Magicard Rio Pro Maintenance Manual
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Magicard Rio Pro Maintenance Manual

Colour id card printer
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Colour ID Card Printer MAGICARD
Magicard Rio Pro single sided colour ID Card Printer
Magicard Rio Pro Duo double sided colour ID Card Printer
Magicard Rio Pro Mag single sided colour ID Card Printer
Magicard Rio Pro Duo Mag double sided colour ID Card Printer
Magicard Rio Pro single sided colour ID Card Printer with Smart Encoder
Magicard Rio Pro Duo double sided colour ID Card Printer with Smart Encoder
Magicard Rio Pro Mag single sided colour ID Card Printer with Smart Encoder
Magicard Rio Pro Duo Mag double sided colour ID Card Printer with Smart Encoder
Duplex Upgrade Kit
Standard
Standard
Ultra Electronics Card Systems
www.magicard.com
Issue 2
Standard
Standard
®
Rio Pro Maintenance Manual
10/12/2010
Standard
Standard
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Option
Option
Option
3633-9001
3633-9021
3652-9002
3652-9022
3652-9005
3652-9025
3652-9006
3652-9026
3633-0052
Option

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Summary of Contents for Magicard Rio Pro

  • Page 1 Magicard Rio Pro Duo double sided colour ID Card Printer with Smart Encoder 3652-9025 Magicard Rio Pro Mag single sided colour ID Card Printer with Smart Encoder 3652-9006 Magicard Rio Pro Duo Mag double sided colour ID Card Printer with Smart Encoder 3652-9026 Duplex Upgrade Kit 3633-0052...

  • Page 2: Table Of Contents

    Card design limitations ................................... - 8 - section 1.2 badge design ....................................- 8 - section 2 KEY FEATURES OF THE MAGICARD RIO PRO ..................- 9 - section 2.1 specification of the Magicard Rio Pro ............................- 10 - section 3 COMPONENT LAYOUT ..........................
  • Page 3 BASIC MAGNETIC ENCODING.............................. - 90 - SECTION 15.3 ENCODING USING BADGE PRINTING SOFTWARE......................- 91 - section 15.4 ASCII Character Set supported by the Rio Pro ..........................- 92 - section 15.5 iso standards....................................- 92 - section 15.6 error checking.

  • Page 4: Conventions

    Trademark with the United States Patent and Trademark Office, Reg. No. 2,197,276 The Ultra Secure feature of Magicard® Printers is protected by US PATENT No: 5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1.

  • Page 5: Safety Instructions

    Ultra Electronics Card Systems SAFETY INSTRUCTIONS Only use the Power Source supplied by Magicard with the Printer. Do not to spill any liquid on the Printer. If using this printer in Germany: To provide adequate short-circuit protection and over-current protection for this Printer, the building installation must be protected by a 16 Amp Circuit Breaker.

  • Page 6: Introduction To The Printing Process

    The Overcoat layer acts as a protective film against wear and fading and can also carry a secure image, which cannot be ID Card with Overcoat Layer used as a Security Watermark photocopied – e.g. the Magicard Holokote security watermark. Dye Sublimation / Inkjet Printing.
  • Page 7 Card. All monitors will show the same image slightly differently. Different plastic surfaces will give differing results and the Dye-Film could vary slightly from batch to batch. For these reasons, the Printer Driver has been designed to allow the user to adjust various aspects of the colour output. Rio Pro Maintenance Manual - 7 -...

  • Page 8: Card Design Limitations

    It is more important to ensure the colour of any picture element is correct when printed (even if the colour looks incorrect on the screen). Rio Pro Maintenance Manual - 8 -...

  • Page 9: Key Features Of The Magicard Rio Pro

    Attractive, compact design. Intuitive LCD with simple button menu selections. USB and Ethernet Interface. Microsoft Certified “plug and play” Driver make the Rio Pro easy to install and use. Secure Magicard Rio Pro features the patented “Holokote” watermark technology. Holokote watermark is printed on the Card during the normal print cycle at no extra cost.

  • Page 10: Specification Of The Magicard Rio Pro

    Ultra Electronics Card Systems SECTION 2.1 SPECIFICATION OF THE MAGICARD RIO PRO Printing Method: Direct to Card Dye Sublimation. Feed Format: Automatic and Hand Feed. Resolution: 300 dots per inch (11.8 Dots per mm). Colour Reproduction: 256 graduations for each colour.

  • Page 11: Component Layout

    SECTION 3 COMPONENT LAYOUT Top Cover Opening Latch Print Head Assembly Blank Card Hopper Cleaning Roller LCD Display Hand Feed Slot Front Card Stacker Rear Card Hopper DC Power Input Network USB Connection Connection Rio Pro Maintenance Manual - 11 -...
  • Page 12 Print Head Assembly Dye Film Sensor Bracket (top) Rear Card Hopper LCD Display Function Buttons Hand Feed Entry / Exit Slot Front Card Stacker Rio Pro component layout (viewed from front of Printer) Rio Pro Maintenance Manual - 12 -...
  • Page 13 Ultra Electronics Card Systems Rio Pro component layout (viewed from top of Printer) Print Head Roller Rear Idle Roller Cleaning Roller Flipper Unit Card Drive Roller Dye-Film Sensor Magnetic Bracket (Lower) Encoder Roller Rio Pro Motors (viewed from underside of Printer)

  • Page 14: Dye Film Options

    SECTION 4 DYE FILM OPTIONS MA300YMCKO Dye Film is the appropriate choice for colour printing with Rio Pro Printer. MA250YMCKOK Dye Film (for the double-sided models only), is more economic when printing in colour on the front side and black on the rear.

  • Page 15: Loading The Dye Film

    Gently close the top cover until it clicks into the closed position. The Printer will automatically recognise the type of Film that has been loaded by reading the film RFID Tag as it initialises. Rio Pro Maintenance Manual - 15 -...

  • Page 16: Section 4.2 Cards

    Free from pits or bumps in the surface. Printable Area of the Card. Both the Rio Pro and Rio Pro Duo Printer offer high quality edge to edge (Full Bleed) printing. Thus the surface of the Card may be printed edge to edge.
  • Page 17 Other Card Types. Self-Adhesive Cards. We recommend only self-adhesive Cards supplied by Ultra Electronics via your Magicard Dealership (Pt. M9007-011) There are many different types of self-adhesive Cards. Thorough investigation and testing has shown that poorer quality or incorrect Card types will cause problems in the Printer. These problems range from poor image quality, failure to feed from the Card Hopper and Dye Film being cut through to Cards getting jammed in the roller mechanism.

  • Page 18: Single / Double-Sided Upgrade

    The Magicard Rio Pro Printer can be purchased in single or double-sided printing format. If you choose the Rio Pro single format model, you can purchase an upgrade from Magicard. This will change the Rio Pro to a Rio Pro Duo in the convenience of your Office allowing you to print double-sided Cards.

  • Page 19: Philosophy

    Field Repair Every precaution has been taken in the design of the Rio Pro printer to ensure user problems are rare. We have also tried to anticipate any possible problems in the Field due to misuse, accidental failure or straightforward component failure.

  • Page 20: The Warranty

    The Customer Support personnel may first ask you to carry out certain simple checks to confirm the nature of the problem, and if a return is appropriate they will give you a Magicard Return Authorisation Number (MRAN) and consignment instructions to the appropriate repair centre. Ultra will, at its discretion, repair or replace the defective parts at no charge to the Customer.

  • Page 21: Internet Support

    INTERNET SUPPORT To further enhance the support already available to Magicard Customers, the Magicard Web site contains useful information on both problem solving and operation of the Rio Pro Printer. The web site is available 24 hours per day at www.magicard.com SECTION 6.4...

  • Page 22: Cleaning The Printer

    Follow the instruction on page 23 for how to clean the Printer. SECTION 7.2 CLEANING SUPPLIES Three Cleaning Cards and a cleaning roller are included with each new Rio Pro and Rio Pro Duo Printer. You can purchase additional Cleaning Kits, which include cleaning Cards, rollers and pens. Cleaning Kits Part Number 3633-0053 (10 cleaning Cards, 5 rollers and a cleaning pen).

  • Page 23: Cleaning The Printer Rollers

    When the cleaning cycle is finished, the Cleaning Card will be ejected. [Clean again ?] – for maximum cleaning effect it is recommended that you turn the Cleaning Card over and select [yes], then repeat Step 4. Rio Pro Maintenance Manual - 23 -...

  • Page 24: Replacing The Cleaning Roller

    Place the new cleaning roller into the Printer. Please Note: If the steel shaft from the cleaning Roller becomes lost, a replacement can be obtained by ordering a Cleaning Roller Kit (Pt. 3633-0054) – See Section 7.2 Rio Pro Maintenance Manual - 24 -...

  • Page 25: Cleaning The Print Head

    It is also a good idea to clean the Print Head when you replace the ribbon. 1. Use the special Print Head cleaning Pen from your Magicard printer cleaning kit. See Section 6.1 „Cleaning Supplies‟. 2. Open the Printer and draw the Pen several times across the complete length of the Print Head.

  • Page 26: Magicard Rio Pro Driver

    Ultra Electronics Card Systems SECTION 8 MAGICARD RIO PRO DRIVER. Rio Pro and Rio Pro Duo use the new “UltraDriver+”. This Driver is for use on the following Operating Systems only: Windows 2000 & Windows XP Windows 2003 Server. Windows Vista (32 and 64 bit).
  • Page 27 Ultra Electronics Card Systems Rio Pro Maintenance Manual - 27 -...

  • Page 28: Installation Instructions For Windows 2000/Xp/2003 Server & Vista And Windows 7 Continued

    Windows 7 NOTE If the computer you are configuring for a USB connection to the Magicard Printer has at some time run another manufacturer‟s Printer (e.g. Eltron C-Series printer), a Windows file necessary for the Magicard installation could be missing.

  • Page 29: Un-Installing The Driver For Windows 2000 / Xp / 2003 Server

    Category view Select the “Magicard RIO Pro” entry, and click on “Change/Remove” Choose the “Magicard RIO Pro” you wish to remove (there may be more than one), and click “Next” Lastly - follow the on-screen prompts ! Rio Pro Maintenance Manual...

  • Page 30: Un-Installing The Driver For Windows Vista / Windows 7

    Button followed by “Control “Uninstall a program..” Panel” Category view Classic View choose “Program and Features..” Select the Magicard Rio Pro Printer and the choose the “Uninstall / Change” Button Follow the instructions on the screen Rio Pro Maintenance Manual - 30 -...

  • Page 31: Driver Description

    Driver setting. To view the Driver‟s help file, go to the Printer Preferences (as described above), and click on the “Help” Button in any of the Tabs. Rio Pro Maintenance Manual - 31 -...

  • Page 32: Printer Display

    2 of 6 – Test card 3 of 6 – Info 4 of 6 – Hand feed 5 of 6 – Mag self test 6 of 6 – Reset printer Options 1-6 are explained on Page 32 Rio Pro Maintenance Manual - 32 -...

  • Page 33: Clean Rollers

    Having selected this option, you will be asked to confirm that you wish to print a Test Card. If you select “Yes” the Printer will feed a Card from the Hopper and print an internally generated Test image on it. Rio Pro Maintenance Manual - 33 -...

  • Page 34: Info

    Card Feed slot in the front of the Printer. NOTE: Cards will NOT feed from the Card Hopper. Once the desired mode is selected press the “SAVE” Button. Use the arrow keys to toggle the mode between ON and Rio Pro Maintenance Manual - 34 -...

  • Page 35: Mag Self Test

    “Mag not fitted!” SECTION 9.1.6 6. RESET PRINTER Selecting this option (“Yes”) will force the Printer to re-initialise (the same effect would be seen if the Printer‟s DC Power cable were removed and refitted). Rio Pro Maintenance Manual - 35 -...

  • Page 36: Maintenance Mode

    Do not fit Dye-Film into the Printer during the “Soak Test” mode. The Dye-Film motor is advanced CAUTION during the cycle. The Dye-Film drive Gear will be damaged when the Dye-Film has been fully used and Dye-Film will be wasted. Rio Pro Maintenance Manual - 36 -...

  • Page 37: Sensor Test Mode

    Dye-Film Sensor for each Film Panel. The colour of the Printer‟s Display will change to purple. The Sensor Test mode is a useful diagnostic Tool when Sensors in the Printer may be suspect. Rio Pro Maintenance Manual - 37 -...

  • Page 38: Previous Menu

    Ultra Electronics Card Systems SECTION 9.2.3 PREVIOUS MENU Exit out of the Maintenance Menu Rio Pro Maintenance Manual - 38 -...

  • Page 39: Print Head Replacement

    Ultra Electronics Card Systems SECTION 10 PRINT HEAD REPLACEMENT This section describes what action to take if you have to replace the Print Head in the Rio Pro/Rio Pro Duo Printer. SECTION 10.1 PRINT HEAD DAMAGE. Dust or contamination on the Card or Dye-Film is dragged below the Print Head. This causes scratches and permanently damages the printing surface.

  • Page 40: Print Head Electronic Failure

    If an internal electronic component has failed inside the Print Head, this causes the printing elements to switch on or off continuously. The Cards below show examples of electronic failure. The Cards below show examples of electronic failure. Rio Pro Maintenance Manual - 40 -...

  • Page 41: Replacing The Print Head

     Start Switch the Printer Off ! Press any Button to switch the Printer On ! Remove Connector Re-connect the new Print Head Push backwards then tilt upward Fit the new Print Head Rio Pro Maintenance Manual - 41 -...

  • Page 42: Setting The Print Head Density Calibration

    Print Heads and therefore should only be used for a specific Print Head Assembly.  Finished Open the Printer Lid Press any Button to switch the Printer On ! Close the Printer Lid Print Head Density Programmer (PDP) Rio Pro Maintenance Manual - 42 -...

  • Page 43: Print Head Setup And Adjustment

    Dye Film overheating. The rear of the Card variation across the Card. the Card. The front of the Card is the edge is the edge that ejects out of the Printer last. that ejects out of the Printer first. Rio Pro Maintenance Manual - 43 -...

  • Page 44: Dismantling And Assembling The Printer

    SECTION 11 DISMANTLING AND ASSEMBLING THE PRINTER The Magicard Rio Pro and Rio Pro Duo Printers have been designed with a modular construction to make servicing and repair of the Printer very easy. The following guidelines show you how to change the middle Card Sensor which is the most difficult component to replace.

  • Page 45: Removal & Refitting Of The Top Dye Film Sensor

    Turn the plastic cross piece over and disconnect the Sensor cable from the small PCB. Sensor PCB can now be unclipped from the plastic cross piece. Refitting is the reverse procedure ensuring the plastic cross piece is located into the Side Plates. Rio Pro Maintenance Manual - 45 -...

  • Page 46: Removal And Refitting Of The Card Thickness Adjuster

    Unclip the four plastic catches and remove the Controller PCB downwards. On Rio Pro and Rio Pro Duo Printers with the Magnetic Encoding and OmniKey options an extra PCB will need to be disconnected, it is mounted onto the main Controller PCB.

  • Page 47: Removing & Refitting Of The Front & Rear Card Sensor

    Ultra Electronics Card Systems SECTION 11.6 REMOVING & REFITTING OF THE FRONT & REAR CARD SENSOR Card Sensor locations in the Rio Pro (Printer viewed from underside) Front Middle Card Sensor cannot be removed at this point, refer to Section 11.16 to remove...

  • Page 48: Removal & Refitting Of Left Side Components

    The Plastic Drive Pulleys attached to any of the Motors are designed to be push-fit and used only once. Magicard highly recommend new Pulleys are fitted if they are disturbed. Once pushed onto the motor shaft, the plastic deforms to produce a tight fit.

  • Page 49: Removal And Refitting Of Right Side Components

    The Plastic Drive Pulleys attached to any of the Motors are designed to be push-fit and used only once. Magicard highly recommend new Pulleys are fitted if they are disturbed. Once pushed onto the motor shaft the plastic deforms to produce a tight fit.

  • Page 50: Removal & Refitting Of The Drive Motors & Front Card Sensor

    Remove the motor out through the bottom of the print engine. Remove the motor out through the bottom of the print engine. Refitting is the reverse procedure ensuring the motor aligns with the Refitting is the reverse procedure. screw holes. Rio Pro Maintenance Manual - 50 -...

  • Page 51: Removal Of The Chassis Cover

    Remove the wire loom from the left hand side of the Printer (note it‟s route through the chassis). Refitting is the reverse procedure ensuring no wires are trapped and the Lid opens and closes freely. Rio Pro Maintenance Manual - 51 -...

  • Page 52: Removal Of The Rotation Unit

    Refitting is the reverse procedure; lay the Idle Rollers inside the print engine. Locate one of the Idle Link Plates, align the Idle Rollers and then locate the opposite Link Plate. Springs can be located and fitted into place. Rio Pro Maintenance Manual - 52 -...

  • Page 53: Removal And Refitting Of The Large Bearing Plate

    Ensure the bearing plate with the idle roller fitted is located on the right side of the Printer. SECTION 11.15 REMOVAL AND REFITTING OF STEEL CIRCLIPS Steel Circlips are used throughout the Rio Pro (including the mounting of the Large Bearing Plate). When Removing and refitting these, always wear approved eye protection. WARNING Personal injury could result if the appropriate safety measures are not followed.

  • Page 54: Section 11.16 Removal And Refitting Of Rollers

    The guide will be loose, push it against the internal side wall and lift up out of the machine. Refitting is the reverse procedure, located the Card guide and then fit the springs. Rio Pro Maintenance Manual - 54 -...

  • Page 55: Initialisation Sequence

    TROUBLESHOOTING Introduction This Section is intended as a quick Reference Guide to assist Magicard Rio Pro and Rio Pro Duo user and Dealers when experiencing difficulties with their Printer. The information below covers most common problems that will be encountered;...

  • Page 56: Hardware Problems

    Error “Cannot Drop Head” during Print Head is not being moved Up/Down Check the operation of the Cam Section 11.8 printing. during the printing process Position Sensor. Section 9.2.2 Check the correct Power Supply is used. Rio Pro Maintenance Manual - 56 -...

  • Page 57: Image Problems

    Card Print Drive Motor belt tension affected. loose. Ensure the Page Layout/Setup is Incorrect page size set in the printing taken from the installed Rio Pro White margins at one or both ends Application. Driver. Section 4.2 of the Card > 5mm.

  • Page 58: Image Problems Cont

    Ensure the Print Head shield has not slipped downwards. Ensure Rio Pro Duo has been Page 1 is printed on one Card and purchased or Printer has been page 2 is printed on a second Card Single-sided Printer being used.

  • Page 59: Printer Driver Problems

    “Ready”. Incorrect Printer selected within the Ensure the printing application is Operating System. set to print to the Rio Pro. Perhaps When a document is sent nothing Incorrect Port selected in the Driver it should be set as the default happens at the Printer.
  • Page 60 Ultra Electronics Card Systems Rio Pro Maintenance Manual - 60 -...

  • Page 61: Magnetic Encoding Problems

    Magnetic Encoding Head is dirty. recommended Magicard cleaning Cards are not encoded (individual Section 7 Magnetic Encoding Head is either mis- Cards. tracks missing data). Section 6.1 aligned or faulty. Contact Magicard Technical Support. Rio Pro Maintenance Manual - 61 -...

  • Page 62: Error Code List

    Error is shown if the rear Card Sensor has not been Out of Cards. Please refill the Hopper and 02:00 blocked by a Card passing through it. It will try to feed a press retry. Card three times from the Hopper. Rio Pro Maintenance Manual - 62 -...

  • Page 63: Error Code List Cont

    Error can be shown if the front Sensor is blocked when trying to initialise the Flipper. If it fails to unblock by 04:07 rewinding the main Stepper motor) and block the mid Sensor within 4 seconds the error will be shown. Rio Pro Maintenance Manual - 63 -...

  • Page 64: Error Code List Cont

    Error is shown while trying to place the Card into the Smart encoding position. If the Card present Sensor does 05:01 not register the arrival of the Card within 2 seconds the error is displayed. Reserved for future use. Rio Pro Maintenance Manual - 64 -...

  • Page 65: Error Code List Cont

    Error is shown while trying to move the Card from over the front Sensor to the standby position (over the middle 06:09 Sensor) if the front Sensor does not unblock within 3 seconds. Rio Pro Maintenance Manual - 65 -...
  • Page 66 At this point the rear Sensor has already been blocked by the Card moving backwards and the Printer is moving the Card forward again until the rear Sensor unblocks. Rio Pro Maintenance Manual - 66 -...
  • Page 67 Card Jam. Please clear Printer mechanism 06:22 displayed. By this point the Card has been successfully taken from the rear Card Hopper and the Rio Pro is trying to move it to the front Card Sensor, before returning it to the standby position.
  • Page 68 Note, this error means that the Dye-Film's RFID Tag was successfully validated. The most likely scenario for this error is the introduction of a new Film type which is unknown to older Printer Firmware versions. Rio Pro Maintenance Manual - 68 -...
  • Page 69 (K or KO) is fitted an error 10:05 will be displayed. The Printer Driver should normally prevent this from happening, but it is possible to by pass the Driver by sending PRN‟s directly to the Printer. 10:06 Rio Pro Maintenance Manual - 69 -...
  • Page 70 Error is shown while waiting for the Print Head Overheat error, switch Printer off and allow 14:00 temperature to fall before printing a Card. If the measured Print Head to cool. temperature is out of range the error is displayed. Rio Pro Maintenance Manual - 70 -...
  • Page 71 Sensor has already made a dark-to- light transition. This function only happens during Printer Boot-up and print job cancellation. Error is shown while lifting the Print Head and the Cam 16:07 Sensor does not block within 5 seconds. Rio Pro Maintenance Manual - 71 -...
  • Page 72 Ultra Electronics Card Systems Rio Pro Maintenance Manual - 72 -...
  • Page 73 This error cannot occur if either continue. “Perform Verification” is switched off in the Printer Settings or another error (e.g. Lid Open or Card Jam) occurs during encoding/verification cycle. Rio Pro Maintenance Manual - 73 -...
  • Page 74 Flip Sensor never changed the error is displayed. Error is raised after completing a Sensor Test, initiated 22:03 using an SNS command. If the Cam and Flip Sensors both change the error is displayed. Rio Pro Maintenance Manual - 74 -...
  • Page 75 Ultra Electronics Card Systems Error is shown after completing a Sensor Test, initiated 22:04 using a SNS command. If the Flip Sensor result is ”Invalid" the error is displayed. Rio Pro Maintenance Manual - 75 -...
  • Page 76 Firmware Binary File into Flash memory. If the format ID 24:01 string in the downloaded file is not the correct one for the Rio Pro (e.g. Rio/Tango 2E) the error is displayed. 24:02 Error is shown after printing a Card. If it fails to increment...
  • Page 77 Description of Problem Error is shown while trying to hand feed a Card into the printing area. If the Printer sees the rear Card Sensor General Error. Please contact Magicard block before the front and middle Card Sensors the error 24:08 Technical Support quoting Error code.
  • Page 78 Ultra Electronics Card Systems SECTION 13 ERROR CODE LIST CONT. Error Number Displayed Error Error Code Description of Problem Rio Pro Maintenance Manual - 78 -...

  • Page 79: Magicard Printer Support Utility

    Once installed, a short cut will appear on your Desktop. Open the Support Utility and choose the USB Port: When it has connected to the first Magicard Printer a number of extra Tabs will appear. If the connection fails, an error will be shown.
  • Page 80 1 pixel width). Image End Rio Pro has printed the colour panel and the Print Head is lifted off the Card at this point. (Increasing the number makes the image length longer, closer to the rear of the Card, thus decreasing the width of the white line at the rear of the Card.
  • Page 81 Maximum deviation from factory setting Print Head density calibration ±500 Image start position ±192 (equivalent to ±1.04 mm) Image end position ±24 (equivalent to ±2.08 mm) Print Head position ±12 (equivalent to ±1.04 mm) Rio Pro Maintenance Manual - 81 -...
  • Page 82 Numeric Parameter: if this is Zero or One, the Card is left in the Standby Position, but if it is greater than one it will eject the Card and feed another in, repeating however many times the parameter specifies. Rio Pro Maintenance Manual - 82 -...
  • Page 83 - to test the encoder Card sensor TEMP - to test the printhead temperature sensor - to test all the optosensors at once - to terminate sensor test mode Sending an invalid parameter is equivalent to SHWOFF. Rio Pro Maintenance Manual - 83 -...
  • Page 84 The function, with no parameter, initiates the Dye LED Calibration Routine. If a parameter is supplied, it must be in the form of a # sign followed by a Six Digit Hexadecimal Number, which is then used to set the dye LED Colour directly. Rio Pro Maintenance Manual - 84 -...
  • Page 85 SECTION 14.5 QUERY PRINTER Collects advanced diagnostic data from the Printer. If you experience a problem, you may be asked to email the results of the query to Magicard Technical Support for analysis. Rio Pro Maintenance Manual - 85 -...
  • Page 86 SECTION 14.6 ETHERNET Ethernet connection is available with Rio Pro and Rio Pro Duo Printers. The settings are visible because this Support Utility is also used for Magicard Rio 2e, Tango 2e and Tango +L Printers which do have this capability.
  • Page 87 Choose „Eject‟ to feed the Card out the front of Printer. PLEASE NOTE:- The Magnetic Reader function is NOT a reliable indicator of magnetic Encoding quality. It contains no error correction functions and so is not a substitute for a Magnetic Swipe Reader. Rio Pro Maintenance Manual - 87 -...

  • Page 88: Magnetic Encoding

    Some or all the above field Field Separator may be found in discretionary End Sentinel data. Format Code longitudinal redundancy check PVKI Pin Verification Key Indicator character Pin Verification Value Card Verification Value Card Validation Code Rio Pro Maintenance Manual - 88 -...
  • Page 89 The Track formats used in this document are based on ISO Standards, however, other formats may be used. Contact your Card issuer for your exact requirements. MAGTEK 20725 South Annalee Ave Carson, California 90746 TEL: 001 (310) 631-8602 FAX: 001(310) 631-3956 Rio Pro Maintenance Manual - 89 -...

  • Page 90: Basic Magnetic Encoding

    BASIC MAGNETIC ENCODING. The Magicard Rio Pro and Rio Pro Duo may have the Magnetic stripe encoder fitted as an enhancement and for added security. To ensure the encoding is compatible with your Card Readers, it has the ability to meet I.S.O STD 7811.

  • Page 91: Encoding Using Badge Printing Software

    However, after the page set-up has been carried out, the text must fit within the Card; “Carriage Returns” could be automatically inserted if the Magnetic string continues over the page edge. The text must be of “True Type Font” and in capital letters. Rio Pro Maintenance Manual - 91 -...

  • Page 92: Ascii Character Set Supported By The Rio Pro

    Ultra Electronics Card Systems SECTION 15.4 ASCII CHARACTER SET SUPPORTED BY THE RIO PRO ASCII CHAR. DETAIL ASCII CHAR. DETAIL ASCII CHAR. DETAIL space “ & „ < > SECTION 15.5 ISO STANDARDS Track 1. Recorded information can be of the alphanumeric type. (ASCII Char 32-95) Bit density of the recorded information shall be 210 Bits per inch.

  • Page 93: Error Checking

    (except the LRC) is the parity bit for it‟s group ( 0 or I ) The LRC consist of a parity bit for all of the information groups (each bit in the LRC is the parity bit for the same coloured bits in all the other groups). Rio Pro Maintenance Manual - 93 -...

  • Page 94: Fitments To The Printer

    (to meet ISO specifications). To do this requires specialist equipment and a thorough knowledge of data encoding techniques. It is therefore not recommended that Printers are upgraded from Standard (STD) to Magnetic encoding (MAG) types. Connector for the Magnetic writing head Ethernet DC Power Rio Pro Maintenance Manual - 94 -...

  • Page 95: Parts & Part Numbers

    SECTION 16.1 EXTERNAL COMPONENTS Metallic Collar 3652-0100-002 Rear Card Hopper 3652-0100-005 Front Card Hopper 3652-0100-001 Rio Pro Base Rio Pro Front Fascia 3652-0100-001 3652-0100-003 Feet x 4 Rio Pro Front Label E9070 3652-0100-008 SECTION 16.2 TOP COVER ASSEMBLY (3633-0150) Latch Button...

  • Page 96: Print Head Assembly (Fg/3633-0160)

    The external Pulleys on the Rotation Unit are now considered a permanent fixture and the locking pin holds the Pulley Assembly in place. If the Rotation Unit is to be removed and replaced it should exchanged as a complete item. Rio Pro Maintenance Manual - 96 -...

  • Page 97: Roller Layout

    Card Feed Roller 3633-0204 Cam Linkage Long x 2 3633-0300-002 Cam Linkage Short x 2 3633-0300-001 Star Washer x 2 Rio/0055/R Camshaft 3633-0300-001 Rotation Unit 3633-0140 Flipper Pulley Bearing Plate x 2 3652-0140 3633-0300-004 Rio Pro Maintenance Manual - 97 -...

  • Page 98: Drive Mechanism Right Hand Side

    DRIVE MECHANISM RIGHT HAND SIDE. Top Cover Assembly 3652-0150-005 80 Teeth Belt E9055 144 Teeth Belt E9058 115 Teeth Belt RFID PCB H Frame Assembly E9056 M9500-853/R 30 Teeth Pulley 3633-0200-005 30 Teeth Pulley 3633-0200-006 Rio Pro Maintenance Manual - 98 -...

  • Page 99: Drive Mechanism Left Hand Side

    DRIVE MECHANISM LEFT HAND SIDE. Rotation Unit Position Sensor 3633-0502 115 Teeth Drive Belt E9056 30 Teeth Pulley Cam Sensor 3633-0200-005 3633-0502 Camshaft Pulley 3633-0200-005 Camshaft Motor Pulley 80 Teeth Cam Belt 3633-0200-006 E9055 Rio Pro Maintenance Manual - 99 -...

  • Page 100: Motor Layout And Part Numbers

    Ultra Electronics Card Systems SECTION 16.8 MOTOR LAYOUT AND PART NUMBERS. Dye-Film Motor (DC) Flipper Unit Motor (Stepper) Card Feed Motor (DC) Print Head Roller Flipper Card Feed Motor Cam Motor Motor (Stepper) (Stepper) (DC) Rio Pro Maintenance Manual - 100 -...

  • Page 101: Internal Wiring & Sensor Part Numbers

    RFID PCB CN16 3633-0172 Top cover Sensor – 3633-0502 Top cover Sensor Print Head – 3633-0160 Print Head Top Dye Film Sensor – 3633-0502 CN17 3633-016 Top Dye Film Sensor Fan – E9092 Rio Pro Maintenance Manual - 101 -...

  • Page 102: Magnetic Encoding Option

    Mounting Washer Magnetic Encoding Head Tension Spring P1-0038/R x2 M1560-110/R x2 3633-0110 x1 E9147 x1 Location of mounting screws for Magnetic Head - Rio Pro 3 x 6mm Grub Screws x 2 M1550-140/R Rio Pro Maintenance Manual - 102 -...

  • Page 103: Product Updates

    Ultra Electronics Card Systems SECTION 17 PRODUCT UPDATES Rio Pro Printhead Roller Pulley Please Note: The large Drive Pulley Flange is fitted here (attached at four points). The Large Drive Pulley is now fitted with a 3652-0145 Large Drive Pulley black Flange to prevent Belt slippage.
  • Page 104 Anti Static Brush Strip is fitted here. Part Numbers: 3633-0100-011 Brush Strip E9243 Pop Rivet 3633-0403 Modified Wire Loom Rio Pro Stepper Motor pulleys are now held in place by Push-On „Star Washer‟ (P/N RIO/0465), left side also. Rio Pro Maintenance Manual - 104 -...
  • Page 105 Ultra Electronics Card Systems Rio Pro Maintenance Manual - 105 -...
  • Page 106 Ultra Electronics Card Systems Rio Pro Cam Pulley Cam Pulley (Print Head Up/Down) is now glued onto the motor shaft with Loctite 422 adhesive. Rio Pro Maintenance Manual - 106 -...
  • Page 107 Ultra Electronics Card Systems Fig 1 Additional Plastic Flange now fitted to all Rio Pro printers to prevent Rotation Belt and Rotation Drive Belt slipping off. Fitted to both pulleys on each side. Rio Pro Maintenance Manual - 107 -...
  • Page 108 Ultra Electronics Card Systems Rio Pro Maintenance Manual - 108 -...

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