between QUESTIONS Use the arrows to scroll through the different options...
  • Page 20 PROGRAMMING Q1: RF SENSORS Select RF Sensor # (01-48) • Up to 48 wireless RF sensors can be used with each Control Panel. The options for each sensor are programmed with sub-questions. – Begin by entering the RF sensor number or select it using the ←...
  • Page 21 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Type Default: Unused (00) • Each RF sensor needs to be assigned to a sensor type. The sensor type determines how and when the Control Panel responds to signals from the sensor. –...
  • Page 22 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Type Default: Unused (00) • SENSOR TYPES – (00) unused – (01) exit/entry 1 – (02) exit/entry 2 – (03) perimeter – (04) interior follower – (05) day zone – (06) 24-hour silent alarm –...
  • Page 23 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Equipment Code Default: (0000) Other • The equipment code is a 4-digit code that is assigned to the model of sensor being used. The Control Panel will display a list of sensor models and their associated 4-digit equipment code.
  • Page 24 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Equipment Code • SENSOR EQUIPMENT CODES – (0000) other – (0862) DW10-345 thin door/window contact – (0863) DW20R-345 recessed door contact – (0869) PIR1-345 PIR with pet immunity – (0864) GB1-345 glass break detector –...
  • Page 25 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Serial # Default: (0000000) • RF sensor serial #s can be manually entered or learned from the sensor. – For manual entry, enter the sensor number that was logged for the sensor being programmed.
  • Page 26 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Equipment Age Default: New (0) • The Control Panel can be used with new or existing RF sensors. – If this RF sensor is new for the installation, leave the default of new (0). –...
  • Page 27 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Loop Number Default: (1) • 2GIG-DW10 door/window sensors have two inputs. Either or both sensor inputs can be used. – LOOP 1 • An external normally closed hardwired input – LOOP 2 •...
  • Page 28 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Dialer Delay Default: Enabled (1) • RF sensors can trigger the communicator immediately or after a delay. The delay time is set by the abort window dialer delay programming question Q-35 (the default delay is 30 seconds).
  • Page 29 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Voice Descriptor • The voice descriptors are the words the Control Panel will announce for this RF sensor if this sensor is programmed for voice annunciation. – Press INSERT to place a word from the vocabulary into the data entry field.
  • Page 30 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Reports Default: Enabled (1) • RF sensors can trigger a report to the Central Station or not. – The default (1) enables reporting for this RF sensor number. – To prevent reporting for this RF sensor number, select disabled (0).
  • Page 31 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Supervised Default: Enabled (1) • When a sensor is set to supervised, the Control Panel will expect regular timed signals from this sensor or else a sensor supervisory trouble alert will occur. –...
  • Page 32 PROGRAMMING Q1: RF SENSORS Select RF Sensor (#) Chime Default: Disabled (0) • Each RF sensor can be set to sound a “ding-dong” chime and/or sound its voice descriptor when the sensor is triggered. – The default (0) disables the chime for this RF sensor.
  • Page 33 PROGRAMMING Q1: RF SENSORS Summary of RF Sensor (#) • The summary page allows you to quickly look over the different settings you chose for that zone and make sure everything is correct. – If you need to adjust a setting, press EDIT CURRENT.
  • Page 34 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor # (1 to 2) • The Control Panel can be programmed with up to two wired sensors. The wired sensors are hardwired contact loops connected to the loop input terminals on the Control Panel’s terminal strip. –...
  • Page 35 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Type Default: Unused (00) • Select the sensor type that matches the wired sensor’s function using the ← or → arrows or enter the sensor type number directly on the keypad. – SENSOR TYPES •...
  • Page 36 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Equipment Code Default: (0) • The wired sensor equipment code defines the sensor’s manufacturer and type. – Enter the 4-digit equipment code for the sensor Press the ↓ arrow to continue...
  • Page 37 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Equipment Age Default: New (0) • The Control Panel can be used with new or existing wired sensors. – If this wired sensor is new for the installation, leave the default of new (0). –...
  • Page 38 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Normal State Default: Not Used (0) • The two hardwired loops can be wired for normally open (N/O) or normally closed (N/C) contacts, or for end-of-line (EOL) resistor. – WIRED SENSOR NORMAL STATE •...
  • Page 39 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Dialer Delay Default: Enabled (1) • Wired sensors can trigger the communicator immediately or after a delay. The delay time is set by the abort window dialer delay programming question Q-35 (the default delay is 30 seconds).
  • Page 40 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Voice Descriptor • The voice descriptors are the words the Control Panel will announce for this wired sensor if this sensor is programmed for voice annunciation. – Press INSERT to place a word from the vocabulary into the data entry field.
  • Page 41 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Reports Default: Enabled (1) • Wired sensors can trigger a report to the Central Station or not. – The default (1) enables reporting for this wired sensor number. – To prevent reporting for this wired sensor number, select disabled (0).
  • Page 42 PROGRAMMING Q2: WIRED SENSORS Select Wired Sensor (#) Chime Default: Disabled (0) • Each wired sensor can be set to sound a “ding-dong” chime and/or sound its voice descriptor when the sensor is triggered. – The default (0) disables the chime for this wired sensor.
  • Page 43 PROGRAMMING Q2: WIRED SENSORS Summary of Wired Sensor (#) • The summary page allows you to quickly look over the different settings you chose for that zone and make sure everything is correct. – If you need to adjust a setting, press EDIT CURRENT.
  • Page 44 PROGRAMMING Q3: KEYFOBS Select Fob # (1 – 8) • The Control Panel can be programmed with up to eight RF remote control key fobs. – RF KEY FOB REPORTING CODES • RF key fob #1 Reports as sensor #51 •...
  • Page 45 PROGRAMMING Q3: KEYFOBS Select Fob (#) Used Default: Unused (0) • Key fobs can be used with the Control Panel or not. – The default (0) sets all key fobs as unused (0). – To enable programming for this key fob, select used (1).
  • Page 46 PROGRAMMING Q3: KEYFOBS Select Fob (#) Equipment Code Default: (0000) Other • The key fob equipment code defines the sensor’s manufacturer and type. – The default is (0000) other. – Select (0866) KEY1-345 4-button keyfob remote for a 2GIG-KEY1 key fob remote. –...
  • Page 47 PROGRAMMING Q3: KEYFOBS Select Fob (#) Serial Number Default: 0000000 • Key fob serial numbers can be manually entered or learned from the fob. – For manual entry, enter the fob number that was logged for the fob being programmed. Use the SHIFT button to access alpha characters.
  • Page 48 PROGRAMMING Q3: KEYFOBS Select Fob (#) Emergency Key Default: Disabled (0) • Pressing the AWAY and DISARM buttons on a key fob at the same time for five seconds can trigger an emergency alarm. – The default (0) disables the emergency function for this fob.
  • Page 49 PROGRAMMING Q3: KEYFOBS Select Fob (#) Key 2 Can Disarm Default: Enabled (1) • Key fobs can be set to allow disarming the Control Panel with the fob’s DISARM button or not. If using a key fob as a stationary wall fob, it can be set to prevent someone from using it to disarm the system.
  • Page 50 PROGRAMMING Q3: KEYFOBS Select Fob (#) Voice Descriptor Default: Keyfob (#) • The voice descriptors are the words the Control Panel will announce for this keyfob sensor for low battery announcements and log entries. – Press INSERT to place a word from the vocabulary into the data entry field.
  • Page 51 PROGRAMMING Q3: KEYFOBS Select Fob (#) Arm No Delay (Instant) Default: Disabled (0) • Key fobs can be set to arm the Control Panel with or without an Entry Delay. – The default (0) sets this fob to arm the system with an Entry Delay.
  • Page 52 PROGRAMMING Q3: KEYFOBS Select Fob (#) Key 4 Output Default: Disabled (0) • The key fob’s AUXILARY (*) button can be used to trigger the Control Panel’s open collector output. – The default (0) disables this fob’s auxiliary button. – To use this fob’s auxiliary button, select the output function.
  • Page 53 PROGRAMMING Q3: KEYFOBS Summary of Fob (#) • The summary page allows you to quickly look over the different settings you chose for that keyfob and make sure everything is correct. – If you need to adjust a setting, press EDIT CURRENT.
  • Page 54 PROGRAMMING Q4: KEYPADS Select RF Keypad # (1 – 4) • The Control Panel can be programmed with up to four RF remote control keypads or wireless touch screen keypads. – RF KEYPAD REPORTING CODES • RF Keypad #1 Reports as sensor #59 •...
  • Page 55 PROGRAMMING Q4: KEYPADS Select RF Keypad (#) Used Default: Unused (0) • Keypads can be used with the Control Panel or not. – The default (0) sets all keypads as unused (0). – To enable programming for this keypad, select used (1). Press the ↓...
  • Page 56 PROGRAMMING Q4: KEYPADS Select RF Keypad (#) Equipment Code Default: (0000) Other • The RF keypad equipment code defines the sensor’s manufacturer and type. – Select (0867) PAD1-345 wireless keypad for a 2GIG-PAD1 RF keypad. – Select (1059) TS-1 wireless touchscreen keypad for a 2GIG-TS1 Wireless Touch Screen Keypad.
  • Page 57 PROGRAMMING Q4: KEYPADS Select RF Keypad (#) Serial Number Default: 0000000 • Keypad serial numbers can be manually entered or learned from the fob. – For manual entry, enter the keypad number that was logged for the fob being programmed. Use the SHIFT button to access alpha characters.
  • Page 58 PROGRAMMING Q4: KEYPADS Select RF Keypad (#) Serial Number Default: 0000000 • For 2GIG-TS1 Wireless Touch Screen Keypads press LEARN. The Control Panel will display “Pair with TS-1. Initiating learning process.” Press the TS1 keypad’s PAIR WITH PANEL button. Both the TS1 and the Control Panel will display “The learn operation succeeded”...
  • Page 59 PROGRAMMING Q4: KEYPADS Summary of RF Keypad (#) • The summary page allows you to quickly look over the different settings you chose for that keypad and make sure everything is correct. – If you need to adjust a setting, press EDIT CURRENT.
  • Page 60 IMPORTANT QUESTIONS Q:8 Dialer (default 0) If the system you are installing is POTS primary or GSM back-up, you must enable Q:8 so the system will look for a POTS line. Q:11 Enter CS Phone # (no default) Here is where you would enter the Central Station Receiver line. Remember to check for prefixes that might be required to dial out (Q:9).
  • Page 61 IMPORTANT QUESTIONS Q:43 Enter Installer Code (1561) Here is where you can change your installer code. Q:44 Lock Installer Programming (default 0) The installer programming lockout feature is provided to prevent takeovers. The Control Panel can be set To limit an installer’s access to programming questions after a period of 48 hrs. The 48 hr lockout timer Starts when the installer exits system configuration.
  • Page 62: Radio Status

    INSTALLER TOOLBOX RADIO STATUS The radio status option allows you to monitor your cell strength, the activity of the cell unit, its serial number, and other information. You can also run a cell phone test manually to check to make sure it is linked correctly to your Central Station.
  • Page 63: Restoring Defaults

    INSTALLER TOOLBOX RESTORING DEFAULTS You can choose to restore the system to its original default settings, or reset only the console or zones individually.
  • Page 64 INSTALLER TOOLBOX WALK TEST The Walk Test (Installer Toolbox) and System Test (Customer Toolbox) are identical. This will enable you, or the customer to trip the sensors to test the signal strength of the equipment and to make sure the components are installed correctly. This will not send a signal to your Central Station.
  • Page 65 INSTALLER TOOLBOX DISABLE SOUNDER By pressing “ok,” you will disable the sounder (siren) for 30 min. After that, It will automatically enable itself. Or you can manually enable the sounder with the same menu option.
  • Page 66: Super Switch

    TAKEOVER MODULE SUPER SWITCH • Convert 8 hardwire zones into 8 wireless zones by utilizing the existing hardwire system. • Stack up to 6 Takeover Modules onto 1 GO!CONTROL system. • Take over dry contacts as well as powered zones.
  • Page 67 TAKEOVER MODULE SUPER SWITCH G PORT Common ground port “LO” wires from the existing system 12V PORT 12 VDC power from the existing systems AUX power ZONE PORTS “HI” wires from existing system...
  • Page 68 TAKEOVER MODULE WIRING *Wiring order: 1) Disconnect all power to existing hardwire system 2) Completely wire the takeover module 3) Connect back-up battery terminals (module and existing system) 4) Reconnect the existing systems power supply BATT DC (AUX) POWER WIRES *If not powered up in correct order, The system will show a low battery HI WIRES...
  • Page 69 TAKEOVER MODULE PROGRAMMING Type: entry/exit, perimeter, etc… Equipment: 0873 TAKE-345 Serial#: XXX-XXX1 for each zone after, add 1 to the last digit Age: zone – new each zone after - existing Loop: 1 (always) Dialer Delay: disabled (unless required) Voice Descriptor: program accordingly Reports: enabled...
  • Page 70 HOME SERVICES WHAT IS Z-WAVE? SYSTEM CONFIGURATION ADDING A Z-WAVE DEVICE CREATING SCENES CREATING RULES Z-STAT (CT30)
  • Page 71: What Is Z-Wave

    HOME SERVICES WHAT IS Z-WAVE? Z-Wave is a next-generation wireless ecosystem that lets all your home electronics talk to each other, and to you, via remote control. It uses simple, reliable, low-power radio waves that easily travel through walls, floors and cabinets. Z-Wave control can be added to almost any electronic device in your house, even devices that you wouldn't ordinarily think of as "intelligent,"...
  • Page 72 Z-Wave Z-Wave is a WIRELESS COMMUNICATION PROTOCOL using the 908.42 MHz frequency. • Simple, energy efficient, two-way communication • Easily control lights, thermostats, locks, etc. • Uses mesh network topology for increased network robustness and range • Used by over 200 companies to make a wide variety of products.
  • Page 73 Z-Wave & the Install • Most Z-Wave devices have a line- of-sight range of 30-40 feet. • Unfortunately, homes have walls, appliances, or other things that can interfere with the signal. • Using another Z-Wave device that repeats (like an Evolve lamp module) will relay the signal to the out of range device.
  • Page 74 HOME SERVICES PROGRAMMING Questions 79 – 82 in System configuration are required to be modified for The Home Services portion of the Go!Control panel to function. Below are the questions and their options.
  • Page 75 HOME SERVICES PROGRAMMING Q79 SELECT Z-WAVE FEATURE Defaulted as (1) Disabled, Visible (0) Disabled (the Home Services button is hidden globally) (1) Disabled, Visible (The Home Services button is visible and when user presses the Home Services button the panel will read: “The Home Services feature is not currently activated.
  • Page 76 HOME SERVICES PROGRAMMING Q80 SELECT Z-WAVE SWITCH CONTROL FEATURE Defaulted as (0) Disabled (0) Disabled (1) Enabled...
  • Page 77 HOME SERVICES PROGRAMMING Q81 SELECT Z-WAVE THERMOSTAT CONTROL FEATURE Defaulted as (0) Disabled (0) Disabled (1) Enabled...
  • Page 78 HOME SERVICES PROGRAMMING Q82 SELECT Z-WAVE DOOR LOCK CONTROL FEATURE Defaulted as (0) Disabled (0) Disabled (1) Enabled...
  • Page 79 HOME SERVICES ADDING & REMOVING DEVICES Press SERVICES...
  • Page 80 HOME SERVICES ADDING & REMOVING DEVICES Press TOOLBOX...
  • Page 81: Installer Code

    HOME SERVICES ADDING & REMOVING DEVICES Enter INSTALLER CODE...
  • Page 82 HOME SERVICES ADDING & REMOVING DEVICES Press ADD/REMOVE DEVICES...
  • Page 83 HOME SERVICES ADDING & REMOVING DEVICES...
  • Page 84 HOME SERVICES ADDING & REMOVING DEVICES DISCOVERY SCREEN: PRESS AND RELEASE DEVICE BINDING SWITCH WHEN A DEVICE IS DISCOVERED, IT WILL SHOW THE MANUFACTURER AND THE NODE #...
  • Page 85 HOME SERVICES ADDING & REMOVING DEVICES DISCOVERY SCREEN: PRESS AND RELEASE DEVICE BINDING SWITCH WHEN A DEVICE IS REMOVED IT WILL SHOW THAT IT HAS BEEN REMOVED...
  • Page 86: Renaming A Device

    HOME SERVICES RENAMING A DEVICE Press SWITCHES...
  • Page 87: Device Bar

    HOME SERVICES RENAMING A DEVICE Press DEVICE BAR...
  • Page 88 HOME SERVICES RENAMING A DEVICE Press RENAME...
  • Page 89 HOME SERVICES RENAMING A DEVICE KEYBOARD: USE THE KEYBOARD TO CUSTOM NAME THE DEVICE...
  • Page 90 HOME SERVICES RENAMING A DEVICE KEYBOARD: USE THE KEYBOARD TO CUSTOM NAME THE DEVICE NOW THE STATUS SCREEN WILL SHOW THE DEVICE NAME RATHER THAN THE MANUFACTURER...
  • Page 91: Creating A Scene

    HOME SERVICES CREATING A SCENE Press SCENES...
  • Page 92: Add Scene

    HOME SERVICES CREATING A SCENE Press ADD SCENE...
  • Page 93 HOME SERVICES CREATING A SCENE Name the Scene...
  • Page 94 HOME SERVICES CREATING A SCENE Press ADD ACTION...
  • Page 95 HOME SERVICES CREATING A SCENE Select a Device Type...
  • Page 96 HOME SERVICES CREATING A SCENE Select The Action Press OK...
  • Page 97 HOME SERVICES CREATING A SCENE List of Scenes...
  • Page 98: Creating A Rule

    HOME SERVICES CREATING A RULE Press RULES...
  • Page 99 HOME SERVICES CREATING A RULE Press ADD RULES...
  • Page 100 HOME SERVICES CREATING A RULE Select the EVENT Select the SCENE...
  • Page 101 HOME SERVICES CREATING A RULE List of Rules...
  • Page 102 HOME SERVICES CREATING A RULE ON ALARM.COM...
  • Page 103 THERMOSTAT CT-30e WHY DO WE OFFER ONE? INSTALLATION STEPS NETWORK INCLUSION...
  • Page 104 THERMOSTAT CT-30e The Z-Stat (CT-30e) Manufactured by Radio Thermostat Co Flawless integration with the CNTRL2 Panel Touch Screen Interface 10 month battery life Also has a “C” wire for powered applications...
  • Page 105 THERMOSTAT WIRING Step 1 Cut all power to the HVAC system (turn off the breaker) Step 2 LABEL! LABEL! LABEL! There isn’t any wire color code with HVAC systems, so it is vital that you label the wires as you remove them from the existing thermostat. Step 3 Install your new 2GIG-Z-Stat by lining up your labeled wires with the ports.
  • Page 106 THERMOSTAT NETWORK INCLUSION Step 1 Make sure Questions 79 and 81 are enabled Step 2 Now, go to ADD DEVICES and link the thermostat. Press the MENU button on the right, then the MATE touch screen button on the left twice. Wait for the ADD DEVICES page to upload all the information from the thermostat, this may take a little bit (30 sec or so).
  • Page 107 THERMOSTAT NETWORK INCLUSION Step 1 Make sure Questions 79 and 81 are enabled Step 2 Now, go to ADD DEVICES and link the thermostat. Press the MENU button on the right, then the MATE touch screen button on the left twice. Wait for the ADD DEVICES page to upload all the information from the thermostat, this may take a little bit (30 sec or so).
  • Page 108: Network Discovery

    THERMOSTAT NETWORK DISCOVERY Step 3 Allow device to fully query and upload Step 4 Add to scenes or rules...
  • Page 109 2GIG Technical Support 855.2GIGTEC 855.244.4832 HRS of Operation Mon – Fri: 8am – 7pm (MST) Sat: 8am – 4pm (MST) Alarm.com Tech Support 9am – 7pm (EST M-F) Radio Thermostat Tech Support 9am – 12am (EST 7 days/week) 866.834.0470 888.207.6317 support@radiothermostat.com...
  • Page 110 Andrew Curtis Director of Customer Support acurtis@2gig.com o: 801-221-9162 c: 801-874-4085...

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