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Huawei EchoLife HG850 Service Manual

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EchoLife HG850 GPON Terminal
Service Manual
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei EchoLife HG850

  • Page 1 EchoLife HG850 GPON Terminal Service Manual HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 EchoLife HG850 GPON Terminal V100R001 Service Manual Issue Date 2007-05-30 Part Number 31401177 Huawei Technologies Proprietary...
  • Page 3 Email: terminal@huawei.com Copyright © Huawei Technologies Co., Ltd. 2007. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co.,...

  • Page 4: Table Of Contents

    EchoLife HG850 Service Manual Contents Contents About This Document ....................1 Safety Precautions ...................... 5 1 System Overview ....................1-1 1.1 Product Introduction....................1-2 1.2 Front Panel and Rear Panel ..................1-4 1.2.1 Front Panel ...................... 1-4 1.2.2 Rear Panel ....................... 1-6 2 Installation Guide....................
  • Page 5 EchoLife HG850 Contents Service Manual 4 Use Guide....................... 4-1 4.1 Using a Telephone....................... 4-2 4.2 Using an STB ......................4-2 4.3 Using a PC ........................4-2 5 Troubleshooting....................5-1 6 Technical Specifications..................6-1 A MGCP Service Configuration ................A-1 A.1 Voice Service Configuration................... A-1 A.1.1 Configuring IP Address .................
  • Page 6 EchoLife HG850 Service Manual Figures Figures Figure 1-1 Appearance of the HG850................1-2 Figure 1-2 Networking diagram of the HG850..............1-3 Figure 1-3 Front panel of the HG850 ................1-4 Figure 1-4 Rear panel of the HG850 ................1-6 Figure 2-1 Dimensions of the mounting holes at the bottom (unit: mm)......2-2 Figure 2-2 Connection of the HG850 with devices ............
  • Page 8 EchoLife HG850 Tables Service Manual Tables Table 1-1 Indicators of the HG850 ................... 1-4 Table 1-2 Status of the Link indicator and the Auth indicator........... 1-5 Table 1-3 External interfaces of the HG850 ..............1-6 Table 3-1 Common commands ..................3-4 Table 3-2 IP addresses to be planned ................

  • Page 10: About This Document

    About This Document Purpose EchoLife HG850 (hereinafter referred to as the HG850) is an optical network terminal (ONT). It is designed for families and small office and home office (SOHO) users. This document describes the appearance, function characteristics and technical specifications of the HG850, and provides guides for installing, configuring and using the HG850, which enables you to get familiar with the HG850 as soon as possible.

  • Page 11: C Fiber Installation

    EchoLife HG850 About This Document Service Manual Chapter Description 4 Use Guide This chapter describes the method of using the HG850 after it is connected with a telephone or an STB or a PC respectively. 5 Troubleshooting This chapter describes some common faults of the HG850 and the corresponding solutions.
  • Page 12 EchoLife HG850 Service Manual About This Document General Conventions Convention Description Times New Roman Normal paragraphs are in Times New Roman. Names of files, directories, folders, and users are in Boldface boldface. For example, log in as user root. Italic Book titles are in italics.
  • Page 13 EchoLife HG850 About This Document Service Manual Keyboard Operation Format Description Press the key. For example, press Enter and press Tab. Press the keys concurrently. For example, pressing Key 1+Key 2 Ctrl+Alt+A means the three keys should be pressed concurrently.

  • Page 14: Safety Precautions

    Without prior written consent, no organization or individual is permitted to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.
  • Page 15 EchoLife HG850 Safety Precautions Service Manual The power supply of the device shall meet the requirements of the input voltage of the device. Before plugging or unplugging any cable, shut down the device and disconnect it from the power supply.

  • Page 16: System Overview

    EchoLife HG850 Service Manual 1 System Overview System Overview About This Chapter The following table lists the contents of this chapter. Title Description 1.1 Product Introduction Describes the basic information, functions, and features of the HG850. 1.2 Front Panel and Rear Panel Describes the front panel, the rear panel, and indicators of the HG850.

  • Page 17: Product Introduction

    EchoLife HG850 1 System Overview Service Manual 1.1 Product Introduction The HG850 is an optical network terminal (ONT) designed for home users and small office home office (SOHO) users. It is deployed at the access layer of a gigabit-capable passive optical network (GPON).

  • Page 18: Figure 1-2 Networking Diagram Of The Hg850

    IPTV VoIP PSTN Softswitch Switch HG850 Telephone Abbreviations Full Name Broadband Access Server N2000 Huawei N2000 Network Management System Optical Line Terminal Personal Computer PSTN Public Switched Telephone Network Set-Top Box Trunk Gateway Television Issue 02 (2007-05-30) Huawei Technologies Proprietary...

  • Page 19: Front Panel And Rear Panel

    EchoLife HG850 1 System Overview Service Manual The functions of the HG850 are as follows: Connects with the OLT devices through the passive optical network (PON) interface (the Optical interface on the rear panel) to provide comprehensive access services in the upstream.

  • Page 20: Table 1-2 Status Of The Link Indicator And The Auth Indicator

    EchoLife HG850 Service Manual 1 System Overview Indicator Name Status Description Auth Authentication Refer to Table 1-2 Refer to Table 1-2. indicator Lan1–Lan4 Ethernet interface The HG850 is connected to indicators the Ethernet. The HG850 is not connected to the Ethernet.

  • Page 21: Rear Panel

    EchoLife HG850 1 System Overview Service Manual 1.2.2 Rear Panel Figure 1-4 shows the rear panel of the HG850. Figure 1-4 Rear panel of the HG850 Table 1-3 describes the external interfaces of the HG850. Table 1-3 External interfaces of the HG850...

  • Page 22: Installation Guide

    EchoLife HG850 Service Manual 2 Installation Guide Installation Guide About This Chapter The following table lists the contents of this chapter. Title Description 2.1 Installation Describes the installation method of the HG850. 2.2 Getting Started with Describes the cable connection method of the HG850.

  • Page 23: Installation

    EchoLife HG850 2 Installation Guide Service Manual 2.1 Installation You can place the HG850 on a desktop directly or mount it on the wall. This section mainly provides information about how to mount the HG850 on the wall. There are two mounting holes at the bottom of the HG850.

  • Page 24: Figure 2-2 Connection Of The Hg850 With Devices

    EchoLife HG850 Service Manual 2 Installation Guide Figure 2-2 Connection of the HG850 with devices Optical interface on the wall Switch Fax machine Telephone Power adapter Refer to the figure above, and do the following to connect the HG850: Step 1 Install the fiber.

  • Page 25: Software Loading

    EchoLife HG850 2 Installation Guide Service Manual With a lightning protection mechanism, the HG850 stops running automatically if the voltage of lightning exceeds the nominal value. It is recommended to disconnect the power supply from the HG850 in a lighting weather.

  • Page 26: Configuring File Transfer Server

    EchoLife HG850 Service Manual 2 Installation Guide Step Operation Ensure that the maintenance terminal and the HG850 are correctly connected. Select start > Run to display the Run text box. Enter the Telnet command and the IP address of the public network of the HG850 in the Run text box, for example, telnet 11.11.11.1.

  • Page 27: Loading File Through Ftp

    EchoLife HG850 2 Installation Guide Service Manual 2.3.3 Loading File Through FTP The procedure for installing a protocol is as follows. Step Operation Configure the FTP server. Run the FTP server on the remote maintenance terminal. Execute load hg850 in the maintenance terminal to load the compressed file.

  • Page 28: Service Configuration

    EchoLife HG850 Service Manual 3 Service Configuration Service Configuration About This Chapter The following table lists the contents of this chapter. Title Description 3.1 Configuration Description Describes the software configuration of the HG850. 3.2 Basic Command Describes the method and the procedure for setting up the environment of the HG850.

  • Page 29: Configuration Description

    EchoLife HG850 3 Service Configuration Service Manual 3.1 Configuration Description The HG850 supports the VoIP service. When the network is normally connected, the voice call can be realized after the HG850 successfully registers to the media gateway controller (MGC) server, for example, the switch.

  • Page 30: Online Help Of Command Line

    EchoLife HG850 Service Manual 3 Service Configuration In the general configuration mode, you can run all commands in the user mode and the privilege mode. Figure 3-1 shows the relationships between the command modes. An ellipse represents a command mode. An arrow indicates the switching from one mode to another mode.

  • Page 31: Common Commands

    EchoLife HG850 3 Service Configuration Service Manual 3.2.4 Common Commands Table 3-1 describes the common commands in the HG850. Table 3-1 Common commands To… Execute… Access the privilege mode TERMINAL>enable Access the general configuration mode TERMINAL#configure terminal Exit the current mode and access the...

  • Page 32: Figure 3-2 Service Networking Of The Hg850

    EchoLife HG850 Service Manual 3 Service Configuration Figure 3-2 Service networking of the HG850 210.11.123.13 210.11.180.18 10.70.33.60 HG850 10.70.33.62 telephone telephone Abbreviations Full Name Domain Name Server Wide Area Network Table 3-2 lists the IP addresses to be planned. Table 3-2 IP addresses to be planned...

  • Page 33: Planning Data

    EchoLife HG850 3 Service Configuration Service Manual 3.3.2 Planning Data Before configuring data, you shall plan the data of the HG850, such as IP addresses of the HG850 and related servers. When the HG850 interconnects with the MGC, you shall plan the data for the interconnection between them.

  • Page 34: Configuring Mgcp Data

    Name: The domain name of the HG850, containing mg-domain-name name 1–60 characters. The domain name should be consistent with that configured on the MGC server. Example: Configure the domain name of the HG850 as huawei.com. Issue 02 (2007-05-30) Huawei Technologies Proprietary...

  • Page 35: Index

    EchoLife HG850 3 Service Configuration Service Manual Step Operation Configure the domain name of the MG for registration: TERMINAL(config)#mgcp mg-domain-name huawei.com Query the configuration result: TERMINAL(config)#display mgcp attribute ============================================== MGIP MG-PORT MG-DOMAIN-NAME 10.70.33.62 2427 huawei.com ============================================== MGC-IP1 MGC-PORT1 MGC-DOMAIN-NAME1 0.0.0.0...
  • Page 36 EchoLife HG850 Service Manual 3 Service Configuration Step Operation Configure the IP address: TERMINAL(config)#mgcp mgc 1 address 210.11.180.18 { <cr>|port<K> }: Command: mgcp mgc 1 address 210.11.180.18 Query the configuration result: TERMINAL(config)#display mgcp attribute =============================================== MGIP MG-PORT MG-DOMAIN-NAME 10.70.33.62 2427 huawei.com...
  • Page 37 EchoLife HG850 3 Service Configuration Service Manual HW authentication mode is a private authentication procedure of Huawei. GB authentication mode is defined by Ministry of Information Industry. When the encryption algorithm of the SoftX3000 is MD5, you need to configure the authentication mode of the interconnected HG850 to the HW mode.
  • Page 38 EchoLife HG850 Service Manual 3 Service Configuration The default port number is recommended. Configuring Signaling Port Number of MGC By default, the protocol port number of the transport layer of the MGC server is 2727. To change it, execute the following command.

  • Page 39: Sip Service Configuration

    EchoLife HG850 3 Service Configuration Service Manual Step Operation Query the configuration result: TERMINAL(config)#display dns ----------------------------------------------- DNS suffix:tele.com Server address: Main DNS Server.....: 210.11.123.13 ----------------------------------------------- 3.4 SIP Service Configuration 3.4.1 SIP Networking Method Figure 3-3 shows the SIP networking. Figure 3-3 SIP networking...

  • Page 40: Configuring Commands

    EchoLife HG850 Service Manual 3 Service Configuration Name Description User agent Initiates requests or calls. For example, SIP telephone and SoftPhone. Register server Receives registration requests. For example, SoftSwitch devices. 3.4.2 Configuring Commands Configure commands as follows. Operation Command Configure SIP server.
  • Page 41 EchoLife HG850 3 Service Configuration Service Manual Operation Command Configure the IP address Configure the HG850 to obtain a static IP address: of the HG850 ipaddress static ip-address net-mask gateway-ip Configure the HG850 to obtain an IP address automatically: ipaddress dhcp...
  • Page 42 EchoLife HG850 Service Manual 3 Service Configuration Step Operation Configure the information of the SIP server: TERMINAL(config)#sip server 2 address 191.168.3.3 port 5061 { <cr>|domain<K>|expire-time<K> }: Comman sip server 2 address 191.168.3.3 port 5061 Execution of command succeeded Query the configuration result: TERMINAL(config)#display sip server { <U><0,2>|all<K>...
  • Page 43 EchoLife HG850 3 Service Configuration Service Manual The ID and the password must be configured on the registration server firstly and then the user can succeed in registering. Example: Configure user-sn as 0, id as 88889999, password as abcxyz, and name as Jack.
  • Page 44 EchoLife HG850 Service Manual 3 Service Configuration Command Remarks TERMINAL(config)#sip Digitmap: The digitmap string to be added. The digitmap digitmap length is 1–31. The valid characters that may be contained in the string: 0–9, a, b, c, d, x. x is wildcard and can represent any number.
  • Page 45 EchoLife HG850 3 Service Configuration Service Manual Step Operation Query the configuration result: TERMINAL(config)#display sip digitmap Sip digitmap -------------------------------------- index digitmap ----- -------------------------------- 0755xxxxxxxx -------------------------------------- Configuring Signaling Port Number of SIP The command is used to configure the local port number, which is used by HG850 to send the SIP signaling.
  • Page 46 EchoLife HG850 Service Manual 3 Service Configuration Step Operation Query the configuration result: TERMINAL(config)#display sip attribute all Sip User Information --------------------------------------------------- user-sn : 88889999 password : ******** name : jack local address : 172.21.100.29 local-port : 5061 registration state : registering...

  • Page 48: Use Guide

    EchoLife HG850 Service Manual 4 Use Guide Use Guide About This Chapter The following table lists the contents of this chapter. Title Description 4.1 Using a Telephone Describes the use method after the HG850 is connected with a telephone. 4.2 Using an STB Describes the use method after the HG850 is connected with an STB.

  • Page 49: Using A Telephone

    EchoLife HG850 4 Use Guide Service Manual When you use the HG850, keep at least 10 cm between the HG850 and the closest object for heat dissipation. 4.1 Using a Telephone Step 1 Connect the HG850. Refer to section 2.2 "Getting Started with the HG850"...
  • Page 50 EchoLife HG850 Service Manual 4 Use Guide Refer to section 2.2 "Getting Started with the HG850" to connect a PC. Ensure that the PC and the HG850 are correctly connected. Step 2 Power on the PC and the HG850. Step 3 Set the IP addresses of the PC.
  • Page 52 EchoLife HG850 Service Manual 5 Troubleshooting Troubleshooting Failure Solution The Power Check whether the power adapter matches the HG850. indicator is off. Check whether the power connection is correct. Check whether the ON/OFF button on the rear panel is pressed.
  • Page 54 EchoLife HG850 Service Manual 6 Technical Specifications Technical Specifications Physical Interfaces One Battery Monitor interface One Optical interface Four auto-sensing 10/100 Base-T Ethernet interfaces (RJ-45) Two VoIP telephone interfaces (RJ-11) One Power interface Protocols and Standards GPON: ITU-T G.983.3 and ITU-T G.984.x FE: IEEE802.1p, IEEE 802.3u, and IEEE802.1q...

  • Page 56: A Mgcp Service Configuration

    IP Address....: 192.168.100.1 Subnet Mask....: 255.255.255.0 ------------------------------------------------ A.1.2 C onfiguring Domain Name of the HG850 Configure the domain name of the HG850 as huawei.com, and MG port number as aaln. Use the default signaling port number. TERMINAL(config)#mgcp mg-domain-name huawei.com A.1.3 C...

  • Page 57: A.1.4 Configuring System Time

    EchoLife HG850 Service Manual A MGCP Service Configuration { <cr>|por t<K> }: Command: mgcp mgc 1 address 210.11.180.18 onfigure the address of the MGC server as mgc.com. TERMINAL(config)#mgcp mgc 1 addr ess mgc.com Query the configuration result. TERMINAL(config)#display mgcp attribute...

  • Page 58: A.1.6 Adding Hg850 Network Management

    EchoLife HG850 Service Manual A MGCP Service Configuration TERMINAL(confi g)#display dns ------------------------ ------------------------------- user config: DNS suffix:tele.com Main DNS Server.....: 210.11.123.13 Secondary DNS Serve r..: config protocol get: DNS suffix:my.domain Main DNS Server.....: 192.168.0.6 Secondary DNS Server..: A.1.6 A...

  • Page 59: Figure A-1 Connection For The Online Service

    EchoLife HG850 Service Manual A MGCP Service Configuration Figure A-1 Connection for the online service Optical interface on the wall HG850 Switch A.2.2 Fax Service By default, the HG850 supports the fax service. You need to select the fax mode.
  • Page 60 EchoLife HG850 Service Manual A MGCP Service Configuration If you want to change the fax mode, contact the service provider for help. Huawei Technologies Proprietary Issue 02 (2007-05-30)

  • Page 62: B Sip Service Configuration

    EchoLife HG850 Service Manual B SIP Service Configuration SIP Service Configuration B.1 Voice Service Configuration B.1.1 C onfiguring IP Address The HG850 obtains the IP address through DHCP by default. When the DHCP server is configured, and the HG850 is conn...

  • Page 63: B.1.3 Configuring Sip User Information

    EchoLife HG850 Service Manual B SIP Service Configuration TERMINAL(config)#sip server 0 domain sipserver.c <cr>|address<K>|port<K>|expire-time<K> }: Command: sip server 0 domain sipser ver.com Executio n of command succeeded” You can configure three SIP servers for the HG850. If the HG850 fails to register to the first SIP server, then it registers to the second SIP server.

  • Page 64: B.1.5 Saving Configuration Data

    EchoLife HG850 Service Manual B SIP Service Configuration expire-time 00 sec previous server current server : 191.168.10.10 : 5060 The HG850 can configure two users. When you check the users, you can select 0,1 and all to check the information of the SIP user(s).

  • Page 65: Figure B-1 Connection For The Online Service

    EchoLife HG850 Service Manual B SIP Service Configuration Figure B-1 Connection for the online service Optical interface on the wall HG850 Modem B.2.2 Fax Service By default, the HG850 supports the fax service. Figure B-2 shows the connection for the fax service.
  • Page 66 EchoLife HG850 Service Manual B SIP Service Configuration If you want to change the fax mode, contact your service provider for help. Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 68 EchoLife HG850 Service Manual C Fiber Installation Fiber Installation The installation steps are shown as follows: Step 1 Remove the two screws form the cover with a cross screwdriver. Step 2 Open the cover. Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 69 EchoLife HG850 Service Manual C Fiber Installation To avoid damaging the cover, carefully perform the operation with both hands. After opening the cover, you can see two layers of feet around the fiber spool, as shown in the following figure.
  • Page 70 EchoLife HG850 Service Manual C Fiber Installation Step 4 Wind the fiber around the fiber spool. When winding, do not bend the fiber excessively. Refer the followi ng winding principles: The number of the winding circles is subject to the length of th e fiber you use.
  • Page 71 EchoLife HG850 Service Manual C Fiber Installation Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 72 EchoLife HG850 Service Manual C Fiber Installation Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 73 EchoLife HG850 Service Manual C Fiber Installation Step 5 Reserve proper length of the fiber for leading it out from the hole on the cov er (which the optical interface on the rear panel). Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 74 EchoLife HG850 Service Manual C Fiber Installation Step 6 ix the cover properly and install the rubber plug. Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 75 EchoLife HG850 Service Manual C Fiber Installation Step 7 stall the screws of the cover. Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 76 EchoLife HG850 Service Manual C Fiber Installation ----End After the fiber is installed, refer the following figure. Huawei Technologies Proprietary Issue 02 (2007-05-30)
  • Page 78 EchoLife HG850 Service Manual D Acronyms and Abbreviations Acronyms and Abbreviations roadband Access Server Dynamic Host Configu ration Protocol DHCP omain Name Server FoIP Fax over IP ile Transfer Protocol igabit-Capable Passive Optical Network Internet Protocol ternet Protocol Television ocal Area Network...
  • Page 79 EchoLife HG850 Service Manual D Acronyms and Abbreviations Optical Line Terminal OMCI ONT Management and Con trol Interface ptical Network Terminal Personal Computer Passive Optical Network POTS Plain Old Telephone Service Public Switched Telephone Network PSTN PPoE oint-to-Point Protocol over Ethernet...
  • Page 80 EchoLife HG850 Service Manual Index Index Configuring Loading File Through FTP, 2-6 DNS, 3-11 Configuring MGCP, 3-7 Domain Name of MG, 3-7 IP Address of the HG850, 3-7 MGCP, 3-2 MG Authentication Information, 3-9 MGC Information, 3-8 Signaling Port Number of MG, 3-10...
  • Page 81 HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.com Part Number: 31401177...

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