Page 1 Nokia 500s Installation Guide Part No. N451547001 Rev A Published February 2005...
Page 2 Rights clause at FAR 52.227-19. IMPORTANT NOTE TO USERS This software and hardware is provided by Nokia Inc. as is and any express or implied warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall Nokia, or its affiliates, subsidiaries or suppliers be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services;...
Page 3 #07-00 Alexandra Technopark email: ipsecurity.apac@nokia.com Singapore 119968 Nokia Customer Support Web Site: https://support.nokia.com/ Email: tac.support@nokia.com Americas Europe Voice: 1-888-361-5030 or Voice: +44 (0) 125-286-8900 1-613-271-6721 Fax: 1-613-271-8782 Fax: +44 (0) 125-286-5666 Asia-Pacific Voice: +65-67232999 Fax: +65-67232897 031014 Nokia 500s Installation Guide...
Page 4 Nokia 500s Installation Guide...
Page 5: Table Of Contents
Overview ......... . . 17 About the Nokia 500s Appliance ......17 Managing the Nokia 500s Appliance .
Page 6 Installing the Nokia 500s Appliance ..... 35 Rack Mounting the Appliance ......35 Before You Begin .
Page 7 Booting the System ........86 Using the Boot Manager to Install Nokia IPSO ....87 Protecting the Boot Manager with a Password .
Page 8 Before You Begin ........122 Monitoring the Nokia 500s Appliance Power Supply ..123 A Technical Specifications .
Page 9 Figure 4 Pin Assignments for Modem Connection ... 24 Figure 5 Nokia 500s appliance System Status LEDs ..25 Figure 6 Hard-Disk Drive Front Panel ..... 27 Figure 7 Power Supply and Fan Unit Locations .
Page 10 Figure 20 Location of Hard Disk Drives ....100 Figure 21 DIMM Socket Locations ..... . 109 Nokia 500s Installation Guide...
Page 11 Table 1 Text Conventions ......17 Table 2 Nokia IP1200 Series Security Platform Specifics ..20 Table 3 PMC Expansion Slots .
Page 12 Nokia 500s Installation Guide...
Page 13: About This Guide
About this Guide This manual provides information for the installation and use of the Nokia 500s appliance. Installation and maintenance should be performed by experienced technicians or Nokia-approved service providers only. This preface provides the following information: In This Guide...
Page 14: Conventions This Guide Uses
Caution Cautions indicate potential equipment damage, equipment malfunction, loss of performance, loss of data, or interruption of service. Nokia 500s Installation Guide...
Page 15: Text Conventions
• Emphasizes a point or denotes new terms at the place where Italics they are defined in the text. • Indicates an external book title reference. • Indicates a variable in a command: delete interface if_name Nokia 500s Installation Guide...
Page 16: Related Documentation
About this Guide Related Documentation You can find this guide in PDF on the Nokia support Web site (https:// support.nokia.com/) and on the Nokia IPSO Operating System CD-ROM issued with your Nokia 500s appliance. In addition to this guide, documentation for this product includes the...
Page 17: Overview
Nokia Secure Access System (Nokia SAS). The Nokia 500s is a high-end, multi port appliance that is ideally suited for the enterprise data center. The Nokia 500s is a mid-range appliance that is ideally suited for a smaller data center. The Nokia 500s appliance supports an encryption accelerator card to further enhance SSL VPN performance.
Page 18 2 GB The 500s appliance is a two-rack unit appliance that incorporates a serviceable slide-out tray into the chassis design. The front panel of the 500s appliance has two I/O slots that support hot-swapping operations. A PMC carrier is provided for the I/O slots. Each PMC carrier supports two PMC network interface cards (NICs) for a total of four NICs.
Page 19: Managing The Nokia 500S Appliance
The integrated router functionality eliminates the need for separate intranet and access routers in security applications. Managing the Nokia 500s Appliance You can manage the Nokia 500s appliance by using the Nokia Network Voyager: Nokia Network Voyager—an SSL-secured, Web-based element management interface to Nokia appliances.
Page 20: Nokia 500S Appliance Overview
Overview Nokia 500s Appliance Overview Figure 1 shows the component locations for the Nokia 500s appliance. Figure 1 Component Locations Front View System status LEDs Dual 6U PMC carrier expansion slots 1 and 2 500s Hard disk drive A Hard disk drive B...
Page 21: Ethernet Management Ports
Port 4 00120a RJ-45 connectors PMC Expansion Slots The 500s appliance uses two 6U dual PMC carriers in slot 1 and slot 2 to provide up to four expansion subslots for the NICs listed in Table Nokia 500s Installation Guide...
Page 22: Console Port
Nokia products only support NICs purchased from Nokia or Nokia- approved resellers. The Nokia Global Support Services group can only provide support for Nokia products that use Nokia-approved accessories. For sales or reseller information, contact a Nokia service provider listed in “Nokia Contact Information” on page 3.
Page 23: Serial (Aux) Port
Nokia 500s Appliance Overview Figure 3 Pin Assignments for Console Connection Assignment Input/Output Input Input Output Output 700001 Input Output Input Serial (AUX) Port Use the built-in serial (AUX) port, shown in Figure 1, to establish a modem connection for managing the appliance remotely or out-of-Band.
Page 24: System Status Leds
22 (RI) 4 (DTR) System Status LEDs You can visually monitor the status of the Nokia 500s appliance by checking the system status LEDs. The system status LEDs are located on the center of the front panel, as shown in...
Page 25: Figure 5 Nokia 500S Appliance System Status Leds
Nokia 500s Appliance Overview Figure 5 Nokia 500s appliance System Status LEDs Power/Status Warning Fault Table 4 shows the system status LEDs and describes their meaning. Table 4 System Status LEDs Status Indicator Meaning Symbol Solid blue Power on Solid yellow Appliance is experiencing an internal voltage problem.
Page 26: Hard Disk Drives
Disk Mirroring The Nokia disk-mirroring feature provides fault tolerance by allowing the 500s appliance to continue working in the event of a disk failure. You can create mirror sets that consist of a source hard disk drive (which holds the active copy of the operating system) and mirror hard disk drive.
Page 27: Hard-Disk Drive Hot Swap Feature
Nokia 500s Appliance Overview Hard-Disk Drive Hot Swap Feature If you configure disk mirroring, you can use the hot swap button, shown in Figure 6, to remove or replace a hard disk drive without shutting the system down. For information about how to remove and replace a hard disk drive, see “Replacing a Hard Disk drive”...
Page 28: Power Supplies And Fan Unit
Do not remove the hard disk drive if the Status LED is blinking green. Power Supplies and Fan Unit The power supplies and fan unit are located at the rear of the 500s appliance, as shown in Figure Nokia 500s Installation Guide...
Page 29: Power Supplies
Power switch Fan unit Power Supplies The Nokia 500s appliance supports up to two power supplies for power sharing and redundancy. The 500s comes with two power supplies as the standard package. The power supplies are hot swappable and perform load sharing while two active power supplies are installed, increasing the life of the power supplies.
Page 30: Figure 8 Power Supply, Cooling Fan, And Power Switch Locations
Overview Caution The Nokia 500s appliance power supply might be hot to touch when the power supply unit is plugged in to an AC power source and the power supply is not turned on. This is because the internal cooling fan for each power supply runs only when the unit is turned on.
Page 31: Fan Unit
Fan Unit The 500s appliance fan unit is a single unit made up of eight individual fans to provide the air flow required to maintain a proper operating temperature. The fan unit can provide proper airflow for a short time even if an individual fan fails.
Page 32: Site Requirements, Warnings, And Cautions
Overview Site Requirements, Warnings, and Cautions Before you install an 500s appliance, ensure that your computer room or wiring closet conforms to the environmental specifications listed in Appendix A, “Technical Specifications.” Warning Hazardous radiation exposure can occur if you use controls, make performance adjustments, or follow procedures that are not described in this document.
Page 33: Software Requirements
Software Requirements Software Requirements The Nokia 500s appliance supports the following operating system and applications as of the publication date for this guide: Nokia operating system software requirements—IPSO v3.8.1 or later. Nokia Secure Access System (Nokia SAS) v3.1 or later...
Page 34 Overview Nokia 500s Installation Guide...
Page 35: Installing The Nokia 500S Appliance
If you do not have a grounding wrist strap, make sure you are properly grounded before you touch any electronic component. Rack Mounting the Appliance The Nokia 500s Appliance mounts in a standard 19-inch equipment rack with four mounting screws, as Figure 9 shows.
Page 36: Before You Begin
Installing the Nokia 500s Appliance Figure 9 Rack-Mounting Screw Locations 500s 00478 Rack-mounting screw locations Two rack-mounting positions allow you to mount the appliance either flush with the rack, or four inches forward of the equipment rack. If the space behind the rack is insufficient, the rack mounting brackets can be attached further back on the side of the appliance.
Page 37 Before You Begin To ground the 500s appliance 1. Locate and remove from the package the #6 ring tongue lugs and kep nuts. 2. Attach a 10 or 12 AWG insulated grounding cable to the lugs. 3. Locate the two threaded grounding studs protruding from the rear panel of...
Page 38 Installing the Nokia 500s Appliance To rack mount the appliance Caution The appliance is heavy. Use care when you remove it from the packaging. 1. Remove the appliance from the packaging. 2. Optionally, remove the fan unit from the back of the appliance.
Page 39 Slowly pull the fan unit out of the chassis toward the rear. 00318.1 3. Optionally, remove the power supplies from the rear of the appliance. a. Locate the power supply on the back of the 500s appliance and the two screws that secure it. 00308a Power supplies b.
Page 40 Installing the Nokia 500s Appliance d. Use the handles to gently pull the power supply out of the chassis. 00317.1 4. Optionally, remove the chassis assembly from the appliance. Caution To help guard against electrostatic discharge damage, make sure you are properly grounded by using a grounding wrist strap and following the instructions provided with the wrist strap before you handle the components or open the appliance.
Page 41 Slide the chassis assembly forward and pull it entirely out of the appliance. 00485 c. Place the chassis assembly on a properly grounded surface. 5. Adjust the mounting brackets on the side of the appliance if necessary. Nokia 500s Installation Guide...
Page 42 Installing the Nokia 500s Appliance 6. Mount the appliance into a standard 19-inch rack by using the mounting screws located on the mounting brackets. 7. Slide the chassis assembly back into the appliance until it clicks into place, and resecure the four chassis assembly retaining screws.
Page 43: Performing The Initial Configuration
Performing the Initial Configuration The first time you turn on power to a Nokia 500s appliance, the initial configuration process begins. This process enables you to configure the network settings and provides access to the admin account. You can perform the initial configuration in two ways: Configure a DHCP server to provide the initial configuration information the first time the appliance is started.
Page 44: Using A Console Connection
Replacing Other Components.” Using a Console Connection If you do not use DHCP to perform the initial configuration of your Nokia 500s appliance, you must use a serial console connection (cable included). After you perform the initial configuration, you no longer need the console connection.
Page 45 Console port For cable pin assignments for the console connection, see “Console Port” on page 22. 2. Connect the other end of the cable to the VT100 console or to a system running a terminal-emulation program. Nokia 500s Installation Guide...
Page 46: Connecting Power And Turning The Power On
Caution To avoid potential service interruptions from momentary facility power interruptions and potential power spikes that might damage your equipment, Nokia strongly recommends that you use an uninterruptible power supply (UPS) with surge protection with your 500s appliance. To connect the power supply 1.
Page 47 (115 VAC or 220 VAC [85 to 264]) and configures itself appropriately. 4. Check the power LED (the Nokia logo) on the front panel of the appliance to ensure that the power supply is operating correctly. The power LED should be illuminated. For more information about the system status LEDs, see “System Status LEDs”...
Page 48: Performing The Initial Configuration
Performing the Initial Configuration Performing the Initial Configuration If you do not use DHCP to perform the initial configuration of your Nokia 500s appliance, you must use a serial console connection (cable included). After you perform the initial configuration, you no longer need the console connection.
Page 49 Nokia software release you are running. 4. When you are prompted to select an interface, Nokia recommends that you select one of the Ethernet management interface ports. To select an interface, enter the number adjacent to the physical ID in the list of connected interfaces.
Page 50: Connecting Network Interfaces
Voyager to configure the remaining network ports. Connecting Network Interfaces Connect at least one network interface to the network to use as the Nokia Network Voyager system-management interface. This interface is configured during the initial configuration process, which is described in Chapter 3, “Performing the Initial Configuration.”...
Page 51: Using Nokia Network Voyager To Manage Your 500S Appliance
74. Using Nokia Network Voyager to Manage Your 500s Appliance Use Nokia Network Voyager to configure and monitor your 500s appliance. For additional information about how to use Network Voyager, see “Accessing Nokia Network Voyager Reference Information” “Nokia Network Voyager Inline Help”...
Page 52: Accessing Nokia Network Voyager Reference Information
Accessing Nokia Network Voyager Reference Information As you use Nokia Network Voyager, the Nokia Network Voyager Reference Guide and Voyager inline help are available for you to use. You can access both information sources from the Network Voyager interface, Figure 11 shows.
Page 53: Nokia Network Voyager Reference Guide
CD that was delivered with your appliance (see the doc folder). Nokia Network Voyager Inline Help You can access inline help when you use Nokia Network Voyager. Inline help is the context-sensitive information source for Network Voyager. Nokia 500s Installation Guide...
Page 54: Using Nokia Network Voyager To Monitor A Nokia 500S Appliance
Using Nokia Network Voyager to Monitor a Nokia 500s appliance After you install and configure your Nokia 500s appliance, you can use Network Voyager to monitor its operation. Click Monitor from the Network Voyager home page to access the monitoring functions.
Page 55: Installing And Replacing Network Interface Cards
Installing and Replacing Network Interface Cards The Nokia 500s appliance may come with one of the network interface cards (NICs) you ordered already installed. All NICs installed in the 500s appliance are housed in a 6U PMC carrier. Network interface cards in the 6U PMC carrier are hot swappable.
Page 56: Removing, Installing, And Replacing Nics
Removing, Installing, and Replacing NICs The 500s appliance has two slots on the front of the appliance that hold two 6U PMC carriers. All NICs installed in the 500s appliance are housed in the 6U PMC carrier. You must first remove the 6U PMC carrier from its slot before you can remove or install a NIC.
Page 57 Pressing both red buttons on the front of the ejection or locking levers disengages the lock and removes power from the PMC carrier. The power LED on the front of the PMC carrier is extinguished when the power is removed. Nokia 500s Installation Guide...
Page 58 Installing and Replacing Network Interface Cards 4. Press or push the levers toward the outer edges of the 500s appliance. Ejection and locking levers Push red button to disengage or engage lock Release or lock into place 00481 5. Continue to press or push the levers outward until the PMC carrier is released and extends slightly beyond the front panel of the 500s appliance.
Page 59 6. Gently pull the PMC carrier out from the slot and place it on a suitable, grounded work surface. 00480 7. Locate the bezel retaining screws, used to keep the NIC attached, on the underside of the PMC carrier. 8. Remove the two bezel retaining screws with a Phillips screwdriver. 00311 Nokia 500s Installation Guide...
Page 60 If you are installing a NIC in an unoccupied slot on the PMC carrier, remove the blank bezel that covers the slot and retain it for future use. Proceed to step 9. Locate and remove the two card retaining screws from the back of the NIC. 00312 Nokia 500s Installation Guide...
Page 61 Insert the NIC front bezel into the PMC carrier and gently push the back of the NIC down toward the chassis assembly. Make sure that the NIC edge is completely seated into the connectors on the chassis assembly. 00314 Nokia 500s Installation Guide...
Page 62 PMC carrier. Proceed to step Note The blank bezel is required for the 500s appliance to meet emissions requirements during operation. 12. From the top of the PMC carrier, screw the NIC retaining screws into the standoffs on the back of the NIC.
Page 63 00311 14. Insert the PMC carrier back into its original slot on the front of the 500s appliance until it clicks into place. 15. Press both levers to make sure that they are locked into place and power is restored to the card carrier.
Page 64: Configuring And Activating Interfaces
The power indicator LED on the PMC carrier illuminates green. 00482 If you are replacing a NIC with a new NIC of the same type, the Nokia IPSO operating system automatically recognizes the NIC and applies the original configuration to the new NIC.
Page 65: Monitoring Network Interface Cards
LED status indicators on each NIC. The status indicators for each NIC are explained in Chapter 5, “Connecting PMC Network Interface Cards.” Use Nokia Network Voyager to access detailed port information. For information about how to access Network Voyager, see “Accessing Nokia Network Voyager Reference Information”...
Page 66 Installing and Replacing Network Interface Cards Nokia 500s Installation Guide...
Page 67: Connecting Pmc Network Interface Cards
Connecting PMC Network Interface Cards This chapter describes the network interface cards available for the Nokia 500s appliance and how to connect those NICs to your network. The following NICs are described: Four-Port and Dual-Port 10/100 Ethernet NICs Dual-Port Fiber-Optic Gigabit Ethernet NIC...
Page 68: Four-Port And Dual-Port 10/100 Ethernet Nics
The 500s appliance supports Nokia-approved, four-port and dual-port UTP5 dual-mode (10-Mbps and 100-Mbps) Ethernet NICs installed in a 6U PMC carrier. When you purchase a 10/100 Ethernet NIC with your 500s appliance, the NIC is installed before the appliance is delivered to you. For information...
Page 69: 10/100 Ethernet Nic Features
PCI operation at 33 MHz and 66 MHz Compliance with IEEE 802.3z Gigabit Ethernet specification You can configure and monitor Ethernet NIC interfaces by using Nokia Network Voyager. Specifically, you set the port speed and full-duplex or half-duplex mode with Network Voyager.
Page 70: Figure 12 Four-Port 10/100 Ethernet Nic Front Panel Details
Activity LEDs (yellow) After the power is turned on and the cables are connected, the Ethernet link LEDs on both the 500s appliance and on the remote equipment illuminate to indicate the connection. As data is transmitted, the activity LEDs on the appliance illuminate.
Page 71: Ethernet Nic Connectors And Cables
RJ-45 cable. The RJ-45 cable output connector is numbered from right to left, with the copper tabs facing up and toward you. Figure 14 Output Connector for the Ethernet Cable Assignment TX + TX - 00270 RX + RX - Nokia 500s Installation Guide...
Page 72: Dual-Port Fiber-Optic Gigabit Ethernet Nic
Network Interface Cards.” Note If you are using only two dual-port Gigabit Ethernet NICs in a 500s appliance, you should place one NIC in each of the two 6U PMC card carrier units to get maximum system throughput. Each 6U PMC card carrier unit has a separate PCI bus connection to the main system board.
Page 73: Fiber-Optic Gigabit Ethernet Nic Features
Activity LED (yellow) After the power is turned on and the cables are connected, the Ethernet link LEDs on both the 500s appliance and on the remote equipment illuminate to indicate the connection. As data is transmitted, the activity LEDs on the appliance illuminate.
Page 74: Fiber-Optic Gigabit Ethernet Nic Connectors And Cables
Chapter 4, “Installing and Replacing Network Interface Cards.” Performance Considerations If you are using two dual-port copper Gigabit Ethernet NICs in an 500s appliance, place one NIC in each of the two 6U PMC card carrier units to get Nokia 500s Installation Guide...
Page 75: Copper Gigabit Ethernet Nic Features
Gigabit Ethernet NICs access a separate PCI bus. For the 500s appliance, any two NICs installed on a single PMC carrier both operate at the PCI frequency of the least capable NIC installed.
Page 76: Dual-Port Copper Gigabit Ethernet Nic Connectors And Cables
00386.1 Ports After the power is turned on and the cables are connected, the Ethernet link LEDs on both the 500s appliance and on the remote equipment illuminate to indicate the connection. Note The Link LED on the NIC is bicolored. A green LED indicates a 1 Gbps link speed, and a yellow LED indicates a 10/100 Mbps link speed.
Page 77: Figure 18 Ethernet Cable Connector Output Pin Assignments
Class B emissions requirements. Note Nokia copper Gigabit Ethernet NICs support cable autosensing. You can use a straight-through or crossover cable to connect the NIC to a gigabit hub or switch or to connect directly to a host.
Page 78: Figure 19 Ethernet Crossover Cable Pin Connections
As data is transmitted or received, the activity LEDs on the appliance illuminate. To connect the 500s appliance to other network components, you can order appropriate adapter cables separately from a cable vendor of your choice. Nokia 500s Installation Guide...
Page 79: Using The Boot Manager
Using the Boot Manager The Nokia 500s appliance incorporates a boot manager to control the boot-up process. The boot manager allows you to perform a number of tasks, including: Booting from alternate kernels, which might reside on nondefault devices or directories...
Page 80: Variables
If autoboot is set to no, the 500s appliance stops at the boot manager command line during the boot process. If autoboot is set to yes, the 500s appliance does not stop at the boot manager command line during a boot up. It does wait for the amount of time specified in bootwait for input from the keyboard.
Page 81: Viewing The Variables And Other System Parameters
Use the printenv command to view the values of variables currently stored in the boot manager nonvolatile memory. The command has the following syntax: printenv For example: BOOTMGR[2]> printenv NOKIA IPSO BOOTMGR VERSION=3.8.1-BUILD028 12.02.2004- 222502 autoboot: YES testboot: NO bootwait: 3 boot-file:...
Page 82: Sysinfo
0:30:30:0:20:10 speed 10M full duplex eth-s3p2: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:11 speed 10M full duplex eth-s3p3: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:12 speed 10M full duplex eth-s3p4: flags=130<BROADCAST,MULTICAST,PRESENT> ether 0:30:30:0:20:13 speed 10M full duplex loop0: flags=10b<UP,LINK,LOOPBACK,PRESENT> soverf0: flags=2923<UP,LINK,MULTICAST,PRESENT,IPV6ONLY> stof0: flags=2903<UP,LINK,PRESENT,IPV6ONLY> tun0: flags=107<UP,LINK,POINTOPOINT,PRESENT> Nokia 500s Installation Guide...
Page 83: Setting The Variables
Variables Use the ls command to view the contents of directories on the devices in your 500s appliance. The command has the following syntax: ls device directory where device is the device that contains the directory you want to look at, and directory is the directory on that device.
Page 84: Unsetenv
The command has the following syntax: set-defaults name where name is the name of the variable to be set to its factory default. If name is not specified, all variables are set to their factory defaults. Nokia 500s Installation Guide...
Page 85: Setalias
Use the unsetalias command to clear an alias. The command has the following syntax: unsetalias name where name is the name of the alias to be cleared. For example, the following command deletes the alias from the list of disk aliases: BOOTMGR[2]> unsetalias disk Nokia 500s Installation Guide...
Page 86: Other Commands
Booting the System The boot command lets you boot up the Nokia IPSO operating system. It allows you to set the boot device, boot file, and boot flags from the command line. The command has the following syntax:...
Page 87: Using The Boot Manager To Install Nokia Ipso
(the hard disk drive) boot-file /image/current/kernel boot-flags Using the Boot Manager to Install Nokia IPSO Use the install command to install Nokia IPSO. The syntax of the command install For complete installation procedures, see the appropriate version of release notes. Note Using the install command to perform a full installation deletes the existing IPSO image on the 500s appliance.
Page 88: Protecting The Boot Manager With A Password
Protecting the Boot Manager with a Password To prevent accidental or unauthorized access to the hard disk on your Nokia 500s appliance, you can require that the user enter a password to access the boot manager install command. Use the...
Page 89: Installing The Boot Manager
Nokia IPSO (the operating system), not from the boot manager. To install the new boot manager, at the Nokia IPSO command prompt enter: /etc/install_bootmgr wd1 /image/current/bootmgr/nkipflash The command installs the new boot manager image (nkipflash) into the flash device (wd1).
Page 90 Nokia Customer Support site as listed in “Nokia Contact Information” page 3. 2. At the Nokia IPSO command prompt, enter: /etc/upgrade_bootmgr wd1 /etc/nkipflash The command upgrades the boot manager with the new image (nkipflash), writing it into the hard disk drive (wd0). The upgrade takes some time to complete.
Page 91: Troubleshooting
Troubleshooting This chapter provides troubleshooting tips, problems, and solutions related to Nokia 500s appliance installations. For information about how to reinstall the Nokia IPSO operating system onto your appliance, see Chapter 6, “Using the Boot Manager.” General Troubleshooting Information The information in this section relates to problems you might encounter during the 500s appliance installation.
Page 92 Troubleshooting communicates with the 500s appliance. If this is not possible by using your laptop computer or terminal, the problem is with the terminal or cable and not with the appliance. Problem No console connection to the 500s appliance. Solution For information about how to create a console connection, see “To connect to the console”...
Page 93 5. Enter the following command to reset the password from the command line by using a blank password: dbpasswd admin newpassword "" The two double quotation marks at the end of the command properly indicate a blank password. Nokia 500s Installation Guide...
Page 94 Chapter 3, “Performing the Initial Configuration.” To reset the default database settings 1. Log in to the 500s appliance as admin by using Nokia Network Voyager. For information about how to access Network Voyager and the related reference materials, see “To open Nokia Network Voyager”...
Page 95 500s appliance configuration. Problem Wrong link speed. Solution Verify that the port on the host and the port on the 500s appliance are set for the same speed (10 Mbps or 100 Mbps). An unblinking data and activity LED on a port is a good indication of a speed mismatch.
Page 96 Device Problem No link light. Solution You might have used the wrong cable. Use a crossover cable between the 500s appliance and a host, and a straight-through cable between an appliance and a hub. Problem Solid activity LED. Solution You might have set the wrong speed. Verify that the speeds match on each end of the Ethernet connection (10 Mbps, 100 Mbps, or 1000 Mbps).
Page 97 Problem The DIMMs are not properly seated in DIMM sockets. Solution Repeat memory installation procedures. Make sure DIMMs are fully seated in sockets. Be sure DIMMs click into place. Make sure DIMMs are seated in adjacent slots J5/J6 and/or J7/J8. Nokia 500s Installation Guide...
Page 98 Troubleshooting Nokia 500s Installation Guide...
Page 99: Installing And Replacing Other Components
Chapter 4, “Installing and Replacing Network Interface Cards.” You should have a working knowledge of networking equipment before you attempt to service a 500s appliance. Limit service of the appliance to the procedures described in this chapter. Caution To protect the 500s appliance and the memory modules from electrostatic discharge damage, make sure you are properly grounded before you touch these components.
Page 100: Replacing A Hard Disk Drive
Replacing a Hard Disk drive The Nokia 500s appliance supports up to two hard disk drives with the disk mirroring feature in the Nokia IPSO operating system. If the appliance has only one hard disk drive installed, it is in the top slot (slot A). You can add a second hard disk drive into the bottom slot (slot B) or replace the hard disk drive in slot A.
Page 101: Hard Disk Drive Hot Swap Feature
You can use Nokia Network Voyager to create and delete mirror sets. Note If your 500s appliance contains two hard disk drives when you receive it, the disk-mirroring feature is already enabled. For more information about disk mirroring, including configuration details, see the Nokia Network Voyager Reference Guide and the IPSO Release Notes and Getting Started Guide.
Page 102: Before You Begin
• You press the hot swap button on the source hard disk drive. Before You Begin To upgrade or replace a Nokia 500s appliance hard disk drive, you need: Physical access to the appliance Nokia hard disk drive kit and accompanying documentation...
Page 103 3. Press the recessed hot swap button located on the front of the hard disk drive to disable the hard disk drive. The status LED blinks. Nokia 500s Installation Guide...
Page 104 4. When the status LED stops blinking, use your thumb or forefinger to press the ejector and locking lever to eject the hard disk drive from the chassis. Push red button to disengage lock Release or lock into place 00320 Nokia 500s Installation Guide...
Page 105 8. Tighten the screws on both sides of the hard disk drive. 9. Press the recessed hot swap button again to restore power to the hard disk drive. The 500s appliance recognizes the new hard disk drive. 10. Use Nokia Network Voyager to implement disk mirroring. Nokia 500s Installation Guide...
Page 106 Access Network Voyager. For information about how to access Network Voyager and the related reference materials, see “To open Nokia Network Voyager” on page b. On the Network Voyager home page, click Config. c. Scroll to the bottom and click Reboot, Shut Down System.
Page 107 3. Use your thumb or forefinger to press the ejector and locking lever on the hard disk drive that you are removing to eject the hard disk drive from the chassis. Push red button to disengage lock Release or lock into place 00320 Nokia 500s Installation Guide...
Page 108: Replacing Or Upgrading Memory
This section describes how to upgrade or replace the memory by using a Nokia-approved memory upgrade kit. The 500s appliance comes with 1 GB of memory in two 512 MB DIMMs and can be upgraded to a maximum of 2 GB of RAM.
Page 109 Replacing or Upgrading Memory The DIMM sockets are located on the left rear of the 500s appliance mother board, as you look at the appliance from the front, as Figure 21 shows. Figure 21 DIMM Socket Locations DIMM sockets 00484 Note You must install DIMMs in pairs starting from the left.
Page 110: Before You Begin
To add or replace DIMMs 1. Use Nokia Network Voyager or Lynx to perform an orderly shutdown of the 500s appliance. For information about how to access Network Voyager and the related reference materials, see “To open Nokia Network Voyager”...
Page 111 2. Loosen the four front panel retaining screws. 500s 00478 Chassis assembly retaining screws 3. Slide the chassis assembly forward to expose the DIMM sockets on the 500s motherboard. 4. Pull the chassis assembly entirely out of the appliance. 00485 Nokia 500s Installation Guide...
Page 112 The top of the DIMM is smooth. The bottom edge has two different- length sets of contacts, which mate with the slots on the socket. Be sure the contacts and slots are properly aligned before you insert the DIMM. Nokia 500s Installation Guide...
Page 113 The retaining clips move into the lock position as you press the DIMM into place. 7. Slide the chassis assembly back into the appliance until it clicks into place. 00485 8. Resecure the four chassis assembly retaining screws. Nokia 500s Installation Guide...
Page 114: Installing A Nokia Encryption Accelerator Card
The 500s appliance comes with the Nokia encryption accelerator card preinstalled as part of its base bundle. The 500s appliance uses a PMC format accelerator card. The accelerator card has no external connections and requires no cables. The accelerator card software package is part of IPSO, so the appliance automatically detects and configures the card.
Page 115: Before You Begin
To install the accelerator card 1. Use Nokia Network Voyager or Lynx to shut down the 500s appliance. For information about how to access Network Voyager and the related reference materials, see “To open Nokia Network Voyager”...
Page 116 Installing and Replacing Other Components 2. Loosen the four front-panel retaining screws. 500s 00478 Chassis assembly retaining screws 3. Slide the chassis assembly forward to expose the motherboard components. 00485 4. Locate the PMC connectors on the motherboard. Nokia 500s Installation Guide...
Page 117 Installing a Nokia Encryption Accelerator Card The connectors are located near the back of the motherboard near the DIMM sockets. Standoffs Insert the VPN card into connectors. Screw card into standoffs. 00486 Caution Do not use the PMC connectors located at the front of the motherboard for the acceleration card.
Page 118 10. Slide the chassis assembly back into the appliance and resecure the four retaining screws. Reseating the chassis assembly automatically restores power to the appliance. 11. Configure your software to use hardware acceleration by following the instructions in “Installing a Fan Unit” on page 119. Nokia 500s Installation Guide...
Page 119: Installing A Fan Unit
To replace a fan unit 1. Locate the fan unit on the back of the 500s appliance and the four retaining screws that secure it. 00308a Fan unit 2.
Page 120: Installing Or Replacing A Power Supply
3. Slowly pull the fan unit out of the chassis toward the rear. 00318.1 4. If the 500s appliance is running, immediately install a replacement fan unit by sliding it into the back of the appliance. 5. Tighten the four retaining screws on the new fan unit.
Page 121 In this situation, the power supply still meets all safety standards.This condition is normal and does not affect the performance of the Nokia 500s appliance. To cool the power supply down, use the power supply switch to turn on power and activate the integrated cooling fan.
Page 122: Before You Begin
Installing and Replacing Other Components Before You Begin To replace a power supply, you need: Physical access to the 500s appliance. Phillips-head screwdriver. Replacement power supply and appropriate documentation. To replace a power supply 1. Locate the power supply and the two screws that secure it on the back of the 500s appliance.
Page 123: Monitoring The Nokia 500S Appliance Power Supply
9. Turn on power to the power supply. Monitoring the Nokia 500s Appliance Power Supply You can monitor the status of the Nokia 500s appliance power supply with Nokia Network Voyager. To monitor the appliance power supply by using Nokia Voyager 1.
Page 124 Installing and Replacing Other Components Nokia 500s Installation Guide...
Page 125: A Technical Specifications
-5° C to +40° C (23° F to 104° F) Temperature Humidity 5% to 85% Short Term Operational -5° C to 50° C (23° F to 122° F) Temperature (not to Humidity 5% to 90% exceed 96 consecutive hours) Nokia 500s Installation Guide...
Page 126: Space Requirements
Each 500s appliance requires the following space in a rack: 3.5 inches (8.89 centimeters) of vertical space 18 inches (46 centimeters) behind the front-panel of the rack 6 inches (15 centimeters) behind the 500s appliance to allow the back exit fan to move air through the appliances Caution Do not block the ventilation holes on the 500s appliance.
Page 127: B Compliance Information
Compliance Information This appendix contains the following compliance information: Declaration of Conformity Compliance Statements FCC Notice (US) Nokia 500s Installation Guide...
Page 128: Declaration Of Conformity
Nokia 500s Product Options: Serial Number: 1 to 100,000 Date First Applied: 2003 conforms to the following standards: Safety: EN60950:1992, A1, A2:1993, A3:1995, A4:1997, A11:1998 with Japanese National Deviations EMC: EN55024 1998, EN55022A 1998, EN61000-3-2, EN61000-3-3 Nokia 500s Installation Guide...
Page 129 Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC with Amendment 93/68/EEC. Alan Hutchinson Manager Regulatory Compliance Engineering Mountain View, California August 2002 European contact: Greg Shortell Nokia Telecommunications 2 Heathrow Blvd, 284 Bath Road Heathrow, Middlesex, UB7 ODQ England Nokia 500s Installation Guide...
Page 130: Compliance Statements
European Community (CE) Immunity Standards EN50024: European Community (CE) EN61000-4-2 EN61000-4-3 EN61000-4-4 EN61000-4-5 EN61000-4-6 EN61000-4-8 EN61000-4-11 ENV50204 Harmonics and Voltage Fluctuation EN61000-3-2 European Community (CE) EN61000-3-3 European Community (CE) Safety Standards UL60950 Can/CSA-C22.2 No. 950 Canada Nokia 500s Installation Guide...
Page 131: Fcc Notice (Us)
Consult the dealer or an experienced radio/TV technician for help. Caution Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment. Nokia 500s Installation Guide...
Page 132 Compliance Information Nokia 500s Installation Guide...
Page 133: Index
Ethernet network interface cards 71, 74, 76 password protection for 88 modem 23 upgrading 89 power 46 variables used by 80, 86 connector pin assignments, Ethernet network boot manager revision variable 80 interface cards 71 boot-device variable 80 Nokia 500s Installation Guide Index - 133...
Page 134 Ethernet management ports 21 Ethernet network interface cards cable pin assignments 71 connecting to 71, 74, 76 LC connector 51, 74 connectors 71 LEDs, system status 24 expansion slots, PMC 21 ls command 83 Index - 134 Nokia 500s Installation Guide...
Page 135 23 status 25 modem connection 23, 24 sysinfo command 82 PMC carrier 18 system status LEDs 24 installing a NIC 61 removing 57 power connections 46 technical specifications 125 power supplies Nokia 500s Installation Guide Index - 135...
Page 136 108 UTP5 dual-mode Ethernet 68 variables autoboot 80 boot flag 80 boot manager 80 boot-device 80 boot-file 80 bootwait 80 setting 83 viewing 81 Voyager opening 51 VT100-compatible terminal 44 warning notices 14 Index - 136 Nokia 500s Installation Guide...

Nokia 500s Installation Manual

About this Guide

1 Overview

2 Installing the Nokia 500S Appliance

3 Performing the Initial Configuration

4 Installing and Replacing Network Interface Cards

5 Connecting PMC Network Interface Cards

6 Using the Boot Manager

7 Troubleshooting

8 Installing and Replacing Other Components

A Technical Specifications

B Compliance Information

Index

Quick Links

Related Manuals for Nokia 500s

Summary of Contents for Nokia 500s

Table of Contents