Printer Error Codes - Magicard Ultima User Manual

PRINTER ERROR CODES

Firmware Version FP-5 Dev-20
Error
104 FPGA programming error
111 Firmware update failure
112 Holokote update failure
113 Capability update failure
114 HoloKote verification failure
115 HoloKote slot empty
116 Duplex Upgrade
117 Duplex Downgrade
1024 Feature unavailable
1025 Out of cards
Displayed message Error Description
While preparing to update the FPGA, the device ID read from the fitted
FPGA was not a recognised one. This is probably either due to a SPI
comms failure between the processor and FPGA, or a faulty FPGA.
While attempting to verify a new firmware upgrade file was successfully
saved to flash memory, the printer failed to allocate enough memory
for the verification process. This may be because there are a large
number of pending jobs in the printer's memory.
While processing an incoming capability upgrade file, the printer was
unable to write the new file to the SD card. This may be because the SD
card is not plugged in correctly, or the SD card has developed a fault.
While updating the printer's capabilities during boot-up, the printer
failed to save the printer's identity information to the SD card. This may
be because the SD card is not plugged in correctly, or the SD card has
developed a fault.
While processing a HoloKote file, the printer detected that the file data
was not of the correct format. This may be because the wrong file was
sent, the file has become corrupted, or there was an error in the
software which produced the file.
While attempting to retrieve a HoloKote file from the SD card, the
printer was unable to read the SD card data. This is probably because
the slot specified has no HoloKote bitmap installed, but could also be
due to a fault with the SD card hardware.
The printer has been upgraded to Duplex. No Error – Information Only
The printer has had the duplex printing capability removed. No Error –
Information Only
The printer received a mag read job, but the printer has no detectable
mag encoder module fitted. Either the job was sent to the wrong
printer, or the printer has a mag module fitted which cannot be
detected due to a hardware fault, or the printer has been set up as the
wrong model.
While trying to feed a new card from the input hopper to the point
where it blocks the feed sensor, it took too many attempts to extract a
card. This could be because the hopper was empty, or the card feed