Page 1 MODEL FO-4700 FO-5550 FO-5700 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Documents 3. Receiving Documents 4. Making Copies 5. Special Functions 6. Option Settings 7. Printing Reports and Lists 8. Maintenance 9. Troubleshooting...
Page 2 (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: SHARP ELECTRONICS CORPORATION Sharp Plaza, Mah- wah, New jersey 07430-2135TEL: 800-237-4277 As an ENERGY STAR...
Page 3: Introduction
Drum cartridge yield Resolution Note: This fascismile machine is Year 2000 compliant. *Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only). Rapid Key Dialing: 48 numbers...
Page 4 Full Dual Access Copy function Power requirements Operating temperature Humidity 50 pages max. (20 lb letter paper) FO-4700: 250 sheets (500-sheet cassette available as option) FO-5550/FO-5700: 750 sheets (tray and cassette) MMR, MR, MH, Sharp (H2) (FO-5700: Also supports JBIG)
Page 5: Important Safety Information
Power consumption Dimensions Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
Page 6 • Use only the power cord provided with the facsimile machine. • Unplug the machine from the power outlet and telephone jack and con- sult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water.
Page 7: Table Of Contents
Table of Contents Introduction ........1 Important safety information .
Page 8 Table of Contents Broadcasting ........68 Confidential Operations .
Page 9: Installation
1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. If any are missing, contact your dealer. Power cord Telephone line cord Toner cartridge Drum cartridge Rapid Key labels Paper size labels Document OUT tray Operation manual Received...
Page 10: A Look At The Operation Panel
A Look at the Operation Panel A Look at the Operation Panel Display This displays messages and prompts during operation and programming. LINE IN USE light This lights when the fax machine is using the telephone line. STATUS CHECK light This lights when a paper size error or paper jam occurs, or when the print compartment cover is open.
Page 11 Paper out indicator This lights when the fax machine is out of paper, or when the received document tray is not properly installed. If the machine has a paper cassette, the indicator blinks when one of the paper sources (tray or cassette) is out of paper, and lights steadily when all sources are out of paper.
Page 12: Contrast Key
A Look at the Operation Panel CONTRAST COVER SHEET Rapid Dial Keys Press one of these keys to dial a fax number automatically. (Note that you must attach the Rapid Key labels.) CONTRAST key Press this key to adjust the contrast before sending or copying a document.
Page 13 RELAY key Press this key to send a document to another Sharp fax machine and have that machine in turn relay the document to one or more end receiving machines. LIFE key Press this key, followed by 1, to check the total number of pages printed by the fax machine.
Page 14: Function Key
A Look at the Operation Panel Dial keypad (numeric keys) Use these keys to dial and program fax numbers. FUNCTION key Press this key to select various special functions. SPEED DIAL key Press this key to dial a Speed Dial number. COPY key Press this key to make a copy of a document.
Page 15 DUPLEX SCAN key Press this key to transmit or copy a two-sided document. REDIAL key Press this key to automatically redial the last number dialed. SPEAKER key Press this key when transmitting a document by Normal Dialling to listen to the line and verify the response of the receiving fax machine. BROADCAST key Press this key to send a document to a group of receiving fax machines.
Page 16: Connections
Connections Connections Points to keep in mind when setting up Do not place the machine in direct sunlight. Do not place the machine near heaters or air conditioners. Keep dust away from the machine. Install the machine on a level surface. Connecting the power cord Connect the female end of the power cord to the fax machine as shown.
Page 17 Connecting the telephone line cord Insert one end of the line cord into the jack on the back of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Note: The fax machine is set for touch-tone dialing. If you are on a pulse dial (rotary) line, you must set the fax machine for pulse dialing by changing Option Setting 22.
Page 18 Connections Attaching the document OUT tray Insert the protrusion on the right side of the machine into the hole in the right side of the document OUT tray as shown, then bend the tray slightly and insert so that the protrusion on the left side of the machine goes into the hole on the left side of the document OUT tray.
Page 19 Connection to a computer (option) Note: This function is available as an option. If you wish to use it, con- sult your dealer to have the PC interface board installed. If desired, you can connect the fax machine to the parallel port of any compatible computer.
Page 20 Connections Press the panel keys as shown to set Option Setting 31 (PC Interface Mode) to ON. (The option settings are explained in more detail in Chapter 6, Optional Settings.) Before you can use the fax machine as a printer, you must also install the printer software.
Page 21: Installing The Print Cartridges
Installing the Print Cartridges Follow the steps below to install or replace the toner and drum cartridges. The initial starter toner cartridge included with the fax machine can print about 3700 letter-size pages (4% coverage of each page). The replacement toner cartridge (FO-47ND) can print about 7500 letter-size pages.
Page 22 Installing the Print Cartridges If you are replacing the drum cartridge, remove the old cartridge and dispose of it according to local regulations. Remove the new drum cartridge from its packaging. Caution! Excessive exposure to light will damage the drum car- tridge.
Page 23 If you are installing a new toner cartridge, remove the new toner cartridge from its packaging. Shake as indicated by the arrows to distribute the toner evenly within the cartridge. Hold the toner cartridge by the handle and lower it into the print compartment.
Page 24 Installing the Print Cartridges Close the print compartment cover. Press down on the dot markings at the left edge to make sure the cover is completely closed. Reset the toner counter by pressing the LIFE key (flip up the Rapid Key overlay), 2, and the START key.
Page 25 REPLACE TONER will appear in the display. Printing will no longer be possible. Use the following replacement toner cartridge: Sharp FO-47ND toner cartridge When to replace the drum cartridge When the drum cartridge nears the end of its life, the drum cartridge indicator on the operation panel will blink.
Page 26: Loading Printing Paper
You can load up to 500 sheets of paper in the paper cassette. FO-4700: The paper cassette is available as an option. To have the cassette installed, consult your dealer. Note: To use A4 paper in the paper cassette, you must have a service technician adjust the cassette.
Page 27 Insert a stack of paper into the tray, print side up. If you loaded letter paper, make sure the end of the tray is pushed in. Otherwise a size error will result. Replace the received document tray. The received document tray must be attached for the fax machine to operate properly.
Page 28 Loading Printing Paper Push the pressure plate down until it locks into position. Place a stack of paper in the cassette, print side up. Make sure the stack of paper is not higher than the two tabs on the green paper guide and the metal tab.
Page 29: Entering Your Name And Fax Number
Entering Your Name and Fax Number Before you can begin using the fax machine, you must program your name and fax number. Once you program this information, it will appear automatically at the top of each fax page you send. Important! The law requires that your name, telephone/fax number, and the date and time appear on each fax message you send.
Page 30 The display will show: ENTER SENDER’S NAME Flip the Rapid Key overlay down (if it is up), and enter your name by pressing the appropriate letter keys as shown below. (Max. of 24 characters.) Example: SHARP = SPACE SHIFT CLEAR (Example) START...
Page 31 Press the SPACE key to enter a space. To change case, press the SHIFT key. To clear a mistake, press the CLEAR key. To enter a number as part of a name, press the appropriate numeric key. To select one of the following special symbols, press the SP key one or more times: !"#$%&’()*+,-/:;<=>?[¥]^_'{|} Press the START key.
Page 32: Setting The Date And Time
Setting the Date and Time Setting the Date and Time The date and time appear in the display, in reports, and at the top of each page you transmit. Set the date and time by pressing the keys on the operation panel as shown below. Note: Make sure the display shows the date and time before beginning a programming operation.
Page 33 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Press the * key to select A.M. or the # key to select P.M. Press the START key to start the clock.
Page 34: Volume Adjustment
Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using the UP and DOWN keys. Speaker Press the SPEAKER key. Press the UP or DOWN key. Display: SPEAKER VOLUME HIGH SPEAKER VOLUME MIDDLE SPEAKER VOLUME When the display shows the desired volume level, press the SPEAKER key to turn off the speaker.
Page 35 Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been pressed.) The ringer will ring once at the selected level, then the date and time will reappear in the display. Display: 4:RINGER VOLUME HIGH 4:RINGER VOLUME MIDDLE 4:RINGER VOLUME 4:RINGER VOLUME...
Page 36: Sending Documents
2. Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size (148 mm)
Page 37 Maximum scanning area The area of the document that the fax machine can scan is slightly smaller than the actual document size. Any letters or graphics outside this area will not be scanned. Maximum scanning width: Maximum scanning length: Other restrictions The scanner cannot recognize yellow, greenish yellow, or light blue ink.
Page 38: Loading The Document
Loading the Document Loading the Document Up to 50 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 50 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
Page 39: Adjusting The Resolution And Contrast
Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. Resolution The fax machine has four resolution settings: STANDARD FINE SUPER FINE HALF TONE The default resolution setting is STANDARD. If you don’t adjust the resolution before sending a document, the fax machine will automatically use STANDARD resolution.
Page 40 Adjusting the Resolution and Contrast To adjust the resolution setting, press the RESOLUTION key one or more times until the indicator light next to the desired setting comes RESOLUTION Contrast The fax machine has three contrast settings: AUTO DARK LIGHT The default setting is AUTO.
Page 41: Sending A Fax By Normal Dialing
Sending a Fax by Normal Dialing With Normal Dialing, you press the SPEAKER key and then dial by pressing the numeric keys. Normal Dialing allows you to listen to the line through the speaker to make sure the other fax machine is responding. (Note that the speaker is not a speakerphone;...
Page 42 Sending a Fax by Normal Dialing If the pressed the SPEAKER key, dial the number of the receiving machine by pressing the numeric keys on the fax machine. If you are using an extension phone, dial using the keypad on the extension phone.
Page 43: Programming Auto-Dial Numbers
Forty-eight Rapid Keys are available. Rapid Dial Keys also allow you to program a backup fax number, which is automatically dialed if the first fax number is busy. Seventy-five Speed Dial numbers are available on the FO-4700/FO- 5550, and one hundred Speed Dial numbers are available on the FO-5700.
Page 44 “1” to “75” on the FO-4700/FO-5550, or “1” to “100” on the FO-5700. (If you enter less than two digits on the FO-4700/ FO-5550, or three digits on the FO- 5700, press the START key to complete the entry.)
Page 45 Enter a backup fax number to be dialed if the first number is busy. (If you don’t want to enter a backup number, go directly to Step 13.) Press the START key. Programming Auto-Dial Numbers Example: SHARP START CANCEL (Example) START...
Page 46 Programming Auto-Dial Numbers Enter a name for the backup fax number. (If you don’t want to enter a name, go directly to Step 13.) Press the START key. Return to Step 4 to program another number, or press the STOP key repeatedly to return to the date and time display.
Page 47 Clearing auto-dial numbers Note: You cannot clear a number if it is used in a program or timer oper- ation, if it is used to specify the relay fax machine in a relay group, or if it is included in a Group Key. First clear the number from the operation or group, then perform the following clearing procedure.
Page 48: Making Changes
Programming Auto-Dial Numbers Return to Step 3 to clear another number, or press the STOP key repeatedly to return to the date and time display. Making changes To make changes in a number previously stored, repeat the programming procedure. Select the Rapid Key or Speed Dial number for which you want to make changes in Step 4, and then change the number(s) and/or name(s) when they appear in the display (Steps 5, 7, 10 and 12).
Page 49: Sending A Fax By Automatic Dialing
Sending a Fax by Automatic Dialing Dual Access The fax machine features full dual access, which means that you can load a document and dial by automatic dialing even when the fax machine is occupied with another operation. After you dial, your document will be immediately scanned into memory and then transmitted once all previously set operations have been completed.
Page 50 Sending a Fax by Automatic Dialing remains in the scanner, open the operation panel by squeezing the release marked PANEL RELEASE and remove it.) If Option Setting 23 is set to NO, press the START key or the STOP key as follows: Press the START key if you want to transmit the pages which have been stored up to that point in memory.
Page 51 Rapid Key Dialing If the number you want to dial has been programmed in a Rapid Key, you can dial it by pressing the Rapid Key. Load the document(s). SEND READY will appear in the display. Set the resolution and/or contrast if desired.
Page 52 Sending a Fax by Automatic Dialing Speed Dialing If the number you want to dial has been programmed in a Speed Dial number, you can dial it by pressing the SPEED DIAL key and then entering the Speed Dial number. Load the document(s).
Page 53 Check the display. If the name or number shown is correct, press the START key. (If not, press the STOP key and then repeat Step 2.) Direct Keypad Dialing You can also enter a full number with the number keys and then press the START key to begin dialing.
Page 54 Sending a Fax by Automatic Dialing Enter the number of the receiving machine by pressing the numeric keys. If a pause is required between any of the digits to access a special service or an outside line, press the REDIAL key (two seconds per pause).
Page 55 Load the document(s). SEND READY will appear in the display. Set the resolution and/or contrast if desired. Press the SEARCH DIAL key (flip up the Rapid Key overlay). Enter the first letter of the stored name by pressing the appropriate letter entry key.
Page 56 Sending a Fax by Automatic Dialing Press the START key. The document will be automatically transmitted once the connection is established. Chain Dialing An auto-dial number set for Chain Dialing can be combined with another auto-dial number or digits entered manually with the numeric keys to dial one phone number up to 50 digits long.
Page 57 Automatic redialing If you use automatic dialing (including Direct Keypad Dialing) and the line is busy, the fax machine will automatically redial the number. The fax machine was set at the factory to make 2 redialing attempts at intervals of 5 minutes. To stop automatic redialing, press the CHANGEOVER key to show the telephone line status in the display (make sure that RECALL MODE appears on the top line of the display and the number of the...
Page 58 Sending a Fax by Automatic Dialing If an error or power failure occurs during transmission of a cover sheet, retransmission will not take place. Checking documents in memory To display information on documents that are waiting in memory for transmission, follow the steps below. You can also cancel a transmission with this procedure.
Page 59 To cancel a memory transmission If you know the memory number assigned to a memory transmission, you can cancel it with the following procedure. (If you don’t know the memory number, use the preceding procedure.) Press the MEM. STATUS key (flip up the Rapid Key overlay) and then 4.
Page 60: Cover Sheet
Cover Sheet Cover Sheet You can have the fax machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver’s name and number if a Rapid Key or Speed Dial is number is used, the sender’s name and number, and the total number of pages.
Page 61 Press the COVER SHEET key. The display will briefly show COVER SHEET MODE ENTERED, and then revert to SEND READY. To cancel the cover sheet selection, press the STOP key. Dial the receiving party and transmit the fax. If desired, you can set your fax to automatically send a cover sheet with every transmission (you do not have to press the COVER SHEET key each time).
Page 62: Batch Page Numbering
Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
Page 63 Dial the receiving machine and transmit the document. Comments: If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key. If the number of pages actually transmitted does not coincide with the batch number entered, the alarm will sound and PAGE COUNT ERROR will appear in the display.
Page 64: Receiving Documents
3. Receiving Documents The fax machine has two modes for receiving calls: AUTO mode: Select this mode when you only want to receive faxes on the line connected to the fax machine. The fax machine will answer all calls automatically and receive incoming faxes. MANUAL mode: Select this mode when you have an extension phone connected to the same line as the fax machine and you want to receive both faxes and...
Page 65: Using Auto Reception Mode
Using AUTO Reception Mode In AUTO reception mode, the fax machine automatically answers all calls on one ring and receives incoming faxes. You can change the number of rings on which the machine answers calls by changing Option Setting 2. (See Chapter 6, Optional Set- tings.) If you pick up an extension phone before the fax machine answers, you can talk to the other party and/or receive a fax as explained...
Page 66: Substitute Reception To Memory
Substitute Reception to Memory Substitute Reception to Memory If the fax machine runs out of paper, toner, or the paper jams, incoming documents will be automatically stored in memory. When you have received a document in memory, FAX RCVD IN MEMORY will appear in the display, together with NO PAPER, REPLACE TONER, or PAPER JAM.
Page 67: Making Copies
4. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling the fax machine to double as an office copier. You can perform all steps of a copy operation even when the fax machine is busy printing other copy jobs, or when it is printing a received document after the line has been disconnected.
Page 68 Making Copies Enter the desired number of copies per original with the numeric keys. If the desired number of copies is from 1 to 9, enter “0” first. The display will show: MULTI/SORT COPY MODE 1=MULTI, 2=SORT Press 1 (MULTI) if you do not want the copies sorted, or 2 (SORT) if you want the copies sorted.
Page 69 Checking copy jobs in memory You can display the status of copy jobs in memory by following the steps below. You can also cancel copy jobs with this procedure. Press the MEM. STATUS key (flip up the Rapid Key overlay) and then the 1 key.
Page 70: Special Functions
Enter one or more Speed Dial numbers, pressing the SPEED DIAL key before each number. (If you enter less than 2 digits for a number on the FO-4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry.)
Page 71 Enter one or more full fax numbers (max. of 20) with the numeric keys, pressing the START key after each full number. Press one or more Group Keys. (See Storing numbers in Group Keys at the end of this section.) Press the START key.
Page 72: Broadcasting Using A Group Key
Broadcasting Broadcasting using a Group Key If the fax machines to which you want to broadcast have all been programmed into one Group Key (see Storing numbers in Group Keys which follows), you can perform the broadcasting operation using the following simplified procedure: Load the document(s).
Page 73 Storing numbers in Group Keys Group Keys allow you to dial a group of fax numbers by simply pressing the appropriate Group Key once. To store a group of numbers in a Group Key, follow the steps below. Any Rapid Key that is not already programmed as a Rapid Key or a Program Key can be used as a Group Key.
Page 74 Broadcasting Enter fax numbers using one or both of the following methods: Press one or more Rapid Keys. Enter one or more Speed Dial numbers with the numeric keys, pressing SPEED DIAL before each number (if you enter less than 2 digits for a number on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press START to...
Page 75: Confidential Operations
Confidential transmission is only possible when the receiving machine is a Sharp model with confidential reception capability. To use this function, your name and fax number (OWN PASS- CODE) must be entered in your fax machine as explained in Chap- ter 1.
Page 76 Confidential Operations If the receiving machine has multiple confidential mailboxes, enter the appropriate mailbox number with the numeric keys (this step is required for machines with multiple mailboxes). If the receiving machine doesn’t have multiple mailboxes, go directly to Step 4. Press the START key.
Page 77 Confidential reception When another fax machine sends you a document by confidential transmission, your fax machine holds it in memory instead of immediately printing it out. The document cannot be printed out until you enter the correct passcode. Your fax has 10 "mailboxes" in which confidential documents can be received.
Page 78 Press the START key. Note: After entering the passcode, your fax will print it out for your records. If you forget the passcode and have kept no record, contact your Sharp dealer. Clearing the passcode Press the CONFIDENTIAL Key and then 4.
Page 79 Enter the 2-digit number that identifies the mailbox you want to clear. Enter the 4-digit passcode of the mailbox with the numeric keys. Press the START key. Printing out received documents When you have received a confidential document, RCVD CONF. FAX will appear in the display.
Page 80 Confidential Operations Enter your confidential passcode. Press the START key. Printing will begin. After printing, the document will be erased from memory. (Example) START...
Page 81: Relay Request
Important: Relay Request can only be used if the intermediate relay machine is a Sharp machine having the Relay Broadcast function. Storing a relay group To make a relay request, you must first store a relay group. This consists of the fax number of the intermediate relay machine and the fax numbers of the end receiving machines.
Page 82 Speed Dial number Group Key number Full number If another FO-4700/5550/5700 is to be the relay machine, only Speed Dial numbers of end receiving machines from "00" to "99" can be entered in the relay group. To allow Speed Dial numbers above "99"...
Page 83 Enter the fax number of the relay machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry).
Page 84 Relay Request Press numeric keys to enter Speed Dial numbers (2-digit numbers only) for the end receiving machines that are programmed in the relay machine. If you don’t want to enter Speed Dial numbers, go directly to Step 9. Press the START key. Press numeric keys (not Group Keys) to enter Group Key numbers for end receiving machines that are...
Page 85 Return to Step 2 to enter another relay group, or press STOP repeatedly to return to the date and time display. Clearing a relay group To clear a relay group, you need to know the 2-digit number that identifies it. You can check the number by printing out the Relay Group List as explained in Chapter 7.
Page 86 Relay Request Requesting a relay transmission Important: To request a relay transmission, your fax number must be entered into the Relay Passcode List of the relay fax machine by the operator of that fax machine. (Your number must also be entered in your fax machine as explained in "Entering Your Name and Fax Number"...
Page 87 Press the START key to send the document through memory, or the DOCUMENT key to send the document directly from the feeder. Relay Broadcast The FO-5700 can also act as a relay station. It will receive a document from a fax machine requesting a relay transmission, and automatically broadcast it to the stations that the requesting machine specifies.
Page 88 Relay Request Press 1 to enter a number, or 2 to clear a number. Entering: Enter a 2-digit number ("01" to "10"). This identifies the fax number you will enter in the next step. Clearing: Enter the 2-digit number that identifies the fax number you want to clear, and go to Step 5.
Page 89: Polling
Enter one or more Speed Dial numbers, pressing the SPEED DIAL key before each number. (If you enter less than 2 digits on the FO-4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry.) Press one or more Group Keys.
Page 90 Polling Enter one or more full fax numbers with the numeric keys, pressing the START key after each full number. Press the START key. Reception will begin. Serial Polling using a Group Key If the fax machines you want to poll have all been programmed into one Group Key, you can poll them by simply pressing that Group Key.
Page 91 Load the document. Set the reception mode to AUTO (press the FUNCTION key, 1 and 1). Press these keys: The display will show: 9:MEMORY POLL MODE ENTER #(1-2,*,#) Press 1 to select SET. If you are adding pages to a document already stored, press 1 to select APPEND, and go to Step 6.
Page 92 Polling Clearing a document To clear a memory poll document from memory, follow the steps below: Press these keys: The display will show: 9:MEMORY POLL MODE ENTER #(1-2,*,#) Press 2 to select CLEAR. Press START to clear the document. Polling Security Polling Security allows you to prevent unauthorized polling of your fax.
Page 93 Note: System and ID numbers can only be used if the other fax machine is also a Sharp machine. Turning Polling Security on and off Polling Security is turned on or off with Option Setting 8. This procedure is explained in Chapter 6, Optional Settings.
Page 94 Polling Enter the fax number (max. 20 digits) by pressing the numeric keys. Press the START key. Return to Step 3 to enter (or clear) another number, or press STOP repeatedly to return to the date and time display. Programming and clearing a System number One 4-digit System number can be programmed in your fax machine for giving and receiving polling permission.
Page 95 Enter the number (4 digits) with the numeric keys. Press the START key. Press the STOP key repeatedly to return to the date and time display. Storing and clearing ID numbers for polling permission Up to five 4-digit ID numbers can be programmed in your fax machine for giving and receiving polling permission.
Page 96 Polling Storing: Enter a number from 1 to 5. This number identifies the ID number you will enter in the next step. Clearing: Enter the number which identifies the ID number you want to clear, and go to Step 5. Enter the ID number (4 digits) by pressing the numeric keys.
Page 97: Power Save Mode
Power Save Mode Power Save Mode allows you to conserve power by turning off the laser printer heater in the fax machine. While Power Save Mode is on, the laser printer heater is off and incoming faxes are received to memory.
Page 98 Power Save Mode Enter 34 by pressing the numeric keys. The display will show: 34:POWER SAVE TYPE 1=REAL TIME, 2=TIMER Press 1 to select REAL TIME, or 2 to select TIMER. Press the STOP key twice to return to the date and time display. Turning on Power Save Mode when REAL TIME is selected To turn on Power Save Mode when REAL TIME is selected, simply press the POWER SAVE key.
Page 99 Turning on Power Save Mode when TIMER is selected When TIMER is selected, Power Save Mode turns on and off automatically at the times you specify. Follow the steps below to set the on and off times. Press the POWER SAVE key. The display will show: POWER SAVE MODE 1=TIMER ON, 2=SET...
Page 100 Power Save Mode Enter the time you want Power Save Mode to turn off every day (END TIME). Enter two digits for the hour (01 to 12) and two digits for the minute (00 to 59). When finished, enter * for A.M. or # for P.M. Press the START key.
Page 101 Enter a 1-digit number for the day each week you want Power Save Mode to turn on, and a 1-digit number for the day after which you want it to turn off: 0: Sunday 1: Monday 2: Tuesday 3: Wednesday 4: Thursday 5: Friday 6: Saturday...
Page 102 Power Save Mode Enter the ending day of the period you want Power Save Mode to be on. Enter a 2-digit number for the month (01 to 12), and a 2-digit number for the day (01 to 31). Press the START key. The display will show: TIMER ON? 1=YES, 2=NO...
Page 103: Timer Operations
Timer Operations The Timer function allows you to set up an operation to be performed automatically at a specified time. Up to 48 operations can be set at any one time, and the time of each can be set up to a week in advance. You can use this function to take advantage of lower off-peak rates without having to be there when the operation is performed.
Page 104 Timer Operations Press the START key. Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Press the * key to select A.M. or the # key to select P.M. Enter a 1-digit number for the day of the operation (skip this step if the operation will be performed within...
Page 105 Transmission (Continued from Initial procedure.) Dial the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry).
Page 106 Timer Operations Load the document and then press the START key. The document will be scanned into memory. Confidential transmission (Continued from Initial procedure.) Enter the mailbox number (2 digits). (Go directly to Step 10 if the receiving machine does not have mailboxes.) Press the START key.
Page 107 Dial the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry).
Page 108 Timer Operations Polling (Continued from Initial procedure.) Dial the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry).
Page 109 SPEED DIAL key before each number. (If you enter less than 2 digits on the FO-4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry.) Enter one or more full fax numbers with the numeric keys, pressing the START key after each full number.
Page 110 SPEED DIAL key before each number. (If you enter less than 2 digits on the FO-4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry.) Enter one or more full fax numbers with the numeric keys, pressing the START key after each full number.
Page 111 Load the document and then press the START key. The document will be scanned into memory. Relay Request (Continued from Initial procedure.) Enter the 2-digit relay group number by pressing the numeric keys. Press the START key. Adjust the resolution and or contrast if desired, and then press the START key.
Page 112 Timer Operations Load the document and then press the START key. The document will be scanned into memory. Canceling a timer operation If you need to cancel a timer operation before it is performed, follow the steps below. You will need to know the number assigned to the operation in order to cancel it.
Page 113 Press the START key. Press the STOP key repeatedly until you return to the date and time display. Timer Operations START STOP...
Page 114: Batch Transmission
Batch Transmission Batch Transmission Batch transmission allows you to store a number of documents in memory for automatic transmission to one location at a set time. If you often send documents to a particular location, this function helps reduce telephone line costs by allowing you to conveniently send multiple documents on one connection.
Page 115 If no documents have been stored under a Batch Key when the time for transmission arrives, transmission will not take place. Load the document (s). SEND READY will appear in the display. Press the appropriate Batch Key. After scanning, the message number assigned to your document will appear in the display.
Page 116 Batch Transmission Canceing a document stored for batch transmission If necessary, you can cancel a document stored for a batch transmission before transmission takes place. To do so, you will need to know the message number assigned to the document. If you don’t remember the message number, print out the Batch Transmission List (see Batch Transmission List in Chapter 7).
Page 117: Entering And Using Programs
Entering and Using Programs If you frequently perform the same operation involving the same party, you can program all the steps of the operation into one Program Key. This allows you to perform the operation by simply pressing that key. Any Rapid Key which is not already programmed as a Rapid Key or a Group Key can be used as a Program Key.
Page 118 (skip this step if the operation will be performed within the next 24 hours): 0: Sunday 1: Monday 2: Tuesday 3: Wednesday 4: Thursday 5: Friday 6: Saturday Example: SHARP START Example: 9:25 A.M. Example: Monday P .M.
Page 119 Press the START key. Press the * key or the # key until the desired operation appears in the display. Transmission (SEND MODE) Confidential transmission Polling Serial Polling Broadcasting Relay Request Batch transmission (this will only appear if a timer setting was made) Memory Polling (this will not appear if a timer setting was made) Press the START key and go to the...
Page 120 Entering and Using Programs Transmission (Continued from Initial procedure.) Dial the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry).
Page 121 If you want the document to be sent through memory, press the START key. If you want the document to be sent directly from the feeder, press the DOCUMENT key. (This is not possible if you included a timer setting.) Press the STOP key repeatedly until you return to the date and time display.
Page 122 Entering and Using Programs Dial the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry).
Page 123 Press the STOP key repeatedly until you return to the date and time display. Polling (Continued from Initial procedure.) Dial the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number (if you enter less than 2 digits on the FO- 4700/FO-5550, or 3 digits on the FO-5700, press the START key to...
Page 124 SPEED DIAL key before each number. (If you enter less than 2 digits on the FO-4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry.) Enter one or more full fax numbers with the numeric keys, pressing the START key after each full number.
Page 125 SPEED DIAL key before each number. (If you enter less than 2 digits on the FO-4700/FO-5550, or 3 digits on the FO-5700, press the START key to complete the entry.) Enter one or more full fax numbers with the numeric keys, pressing the START key after each full number.
Page 126 Entering and Using Programs Press the START key Press the STOP key repeatedly until you return to the date and time display. Relay Request (Continued from Initial procedure.) Enter the 2-digit relay group number by pressing the numeric keys. Press the START key. Adjust the resolution and or contrast if desired, and then press the START key.
Page 127 If you want the document to be sent through memory, press the START key. If you want the document to be sent directly from the feeder, press the DOCUMENT key. (This is not possible if you included a timer setting.) Press the STOP key repeatedly until you return to the date and time display.
Page 128 Entering and Using Programs Press the START key. Adjust the resolution and or contrast if desired, and then press the START key. Press the START key Press the STOP key repeatedly to return to the date and time display. Being Polled (Memory polling) (Continued from Initial procedure.) Press 1 to allow polling only once, or 2 to allow polling an unlimited...
Page 129 Adjust the resolution and or contrast if desired, and then press the START key. Press the START key Press the STOP key repeatedly until you return to the date and time display. Clearing a Program Key To clear a Program Key, follow these steps: Press these keys: The display will show: 1:PROGRAM ENTRY MODE...
Page 130 Entering and Using Programs Press the START key. Press the STOP key repeatedly until you return to the date and time display. Using a Program Key Follow the steps below to perform a programmed operation. If this is a transmission or memory polling operation, load the document.
Page 131 Canceling a programmed timer operation If a Program Key has been pressed for a timer operation and you need to cancel the operation before it is performed, follow the steps below. Note: This procedure will not work for a document stored for a batch transmission.
Page 132: Duplex Scanning For Two-Sided Documents
Duplex Scanning for Two-sided Documents Duplex Scanning for Two-sided Documents To transmit or copy documents which have printing or graphics on both sides of the page or pages, use Duplex Scanning. With this function, you simply feed the document (all pages) through the machine once, turn the stack of pages over, and feed it through again.
Page 133 Perform all steps of the desired copy or memory transmission. When all pages of the document have been scanned, turn the stack over (do not change the page order) and load it again. Press the START key. Duplex Scanning for Two-sided Documents START...
Page 134: Print Hold
Press the START key. Note: After entering the passcode, your fax will print it out for your records. If you forget the passcode and have kept no record, contact your Sharp dealer. FUNCTION CLEAR (Example) START...
Page 135 Turning on Print Hold To turn on the Print Hold function, set Option Setting 30 to YES. This procedure is explained in Chapter 6, Optional Settings. Note: The Print Hold function cannot be turned on when Power Save Mode is on. Printing out received documents When the Print Hold function is turned on and you have received documents in memory, RCVD PRINT HOLD FAX will appear in the...
Page 136: Department Control
When it is activated, a department code must be entered before an operation can be performed. Department Control can only be activated by your Sharp dealer. If you want to use this function, contact your dealer. Department Control allows you to track the number of pages trans- mitted as well as the transmission time for each authorized depart- ment or person.
Page 137 Entering: Enter a 2-digit number from “01” to “30” with the numeric keys. This number identifies the Department Code that you will enter in the next step. Clearing: Enter the 2-digit number that identifies the Department Code you want to clear. Entering: Enter a Department Code (4 digits or the number of digits set by Option Setting 27).
Page 138 Department Control Return to Step 3 to enter (or clear) another Department Code, or press the STOP key one or more times until you return to the date and time display. Accessing the machine When Department Control is activated, you must enter your Department Code before performing an operation.
Page 139: Blocking Reception Of Unwanted Faxes
Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 20 (Anti- Junk Fax) to YES as explained in Chapter 6, and then enter the fax numbers from which you do not want to receive faxes as shown below.
Page 140 Blocking Reception of Unwanted Faxes Entering: Enter a 2-digit number from “01” to “50” with the numeric keys. This number identifies the fax number that you will enter in the next step. Clearing: Enter the 2-digit number that identifies the fax number you want to clear, and go to Step 5.
Page 141: Telephone Billing
Telephone Billing If you are on a PBX, you can have the fax machine send a code to the PBX that identifies the sender for billing purposes each time a fax is sent. Telephone billing is possible in two ways: using Department Control and by direct billing code entry.
Page 142 Telephone Billing Load the document (s). If you are using Normal Dialing, press the SPEAKER key or pick up an extension phone connected to the same line. SEND READY will appear in the display. Enter the code to access an outside line (max.
Page 143: Distinctive Ring
Distinctive Ring Important: To use distinctive ring, you must subscribe to a distinctive ring ser- vice from your local phone company. Your fax machine may not be compatible with some distinctive ring services. Distinctive ring is a service offered by some local telephone companies whereby they assign an additional second number to your regular single line.
Page 144 Distinctive Ring Press a number from 1 to 3 to select the ring pattern below that matches your second number’s ring pattern. Or, press 4 to have your fax automatically answer your normal telephone number. Press 5 to turn off the distinctive ring function.
Page 145: Optional Settings
6. Optional Settings The option settings let you customize the fax machine to better suit your needs. An initial setting has been made for each option at the factory. To change a setting, follow the steps below to access the option, and then change the setting as explained in the option setting list that follows.
Page 146: Option Settings
Optional Settings After entering a selection, the subsequent option setting will appear in the display. To return to the date and time display, press the STOP key twice. Option Settings Setting 01: FINE RESOLUTION PRIORITY This option sets the default resolution (the resolution used if a setting is not made with the RESOLUTION key) for transmitting documents.
Page 147 Setting 04: AUTO LISTING Press 1 (YES) to have the fax machine automatically print an Activity Report once every 30 send/receive operations. (The report can still be printed on demand at any time.) Press 2 (NO) to turn the function off. Initial setting: 2 Setting 05: TRANSACTION REPORT PRINT SELECTION This sets the condition for printing out a Transaction Report.
Page 148 Optional Settings Setting 08: SECURITY SELECTION Press 1 (ON) to turn polling security on, or 2 (OFF) to turn it off. Initial setting: 1 Setting 09: ERROR CORRECTION MODE (ECM) Press 1 (YES) to have any distortions in a transmission due to noise on the telephone line corrected before print-out at the receiving end.
Page 149 Setting 14: RECEIVE REDUCE This setting is used to reduce received documents slightly before printing to ensure that data on the edges are not cut off. Press 1 (AUTO) for automatic reduction, or 2 (100%) for no reduction. Initial setting: 1 Setting 15: IMAGE MEMORY PRINT Press 1 (YES) to include a copy of part of the first page of the transmitted document on the Transaction Report.
Page 150 Optional Settings Note for FO-4700: This setting will only appear if your dealer has installed the paper cassette option and Option Setting 33 (Seperate Mode) is turned off. Note for FO-5550/FO-5700: This setting will not appear if Option Setting 33 (Separate Mode) is turned on.
Page 151 Setting 21: ALARM VOLUME This sets the volume of the beep sound that alerts you to error conditions and informs you that operations have been completed. Press 1 for HIGH, 2 for LOW, or 3 for OFF. Initial setting: 2 Setting 22: DIAL MODE This sets the dial mode.
Page 152 Optional Settings Setting 26: TELEPHONE BILLING CODE This setting allows you to use Department Codes or direct billing codes for telephone billing on a PBX. (Your dealer must first activate Department Control or direct billing code entry.) Press 1 to turn telephone billing on, or 2 to turn it off.
Page 153 Setting 29: VERIFICATION STAMP Press 1 if you want the fax machine to stamp each original document page as it is scanned. After scanning, you can check to see if all pages have been stamped to verify that no double feeds occurred. Press 2 to turn the function off.
Page 154 Also, the function will turn off automatically if the paper tray runs out of paper.) Note for FO-4700: This setting will only appear if your dealer has installed the paper cassette option. Initial setting: 2...
Page 155: Printing Lists And Reports
7. Printing Lists and Reports You can print lists showing settings and information entered in the fax. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages. To print a list, follow the steps below.
Page 156 Printing Lists and Reports Activity Report (List 01) This report shows information on your most recently performed send and receive operations (a combined maximum of 30 operations can appear). The report is divided into two parts: the SEND REPORT, which shows information on transmissions, and the RECEIVE REPORT, which shows information on receptions.
Page 157 CANCEL 3 - Confidential transmission was cancelled because the receiving machine does not have a confidential function, a confidential passcode is not programmed in it, its memory is full, or it is not a Sharp model. CANCEL 4 - Confidential transmission was cancelled...
Page 158 Printing Lists and Reports Timer List (List 02) This list shows the timer operations that are currently set. Telephone Number List (List 03) This list shows the fax numbers that have been programmed for automatic dialing. Relay Group List (List 04) This list shows the relay groups that have been programmed.
Page 159 Passcode List (List 05) This list shows settings made for polling security, your name and fax number as programmed in the fax machine, a sample of the header printed at the top of every page you transmit (HEADER PRINT), and the numbers entered in the relay passcode list.
Page 160 Printing Lists and Reports Program and Group List (List 07) The top part of this list shows the programs that have been entered. The bottom part shows the fax numbers that have been programmed into Group Keys. Batch Transmission List (List 08) The Batch Transmission List shows the documents that are currently stored for batch transmission.
Page 161 Department Usage List (List 09) This list shows total transmission time and pages transmitted (including polling time and pages polled) for each department during the period indicated on the list. The information is only available if Department Control has been activated. The bottom part of the list shows information about relay broadcast operations performed on the request of other fax machines.
Page 162 Printing Lists and Reports Anti Junk Number List (List 11) This list shows the fax numbers from which reception is not allowed. Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. The fax machine is set at the factory to print out the report only when an error occurs.
Page 163: Maintenance
8. Maintenance Cleaning the Scanning Glass and Rollers Clean the reading glass and rollers frequently to ensure the quality of your transmitted images and copies. Open the operation panel. Squeeze the release marked PANEL RELEASE and pull up. Wipe the scanning glass, white backplate, and rollers with a soft cloth.
Page 164: The Housing
The Housing The Housing Wipe the external parts and surface of the machine with a dry cloth. Caution! Do not use benzene or thinner. These solvents may damage or discolor the machine. Replacing the Verification Stamp If you are using the Verification Stamp function, you will need to replace the ink cartridge in the stamp unit when it runs out of ink (when the stamped mark on original documents becomes faint).
Page 165 Insert the new ink cartridge into the machine (make sure that the tab is facing out). Replace the original document OUT tray. Replacing the Verification Stamp...
Page 166: Troubleshooting
9. Troubleshooting Problems and Solutions Line error Problem LINE ERROR appears in the display, and/or a transaction report is printed out with COM. E- and a number from 0 to 31 in the NOTE column. Solution Try the transaction again. If the error persists, check the following: •...
Page 167: Dialing And Transmission Problems
• If the receiving machine is in manual mode with no attendant, reception will not be possible. • If the receiving machine is not a Sharp model, make sure it is G3 compatible. • Check the display for error messages.
Page 168: Reception And Copying Problems
Problems and Solutions Reception and copying problems Problem The fax machine doesn’t receive documents automatically. The power is on, but no reception takes place. The printing paper comes out blank when you try to receive a document. The received document is faint.
Page 169: General Problems
The quality of copies is poor and/or black spots appear. Dots appear at regular intervals on received documents and copies. General problems Problem Nothing appears in the display. The machine does not respond when you press any of its keys. Automatic document feeding does not work for transmission or copying.
Page 170: Messages And Signals
Sharp model. This message will be followed by one of the paper sources in parentheses, and informs you that the paper source is out of paper.
Page 171 A relay request has been denied because the other machine does not have a relay broadcast function, its memory is full, or it is not a Sharp machine. The SPEAKER key has been pressed and the fax machine is waiting for you to dial.
Page 172: Audible Signals
Messages and Signals Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Rapid intermittent 35 seconds tone (0.7 seconds on, 0.3 seconds off) Indicates the end of transmission, reception, or copying. Indicates incomplete transmission, reception, or copying.
Page 173: Clearing Paper Jams
Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or REMOVE ORIGINAL(S) appears in the display, first try pressing the START key. If the document doesn’t feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel.
Page 174 Clearing Paper Jams Clearing jammed printing paper If the printing paper jams, PAPER JAM will appear in the display. Follow the steps below to clear the jam. Press the green release and open the print compartment cover. Caution! The fusing unit inside the print compartment becomes very hot during operation.
Page 175 If the jammed paper isn’t visible, remove the toner cartridge and then the drum cartridge. Open the black cover (hinged on the left) at the bottom of the compartment. If jammed paper is visible, remove it. Close the black cover. Reinsert the drum cartridge and then the toner cartridge.
Page 176 Clearing Paper Jams If you have a paper cassette and the display still indicates that paper is jammed, open the cassette and remove the jammed paper. Replace the paper cassette.
Page 177: Fcc Regulatory Information
If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp Electronics Corporation at Sharp Plaza, Mahwah, NJ 07430-2135. The customer number is 800-237-4277.
Page 178 S H A R P (Name and Telephone Number) Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Emergency telephone number : 1-800-255-3924 Sharp Electronics of Canada Ltd. Telephone number for information: 905-890-2100 Emergency telephone number : 1-800-255-3924 CAS No. Proportion >90%...
Page 179 MATERIAL SAFETY DATA SHEET (2/2) Signs and Symptoms of Exposure : No symptoms expected with intended use. Medical Conditions Generally Aggravated by Exposure : None Emergency and First Aid Procedures : Inhalation - - - If sym ptom s are experienced, rem ove source of contam ination or m ove victim to fresh air and obtain medical advice.
Page 180: Quick Reference Guide
QUICK REFERENCE GUIDE Note: Steps which are optional are enclosed in a dotted frame: Transmitting documents Load Normal Dialing (1) document Lift handset Normal Dialing (2) press SPEAKER Direct Keypad Load document Dialing Rapid Key Dialing Load document Load Speed Dialing document START Redialing...
Page 182: Guia De Consulta Rapida
GUIA DE CONSULTA RAPIDA N ota: E l m arco punteado significa que el procedim iento puede ser opcional: Transmisión de documentos Colocar el Marcación normal (1) documento Descuelgue el auricular Marcación normal (2) pulse SPEAKER Marcación directa Colocar el documento con el teclado Marcación con...
Page 183: Index
Index Activity Report Auto Listing Alarm volume Anti Junk Fax Anti Junk Number List Audible signals Auto Cover Sheet Auto reception mode Auto-dial numbers, programming Batch page numbering Batch transmission Batch Transmission List Beep length Broadcasting Canceling a fax Cassette Selection Chain Dialing Changeover key Computer, connecting to...
Page 184 Index Image Memory Print Jams, clearing Letters, entering Line error LINE IN USE light Loading the document Manual reception mode Memory Checking documents in Sending faxes from Substitute reception to Memory retransmission Multi TTI Normal Dialing Number of rings in AUTO reception Number of rings in manual reception Optional Setting List Page Counter key...
Page 185 TEL. SET jack Telephone Connecting Telephone billing Telephone Billing Code Telephone line cord Telephone line status, checking Telephone Number List Time, setting Timer Timer List Toner cartridge Installing and replacing Toner cartridge indicator Transaction Report Print Selection Verification Stamp Replacing Index...
Page 186 Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is authorized to make any representations or warranties on behalf of Sharp.
Page 187: Sharp Corporation
SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft. These numbers are located on the rear side of the unit.Space is also provided for other relevant information.

This manual is also suitable for:

Fo-5550 Fo-5700 Fo 5700 - b/w laser - all-in-one

Sharp FO-4700 Operation Manual

Introduction

Table of Contents

1 Installation

2 Sending Documents

3 Receiving Documents

4 Making Copies

5 Special Functions

6 Optional Settings

7 Printing Lists and Reports

8 Maintenance

9 Troubleshooting

Quick Reference Guide

Guia de Consulta Rapida

Index

Quick Links

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Summary of Contents for Sharp FO-4700

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Table of Contents