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LIMITED WARRANTY
Please use this as your reference for any customer service or warranty needs you may
have in the future.
You must register your product within 90 days of purchase in order to obtain
the warranty. Your warranty is not effective unless you register your product
within the time provided. In order to register your product go on-line to www.
warrantymichaeltoddbeauty.com and complete the information required for
registration.
LIMITED 2 YEAR WARRANTY. This limited warranty gives you specific legal rights and you
may have other rights which vary from jurisdiction to jurisdiction. Any claim for breach
of this limited warranty must be commenced within 2 years following the original
purchase.
For a period of two years from the date of purchase, Michael Todd Beauty LP
sonicsmooth
("MICHAEL TODD BEAUTY") warrants the
(the "Product") against
Covered Defects. If there is a Covered Defect during the warranty period MICHAEL
TODD BEAUTY agrees to exchange the Product with a new equivalent Product. This is
the sole remedy available for breach of this limited warranty.
The limited warranty begins on the date of purchase and expires 2 years thereafter. In
no event is the warranty period tolled or extended - including any period during which
the Product (or any parts thereof) is in repair or if the Product is replaced by MICHAEL
TODD BEAUTY during the warranty period.
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sonicsmooth
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Need help?
Do you have a question about the Sonicsmooth and is the answer not in the manual?
Questions and answers
good morning, why does my device no longer hold charge more than a few minutes? device is left in charging every day and should be fully charged.
The Michael Todd Sonicsmooth device may no longer hold a charge for more than a few minutes due to improper charging habits or battery degradation. If the device is rarely used, it should be recharged every three months to maintain its charging capability. Additionally, if the device is not seated properly in the Charging Cradle, it will not receive a charge. If the issue persists, the device should be charged for a minimum of five hours. If this does not resolve the problem, contacting Customer Service is recommended.
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How to reset battery cradle or inspect it for not charging. Unit is only 6 mos old and barely used. This was a gift thru Amazon and never registered for the warranty.
To inspect and reset the battery cradle for charging issues with the Michael Todd Sonicsmooth:
1. Check the Placement: Ensure the Sonicsmooth handle is sitting properly in the Charging Cradle. If it is not positioned correctly, it will not receive a charge.
2. Inspect the Charge Indicator:
- A green Power Light means the charge is good.
- A red Power Light indicates a low charge.
- If the Power Light flashes red, the device will power off after 10 minutes of use.
3. Recharge the Device: If the Sonicsmooth stops working, place it in the Charging Cradle for at least 5 hours.
4. Avoid Water Damage: Do not immerse the Charging Cradle in water, as it may cause malfunctions.
5. Contact Customer Service: If the issue persists after charging for 5 hours, reach out to Customer Service for assistance.
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I put the smooth head on by mistake. I can't get it off so I can use the blade
To remove the smooth head from the Michael Todd Sonicsmooth and use the blade, slide the device handle through the opening in the cartridge case along the Safety Edge tracks until the Safety Edge clicks into place. Use your pointer finger to hold the Safety Edge in place during attachment. Once secured, lift the device and attached Safety Edge from the cartridge.
This answer is automatically generated