Troubleshooting - Mark-10 ESM303 User Manual

Models ESM303 & ESM303H Test Stands

12 TROUBLESHOOTING

1. The ESM303 displays several error messages, as follows:
Error Message
CHECK GAUGE
GAUGE COMM ERROR
GAUGE OVERLOAD
M5/M7 V2.0+ REQD
To clear any of the above errors, press STOP. The amber indicator in the STOP button will be
blinking while the error message is displayed.
2. The crosshead will move only in one direction, or not at all.
Possible causes:
1. Ensure that both limit switch thumb screws are installed, and positioned to allow crosshead
motion.
2. Ensure all cables are plugged in properly, as described in Setup and Safety section.
3. Ensure that the force value has not exceeded the overload limits configured in the stand.
4. Ensure that instrument's set points have been configured properly. Both set points must be
enabled, regardless of test direction, with upper limit in the tension direction, and lower limit in
the compression direction.
3. Certain menu items are no longer displayed.
All test stand functions are temporarily enabled for 160 hours of operation in Demo Mode. When
demo mode has expired, any functions (and their associated menus) not originally purchased will
no longer be displayed.
TM
4. FollowMe does not work while the safety shield is installed and/or an interlock cable is
plugged in.
The following minimum test stand firmware versions are required:
Front: 2.02.07
Main: 2.02.08
The force gauge or indicator is powered off, not in the operating
mode, or not connected to the stand. Message appears when
overload protection is turned on.
The stand is attempting to move the crosshead up or down, but it
cannot establish communication with the force gauge or indicator.
The communication settings in the instrument are not correct or the
instrument is not in its normal operating mode.
The programmed overload percentage of the force gauge's or
indicator's full scale has been reached. Immediately reduce the force
or adjust the overload settings.
A Series 5 or 7 force gauge or indicator with firmware version 2.0 or
later is required for proper operation of the selected functions.
Description
User's Guide
41