Gigaset N870 IP PRO Installation, Configuration And Operation

Gigaset N870 IP PRO Installation, Configuration And Operation

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Gigaset N870 IP PRO
Multicell System
Installation, configuration and operation

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Summary of Contents for Gigaset N870 IP PRO

  • Page 1 Gigaset N870 IP PRO Multicell System Installation, configuration and operation...
  • Page 2: Table Of Contents

    N870 IP PRO Multicell System – Introduction ........
  • Page 3 Using a handset connected to an N870 IP PRO base .......
  • Page 4: N870 Ip Pro Multicell System - Introduction

    N870 IP PRO Multicell System – Introduction N870 IP PRO Multicell System – Introduction N870 IP PRO is a DECT multicell system for connecting DECT base stations to a VoIP PBX. It combines the options of IP telephony with the use of DECT telephones.
  • Page 5 DECT manager should be lower (approx. 80 %). 60 DECT calls could be made simultaneously for VoIP calls, network directory sessions and info center sessions. For information on handset functions in relation to Gigaset base stations, visit wiki.gigasetpro.com. •...
  • Page 6 N870 IP PRO Multicell System – Introduction • Forming clusters A cluster defines a set of base stations of a DECT manager that shall synchronise in order to perform handover, roaming and overload balancing. Handover means to switch a handsets DECT connection to a new base station during a call.
  • Page 7 N870 IP PRO Multicell System – Introduction Deployments The N870 IP PRO Multicell System deployment can be delivered in different stages of expan- sions. Small Medium Large – XXL Embedded INT + DM device Embedded INT + DM device Virtualised integrator...
  • Page 8: Planning Your Dect Wireless Network

    PBX and its wireless coverage, as well as many ambient conditions, must be taken into consideration. The "N870 IP PRO - Site Planning and Measurement Guide" will make it easier for you to plan your multicell DECT network, explain the necessary preparatory work for the installation and describe how to carry out measurements in order to find the best positions for your base stations.
  • Page 9: N870 Ip Pro - Overview

    N870 IP PRO Multicell System – Introduction N870 IP PRO – overview Front Device button Set the device role; reset the device ¢ page 15 LED displays Operation status of the device ¢ page 17 LAN and power cable slot ¢...
  • Page 10: First Steps

    • Security leaflet The N870 IP PRO devices are powered by Power over Ethernet (PoE). If you do not use an Ethernet switch with PoE functionality and require a power adapter to connect to the mains power supply, you can order this as an accessory ( page 116).
  • Page 11 11 Register handsets and perform handset configuration page 57 All the handsets to be used for making calls over the N870 IP PRO must be registered at the telephone system. Any handset must get assigned an indi- vidual SIP account at the SIP PBX. When registering, the handset is perma- nently assigned a VoIP connection as the receive and send connection.
  • Page 12: Mounting The Device

    • When installing the base stations, please take into account the technical conditions for posi- tioning and the installation guidelines, which are described in the "N870 IP PRO - Site Plan- ning and Measurement Guide". • Install the base stations at the positions you determined when planning or measuring your DECT wireless network.
  • Page 13 First steps Connecting to the LAN DECT manager and base stations must be connected to the same Ethernet or virtual LAN sharing a common broadcast domain. If you intend to use DECT-LAN synchronisation, please consider the requirements ¢ mentioned in section "LAN-based synchronisation" ( page 43).
  • Page 14: Installing The Integrator (Large Installation)

    System-related/device-specific passwords Connecting the power supply Your N870 IP PRO is supplied with sufficient power via PoE (Power over Ethernet) if the device is connected to an Ethernet switch with PoE functionality (PoE class IEEE802.3af). In this case, you do not need to connect the device to the mains power supply.
  • Page 15: Defining The Device Role

    First steps Defining the device role On delivery all N870 IP PRO devices are configured as base station. To set up the DECT multicell system at least one device must be configured as DECT manager. Detailed information on device ¢...
  • Page 16: Wall Mounting

    First steps Wall mounting N870 IP PRO is intended for wall mounting. After connecting the LAN cable and setting the device role you can place it to the destined location. max. ø 8 mm max. 3 mm max. ø 4 mm Fix the device to the wall with two screws: ¤...
  • Page 17: Operation Hints

    Operation hints Operation hints Light emitting diodes (LED) Depending on the device role the LEDs on the front side show different operational states. The LEDs can have three different colours (red, blue, green) or can be off. DECT manager and base stations LED 1 (left) LED 2 (right) Description...
  • Page 18: Resetting Base Stations To Factory Settings Via Power Procedure

    Operation hints DECT manager (with DECT) LED 1 (left) LED 2 (right) Description 0.5 s 0.5 s 0.5 s 0.5 s 0.5 s 0.5 s 0.5 s 0.5 s Not synchronised, DECT ready Synchronised, DECT ready Synchronised, system traffic, no DECT traffic Synchronised, DECT traffic Synchronised, DECT overload Depending on traffic state...
  • Page 19: Emergency Reset To Factory Settings

    Operation hints Emergency reset to factory settings When the device is booting ¤ Press the device button for at least 10 seconds until all LEDs switch off release the button . . . the device is now in programming mode. ¤...
  • Page 20: Configuring The System

    Information about this can be found in the user guide for the relevant handset. The web configurator Use the web configurator to set up your N870 IP PRO and configure your DECT network. • Set up the DECT network, register and synchronise the base stations.
  • Page 21 Configuring the system ¤ Launch the web browser on your PC/tablet. ¤ Enter the current IP address for the Integrator/DECT manager in the address field of the web browser (for example: http://192.168.2.10). IP address of the device If the IP address is assigned dynamically via your local network's DHCP server, you can find the current IP address on the DHCP server in the list of registered DHCP clients.
  • Page 22 Configuring the system Showing/hiding the navigation menu On each web configurator page a side menu on the left allows you to navigate through the avail- able functions. The menu currently used is unfolded and the currently selected menu entry is coloured orange.
  • Page 23 Configuring the system Working with lists Changing the appearance of the list Filtering the list: ¤ Enter a search item (full field content) in the text field . . . only entries containing text matching the search item in any column are shown in the table. Filtering the list by column content: ¤...
  • Page 24 Configuring the system Web configurator menu overview Menu options that are available also in the DECT managers user interface are highlighted grey. The other options are available only on the Integrator. Settings Network page 25 DECT Manager Administration page 28 Synchronisation page 34 Base stations...
  • Page 25: Network Administration

    Network administration Network administration IP and VLAN settings This page is used to integrate the DECT multicell system into your company‘s local network. ¤ Settings Network IP/LAN If you change the IP address of the device or an error occurs when you are changing the IP settings, the connection to the web User Interface may be lost.
  • Page 26 Network administration Subnet mask The Subnet mask specifies how many parts of an IP address the network prefix must comprise. For example, 255.255.255.0 means that the first three parts of an IP address must be the same for all devices in the network, while the last part is specific to each device. In subnet mask 255.255.0.0, only the first two parts are reserved for the network prefix.
  • Page 27 Network administration VLAN Details in this area are only required if you connect your phone system to a local network that is divided into virtual subnetworks (VLAN – Virtual Local Area Network). In a tagged VLAN, data packets are assigned to the individual subnetworks via tags (markings) that consist of a VLAN identifier and the VLAN priority, amongst others.
  • Page 28: Dect Manager Configuration

    DECT manager configuration DECT manager configuration DECT manager configuration is only necessary in large installations with more than one DECT manager. It is only available on the Integrator user interface. To configure the DECT managers of your multicell system • Create a list of DECT managers with identifier on the administration page •...
  • Page 29 The column is hidden by default. Actions Adding a DECT manager to the list Before you can integrate N870 IP PRO devices as DECT managers into your multicell system, you first have to create a list of DECT managers on the administration page. ¤...
  • Page 30 DECT manager configuration Changing the number of list entries ¤ On the right side below the list select the maximum number of entries that should be displayed on a page (10, 25, 50, 100). Browsing through the list If there are more list entries than the selected number, you can browse through the whole table page by page.
  • Page 31 DECT manager configuration Password The password must be entered when registering the DECT manager at the Integrator. ¤ Enter a password for DECT manager registration. You should note this password to have it available, when you will have to enter the account data later at the DECT manager.
  • Page 32 DECT manager configuration DECT Manager log System log The system report (SysLog) gathers information about selected processes performed by the DECT manager and base stations during operation and sends this to the configured SysLog server. Activate system log ¤ Mark/unmark the check box to activate/deactivate the logging function. Server address ¤...
  • Page 33: Dect Manager Registration

    DECT manager configuration DECT manager registration You can now register the DECT managers at the Integrator. ¤ Assign the device role Base station and DECT manager with dynamic IP settings to the devices that are defined to act as DECT manager ( page 15).
  • Page 34: Dect Manager Synchronisation

    DECT manager configuration DECT manager synchronisation This page allows you to configure external synchronisation references for synchronisation clus- ters of your DECT managers. This way you could configure inter DECT manager synchronisation rules, to get base stations of multiple DECT managers in sync. Cluster-internal synchronisation is defined via base station synchronisation ( page 42).
  • Page 35 DECT manager configuration Actions Adding a synchronization reference to the list ¤ Click on Add . . . the DECT manager synchronization page is opened ( page 30). Deleting a synchronization reference from the list ¤ Select the check box next to the sync reference you want to delete. Multiple choice is possible.
  • Page 36 DECT manager configuration Cluster ¤ For a new entry: Select a cluster number of the selected DECT manager. Only one synchroni- sation reference can be set for a cluster. For an existing entry: The cluster number of the selected DECT manager is shown. Cluster external sync ¤...
  • Page 37: Base Stations

    Base stations Base stations The Integrator automatically recognises the base stations within the network. Base stations need to be confirmed, activated and synchronised. The menu is only available in the Integrator user interface. Base stations administration Use the following web configurator page to assign base stations to the DECT manager. ¤...
  • Page 38 Base stations Actions Editing base station data ¤ Click on next to the base station you want to edit . . . the data page for the base station is opened ( page 39). Deleting base station ¤ Select the check box of one or more base stations Click on Delete Confirm with Yes .
  • Page 39 Base stations ¤ On the right side below the list select the maximum number of entries that should be displayed on a page (10, 25, 50, 100). Browsing through the list If there are more list entries than the selected number, you can browse through the whole table page by page.
  • Page 40 Base stations Status Synchronization status of the base station: 0 Offline Not available 1 Deactivated Available, but not activated 2 No sync Activated, but not synchronised 3 Sync Activated and synchronised 4 Sync overload Synchronised, but DECT overload IP address Current IP address of the Base station.
  • Page 41 Base stations The following data can be edited Name / Location This name should make it easier to assign the base station within the logical and spatial structure of the DECT network. ¤ In the text field enter a descriptive name or description for the base station. Value: max. 32 characters IP address type The IP address type is copied from the setting for the DECT manager on the Network –...
  • Page 42: Base Station Synchronisation

    DECT managers can be configured via DECT manager administration page 34). For detailed information on DECT network planning, please refer to the "N870 IP PRO - Site Plan- ning and Measurement Guide". A base station shows its synchronisation status with an LED ( page 34).
  • Page 43 Base stations DECT-based synchronisation To relay DECT synchronisation signals from base station A to base station B, base station B must be able to receive signals from base station A with sufficient signal quality. DECT manager and base stations must be connected to the same Ethernet or virtual LAN sharing a common broadcast domain.
  • Page 44 Enhanced packet processing logics (like L3 switching or packet inspection) could have signif- icant negative impact on the resulting packet delay jitter. If possible, they should be deacti- vated for Gigaset N870 IP PRO base stations connected switch ports. •...
  • Page 45 Base stations Scenarios for LAN/DECT synchronisation hierarchy Scenario 1: Pure LAN synchronisation Use such a configuration, if all requirements for LAN synchronisation are fulfilled and the radio coverage is not stable enough to ensure reliable synchro- nisation. LAN master base 2 base 4 base 6 base 1...
  • Page 46 Base stations Scenario 2: Pure DECT synchronisation Use such a configuration if your environment ensures a stable DECT over the air synchronisation or your LAN does not fulfil the requirements for LAN synchronisation. Prior to installation of base stations for DECT synchronisation, you should have an idea, where in the centre to plan the level 1 base station and in which distances around the centre to place the next sync level's base station.
  • Page 47 Base stations Scenario 3: Mixed Use such a configuration, if your environment is mainly able to synchronise via DECT but there are particular circumstances which cannot always guarantee reliable DECT synchronisation, e.g., a passage through a fire door. For all base stations on levels lower than the LAN master you can individually decide whether it should be synchronised via DECT or LAN.
  • Page 48 Base stations List of synchronised base stations All activated base stations contained in the Connected base stations list ( page 37) appear in the Base station synchronisation list. ¤ Settings Base stations Synchronisation For each registered base station the following information is shown: MAC address Hardware address of the base station.
  • Page 49 Base stations Actions Setting up the base station synchronisation ¤ Select the cluster to which the base should be assigned to from the Cluster option menu. Base stations only synchronise within the same cluster, meaning that a handover of a handset from one cluster to a neighbouring cluster is not possible.
  • Page 50: Provider And Pbx Profiles

    Provider and PBX profiles Provider and PBX profiles Only available in the Integrator user interface. You can use up to ten different VoIP PBX or VoIP provider profiles, e.g. • your company's VoIP PBX • and/or public providers from which you have requested VoIP services. This page allows you to create a list of systems providing VoIP connections and other services for your phones.
  • Page 51 Provider and PBX profiles Proxy server address The SIP proxy is your VoIP provider's gateway server and the first SIP server, where the device should send SIP requests and expects to receive requests. ¤ Enter the IP address or the (fully qualified) DNS name of your SIP proxy server (max. 74 char- acters, 0 - 9, a - z, A - Z, -, ., _).
  • Page 52 Provider and PBX profiles Redundancy settings Redundancy - DNS query VoIP providers provide SIP server redundancy for load balancing and service reliability. SIP servers can be identified by DNS using different queries: Records just the specified IP addresses and the related port numbers. SRV + A Finds an available server port for the specified proxy and registration server.
  • Page 53 Provider and PBX profiles If the Outbound server address field is empty, the system behaves independently of the selected mode, as with Outbound proxy mode = Never. Outbound proxy port This is the port number of the outbound proxy server, where the device should send all SIP requests to (and where it in case of successful registration expects to receive requests from) ¤...
  • Page 54 Provider and PBX profiles Settings for codecs The voice quality of VoIP calls is mainly determined by the codec used for the transmission and the available bandwidth of your network connection. A "better" codec (better voice quality) means more data needs to be transferred, i.e. it requires a network connection with a larger bandwidth.
  • Page 55 Provider and PBX profiles RTP Packetisation Time (ptime) Length of time in milliseconds represented by the audio data in one packet. ¤ Select the size of RTP packets to send. Select between 10 / 20 / 30 ms. Signalling options for 'Hold' in Session Description Protocol (SDP) Call hold means that a user requests to put an active call on hold.
  • Page 56 Provider and PBX profiles CSTA Computer Supported Telecommunications Applications is a standard for the interaction between a computer and a PBX, independently from the manufacturer. If your PBX provides CSTA applications to be used by the registered handsets you have to activate the standard here. Account data for handset access can be configured for each handset ( page 64).
  • Page 57: Mobile Devices

    Mobile devices Mobile devices You can use the web configurator to register all handsets at the DECT network and for a VoIP connection. Use the add function of the Administration page to register single handsets or use the Registration Centre to register groups of handsets in one process. You can edit the settings for handsets, deactivate or delete them and make further settings e.g., for using directories and network services.
  • Page 58 Mobile devices Actions Adding a handset to the list ¤ Click on Add . . . the mobile devices data page is opened ( page 59). Copying handset data for another configuration ¤ Select the check box next to the handset whose settings you want to copy. Click on Copy .
  • Page 59 Mobile devices Displaying/ hiding columns: ¤ Click on the View option menu on the right Select the columns you want to be displayed in the table ( = displayed/hidden). Names of columns which cannot be hidden are greyed out. Changing the number of list entries ¤...
  • Page 60 Mobile devices Registering handsets ¤ Enter an IPUI, if you want to restrict the registration to a specific handset. ¤ Enter an authentication code manually or generate it via the Generate random PIN button. ¤ Enter all configuration data for the handset. ¤...
  • Page 61 Mobile devices RegStatus DECT registration status of the handset entry. The option menu allows you to change the status. Status Meaning / possible action to change the status To register The system is ready to register a handset using these settings. ¤...
  • Page 62 Mobile devices VoIP provider ¤ Choose a configured VoIP PBX/provider from the option menu. The connection must be configured on the Provider or PBX profiles page ( page 50). ¤ Enter the access data for the VoIP account in the relevant fields. These fields may vary depending on the PBX/provider profile.
  • Page 63 Mobile devices LDAP authentication Up to 10 directories in LDAP format can be provided by the phone system. The access to a corpo- rate directory can be provided individually for specific handsets. Selected LDAP book ¤ Select the LDAP directory to be provided on the handset from the option menu. At least one LDAP directory must have been set-up ( Show other LDAP servers ¤...
  • Page 64 Mobile devices Missed calls and alarms You can define if missed and accepted calls should be counted and if new messages of specific types should be indicated via the MWI LED on the handset’s message key. ¤ Select Yes/No next to Missed calls count/Accepted calls count, to activate/deactivate the call counter for missed and accepted calls.
  • Page 65: Handset Registration Centre

    Mobile devices Handset Registration Centre The registration centre allows you to register groups of handsets in one registration process. All handsets which are listed in the mobile devices list and have the registration status To register or Registering can be registered together. ¤...
  • Page 66: Telephony Settings

    Telephony settings Telephony settings The menu is only available in the Integrator user interface. General VoIP settings ¤ Settings Telephony VoIP This page allows you to make some general settings for the VoIP connections. SIP port ¤ Enter the SIP port used for VoIP connections. Range: 1-65535;...
  • Page 67: Audio Quality

    Telephony settings Security settings The phone system supports the establishment of secure voice connections over the internet via TLS certificates. Thereby, public and private keys are used to encrypt and decrypt the messages that are exchanged between SIP entities. The public key is contained within the certificate of an IP entity and is available for everyone.
  • Page 68: Call Settings

    Telephony settings Call settings On this page you can make advanced settings for VoIP connections. ¤ Settings Telephony Call settings Call transfer Participants can transfer a call to another participant as long as the PBX/provider supports this function. The call is transferred using the handset menu (via the display key) or using the R key. You can expand or change the settings for call transfer.
  • Page 69 Telephony settings Area Codes If you use VoIP to make a call to the fixed line, you may also have to dial the area code for local calls (depending on the provider). You can set your telephone system so that the access code is automatically predialled when any VoIP call is made in the same local area, and also for national long-distance calls.
  • Page 70: Xsi Services

    Soft services to perform telephony-related actions and to be notified about telephony events. N870 IP PRO enables the use of XSI services to provide the user with XSI directories and call lists. If you want to use XSI services, you need to enable the services and enter the XSI server address on this page.
  • Page 71: Online Directories

    Online directories Online directories N870 IP PRO allows you to set up up to ten corporate directories in LDAP format, a public and a corporate directory in XML format, as well as different XSI directories and make them available to the registered handsets.
  • Page 72 Online directories User access data If you want to define access data that have to be used by all users: ¤ Enter the access data for the LDAP directory in the Username and Password fields (max. 254 characters each). If you want to use individual access data for each handset, the access data is to be set during the handset configuration ( page 63).
  • Page 73 Online directories Name filter The name filter decides which attribute is used for the search. Example: (displayName=%). The percent sign (%) is replaced by the name or part of the name entered by the user. If a user enters the letter "A", for example, all entries in which the attribute displayName begins with "A"...
  • Page 74 Online directories Example: Data of an directory entry on the LDAP server: displayName Peter Black telphoneNumber 0891234567890 givenName Peter mobile 012398765432 Black . . . Attribute definition in the Web configurator: Display format %sn, %givenName; %telephoneNumber/%mobile The entry is shown on the handset as follows: Black, Peter;...
  • Page 75: Online Directories In Xml Format

    Online directories Online directories in XML format A public and/or a corporate online directory in XML format can be made available to the user. Use this page to enter the provider's details and a name for the directory. ¤ Settings Online directories ¤...
  • Page 76 Online directories Directory name ¤ For the selected XSI directories enter a name in the Directory name field. This is the name under which the directory will be displayed on the handsets.
  • Page 77: Online Services

    Online services Online services Additional functions as Info services, PBX control, and customer specific RAP (XHTML) applica- tions can be made available to the user via the handset menu Info Centre . For this purpose four additional menu entries can be defined that will be inserted into the handset user interface. The additional functions must be available as well formatted XHTML pages.
  • Page 78: System Settings

    System settings System settings Web configurator access rights On this page you define the access rights for the web configurator user interface. ¤ Settings System Web configurator Changing the web configurator password For security reasons, you should frequently change the password for web configurator access. There are two user roles with different user IDs, admin and user ( page 21).
  • Page 79 System settings Activated if password is longer than 7 characters The CLI access is automatically enabled if you have entered a valid password that has more than seven characters and click on the Set button. = enabled; = disabled CLI password ¤...
  • Page 80: Provisioning And Configuration

    VoIP phones support these features. However, for technical reasons auto-provisioning is not possible for all configuration parameters of the phone. Detailed information on how to establish a provisioning server and create provi- sioning profiles for Gigaset phones: wiki.gigasetpro.com ¤ Settings...
  • Page 81: Security

    System settings Security Only available in the Integrator user interface. The page allows you to organise the certificates used for secure internet communication and to define the credentials for HTTP authentication. ¤ Settings System Security Certificates The phone system supports the establishment of secure data connections on the Internet with the TLS security protocol (Transport Layer Security).
  • Page 82 System settings Import local certificate You can make available further certificates to your phone system. The certificates must have been downloaded to your computer before. ¤ Click Browse... and select the local certificate file from your computer‘s file system click on Upload .
  • Page 83: Date And Time

    System settings Date and time Only available in the Integrator user interface. By default, the system is configured so that the date and time are transferred from a time server on the internet. The page allows you to change the time servers, to set your time zone, and to make arrangements in case the internet time servers are not available.
  • Page 84: Firmware

    System settings Firmware Regular updates to the firmware for the Integrator/DECT manager and base stations are provided by the operator or supplier on a configuration server. You can upload these updates onto the Integrator/DECT manager as required. If a firmware update is provided in the form of an update file, you can store it on your computer and download it from there.
  • Page 85 System settings The firmware update may take up a longer period. Do not disconnect the devices from the local network during this time. For test reasons (e.g. for testing a new release) it is possible to have a specific firmware version on a DECT manager subsystem which may be different from the rest of the system.
  • Page 86 System settings Browsing through the list If there are more list entries than the selected number, you can browse through the whole table page by page. The number of pages is shown below the list. The current page is highlighted. ¤...
  • Page 87: Save And Restore

    System settings Save and restore Only available in the Integrator user interface. This page allows you to save and restore the system configuration. ¤ Settings System Save and restore Once you have configured the DECT manager and after making any changes to the configura- tion, particularly registering or de-registering handsets, you should save the latest settings in a file on the computer so that the current system can be restored quickly if problems occur.
  • Page 88: Dect Settings

    System settings DECT settings Only available in the Integrator user interface. Changing one of these settings requires a restart of the system. Ongoing calls will be cancelled. ECO DECT ECO DECT is an environment-friendly technology which reduces the power consumption and enables a variable reduction of transmission power.
  • Page 89 Due to different national regulations DECT units are required to use different frequency ranges to make them compatible with DECT systems in other areas. You can adapt the frequency range of the N870 IP PRO Multicell System to the requirements of your region. DECT Radio band ¤...
  • Page 90: Diagnostics And Troubleshooting

    Diagnostics and troubleshooting Diagnostics and troubleshooting Status information The web configurator provides a status page with important information on the multicell system operation and the connected devices. ¤ Status Overview The following information is provided. • Integrator status Device name * •...
  • Page 91: Base Station Events

    Diagnostics and troubleshooting Base station events Only available in the Integrator user interface. This page displays counters for diagnostic purposes relating to various events that affect the base stations, e.g. active radio connections, handovers, unexpectedly terminated connections, etc. ¤ Status Statistics Base stations The following information is given:...
  • Page 92 Diagnostics and troubleshooting Actions Downloading the information in MIB format For further processing of the statistic data using a MIB browser (Management Information Base) you can download the data in MIB format (Managed Objects). ¤ Click on Download MIB Select the location where the MIB file should be stored using the system file selection dialogue.
  • Page 93: Incidents

    Diagnostics and troubleshooting Displaying/ hiding columns ¤ Click on the View option menu on the right Select the columns you want to be displayed in the table ( = displayed/hidden). Names of columns which cannot be hidden are greyed out. Incidents Only available in the Integrator user interface.
  • Page 94: System Log And Snmp Manager

    Diagnostics and troubleshooting System log and SNMP manager Only available in the Integrator user interface. The system report (SysLog) gathers information about selected processes performed by the DECT managers and base stations during operation and sends this to the configured SysLog server.
  • Page 95 Diagnostics and troubleshooting Storing management information in MIB format You can store management information for all base stations in MIB syntax. ¤ Click on Download MIB Select the location where the MIB file should be stored using the system file selection dialogue . . . the file with the MIB information is stored in TXT format.
  • Page 96: Migration

    Migration Migration In order to migrate a small or medium N870 IP PRO Multicell System multicell system with one single DECT manager into a multi DECT manager installation, please perform the following steps: 1 Export the base station and handset configuration of your current installation ¤...
  • Page 97: Using A Handset Connected To An N870 Ip Pro Base

    Each handset is assigned a send and receive connection ( page 61). If your N870 IP PRO is connected to a PBX that permits the formation of groups, VoIP connections can also be assigned to groups. In this case, you will also receive calls on your handset that have been sent to your group number.
  • Page 98 Using a handset connected to an N870 IP PRO base Dialling from the redial list The redial list contains the numbers last dialled with the handset. ¤ Briefly press the Talk key . . . the redial list is opened .
  • Page 99: Accepting Calls

    Using a handset connected to an N870 IP PRO base Accepting calls Incoming calls for the connection assigned to your handset are signalled. ¤ Press the Talk key to accept the call. ¤ Switch off ringtone: Silence . . . the call can be accepted for as long as it is shown on the display ¤...
  • Page 100 Using a handset connected to an N870 IP PRO base Call swapping Switching between two calls. The other call is placed on hold. ¤ During an external call, dial the number of a second participant (consultation call) or accept a waiting caller . . . the display shows the numbers and/or names of both call participants ¤...
  • Page 101: Message Indication

    Using a handset connected to an N870 IP PRO base Message indication Notifications about accepted and missed calls, missed alarms and messages on the network mailbox are saved in messages list and can be displayed on the handset display. Which messages are displayed on the handset is defined during handset configuration in the ¢...
  • Page 102: Using The Network Mailbox

    The directories are displayed with the names specified in the web configurator. Example for handling a corporate directory on the handset page 109 If handsets are connected to an N870 IP PRO, it is not possible to transfer entries from the local directory to another handset. Using the network mailbox The network mailbox accepts incoming calls made via the corresponding line (corresponding VoIP phone number).
  • Page 103: Ldap Directory - Configuration Example

    LDAP directory – configuration example LDAP directory – configuration example To allow the entries of an LDAP directory to be displayed on the handsets, you will need to configure the phone’s LDAP client. This involves the following: • Setting up access to the LDAP server and database ¢...
  • Page 104 LDAP directory – configuration example LDAP Search base (BaseDN) The LDAP Search base (BaseDN) parameter specifies the starting point for the search in the LDAP directory tree. This starting point must be defined on the LDAP server and entered here for the LDAP client according to the server configuration.
  • Page 105: Filters

    LDAP directory – configuration example Filters With filters you define criteria by which the phone searches for certain objects in the LDAP data- base • The name filter determines which attributes are used in the search for directory entries. • The number filter specifies which attributes are used for the automatic search in the LDAP database when phone numbers are entered.
  • Page 106 LDAP directory – configuration example Filter format A filter consists of one or more criteria. A criterion defines the LDAP attribute in which the entered string is to be searched for, e.g. sn=%. The percent sign (%) is a placeholder for the user input.
  • Page 107 LDAP directory – configuration example Name filter The name filter determines which attributes are used for the search in the LDAP database. Examples: (displayName=%) The attribute displayName is used for the search. The percent sign (%) is replaced with the name or part of the name entered by the user.
  • Page 108: Attributes

    LDAP directory – configuration example Attributes For a directory entry (an object), a series of attributes are defined in the LDAP database, e.g. surname, first name, phone number, address, company etc. The set of all attributes that can be stored for an entry is stored in the schema of the relevant LDAP server. To access attributes or define search filters, you must know the attributes and their names in the LDAP server.
  • Page 109: Display On The Handsets

    LDAP directory – configuration example Specifying attributes for display on the phone In the web configurator you specify which of the available attributes from the LDAP database are to be queried and displayed on the phone. ¤ For each attribute of a directory entry, select the appropriate attribute from the LDAP data- base.
  • Page 110 LDAP directory – configuration example Entries in the directory The following description shows an example for the display of an LDAP directory on a handset. The menu shows all directories that have been set up and acti- Directories vated on the Online directories page in the web configurator. Each one appears with the name entered under Directory name ¢...
  • Page 111 LDAP directory – configuration example Displaying a directory entry ¤ to select the entry you want. ¤ Brown, Charly Press the display key View or the navigation key Surname: ¤ Brown Press the display key Options View First Name: The directory entry is displayed with its detailed information. Charly Only attributes for which a value is stored are shown ¢...
  • Page 112: Appendix

    If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset pro product see "Specifications").
  • Page 113: Authorisation

    Our environmental statement We at Gigaset Communications GmbH are aware of our social responsibility. That is why we actively take steps to create a better world. In all areas of our business – from product planning and production to sales and waste of disposal –...
  • Page 114: Care

    Appendix Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
  • Page 115: Technical Data

    Technical data Technical data Specifications Power consumption Operation as N870 IP PRO (DECT manager) < 3.8 W Operation as N870 IP PRO (base station) < 3.8 W General specifications DECT Manager and base stations Power over Ethernet PoE IEEE 802.3af < 3.8 W (Class 1)
  • Page 116: Accessories

    Equipment for planning and analysing your DECT multicell system. The case contains two cali- brated Gigaset S650 H PRO handsets and one Gigaset N510 IP PRO base station, plus other useful accessories for measuring the signal quality and wireless coverage on your DECT network.
  • Page 117: Index

    Index Index . . . Authentication code for handset registration ......Authorisation ......
  • Page 118 Index ......Column DHCP server displaying/hiding Diagnostics ..... .
  • Page 119 LAN master/slave ......Gigaset N720 SPK PRO (Site Planning Kit) LAN port .
  • Page 120 ... N870 IP PRO DECT multicell system ......
  • Page 121 Index ......Search base Time ......
  • Page 122 Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt © Gigaset Communications GmbH 2018 Subject to availability. All rights reserved. Rights of modification reserved. www.gigasetpro.com...

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