Dell Inspiron 7580 Service Manual
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Dell Inspiron 7580 Service Manual

Dell Inspiron 7580 Service Manual

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Inspiron 7580

Service Manual

Computer Model: Inspiron 7580
Regulatory Model: P70F
Regulatory Type: P70F002

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Summary of Contents for Dell Inspiron 7580

  • Page 1: Service Manual

    Inspiron 7580 Service Manual Computer Model: Inspiron 7580 Regulatory Model: P70F Regulatory Type: P70F002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......................7 Before you begin ................................7 Safety instructions................................7 Recommended tools................................7 Screw list.....................................8 2 After working inside your computer......................10 3 Removing the base cover..........................11 Procedure................................... 11 4 Replacing the base cover..........................13 Procedure..................................
  • Page 4 Post-requisites..................................24 13 Removing the coin-cell battery........................25 Prerequisites..................................25 Procedure..................................25 14 Replacing the coin-cell battery........................26 Procedure..................................26 Post-requisites..................................26 15 Removing the heat sink..........................27 Prerequisites..................................27 Procedure..................................27 16 Replacing the heat sink..........................28 Procedure..................................28 Post-requisites..................................28 17 Removing the fan............................29 Prerequisites..................................29 Procedure..................................29 18 Replacing the fan............................
  • Page 5 Post-requisites..................................39 25 Removing the I/O board..........................40 Prerequisites..................................40 Procedure..................................40 26 Replacing the I/O board..........................42 Procedure..................................42 Post-requisites..................................43 27 Removing the display assembly........................44 Prerequisites..................................44 Procedure..................................44 28 Replacing the display assembly........................46 Procedure..................................46 Post-requisites..................................47 29 Removing the system board........................48 Prerequisites..................................48 Procedure..................................48 30 Replacing the system board........................
  • Page 6 Enhanced Pre-Boot System Assessment (ePSA) diagnostics................... 77 Running the ePSA Diagnostics..........................77 Diagnostics..................................78 Enabling Intel Optane memory............................79 Disabling Intel Optane memory............................79 Flea power release................................79 Wi-Fi power cycle................................80 42 Getting help and contacting Dell.........................81 Self-help resources................................81 Contacting Dell..................................81 Contents...

  • Page 7: Before Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 8: Screw List

    Screw list NOTE: Screw color may vary with the configuration ordered. Table 1. Screw list Component Secured to Screw type Quantity Screw image Base cover Palm-rest assembly M2.5x5 Battery Palm-rest assembly M2x3 4-cell Battery (optional) Palm-rest assembly M2x3 Battery Keyboard shield M2x3 Hard-drive assembly Palm-rest assembly...
  • Page 9 Component Secured to Screw type Quantity Screw image Touchpad bracket Palm-rest assembly M2x2 Keyboard shield Palm-rest assembly M1.4x2 Keyboard Palm-rest assembly M1.2x1.5 Before working inside your computer...

  • Page 10: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.

  • Page 11: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Loosen the six captive screws that secure the base cover to the palm-rest assembly.
  • Page 12 Disconnect the battery cable from the system board. Press and hold the power button for 5 seconds to ground the system board. Removing the base cover...

  • Page 13: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the battery cable to the system board. Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover into place.
  • Page 14 Replacing the base cover...

  • Page 15: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 16: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm-rest assembly and keyboard shield.

  • Page 17: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 18 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Remove the hard-drive bracket off the hard drive. Removing the hard drive...

  • Page 19: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

  • Page 20: Post-Requisites

    Post-requisites Replace the base cover. Replacing the hard drive...

  • Page 21: Removing The Solid-State Drive/Intel Optane Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 22: Replacing The Solid-State Drive/Intel Optane Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.

  • Page 23: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 24: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 25: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 26: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the coin-cell battery to the palm-rest assembly. Connect the coin-cell battery cable to the I/O board.

  • Page 27: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 28: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.

  • Page 29: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 30 Removing the fan...

  • Page 31: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the fan on the palm-rest assembly and align the screw holes on the fan with the screw holes on the keyboard shield.

  • Page 32: Post-Requisites

    Post-requisites Replace the base cover. Replacing the fan...

  • Page 33: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 34: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, align and place the left speaker on the palm-rest assembly.

  • Page 35: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 36 Removing the wireless card...

  • Page 37: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 38: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 39: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Insert the power-adapter port into the slot on the palm-rest assembly.

  • Page 40: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 41 Removing the I/O board...

  • Page 42: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the I/O board on the palm-rest assembly and align the screw holes on the I/O board with the screw holes on the palm-rest assembly.

  • Page 43: Post-Requisites

    Post-requisites Replace the wireless card. Replace the base cover. Replacing the I/O board...

  • Page 44: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 45 Removing the display assembly...

  • Page 46: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.

  • Page 47: Post-Requisites

    Close the display and turn the computer over. Post-requisites Replace the wireless card. Replace the base cover. Replacing the display assembly...

  • Page 48: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 49 Using the pull tab, disconnect the hard-drive cable from the system board. Open the latch and disconnect the touchpad cable from the system board. Disconnect the power-adapter port cable from the system board. Remove the two screws (M2x3) that secure the USB Type-C port bracket to the system board and palm-rest assembly. Lift the USB Type-C port bracket off the system board.
  • Page 50 Remove the four screws (M2x2) that secure the system board to the palm-rest assembly and keyboard shield. Lift the system board off the palm-rest assembly. Removing the system board...

  • Page 51: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 52 Slide the I/O-board cable into the connector on the system board and close the latch to secure the cable. Adhere the tape that secures the I/O-board cable to the system board. Slide the display cable and touch-screen board cable (optional) into their respective connectors on the system board and close the latches to secure the cables.

  • Page 53: Post-Requisites

    Post-requisites Replace the power-adapter port. Replace the heat sink. Replace the memory modules. Replace the solid-state drive/Intel Optane. Replace the battery. Replace the base cover. Replacing the system board...

  • Page 54: Removing The Status-Light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 55: Replacing The Status-Light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align and place the status-light board in the slot on the palm-rest assembly.

  • Page 56: Removing The Touchpad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 57 Removing the touchpad...

  • Page 58: Replacing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the touchpad with the screw holes on the palm-rest assembly.

  • Page 59: Post-Requisites

    Post-requisites Replace the battery. Replace the base cover. Replacing the touchpad...

  • Page 60: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
  • Page 61 Remove the eight screws (M1.2x1.5) that secure the keyboard to the palm-rest assembly. Lift the keyboard off the palm-rest assembly. Removing the keyboard...

  • Page 62: Replacing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the keyboard membrane on the back of the keyboard.

  • Page 63: Post-Requisites

    Adhere the tapes that secure the keyboard shield to the palm-rest assembly. Post-requisites Replace the system board. Replace the power-adapter port. Replace the hard drive. Replace the fan. Replace the heat sink. Replace the solid-state drive/Intel Optane. Replace the board. Replace the display assembly.

  • Page 64: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.

  • Page 65: Replacing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest on a clean and flat surface.

  • Page 66: Downloading Drivers

    Downloading drivers Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 67: Downloading The Wi-Fi Driver

    Double-click the USB 3.0 driver file icon and follow the instructions on screen to install the driver. Downloading the Wi-Fi driver Turn on the computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 68 Click Product support enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. Click Drivers & downloads > Find it myself. Scroll down the page and expand Network.

  • Page 69: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 70: Entering Bios Setup Program

    Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 71 General Maximum Clock Speed Displays the maximum processor clock speed. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size. HT Capable Displays whether the processor is HyperThreading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used.
  • Page 72 System Configuration Enable External USB Port Enable or disable booting from USB mass storage devices connected to external USB port. USB PowerShare Enable or disable charging external devices through the USB PowerShare port. Audio Enable or disable the integrated audio controller. Keyboard Illumination Configures operating mode of the keyboard illumination feature.
  • Page 73 Table 7. System setup options—Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature. Expert Key Management Expert Key Management Enable or disable Expert Key Management. Custom Mode Key Management Select the custom values for expert key management. Table 8.
  • Page 74 Power Management Primary Battery Charge Configuration Set the primary battery charge settings with a preselected custom charge start and stop. Default: Adaptive. Table 11. System setup options—POST Behavior menu POST Behavior Adapter Warnings Enable adapter warnings. Default: Enabled. Fn Lock Options Enable or disable the Fn lock mode.

  • Page 75: System And Setup Password

    SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.

  • Page 76: Deleting Or Changing An Existing System Setup Password

    Wait for one minute. Connect the coin-cell battery. Replace the battery. Replace the base cover. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to clear the forgotten passwords. For more information, see www.dell.com/contactdell. System setup...

  • Page 77: Troubleshooting

    For more information, see Dell EPSA Diagnostic 3.0. Running the ePSA Diagnostics Invoke diagnostics boot by either of the methods that are suggested below: Power on the computer. As the computer boots, press the F12 key when the Dell logo is displayed. Troubleshooting...

  • Page 78: Diagnostics

    Select the device from the left pane and click Run Tests. If there are any issues, error codes are displayed. Note the error code and contact Dell. Shut down the computer. Press and hold the Fn key, while pressing the power button, and then release both.

  • Page 79: Enabling Intel Optane Memory

    Light pattern Problem description LCD failure CMOS battery failure PCI/video card failure Recovery image not found Recovery image found but invalid Camera status light: Indicates whether the camera is in use. • Solid white – Camera is in use. • Off –...

  • Page 80: Wi-Fi Power Cycle

    Turn on your computer. Wi-Fi power cycle If your computer is unable to access the internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.

  • Page 81: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 19. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter.

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