7 Troubleshooting
Note
Heads of the "22" series cannot be serviced because their necks are too thin.
These heads must be serviced together with the corresponding shanks.
Malfunction
The red LED ① flashes.
Signal sound is emitted.
The red LED ① flashes
during the service cycle.
Flashing LED light ② is on. Bar code is not detected or
Green LEDs ② flash. Sig‐
nal sound is emitted.
Oil leaks from the
handpiece after servicing.
LED ② 1 and 3 flash in al‐
ternating manner with 2 and
4. A signal is emitted.
Instructions for use QUATTROcare PLUS 2124 A - 1.008.3805
7 Troubleshooting | 6.2 Safety checks ("STK")
Cause
Spray can is not properly
inserted.
Spray can is empty.
The bridging function is ac‐
tivated.
cannot
be read.
Front door was opened pre‐
maturely.
The handpiece fell off the
adaptorduring the service.
The set blow-out time is too
short.
Fan is blocked or defective. Replace the fan.
31 / 36
Remedy
Insert spray can properly.
Insert different spray can.
See also:
2 Chapter "Removing a
spray can"
See also:
2 Chapter "Inserting a
spray can"
Insert original KaVospray
canister.
Notify the KaVo Service
Team.
Insert original KaVospray
canister.
Notify the KaVo Service
Team.
Wait for the service proce‐
dure to be completed and
an audio signal
to be emitted.
Properly mount the hand‐
piece. Repeat the service
procedure.
Set a longer blow-out time.
See also:
2 Chapter "Setting the
blow-out time"
Notify the KaVo Service
Team.
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